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University of Phoenix Reviews

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5 stars
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4 stars
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2 stars
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Student & Graduate Reviews (1,133)

5 out of 5
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Degree: Criminal Justice
Graduation Year: 2016

I am still actively enrolled in with the University of Phoenix and I have been for a year now. I am an Army Vet and I have to say the VA rep who helped me enroll was great. They took care of all the paperwork for me. All I had to do was print them, sign them, and send them back. They took care of sending the documents to the Dept. of VA and I have never missed a payment. I am currently using my Post 9/11 GI bill and it is working great. I am almost done with school, I should be graduating mid 2016. I have been in school for a year now and till this date I get calls from the school's VA rep and my financial advisor to find out if I need anything and how things are going. Both of them walked me through every class to begin with and made sure I knew how to log on and complete and submit assignments. I highly recommend this university to anyone especially military veterans. Oh yeah, and the school's VA rep's name was Anthony, he did a awesome job. They also offer an advanced prior learning evaluation to waive courses from your program. They used all my military education and my police academy certification to waive several of my classes in my program. It was free for military transcripts and state certified police academy certificates as well.

4 out of 5
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Degree: Accounting
Graduation Year: 2011

Very convenient for a working adult, but very expensive. Overall, the UoP was a good experience for me and helped advance my career. Besides class specific material, it focuses on working within a team, writing skills, and presentation skills. I took an on-campus program.

4 out of 5
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Degree: Accounting
Graduation Year: 2011

Very convenient for a working adult, but very expensive. Overall, the UoP was a good experience for me and helped advance my career. Besides class specific material, it focuses on working within a team, writing skills, and presentation skills. I took an on-campus program.

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5 out of 5
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Degree: Elementary Education
Graduation Year: 2016

I respect the University of Phoenix as a great institution for higher learning. I will start off by stating that the curriculum is much more rigorous than the curriculum at my previous institution. I have had some professors that I have respected highly and then there was those that I wouldn't give the time of day. With that being said my educational endeavors at UOPX has been up to par with the instructors. The discrepancies for me teeter in with the surplussed academic and financial aid advisers we once had. We have switched advisers at least 8 times, because of the realigning the University is doing for the betterment of students. I really have no idea why they continuously do that because it is really frustrating dealing with new people every two months or so. Everyone sees your account differently; in addition to having a say so. There is just too many people putting ingredients in the pot and in the end it comes out a catastrophic atrocity. The University of Phoenix also do not hold students accountable for not meeting required deadlines and they are allowed to move right along with others have done so. After they've had a blatant disregard for the stipulation that we were given. As I've spoken to many of my classmates; we indeed feel that some of the things that go in the program are highly unfair. For example, we are told that we have to pass a test by a August. If you do not have the test passed by that time. You must be dropped from the program. You must either go online or wait until the program is offered again at your ground campus. In education, our classes are subsequent (so we were told) you are only allowed to take a class after you pass the ones before it (so we were told). So here is where all that information ties together. You didn't pass the required test in August and you're in group A1. Group A1 continued without you and now you lack 3-4 of those classes, but you've finally passed the test. From we were told you either had the option of going online and finishing or waiting months until B2 starts. But you are NOT allowed to go back to A1 because you did satisfy all the requirements of that group by the deadline. They are a school that say one thing but do another. With Financial Aid, I don't think you should play the blame game. Those advisers have over 200 other students. I would behoove you to make sure that they are keeping your account in order. You're old enough to inquire about what is going on with your account. Do NOT wait until something comes to bite you in the stool for you to realize that things are going haywire. They do not catch every detail of every student. They are not the IRS. They don't sit and analyze every detail of your finances. I am just making an observation. Besides that I graduate next year and I am happy. #IAmAPhoenix Dammit!

1 out of 5
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Degree: Education
Graduation Year: 2015

THIS SCHOOL IS HORRIBLE!!! I am a military vet and my classes were not paid. VA did not know I was in school because University of Phoenix FAILED to let them know Ii was enrolled in school. My undergraduate would send my transcripts to the email University of phoenix provided and they said that it never sent. University of phoenix kept encouraging me to continue classes with them but I was not getting paid!! DO NOT ATTEND THIS SCHOOL!!!!!

3 out of 5
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Degree: Healthcare Administration
Graduation Year: 2012

Attending the University of Phoenix was yes, expensive. This is an experience I would not change. Although this experience was yes expensive, it provided a challenge that was educational and disciplined. The papers that were assigned were long, yet they provided ways for education to take format in ones mind. Instructors pushed, although yet were very understanding during grievous times. Although University of Phoenix is a for profit school, it provides a great beginning or rebuild for individuals who are very motivated and determined. Going through the challenging times I'm very thankful that my other half was there to motivate me in completion of my first college degree, and the higher levels of respect that were earned due to completion of an online degree.

4 out of 5
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Degree: Software Engineering
Graduation Year: 2015

I have been taking classes with UOP for four years now on a part-time basis. I just finished my BIS. I serve active duty in the military and wanted to work at my own pace to earn my degree. UOP is very flexible which is partly the whole reason to take online courses. Most of my instructors were very helpful and graded my assignments in a manner which challenged me to work harder. The truth is, you get out of it what you want. They provide a complete library with 24 Hour access and the books you read are no different than any other colleges. Some of the courses were easier than others; but I believe the same is true for most of your standard colleges. I highly recommend UOP to those individuals who want to increase their academic skills regardless if it is a part-time or full-time commitment.

2 out of 5
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Degree: Psychology
Graduation Year: 2015

I attended community college to receive my associates. So I was used to taking 4-5 classes a semester. Unfortunately, I was unable to pass my math courses to complete my 60 units. After a year of not going to school, I found UoP and they were practically the only ones that would accept me and have me take collie algebra at their school. Anyway, the majority of the professors I had did go to prestigious universities, but maybe two of the 20 professors I had were actually challenging. I'm guessing it was because every class has a set curriculum. Every syllabus was the same in that one course at every campus/online. You could even get away with turning in a blank document and get an "A." I would say doing the online classes are a little harder because in order to get participation points, you have to engage in discussion. Financial aid department sucked. I'm between 25-30 thousand dollars in debt for two years at UoP. I'm actually not too dissatisfied with that amount. I plan on going for my Masters. I have no idea where. As for work, I started my job in the social services field a little over a year ago as a child care worker II. This and a few counseling jobs are all I can get with a bachelors, so I'm where I need to be. Therapy/teaching (my goals) require a masters.

1 out of 5
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Degree: Psychology, General
Graduation Year: 2016

It's like taking high school courses. The classes don't challenge you. And trying to getting ahold of the Advisors is a nightmare. They don't do a good job of explaining things to you, but are quick to tell you you're not doing enough. But the teachers are hardly involved in the classes, and most discussions are about personal experience rather than being related to what you read about. This school is frustrating and impossible. I've been there for over a year and I swear my money was wasted. I thought UoP was a good option, but no, this school is horrible.

3 out of 5
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Degree: Psychology
Graduation Year: 2019

I live in the middle of no where and I work full-time. Without the flexibility of this school going back to college would still just be a dream. It used to bother me that the school got such bad reviews, but having been at Phoenix for awhile now I can see what happened. It is a very easy university to get in to. I like that. This provides everyone their deserved opportunity to be educated. I do not think high school should determine the rest of your life and I graduated high school with shiny 3.8, so don't just assume I'm simply saying this for the wrong reasons. If you're willing to do the work now then you deserve the chance. The problem is that this provides a certain type of person with the opportunity to leave bad reviews. I'm talking the type of person who decided to go to this school looking for a handout and came away from the experience unsatisfied and angry. Universities that do not let this type of person in will automatically have less degrading reviews. Does the University of Phoenix have it's faults? Absolutely. Their financial services leave much to be desired. While my enrollment representative may have been the most pleasant and helpful individual I have ever spoken to, I literally never spoke with my financial adviser. We traded a few e-mails with her promising to call and never doing so. I was lucky and did not face any financial issues I was not already expecting. I went to my enrollment representative with my financial questions and he answered them all efficiently. UOP is expensive, heinously so, but I always looked at it as a convenience fee for the flexibility of online courses. It doesn't actually matter to me that it's a for-profit organization. At least they're upfront about taking my money and they're good enough business people to want to keep taking my money so they do their best to accommodate me. One of the best ways to do that is with quality. All universities have their problems. They have people trying to skate by on the work of others. They have teachers who hate their jobs and are therefore not great at them. If you're graded on a curve it can be a little baffling at who they let pass. However, I had some wonderful teachers and some very insightful classmates. There's a lot of reading. I'm not exaggerating, there's nearly an impossible amount you must read. Every week there's reading, essay writing, presentations, and participating to be done. GPA talks and while you can pass classes and still get your degree it's very easy to tell who's doing their best. Learning teams are vexing, but I cannot imagine it's much better elsewhere. I'm a paranoid person who won't take a bad grade and basically made it my business to just complete the whole presentation. I would submit only my assigned portion unless someone else failed to do their part. If this occurred I would make up for it at the very last moment and submit it. I would leave a note for the professor, but I was much more concerned about keep my grades up then I was about punishing someone else for being a slacker. Of course it's not going to be as social, it's online after all. I believe Online has a huge place in out new technologically advanced society. Yes, the tech requirements go up as your schooling goes on. Yes, the classes at the beginning are easier. They do their best to let you get comfortable with everything before throwing you in the deep end. My biggest complaint is only that the password protected PDF files make it impossible for me convert them to Microsoft files I could read on my phone. UOP has an app that allows me to post my participation from virtually anywhere I usually go, but it would be handy if I could also read my material in this manner. Perhaps my phone is not advanced enough, but seeing as I'm paying for materials it is a bit irksome that I cannot have them anywhere I like without having my laptop in front of me. In the end, I love this school. I love learning and not letting my brain grow complacent and slack. If you're dedicated, hardworking, and willing to read a lot, I see no reason for this not to be the school for you.

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