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University of Phoenix Reviews

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Student & Graduate Reviews (1,038)

4 out of 5
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Degree: Nursing Education
Graduation Year: 2014

I attended UOP but did not have to go through any of these issues. I enjoyed being a UOP because it provided me with a very flexible schedule. I received my Master's in Nursing Education and can say that my degree was recognized with a $10,000 increase in salary. Of course I am leaving my old job for this new opportunity. But it was all worth it. I paid my entire school from my pocket. No loans to pay back for that one. I chose not to take any loans and because of my previous undergraduate loans totally over $60,000. I paid as I went along by allowing myself two weeks between each class. This gave me up to eight weeks to pay for the 6 week class. By doing this I was able to graduate without any more debt. I rated Financial aid a 3 because I did not have to deal with them at all.

2 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2013

The work is hard but if you make the effort and maintain a rhythm things will become much easier as you grasp the system used. The student financial services are awful, they ask for the loan for you, yet through the term they ask for more money. In fact, I am currently attending the school for my BA, yet I have been out for a month because the financial administration has me on hold and have been unable to go back, and made me write the same statement over and over. Unfortunately the school focus is money not students advancements.

5 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2014

If you're planning to attend UOP do it, but campus only. Their online program is not for everybody. I personally did not like it and you will get better knowledge in campus..face to face interaction is better!!

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1 out of 5
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Degree: Liberal Arts and Sciences, General Studies and Humanities, Other
Graduation Year: 2014

I decided to enroll in Phoenix University because of the new certification program that they have. I am very disappointed with the customer service that my financial advisor displayed. The advisors seem inexperienced, and unprofessional. There was an error on the school's part with my billing, and when I called to question it, my financial advisor gave me the wrong information and was very rude. The lack of customer service is very frustrating. The financial advisor called me a week later, and told me that I had a balance on my bill and that I had to pay it within a week or he would send my bill to collections and it will be on my credit report. I tried to negotiate a payment plan but he told me that I had to pay fifty percent of the bill upfront. I contacted his supervisor, who left me a message stating that there was nothing that he could do and that the information that the financial advisor provided me was correct. I would not recommend this school to anyone. The staffs are unprofessional and the school is a rip-off. Their only concern here is getting paid.

2 out of 5
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Degree: Criminal Justice/Police Science
Graduation Year: 2013

I'm currently attending UOP to complete my bachelors degree, I graduated last year with an associates degree in CJ. The program is OK I must admit that but first off, I've put in countless applications since graduating and not one employer have called me back. I'm wondering if the degree's are seriously being honored. Secondly, I've been given numerous excuses concerning my grant funds over the last few months. I was suppose to receive over two thousand dollars back for grants, but for some odd reason that number has went down to three hundred. I've completed 2 classes since waiting on my grant funds and they have applied those classes to what I owe them and took the money out of my grant. I wouldn't recommend this school to anyone!!!!!!!!!!!!!!!!!!!

1 out of 5
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Degree: Criminal Justice/Safety Studies
Graduation Year: 2008

I was warned before starting this school but I choose to find out for myself. Big Mistake or Huge Mistake. I was told to take certain courses and when I became ill I did not go to class so they was suppose to drop the classes for me but instead they kept me enrolled in the classes and then wanted to know why I did not pay for the classes. This is a joke school. I now have 985 dollars I have to pay back for something I did not use. This should be called The University of Theft.

4 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2012

I transferred into UOP Online with over 100 credits (not all transferred to my new program) and a 4.0 and ended up completing a business degree there. Although skeptical at first, I found that the online platform was a very good fit for my learning style. The UOP style is different from the traditional academic approach in that it focuses less on academic theory and more on application in the work environment. For example, many assignments encourage students to use examples from their current or previous job, and participation requirements in the 300+-level courses often turn into discussions of what students are experiencing at work and how it compares to the theories they are encountering in class. The facilitator (UOP instructors are not called teachers) does not choose sides, so everyone can argue their case, but the good ones throw in their own professional experience, which is often substantial. I enjoyed having a facilitator with years of work experience to relate to the topics. It is also a self-taught model rather than the old-school approach of sitting in the audience listening to a professor. I enjoy reading and writing, so I was very happy with the experience, that is, after I got over the frustrations with the learning team requirements. However, even though it is a challenge to work with others who procrastinate and turn in sub-par work, I found it to be a perfect example of how it works in the real world. I told myself, "Thou shalt suck it up and move forward." As far as the campus staff, there are the very dedicated and the very unconcerned finance and academic advisors, and not much in between. The University has a number of scholarships, grants, credits, discounts, and other options to offer financial assistance and mitigate the impact of needing to drop a class for personal reasons. However, not all advisors pass this information along to students, so it is one area that needs improvement. The business programs are challenging if you put in the effort. You will find a lot of low-quality students in the 100 and 200-level courses because these are the easy ones, no matter where you go to school. By the time you reach your core classes, the flock of uncommitted students will have dropped out. Most students can trot right along through a management, business systems, or ethics course, but struggle with math, statistics, finance, and accounting. It may be because these particular subjects generally have right and wrong answers where most other subjects are a matter of finding a reputable source to support an opinion. What to expect: I can only vouch for the school of business. I found the course material sufficient, the library excellent, and the assignments relevant to the real world. That is more than I can say for the traditional formula used by most other schools. If you are diligent and make learning your priority, you can thrive in this environment. They will not teach you at this school. The UOP provides a structured environment, framework for your chosen program area, and materials, but the bulk of the learning is on the learner. This is not a negative; it is just college. In my opinion, it's a very modern approach and the one that most closely matches the business environment. The workload: First, there is a traditional syllabus and the requirement to use APA formatting on all papers and include proper citations. Plagiarism violations are strictly monitored and punished by academic withdrawn from the class and an F grade. Most standard 5-week courses in the bachelor's program have 3-4 individual papers, 3-4 team assignments, and 1 cumulative test. Some have quizzes or other small assignments as well. The participation requirements vary, but 6-8 posts around 200 words each per week is normal, and the length and level of difficulty varies with each course and by facilitator. The workload is sufficient to gain exposure to the most critical topics, but, as with any other school, the learner can choose to do bare minimum reading and research, or put in maximum effort. For the record, "trying it" must include more than the first 2 classes. The first course is almost worthless, so be prepared for that. It's there because a lot of people realize in that class that online learning just isn't for them, or they're not really committed to college, and they shouldn't waste their money. A word of caution before you choose to go to any school online: If you do not like to write, you will have trouble. If you cannot spell or use correct grammar and punctuation, the whole class will see it. Additionally, reading an electronic textbook may be more trying on your eyes and mind than reading paper text. Lastly, based on my experience and that of others I know, it is more difficult to go to school online than it is to complete the same course in a traditional classroom. Online is simply a convenient location. Overall Opinion: The UOP produces the same average quality of graduates as other schools. Some are superstars, some mediocre, and others just barely made it through. Some employers do care about the brand of a school, but I personally did not have trouble finding a job in the area I wanted. I received more interviews after getting my degree than prior to receiving it, and from better companies. My current and former employer were both happy with my education (my last boss was also a UOP grad). I also noticed that hundreds of employers, the military, and the VA are perfectly willing to pay for their employees to attend the UOP, so I cannot believe that "everyone knows the degree is worthless." I believe that attitude is tradition butting heads with something new that threatens the status quo. On another note, the UOP has brought in new deans to help strengthen the curriculum in each school, so I believe the experience will keep getting better and better. If anything will sink the boat it will be a failure to address the concerns so many have had with their advisors, and where I am seeing most of the negative reviews. This has to do with the administration rather than the quality of the education.

4 out of 5
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Degree: Psychology, General
Graduation Year: 2015

I have been here almost three years working on my Bach. Degree.. I have an Assos. Degree as well. I LOVE IT. Yes, the classes are tough, and require a lot of time to study, but that's any school! It should be hard! I have had some instructors that were not hte greatest. but MOST of them have been great and answered any questions and great on feedback. When i needed a week or two off between classes, that was ok. I got married and took two months off for that time, no problem. So these reviews i see about all this crap, is bull! Prob just people who can't handle an online school and not having someone hold their hand. I work, and have step kids that i care for and stay very busy.. So.. I would suggest this school

1 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2014

I hate it here they never know what they are talking about and the instructors are a waste of time. The financial department is horrible and I think they are pocketing the money for themselves. I was told one amount I would receive and now it is a whole 400 short of what it is that I was actually supposed to get. All they care about is money and at the end of my semester I am switching to a different school where the instructors will actually help you. They fool you by helping out a lot during the AA program, but once you get to Bachelors. They leave you there to dry they got the money they wanted so they do not care.DO NOT GO HERE I WASTED TWO YEAR OF MY LIFE BEING LOYAL TO THEM FOR NOTHING

4 out of 5
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Degree: English Language and Literature, General
Graduation Year: 2018

Overall, the school was okay. Regarding Financial Services, well afterall, this is a for-profit college. Given that, it is basically a business and they are out to make money. There should be a balance to almost everything, so I am advocating that a quality education should be just as important as money to this school if not more important. When seeking profit begins to overwhelm the need to render a quality education, that is where the problem lies. I did get the sense that some of the instructors were really not traditional teachers or professors who studied to educate in the field that they are teaching. This is where one may get the impression that profit overrides quality at this institution. However, I believe I did end up with a good Admissions Rep, Academic Advisor, Financial Advisor, and two out of three good instructors. One was actually an exceptionally great instructor. This Instructor I believed to actually have been more than just knowledgable in the course she taught, but actually was an educator as she reminded me of my high school AP teachers in her method of teaching. I am sad to say, or even rather upset that one of the three instructors was not lacking in educating skills, but was rather unprofessional. Teachers should not be biased when it comes to their preferences in communicating with their students. This instructor seemed to be jealous of and therefore unwilling to communicate with the students who actually seemed to be a little more advanced than others in their class. It's almost as if he was intimidated by those of who were familar with the topic and already were knowledagable with prior insight regarding the topic. He seemingly would pat the students on the back who's answers and responses to questions and discussion posts were really lacking in competence as far as legibility and validiity. Some of their answers would be so far off topic that you could tell they had not even remotely read the lesson and were just philosophically spewing out their own personal assumption or guess. But with students who intelligently and thoroughly responded with statements that asserted they had actually read the lesson, he would by pass their statements and would make an effort to respond to almost every discussion response with a "good job" but the person or persons with the correct, well-written and thought out responses. I have to say that insecure and unprofessional instructors such as mentioned have no place in instructing and being responsible for giving grades to students they have a biased against. Finally, working in groups is not such a good idea when it involves your grade is depending on others participating or one person made to be responsible for submitting an assignment for several people. Not only that, but the discussion boards themselves caused for a lot of child-like behavior with people who were more focused on the social aspect of learning than actually learning. Some even who had the same problem that the above mentioned instructor had with seemingly being intimidated by those who were putting forth their best effort which meant being as professional as they could. You would expect this in middle school and maybe even high school, but in a college class, this should not be the case being that everybody attending are adults who should be like such in their mentality as far as immaturely competing with one another when college is supposed to be about self-focus and achievement. I believe that this problem is a result of making the students respond to other student's discussion post and working in teams. In doing so, you can tell those of who some students don't like as they will continuously comment on the same students post instead of indiscriminately interacted with all of their class mates. I am a zero tolerant person when it comes to playing games. Though I didn't let it stop me from doing my best, I will say that as important and as valuable as an education is in today's society, it is so irritating to have to deal with and see petty, child like behavior in a class room full of ADULTS. I would rather be in a class or at a school where the curriculum is more individually oriented and where we simply do our assignments and turn them in. Discussions should be done only when necessary as they are in a traditional class setting where we mostly discuss the topic with and to our teacher. To sum it up, do what it best for you. If you don't mind the obstacles that I mentioned above, it might be a great personal fit for you.

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