University of Phoenix Reviews
Student & Graduate Reviews (1,035)
Hello- So after reading some of the reviews regarding Phoenix; I decided to chime in and give my feedback. First, its sad to hear that others have had such a bad experience with Phoenix. I personally have enjoyed the program and have enjoyed the support from my Academic Counselor and my Financial Adviser. Whenever I have a question they are there to answer. They are very prompt with returning phone calls and emails. My financial adviser is always available to answer questions regarding my tuition. My academic counselor is FANTASTIC when it comes to checking in with me to ensure I'm not struggling or have any questions regarding my current or future classes. Based on the time frame some of these reviews have been written I would say Phoenix heard you loud and clear and have implemented changes within the organizations. I've been enrolled since Jan. 2013 As for the classroom, yes, you get some folks who should not be there. However, I personally don't let them affect my education. Taking classes online requires a lot of motivation and strength building from you. You can't let other peoples bad breaks affect you from reaching your goal. I enjoy the classroom setting and the material offered. The team assignments are excellent and I feel are great benefit for the real-life workplace. Speaking as a professional in the corporate world - some individuals come in with top rated schools listed on their resumes and have the HARDEST time working and collaborating with team/groups. I think Phoenix does an excellent job at giving the students the ability to learn to work together. The instructors never miss a beat and are available when you need them. There are also workshops and live tutors who are available to help when needed. I would recommend Phoenix as great online school. I'm still considering if I want to pursue an MBA from them or choose a university here in Texas. The reason being is since recently relocating to Texas, I'm finding the companies here is Texas seem to favor those who are alumni's of the state schools. However, since there seems to be a wave of companies coming in from California and others states across the country I may just stick with Phoenix - like I said I really enjoy the program.
Every question has always been answered in a timely manner by everyone! I was very analytical about every detail and I believe every student should be. It took me almost six months to decide if I wanted to move forward with UofP or to begin with the local college. Needless to say, after my struggle with the pros and cons of each school, I started with UofP. The only thing I have not enjoyed was the "Learning Teams". I understand if teammates do not help on an assignment, their grade is lower than mine, but it is not fair for the person doing all the work on the team. Even though I have had complaints about the "Learning Teams", my advisor's have listened, given me advice, and has even encouraged me! I have no complaints with someone getting back to me, either by email or phone. I would and do encourage anyone to apply and go to this school!
I am on my second year at the UOP and i am overall satisfied. The classes are flexible. I can work and go to school full time. Also, when i move out of the current stats i am in i can transfer to another UOP. Im not tied down or stressing over assignments or financial aid. The instructors are great! Overall a great school!
I attended the University of Phoenix for my Master's Degree in Secondary Education. I earned my bachelor from a traditional university. At the time, I was traveling quite a bit for work and working multiple jobs, so the online option was the best path for me to earn my master's degree in a timely manner. I found the coursework to be challenging with regularly having to post to the discussion forums, doing papers, group projects, research and supplemental reading. I also had to do my classroom observation hours on my own time as well as my student teaching. However, I was motivated to complete my degree and receive my teaching certificate. I was able to get the entire program completed in 20 months. Since I am in Illinois and the university is in Arizona, I needed to make sure that I did everything to meet the Illinois Teaching Certificate requirements. The local Regional Office of Education here was very helpful as was my advisor from University of Phoenix. The only problem I did run into was getting placed for student teaching. I did have to make some phone calls in order to get placed. In the end, I probably had to do a little more leg work on my own because they were in Arizona and I was in Illinois. When it came time to get my teaching certificate, I had no problems. In fact, I received my certificate as early as you could from the state of IL. I was able to find a full time teaching job for the next school year. I worked there for 3 years before moving on to another school. I will admit that I was worried that having a degree from an online program may be looked down upon and there were some fellow teachers who did make some comments. Since I have been teaching the last 5 years I now hear more and more teachers and administrators talking about online programs and how they are more the norm. Years ago most teacher’s did their master’s degrees at your traditional schools, then there were the cohort programs, now many of the classes are done online even by the traditional schools. I think as long as you are committed to finishing the program, focus on getting your certification requirements done for your state and are willing to do some of the administrative work on your own that the program is very beneficial. I am actually looking at some of their courses to pursue an additional certification.
You are better of getting certifications from CompTIA A+ or Microsoft Certified Engineer if you plan to go back to school in any IT related area. You will NOT find any IT related position with the BS in Information Technology. I wasted my time and money here. I went to ITT Technical Institute to study Drafting/CAD and my career took of compared to my IT degee. Stay way from this place like the plague.
UOP is a great school for anyone that is working full time, has a family, and is willing to sacrifice a small bit of time per week to do the required work. I see a lot of complaints about UOP and other online based schools. I assume that the complaints are coming from individuals that are not familiar with online learning, not comfortable with it, or are thinking they can "skate" through the program. I've attended brick and mortar institutions, and I've found that working online saved me money and time (buying books, standing in line or awaiting class for registration, parking, etc). All of the instructors are working professionals on your field of study that offer up to date help and instruction on today's issues and requirements for your career. As far as the perception of UOP (and online school degrees) being "not acceptable" or "subpar" in the job market, you have to sell yourself, not the degree. One could have 5 degrees, but not be able to present him/ her self accordingly.
As most have stated, one must carefully weigh the pros and cons before dedicating the time and unfortunately, the money. My personal experience is that I started school at a traditional brick-and-mortar university right after high school. I then left and went into the workforce, but always knew I would complete school at some point. After my first year of school and working, I left the state university and went to community college. Taking the same classes at community college would defray some of the cost. So I got my associate degree from community college and transferred back to state school. Well I had some outstanding debt, which would take a while to reconcile. So enter University of Phoenix. I completed some survey and next thing you know people are calling, and e-mails are filling the inbox. So after talking with the advisor, we agreed on a starting point. I was coming into the school with some 80 credit hours. I was simply trying to finish as quickly as possible and move on to next degree. All in all, it took a little over a year to complete. Now, like others have stated, it ended up costing more than what I thought, but nowhere near what others have paid. And financial counselors are terrible. As others have stated, they conveniently miss calls or should I say ignore calls. But I would contact any and every other counselor. I would also save e-mails and send with return receipts to prevent the old, "I didn't get that e-mail." As others have stated, there are people enrolled who should not be. They either have no capacity, devotion, or commitment and it really does hurt others who are more "committed" to completing an education. There are dropouts, and remedial students, and nothing wrong with them per se, but they should not be enrolled. No other institution would admit such student. Actually, there are other for-profit schools which would admit, in addition to the University of Phoenix. Anyway, I got my degree from this school, only because I got the degree in the field I was already working in. Can you imagine going here to learn computer science, and not being in the field? What would you learn. Now I did have some good classes, and some really bad ones too. But as someone said, it's what you make of it and your mindset. I knew I was going on to grad school, definitely NOT UoP. It's funny because when you are scheduled to graduate, the counselors again try and start re-recruiting students for masters' programs. If employers won't accept an AA or BS, they're certainly not going to accept a MBA. I took my UoP degree, and applied at a traditional state school, after passing the GMAT and was accepted. I completed all the coursework and earned my masters' degree. So in the end, because I was in a crunch for time and wanted to quickly fast-track my way to a graduate degree, instead of taking one or two classes for years to finish undergrad, I got what I wanted. To be honest, undergrad degrees are now like high school diplomas as more employers are preferring masters degrees. So my advice is to go to community colleges, which now have online programs at a fraction of the cost and complete the first 2 years of coursework. Then transfer to a 4-year university which is more reputable. If you do go to UoP, finish and then go to a traditional brick-and-mortar school and get your grad degree online or on campus. Many schools have weekend college, online programs, and offer flexibility. Lastly, when I got my masters, I no longer felt like I had to justify UoP to friends, associates, or employers. I'm sure many of you know that "look" you get when you say you went to UoP. My masters degree lets employers and colleagues know that I did go to a school which is competent, and held in much higher regard.
I started UOP online back in 2008 and enrolled into a bachelor's degree program for accounting. After 2 years and 45 units, I caught on to UOP's tactics. They constantly raised tuition, course material was high-school level difficulty, and instructors were impossible to speak with. The only person who ever answered my calls or returned my emails was the financial aid representative, usually to make sure I was on track to getting my loans in place. Other students in my classes seemed to have very little knowledge of the English language. And I'm not talking about foreign students. I'm talking about American-born students who have lived in the U.S. their entire lives. Some of the discussion posts, the peer-reviewed papers we graded...it was like they never got past 8th grade English or had any concept of written communication whatsoever. Some of the writing topics and questions in the math classes they submitted were laughable. Yet I would see the same student names class after class, so somehow they were getting passing grades. I left with about $30,000 in student loan debt and no degree. I transferred to a 4-year public state university where the tuition was half the price. Unfortunately, only 30 of my 45 units from UOP transferred. The university advisor flat out told me, "There's a lot of classes there that we don't recognize as college-level work, so you'll have to retake them again." What a waste of time. Don't fall into their trap, there are a lot of better options out there. Even the state schools have online degrees now. Phoenix is just a big money pit posing as a university. You're better off investing in their stock than studying at their school.
I would reccomend U of P for its convenience. A convenient and accelerated means to an end. I finished to tie up the loose ends, but am only interested in part time work now, projects really. For that reason, the degree hasn't really helped my career. I have always had good jobs that paid well. Hard to tell someone else whether or not this college is right for them, it depends on their expectations. If like me, it would just be getting a piece of paper to do what you already did well.
I am so disappointed with UOP that I don't think writing a review will even do it justice. It has nothing to do with the classes, because I think that they have been wonderful and the instructors as well. I love to ability to do everything online but that is about where my positive comments for this place stops. My first complaint is for the advisors, the people you rely on to help you though the process, the ones who are suppose to help you with all the things you don't know about going to college, like taking the right classes, the area in which you live and lastly the money part of it! The advisors are terrible. They lie, they get switched all the time. I did my entire program through UOP from the start my AA went great then my BS started and it went okay for about a year. Then I went to switch to the local college because I wasn't working any more and I thought that having the last year would be nice in an actual college setting. Well I couldn't, I could not credits, I would of needed to take to additional classes before I even started then my BS program would start. I was already half way through my BS with UOP. SO I decided to stay where I was at, which was fine. I wanted to move, UOP lied and said I could. so I moved to WA and then when I got there my advisor changed and I had a new one she said I could not live in WA and stay in that program because I would not be able to do any observation hours in WA. WHHHAT?! I moved across the country and asked on the phone if it would be okay and I was told yes, now a NEW advisor says no?! I had to move back to NM to complete my program. Or drop out and not be able to transfer credits…. At the end of my program I started student teaching which I had to find a place to do it, which is also a lie, on the student teaching application it says that the student is NOT allowed to contact the school where they are applying to do student teaching. Well I had to because NO ONE from UOP was calling. I had to figure out what teacher would let me in, that I needed ANOTHER back ground check. UOP did not tell nor did the help with any of that information, when I called or sent emails about it I would not get responses for days. There is a deadline to start student teaching or you have to wait till the next school year, I did not have time to just wait for them to do their job… Endorsements, as an educator we need to have an endorsement on our license, we do not HAVE to but its highly sought upon by employers. Well UOP doesn't offer that, another lie. When I enrolled 4 years ago I specifically asked on the phone about endorsements, well because I have had so many advisors I don't know who I asked, and I should of sent it in an email so I had proof because now my advisor called me a liar. My final complaint, the cost. I am all for getting a degree. Im so proud of myself being a single mom and completing school is awesome. The price is alarming. You know all the time you are in that you are going to have to pay it back but at the end when you have to do an exit summary of your loans you will about have a heart attack. I know I did. My advise, go to school! If you pick UOP or any school ask questions lots and lots of questions in an email so that you have a trace of them. Remember who you talk to and send it in emails. Keep track of your loans and how much you have taken out! Good Luck an education is the best investment you'll ever make.