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University of Phoenix Reviews

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1172 Reviews
62%
Recommend This School
64%
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5 stars
(271)
4 stars
(579)
3 stars
(71)
2 stars
(102)
1 star
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Student & Graduate Reviews (1,172)

1 out of 5
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Degree: Communications
Graduation Year: 2015

I begin at the UoP online in 2010 to pursue an degree in elementary education. I was told that I first needed to get an associate degree in communications first. Naive, I worked towards that. In 2011 I had a child with medical issues that several impacted my work, placed on academic probation, but left shortly therefore to care for my child. Over the next several years I tried to attend other schools (because I had accrued over 20K in loans from one year at the school), but no one would take my credits for UoP. I had completed an entire year and had over 24 credits under my belt. In October 2015 I decided that I would just go back to UoP and finish my degree, at least I'd have one. I was flagged in the financial aid department and needed the gather transcripts from other schools, but despite not having financial aid approval, I was allowed to start school. It took me months to get the transcripts (Holiday season and I couldn't actually speak to a live person), but I was assured that once I turned them and it was approved, the financial aid would cover my class. When my class ended I asked to continue taking classes but was told I would have to wait until after the Winter Break. Jan 2016 everything has been turned in and I can no longer start classes until the financial aid is approved. It took ONE MONTH for me to get approval. Now it's Feb 2016 and I'm ready to start class again. At this point I've had 3 academic advisers and two financial advisers since October, so in 3-4 I switch people constantly. My new academic advisor calls me and tells me that I'm STILL on academic probation from 5 years prior. And even if I pass my class with an A; I'll have to take a 6 month leave before being able to continue classes. So my choices were to leave now or waste 5 weeks taking a class and then having to leave for 6 months. None of this was told me prior to re-enrolling in October 2015. I decided to not take that class and find another school to attend. So basically I wasted almost 6 months with this school for nothing. Today April 1st, 2016 I get a call from a collection agency on behalf of UoP saying I owe them $1400 from the class in October. That class I was told would be covered by the financial aid. When I called the school they told me since I only took one class, I wasn't eligible for financial aid. Would a load of crock! I was promise and told that financial aid would cover it and now my credit is being compromised! When I asked to speak with a supervisor--they were in meeting...really? If anyone know how I can sue them or a class action lawsuit I can get in on, please let me know. I was lied to the ENTIRE time! No one had their facts straight and no talked to each other and they certainly didn't talk to me. If you're thinking of attending this school, DON'T! They'll waste your financial aid and take your money. This is school is crap.

5 out of 5
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Degree: Criminal Justice
Graduation Year: 2014

University of Phoenix at Associates, Bachelors, and Masters of Science levels has excellent counselors, and online technology support. Teaches have several year of working in their fields and as professors. Professors are patient, encouraging, and detail each student in online classroom studies. University library is enormous with Pro-quest, Ebsco-host, and relevant field studies. University of Phoenix also has excellent instructional videos, classroom discussions, participation, and teamwork that prepare students for assignments ad final exams. Grade Point Average is based on students' efforts and merits to study, perseverance, and achievement.

5 out of 5
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Degree: Business and Personal/Financial Services Marketing Operations
Graduation Year: 2018

I understand that not everyone is going to have a great experience with the UoP. I went to the traditional college environment in 2010 and i hated to love it. Each class at UoP is 5 weeks long. Monday is the last day of each class after the 5 week s is complete your new class always starts on a Tuesday. I like the 5 weeks because I personally get bored after week 3 any way. The classes aren't all papers some are more writing then other based on the topics., some have quizzes some don't, some have exams some don't. Each class is different and they aren't the same. You do have to have 8 participation point a week over the 7 day span of the week they request you spread it out over 3 days or you lose points. I love the school I love the learning. I like that I can do all my work by Friday and be free until the following Tuesday if I choose. I like the flexibility and love the school ans well as the staff have never had an issue. The school is pricey but you pay for convince and I don't mind at all.

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1 out of 5
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Degree: Business Administration and Management, General
Graduation Year: 2015

I enrolled into the UOP and attended for my associates and had no problem with it. During this time I was enrolled in the 9 week courses and enjoyed having the freedom to work on my own time and schedule. I was able to access my class online and download my books to my computer. I graduated in 2015 and enrolled again to earn my bachelors and the changes that the UOP has made has me looking at other schools. First you can no longer download your books as a PDA file to your computer now you have to download it through this bookshelf program they created which makes it a bigger pain, I liked it better when all I had to do was open a file and read and not have to deal with this BS new program they decided was better for us to use. They continue to "improve" the websites which makes it constantly have problems at least once a week I am contact technical support because I can't post, I can't access my classroom, I can't download my assignments and books, or I can't see what is in the classroom. Every class I have had has been based around group work. I understand the importance of learning to work as a team but my grades are falling because 4 out of 5 weeks I am depending on other people that do not care about their school or cannot comprehend the work enough to put effort into it and get it right. I also do not have time to work around other peoples schedules this is why I am taking classes online so I can work on my own at my own pace and get it done. Waiting till the group makes a decision and having to coordinate with them has seriously put me in situations where I was rushing at the last minute to finish up work. Especially when you are the lead and people refuse to acknowledge that you have to work a real job and need things submitted at a certain point and time so you have time to complete it. I used to like the UOP but they have changed so much it has lost it's appeal for me.

1 out of 5
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Degree: MBA in Healthcare Management
Graduation Year: 2016

This school has been my headache ever since I joined. They promise you discounts in your tuition to get you to join their school , but forget about what was told to you and want to charge you the full amount of tuition . From my experience , none of the online professors are engaging and is basically just collecting your money and grading your papers, if they do that . I do not recommend this school . It isn't worth the money and you don't learn anything . If I would have known , I would have attended a state school . Don't go to this school and be stuck like me . I'm so far in my program, I can't transfer . The financial department is even worse. They have people who don't know what they are doing . One person will tell you one thing , then they will assign you someone who tells you another . its terrible

2 out of 5
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Degree: Criminal Justice
Graduation Year: 2016

I can agree and disagree with a lot of these comments. The amount of money we put into the UOP is ridiculous. When I got divorced it made me have a short fall in loans. For a 4 yr. degree, I have used the maximum amount allowed in financial loans which is quit horrifying to me. I graduate this July 2016 with my Bachelors. When I had campus classes, I felt I was actually learning. Now my last few classes are online and at first I was hesitant about them but they aren’t so bad. Having to post 8 times over a 3 day period really isn’t that bad. The learning teams are a joke, esp. for online. Online classes I feel I don’t learn anything and some campus classes I had felt the same. I couldn’t tell you the last time I read an eBook in 4 yrs. truthfully. Online books are the worst, sometimes they don’t even load. I would prefer physical books. Now I am at the near end and trying to find a school to do my Masters. I hate that Phoenix won’t allow me to double up my classes back to back. Their getting paid for it so why does it matter. My first Finance advisor was awesome! She always called and made sure everything was ok and made sure I understood things, even when I was assigned a new one she would help me. My new finance advisor is OK but he makes things so complicated. My first few academic advisors were the WORST. I barely heard from them, and one even tried to pursue me into switching my minor all the time. It’s a hit or miss with advisors. They switched mine over 4 time’s last yr. and didn’t even notify me. I graduate this July so it is what it is. Live and learn. But it isn’t 100% bad.

1 out of 5
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Degree: Education
Graduation Year: 2011

I had a terrible experience with the University of Phoenix. The majority of the posts were repetitive, banal, and short. You really didn't have to think hard to have your post accepted. I ended up doing most of the essay work when my teammates dropped the ball. I waited almost a year for my first student teaching. They gave me a crazy psychotic lady. Serious, she was a math teacher who would have the students play soccer, basketball, and guitar hero. My student teaching also changed twice. The last time they changed my program to an Independent study and failed me five days later, and I didn't talk to the teacher or have any work assigned during this period..

1 out of 5
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Degree: Business Administration and Management, General
Graduation Year: 2018

This college is a joke! Way over priced for the 5 week classes. Why pay $1500.00 per class when I can receive the same education plus more at the community college down the road. This school is a complete joke. My academic advisor is also a joke. He argued with me for an hour about me purchasing the hard copy of the book vs using the book online. I need a hard copy I can not look at a computer for hours on end at work and go home and look at the computer for a couple more hours. Why is that a big deal to have a hard copy or even just renting it for 30 days for 10 bucks. My financial aid adviser also talked me and my mother in to getting a parent plus loan because my student loan was not enough to cover the cost of my "education". Then they just send me all the money any way. If i didn't need the money for school, Why tell me to get another loan that I'll have to pay back in the end. I would never recommend this school to anyone I cant wait to finish the last two classes my financial aid paid for so I can get the heck out of there!

1 out of 5
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Degree: Educational Leadership
Graduation Year: 2016

Horrible college to attend online. The enrollment is consistently low causing them to cancel classes on a regular basis. Their attendance policy sucks because they expect you to post stupid responses to posts 2 days a week. Such a waste of time. Stay away from the University of Phoenix.

2 out of 5
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Degree: English
Graduation Year: 2016

When I first attended this school in 2012 it was an amazing school. However, I later learned that is just the draw in. They assigned me the best academic counselor, I had great teachers, great classes, then all the sudden my beginning of my third year I got trash for counseling, the classes became mundane. In essence, I basically paid 51,000 to home school myself a Bachelors degree. The classes consist of Read the Book, Comment in Class, and write the paper. That is it. There are no lectures, no videos, at best some teachers will offer external links that sometimes don't work. Many of my Professors had graduated not two years prior to my enrollment. Some were fresh off the boat. And three I know for a face were still attending college. UOP. The quality of education in the Bachelors of English program is crap. I cannot speak for other programs. When I pay 51,000 dollars for an education I expect to get an education. The worst part? I don't remember half of what we studied in my history classes, because we never read any lectures just the book. Very often ebooks are not available and they link you to purchase books from their library, 120 a pop for a book. I bought all my textbooks used on Amazon, saved myself 3,000 dollars. I did the math. I was going to complete a Masters as well, but I switched schools instead. I do not recommend this school, I can't in good conscience.

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