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University of Phoenix Reviews

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1172 Reviews
62%
Recommend This School
64%
Degree Improved Career
5 stars
(271)
4 stars
(579)
3 stars
(71)
2 stars
(102)
1 star
(150)
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Student & Graduate Reviews (1,172)

5 out of 5
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Graduation Year: 2016

Currently I am attending classes at the University of Phoenix online masters of health administration and masters of nursing program. So far I have been really impressed with the online learning environment. The syllabus is set up electronically and dynamically on the website. It is easy for me to realize what work I need to do for the week and what workI have already completed. At any time I can call my financial advisor or academic advisor and somebody answers the phone right away, most of the time it's actually the person that I've assigned to! This has been a world of difference from both of the previous schools that I went to where I had to wait on hold for ridiculous periods of time to get to talk to anyFinancial or academic advisor. I would recommend the University of Phoenix to anybody that is thinking about pursuing a higher education. Also, I love how they have the textbooks in electronic format so that you can read them directly in the browser, or download a PDF document. The only downside is that a large majority of the Learning is conducted through a reading Foreende, so if you're somebody who needs more of a lecture type learning environment the University of Phoenix is probably not for you. At least not their online learning program.

2 out of 5
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Degree: Business Administration, Management and Operations, Other
Graduation Year: 2008

I completed my Bachelor's degree with University of Phoenix. I had been held back from obtaining better jobs due to not having a degree. Once I had my Bachelor's, I was able to move up. I started earning $10K more per year within 6 months, and now 6 years after graduation my income has more than doubled what it was without my degree.

5 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2014

I will say after my Boise State experience the classes are more difficult and the instructors give a rat's a**. They give you every resource to succeed. There is the best resume building tools I have ever used and a lifetime online library. If people are concerned about unemployment afterwards I know MIT grads that are unemployed. I recommend you go in with an intent of being business owner someday.

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1 out of 5
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Degree: Health and Medical Administrative Services, Other
Graduation Year: 2011

I graduated from this University in 2011 with a master’s degree in health administration. I decided to continue to pursuit my doctoral degree. I regret that I wasted my time and money enrolled in University of Phoenix. The instructors all have a diverse way of teaching. They do not have a structure for teaching or ethics. They make their own set of rules for each class. This was a confusing experience. The structure of the doctoral program requires you to solicit your own chair and committee member. You can only submit your dissertation work if you are in a current class. You are not allowed to submit if you have taken all of your required course work. Additional classes will be added at additional cost. Once you have secured your chair or committee member they are subject to bail out on you without warning and therefore you are left to do your search all over. They have various rules regarding the APA format and not all of the rules are the same from class to class. This was a very frustrating experience for me and I would not recommend this school to anyone. This is a for-profit organization and they are out for money. Your education and learning does not matter. I was 15 credits away before completing my DHA and I place on a six months hold because of plagiarism. My paper was cited as it should have been as instructed and because the percentage of the turn-it-in report was higher, than 10 percent the instructor cited me for plagiarism. The instructor stated that if I took the plagiarism course that he would give me half points for the paper. I did exactly what he said and because I dropped his class, he turned me in anyway. I was permitted to drop and was given a (W) for withdrawal for the class. However, the class ended about four weeks later and they decided to change my (W) to an (F) and place me on a scholastic suspension for six months. I decided to enroll in another university to complete my degree. The transfer caused me to loose credits as well as lengthen my time in school. I addressed all of my concerns to the Dean as well as the enrollment advisor but nothing happened except I was left with the short end of the stick. Avoid going to this school at all cost.

4 out of 5
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Degree: Nursing Education
Graduation Year: 2014

I attended UOP but did not have to go through any of these issues. I enjoyed being a UOP because it provided me with a very flexible schedule. I received my Master's in Nursing Education and can say that my degree was recognized with a $10,000 increase in salary. Of course I am leaving my old job for this new opportunity. But it was all worth it. I paid my entire school from my pocket. No loans to pay back for that one. I chose not to take any loans and because of my previous undergraduate loans totally over $60,000. I paid as I went along by allowing myself two weeks between each class. This gave me up to eight weeks to pay for the 6 week class. By doing this I was able to graduate without any more debt. I rated Financial aid a 3 because I did not have to deal with them at all.

2 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2013

The work is hard but if you make the effort and maintain a rhythm things will become much easier as you grasp the system used. The student financial services are awful, they ask for the loan for you, yet through the term they ask for more money. In fact, I am currently attending the school for my BA, yet I have been out for a month because the financial administration has me on hold and have been unable to go back, and made me write the same statement over and over. Unfortunately the school focus is money not students advancements.

5 out of 5
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2014

If you're planning to attend UOP do it, but campus only. Their online program is not for everybody. I personally did not like it and you will get better knowledge in campus..face to face interaction is better!!

1 out of 5
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Degree: Liberal Arts and Sciences, General Studies and Humanities, Other
Graduation Year: 2014

I decided to enroll in Phoenix University because of the new certification program that they have. I am very disappointed with the customer service that my financial advisor displayed. The advisors seem inexperienced, and unprofessional. There was an error on the school's part with my billing, and when I called to question it, my financial advisor gave me the wrong information and was very rude. The lack of customer service is very frustrating. The financial advisor called me a week later, and told me that I had a balance on my bill and that I had to pay it within a week or he would send my bill to collections and it will be on my credit report. I tried to negotiate a payment plan but he told me that I had to pay fifty percent of the bill upfront. I contacted his supervisor, who left me a message stating that there was nothing that he could do and that the information that the financial advisor provided me was correct. I would not recommend this school to anyone. The staffs are unprofessional and the school is a rip-off. Their only concern here is getting paid.

2 out of 5
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Degree: Criminal Justice/Police Science
Graduation Year: 2013

I'm currently attending UOP to complete my bachelors degree, I graduated last year with an associates degree in CJ. The program is OK I must admit that but first off, I've put in countless applications since graduating and not one employer have called me back. I'm wondering if the degree's are seriously being honored. Secondly, I've been given numerous excuses concerning my grant funds over the last few months. I was suppose to receive over two thousand dollars back for grants, but for some odd reason that number has went down to three hundred. I've completed 2 classes since waiting on my grant funds and they have applied those classes to what I owe them and took the money out of my grant. I wouldn't recommend this school to anyone!!!!!!!!!!!!!!!!!!!

1 out of 5
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Degree: Criminal Justice/Safety Studies
Graduation Year: 2008

I was warned before starting this school but I choose to find out for myself. Big Mistake or Huge Mistake. I was told to take certain courses and when I became ill I did not go to class so they was suppose to drop the classes for me but instead they kept me enrolled in the classes and then wanted to know why I did not pay for the classes. This is a joke school. I now have 985 dollars I have to pay back for something I did not use. This should be called The University of Theft.

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