University of Phoenix Reviews
Student & Graduate Reviews (1,158)
From the day I began it was very clear that I was nothing more than a dollar sign. I was hassled by my financial aid "adviser", my student counselor was not interested in my education, and the login requirements per week were the highest of any online school I've ever attended. At one point I emailed my financial aid adviser a question and it took her 11 DAYS to reply back. It was not during vacation time, it was in the middle of a semester, and if she was too busy she should have had someone else monitoring or helping with her emails. 11 Days for a response about the status of my financial aid is absolutely ridiculous. When starting out I was emailing my counselor about my previous colleges and the credits I needed to transfer. After a couple of weeks into the semester I emailed her asking if my credits had transferred because it appeared they hadn't yet, and it had been 3 weeks. Did they need me to assist in something or were we waiting on my past colleges? When I emailed her, I didn't get a response until a week later and she CC'd my financial adviser, enrollment adviser, and head of the transcripts department to say that there was no record of my attendance at any of these schools. I had to contact each and every school and get them sent to her because she was contacting the wrong locations of my schools and got incorrect information. The employees who work here act like they themselves do not have a degree, don't expect fast or frequent communication, and expect to be treated like a dollar sign and nothing more. I decided to transfer to a non profit instead and it was then that they could email me and call me when they realized their money was walking away.
Absolutely AWFUL experience. Professor had an MBA and no teaching experience, failed to appropriately and timely grade assignments. Treated terribly by UOP administration when bringing up the situation, the professor was terrible as well and completely unprofessional. Overall, a complete waste of money and I would NEVER recommend UOP to anyone.
I absolutely despise this school. They have set me so far behind, it's insane. The staff was never helpful, they were rude most of the time. I took four classes. Cost me a complete total of $9342.00 for FOUR classes. I had to take out another loan. The classes were 5 weeks long, and in my 5th week of my English class, I was called and told that I had never been billed for the class and even if I passed, I would have to pay and take it over again. This is definitely a for-profit school (and it shows!) and I recommend that anyone anyone interested in this university, go look somewhere else. If you are interested in the medical field, I highly recommend Ultimate Medical Academy (they are AWESOME!) UOP is a crock!! Dont give them your money! I didn't even want to give them a full star.
I had a couple different problems with the University of Phoenix. Instructors could be demeaning or not available. I understand it is online, but it is "online" for students. Instructors should be available at all times, unless posted in their policy (i.e. the weekend or certain times off). THe financial account services and my individual financial advisor WERE awful. I have never been disrespected the way I was by my advisor L. She would demand I send things to her from FAFSA and the IRS, then when I did, she claimed "she never got them". I decided to withdraw from UOPX and attend the university for which my hospital is affiliated with.
Excellent faculty, very helpful. and very interactive. Constant communication and challenging assignments for learning teams. Texts are easy to follow with lots of examples. Flexible schedules and great support throughout. Accommodating program and no hassles with financials. The library provides a great resource for writing and learning about writing an essay, dong a presentation or including citations into your paper.
Your experience at UOP is what you make of it. If you desire to learn, it is a great environment to do so. It is often difficult to work with the other team members, but that is the case in real life. So I would recommend UOP to anyone that is willing to put in the time and effort to better themselves. Its not cheap so watch out financially.
I begin at the UoP online in 2010 to pursue an degree in elementary education. I was told that I first needed to get an associate degree in communications first. Naive, I worked towards that. In 2011 I had a child with medical issues that several impacted my work, placed on academic probation, but left shortly therefore to care for my child. Over the next several years I tried to attend other schools (because I had accrued over 20K in loans from one year at the school), but no one would take my credits for UoP. I had completed an entire year and had over 24 credits under my belt. In October 2015 I decided that I would just go back to UoP and finish my degree, at least I'd have one. I was flagged in the financial aid department and needed the gather transcripts from other schools, but despite not having financial aid approval, I was allowed to start school. It took me months to get the transcripts (Holiday season and I couldn't actually speak to a live person), but I was assured that once I turned them and it was approved, the financial aid would cover my class. When my class ended I asked to continue taking classes but was told I would have to wait until after the Winter Break. Jan 2016 everything has been turned in and I can no longer start classes until the financial aid is approved. It took ONE MONTH for me to get approval. Now it's Feb 2016 and I'm ready to start class again. At this point I've had 3 academic advisers and two financial advisers since October, so in 3-4 I switch people constantly. My new academic advisor calls me and tells me that I'm STILL on academic probation from 5 years prior. And even if I pass my class with an A; I'll have to take a 6 month leave before being able to continue classes. So my choices were to leave now or waste 5 weeks taking a class and then having to leave for 6 months. None of this was told me prior to re-enrolling in October 2015. I decided to not take that class and find another school to attend. So basically I wasted almost 6 months with this school for nothing. Today April 1st, 2016 I get a call from a collection agency on behalf of UoP saying I owe them $1400 from the class in October. That class I was told would be covered by the financial aid. When I called the school they told me since I only took one class, I wasn't eligible for financial aid. Would a load of crock! I was promise and told that financial aid would cover it and now my credit is being compromised! When I asked to speak with a supervisor--they were in meeting...really? If anyone know how I can sue them or a class action lawsuit I can get in on, please let me know. I was lied to the ENTIRE time! No one had their facts straight and no talked to each other and they certainly didn't talk to me. If you're thinking of attending this school, DON'T! They'll waste your financial aid and take your money. This is school is crap.
University of Phoenix at Associates, Bachelors, and Masters of Science levels has excellent counselors, and online technology support. Teaches have several year of working in their fields and as professors. Professors are patient, encouraging, and detail each student in online classroom studies. University library is enormous with Pro-quest, Ebsco-host, and relevant field studies. University of Phoenix also has excellent instructional videos, classroom discussions, participation, and teamwork that prepare students for assignments ad final exams. Grade Point Average is based on students' efforts and merits to study, perseverance, and achievement.
I understand that not everyone is going to have a great experience with the UoP. I went to the traditional college environment in 2010 and i hated to love it. Each class at UoP is 5 weeks long. Monday is the last day of each class after the 5 week s is complete your new class always starts on a Tuesday. I like the 5 weeks because I personally get bored after week 3 any way. The classes aren't all papers some are more writing then other based on the topics., some have quizzes some don't, some have exams some don't. Each class is different and they aren't the same. You do have to have 8 participation point a week over the 7 day span of the week they request you spread it out over 3 days or you lose points. I love the school I love the learning. I like that I can do all my work by Friday and be free until the following Tuesday if I choose. I like the flexibility and love the school ans well as the staff have never had an issue. The school is pricey but you pay for convince and I don't mind at all.
I enrolled into the UOP and attended for my associates and had no problem with it. During this time I was enrolled in the 9 week courses and enjoyed having the freedom to work on my own time and schedule. I was able to access my class online and download my books to my computer. I graduated in 2015 and enrolled again to earn my bachelors and the changes that the UOP has made has me looking at other schools. First you can no longer download your books as a PDA file to your computer now you have to download it through this bookshelf program they created which makes it a bigger pain, I liked it better when all I had to do was open a file and read and not have to deal with this BS new program they decided was better for us to use. They continue to "improve" the websites which makes it constantly have problems at least once a week I am contact technical support because I can't post, I can't access my classroom, I can't download my assignments and books, or I can't see what is in the classroom. Every class I have had has been based around group work. I understand the importance of learning to work as a team but my grades are falling because 4 out of 5 weeks I am depending on other people that do not care about their school or cannot comprehend the work enough to put effort into it and get it right. I also do not have time to work around other peoples schedules this is why I am taking classes online so I can work on my own at my own pace and get it done. Waiting till the group makes a decision and having to coordinate with them has seriously put me in situations where I was rushing at the last minute to finish up work. Especially when you are the lead and people refuse to acknowledge that you have to work a real job and need things submitted at a certain point and time so you have time to complete it. I used to like the UOP but they have changed so much it has lost it's appeal for me.