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University of Phoenix Reviews

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5 stars
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4 stars
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1 star
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Student & Graduate Reviews (1,133)

1 out of 5
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Degree: Psychology
Graduation Year: 2017

I do not recommend this school. I am currently a student and the financial advisors are the hardest to get a hold of. I have to call 4 times a day for about 3 days straight just to get a hold of anyone. My admin and academic advisors are wonderful, but they can't answer the questions I have because it's usually about financial aid since nothing ever gets explained fully. I received an email not to long ago stating that the school might retire the program I'm in, but I won't be allowed to change my program to something different without completely withdrawing and then I would have to start the enrollment process all over again. I have to take a leave of absence because I get all funds sent to me and I pay for each class individually, so now they are trying to say I owe for one class when I know I paid for it. They're accusing me of just pocketing the money. I faxed over bank statements to prove that I paid, so then they said I was still behind. It makes no sense and I am tired of dealing with the inconsistency. I am starting to look into transferring to a different school. This is not my first college and I know it shouldn't be this ridiculous to take classes.

5 out of 5
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Degree: Education Administration
Graduation Year: 2014

The University of Phoenix offered a flexible schedule for this working professional and the cohorts worked well together and built life-long friendships and relationships. The students in my classes are able to continually communicate and network; sharing triumphs, innovative discoveries, and support. The academic and financial advisors were very helpful, knowledgeable, and always available to answer questions and offer assistance when needed. The experience was such a pleasure that I completed two-degree programs and two credential programs through the University of Phoenix.

1 out of 5
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Degree: Health Information/Medical Records Administration/Administrator
Graduation Year: 2017

I am very disappointed with University of Phoenix. Tuition and additional fees are so expensive compared to other online schools. The professors and the curriculum are fairly poor. One think I've noticed is that numerous people have complained about not graduating on their perspective commencement date because of failing their class. Classes cost over $3,000 each and the professor will find a way to make the student retake at least one class during their journey. I think its a scam and hope someone will look into this further. I mean what is a student to do if they have to retake class to receive their degree? The student will find a way to fork up the money to fulfill their dreams. I regret not choosing another school.

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3 out of 5
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Degree: Nursing
Graduation Year: 2016

Academic Advisors are very helpful. Great customer service. One thing I did not like was group projects and assignments. I found it annoying to complete group work in an online course. Being able to complete assignments at my own pace became difficult. As long you complete assignments and posts on time, then you should not have a problem graduating.

5 out of 5
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Degree: Healthcare Administration
Graduation Year: 2011

I received my Bachelor in Health Admin from UOP. The program was a challenge, and motivating. I gained insight, knowledge, and tools that have proved to be useful as a Health Admin, I plan to continue with my goal to make a difference in Health Adm.

5 out of 5
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Degree: Project Management
Graduation Year: 2017

University of Phoenix great place where people can continue that education. And better their self .It somewhere you can learn and achieve something. At Phoenix not only will I better myself but I also will complete my profession. Making the highway and the roadway safe for the next individual are family to travel as a project manager.

1 out of 5
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Degree: Information Resources Management
Graduation Year: 2016

If you are veteran looking to go to this school. Don't. I took my first class in October of 2016 and it's now January 2017 and I still have not received my va payout for books. The university just sent me to collections because the tuition hasn't been paid. The va didn't receive the 22-1995 until Jan 19, 2017. The coarse ended in nov of 2016. In dec they asked if I was going to use my gi bill to pay for the coarse which I figured would have been obvious since that was made clear before I registered and was required by the college before I could enroll in the class. This experience has been a headache from start and is still not finished. I'm still dealing with a collection agency.

1 out of 5
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Degree: Education
Graduation Year: 2007

This is by far the worst school I have ever heard of, they signed me up and threw me to the wolves. I took one course and saw how bad it was and decided I did not want to peruse my degree with this school. They then proceeded to charge me for an additional 2 courses and send me to collections, stating that you had to take at least 3 classes in this school. None of this is discussed with the student and its basically extortion with a contract behind it. the professors also are a joke, they post a ridiculous question and ask that you respond and post 2x a day for 5 days a week. I would read materials and put stuff into my own words, and would get "0" on my posts because I did not cite the text, then other students would copy and paste the text of the book and get full credit, they promote plagiarism. Not only will I never think of this school as an actual institution, but as someone in HR, I would NEVER HIRE ANYONE WITH A UOP DEGREE. Don't waste your time or money on this Joke of a scam school. I refuse to pay this sham and I am looking into a class action lawsuit

1 out of 5
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Graduation Year: 2017

Customer service was only good if it involved them getting your money. If you needed something for yourself, good luck. Little effort to obtain a degree if that is what you are looking for. The "discussions" you are forced to have with the other students can be very grueling. A lot of times people just write random things to get credit for it, and you have to find a way to respond to it. I did not have to put much effort into writing my papers and I would still receive 90-100%. If this same paper was turned into a real college like Ohio State it would receive a failing grade, so the bar is very low. There were no test, which was a plus. There were a few classes where you had to work in groups, and I would often find myself doing all of the work. It's easy to hide in an online environment. I would never recommend this school to anyone. At one point the military would not even allow students to attend this school and the education office still highly recommends you go elsewhere. They just want your money, so you basically just have to pay for a degree that a lot of organizations won't take seriously.

4 out of 5
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Degree: Business Administration
Graduation Year: 2017

I went to a Brick and Mortar school. Did 2 years and did not go back. 15 years later I wanted to finish the degree but couldn't afford to take time off to go to school for 2 years. I chose UOP because it is the biggest on line university out there. They have been around for at least 10 years. And by now they should have their stuff figured out. So let me break down everything I have found out so far. Financial Aid - I declined their financial aid because the process looked painful and wasn't clear. I watch my balance and am paying for it every month. Support Counselors - They provided me with 3 councelors - administrations., financial and academic. The Admin has been great she calls every 2-3 wks to make sure I have no issues. In my first 5 classes, I had 6 different financial counselors. My academic advisor? Spoken with him 2x. My opinion- but I am here because I need it. The support system is bad. They aren't much help. You have to manage yourself. Classes - The classes are the best part of the school. It's easy to use. You have to put the work in. They say classes should take 15 hrs per week. They lie. It's more like 25 to 30 each week. Trust me it's hard work. But like any classes worth something - it's totally worth it. Instructors - I am committed to working hard and getting a good grade. I believe 80% of these instructors understand and are there to help you. The other 20% feel like it is there duty to make it harder than it needs to be. As the Counselors and they agree. Some of the Instructors are blow hards. Look it's a great school with a great name. It's worth coming here if you are committed to getting a good online education. But if you need more support, this place may not be for you. Think of your needs and then make the right choice. Good luck.

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