University of Phoenix Reviews
Student & Graduate Reviews (1,037)
I'm currently enrolled with UOP I have read a lot of bad reviews, and a lot of good reviews. UOP isn't for everyone that's for sure. I have had no real complaints. I'm on my second academic counselor. My first one did call a little to much. But I do like the fact they are checking in to see how your doing. My financial aid counselor has always been helpful, and has always kept me up to date on all of my financial aid matters. I have had a couple of issues with instructors. But there is good, and bad in everything. I do wish they had a summer break at least. I'm a little burnt out right about now due to working two jobs and being a single parent. Overall, the counselors have been very helpful, and supportive. No real issues I am thinking about taking a break to regroup, and get my mindframe back on school since I have somewhat been distracted. I have a cousin, and a friend who graduted from UOP, and several others who all had good experiences as well.
This school is only interested in your money not you as a student. Student support is VERY poor. Once they have hounded you to sign up by telling you how great it is they leave you pretty much on your own. I was signed up for a second term and I contacted them to tell them I would not be attending I was still charged for 1 week of class, which I did not attend, and an E book that I never saw!
The educational experience was excellent. I had been out of school for 30 years, have a learning disability and UOP went far beyond what I expected in extra help. This is a school that cares about the student. All instructor surveys were private and if a student was dissatisfied with something, a confidential phone complaint was taken.
Additionally, I would like to comment on the nursing instructors dress code. They were always dressed professionally.
I highly recommend this school:)
I have been a student at the University of Phoenix since 2011 and will be graduating in October of 2013 with my Associates Degree in Human Service Management. I have to say, I have read all of the good and bad comments about the school and I agree with all of the good comments, but I have never experienced any of the bad comments that some have been posting. For those who say that they cannot find work after graduation; well I am sorry if this sounds rude, but that is not the school's problem. The university's job is to educate you,which they do very well, if I may add. They never promise employment to their student's after graduation. When you graduate, it is your responsibility to find a job, not the school's.
I have to admit, University of Phoenix is not for everyone. You have to be very well disciplined and able to manage your time properly. I recently read a review on another website where someone said that the school's students constantly cheat on exams/quizzes. Although some students may, not everyone does. In the over a year that I have been a student, I have never once cheated on an assignment, quiz, or exam. And why haven't I cheated? Because then it would not benefit me at all. Sure it would give me a good grade, but I would not learn anything from cheating. This brings me back to those who attend having to have self discipline. As long as you read your materials, do your work, response to discussion questions, and study (Yes study!), you will have no problems. At the rate I am going, I will be graduating with honors in October, and I am doing so through hard work and dedication.
If there was something that I could change about the school, it would be one of their teachers. The only reason I say this is because I am currently in a math course and my teacher is terrible. He is rude, sarcastic, and extremely cocky. In the time I have spent at the school, I have never felt so disrespected by a teacher in a response that he posted to me. I did contact my academic advisor and was told that the only thing I could do was save all of the rude messages I received, and slam him in the end of course survey (which I will be doing). But besides that one teacher, everything else, and every other professor has been great. The teachers are there to help you learn, and I have never come across a teacher who did not do their best to help you understand something. Also, for those who say that the teachers are "instructors" and do not have a background in the course they are teaching; you are completely wrong. At the beginning of each course, the teachers post a biography about themselves and encourage you to do the same so everyone can get to know each other. In their biography, they clearly state their degrees and each of them are extremely qualified to teach the course. The school would not hire them if they weren't! All of my teachers have had the Master's degree, or their PhD. in the type of course they are teaching. I do not know about you, but that sure does qualify them enough for me.
The last thing I would like to touch on are the financial aid, academic, and enrollment advisors. I have read reviews on this school that talks about how they never speak with their advisors. Well I am not sure who your advisors are, or were, but I speak with mine at least 1-3 times a month, if not more! They call me to check in, make sure I am doing okay in all of my courses, and they ask if I have any questions for them. They have always been there when I have had a question and they answer the question honestly. Even when I have called them, if they were not in their office or on another call, they call me back with 20 minutes. I do not know if I have lucked out with my advisors or not (because I have not had any other advisors), but I have never had an issue with my advisors. They have been great, willing, and ready to help.
Without a doubt, I would recommend this school to others. With the exception of one professor, everything is great with the school. You will get out of it what you put into it. If you are not a self disciplined, self motivated, or organized person, I would not recommend you attend this school, but if you are willing to put in the time and effort to learn, you will, without a doubt, be successful!
Once I graduate in October, I am returning within weeks to start my Bachelor's degree in Human Services with a specialty in Family and Child Services. I have to say, since I have yet to graduate, I cannot accurately answer yes or no to whether or not my degree has helped me with my career, but I know it will. One last note; I have not even graduated with my associates yet, and my school has already helped me find an organization to volunteer with that I will need for my Bachelor's program.
I attended the University of Phoenix and completed the Associates Degree Program. Overall, I would rate the Associates Degree program as acceptable, although it too was expensive.
Financial aid department is actually pretty good, and very helpful. I never had any trouble with obtaining financial aid.
Academic advisers are also helpful, however, I believe they call a little too often. There might be some people who need that to keep them motivated, but I was not one of them. I maintained a great GPA and had no trouble in my classes, I did not feel like I needed to be called every couple of weeks with stupid questions. As an example, one call I received the adviser wanted me to tell them reasons for why I went back to school. The idea was that if I became disgruntled or lost interest they could tell me the reasons I went back to school in the first place and it would re-motivate me. I get the idea but at the same time those calls get a little old when they come every few weeks.
My biggest complaints with the UOP are the astronomical costs associated with the degree programs. The Bachelor degree program charges around $550/credit hour and you need 120 credit hours, so that equates out to around 66,000 dollars for an online education (I am not sure how this website determined that tuition was only 9,000).
The second biggest complaint is the over-reliance on learning teams in the Bachelor Degree program (this is not an issue in the Associates Degree program). The learning team assignments equal 30-40% of your grade in each class. The main problem is that there is an overwhelming amount of incompetent and lazy team members who put forth next to not effort and do not complete their fair share of the workload. I am not a hard person to please but it is incredibly frustrating to have 3-4 team members who do not participate in any group or assignment discussions and then turn in sloppy work that will ultimately bring your own grade down, unless you are willing to re-do all of their work on top of your own (which you are forced to do unless you are ok with getting bad grades).
You do not necessarily need to go to some ivy league school to secure a good career. With initiative and hard work, you can learn just as much if not more even in an average school.
All you need to be concerned with is that the school your are about to attend is accredited, and therefore, your degree will be recognized and accepted. I received my MBA from the University of Phoenix and noticed a major jump in my career and income almost right away.
The UOP's relatively low cost of attendance, has been the best, most efficient money I have ever spent on education.
I've read through the comments posted in this forum and I would also like to out on my two cents. I have a BS from a traditional four year college. I decided to pursue my masters through Phoenix because, as a working adult, having physical class one night a week appealed to me. A year into my program, I am kicking myself for this decision.
I read that someone else had problems with financial aid. I also am running into issues. I was told that my financial aid would cover my entire program. Great! Well, that's not correct. I have to pay $400 out of pocket and probably an additional $5k to complete my masters (six more months).
Concerning the instructors, like many other commenters, I have had my run in with so many incompetent "teachers". Grammatical errors, not being knowledgable about subject matter, dismissing students' questions, concerns, and ideas to changing policies and procedures in the middle of the program are a few examples I've experienced. No two people seem to have the same information. Instructor A will say to do A, B, and C, but the Field Coordinator or Program Manager says another. When I continue to ask specifics with everyone involved, I receive the same "We apologize for any confusion" insincere apology. There are so many indescrepencies. I had one instructor, a principal, tell my class of graduate education majors, "You don't have to use APA" or assign us work, but not review it and throw out As. I've had other instructors leave out important information about assignments and then dock you. Attempting to work with instructors outside of classroom hours is also a joke. I've had one flat out tell me no, I won't have a face-to-face with you, but we can do it by phone. Excuse me? My tuition is paying for your "part-time" job so you work for me!
I've recently discovered that a classmate is cheating by reusing previously graded work by other instructors. That is not only unfair, but not very honorable. I suppose karma will come around, but in the meantime, I've lost all respect for her and the current instructor.
I also don't like that Praxis tests aren't encouraged until well into the program. If you miss the Praxis, Phoenix doesn't care; they have your money.
A few people mentioned failing students throwing "fits" over grades. This is incorrect and rather jusgemental on your part(s). I was a 4.0, which wasn't too difficult if you're a strong writer, project manager, and know how to regurgitate information. I've since slipped and I honestly don't care. I'm being taught from outdated textbooks, am learning absolutely nothing, and am so ill-prepared for teaching that it makes me laugh. That's Phoenix for ya!
I am also embarrassed to say where I attend school. It's exhausting trying to defend your school, but honestly, every snide remark and comment are well deserved. I'm working on my MTE and every school I've observed at or taught at laughs in my face and wishes me the best of luck finding a job with a degree from Phoenix.
After each course, we are to fill out an "end of course" survey. One of the first questions is: Would I recommend U if P? Hell no is always my response!
So if you're reading this, please go to a traditional school. Do what you can to make it work. Sacrifice. You will much happier with the end result.
I completed my BSBA-Accounting after obtaining my AB from the College of So. Nevada, after a 7 year break I decided to return to UoP for my MBA.
As with any school you get out of it what you put in, however, it does discourage me that I see other students in Masters level courses that can't complete a full sentence or construct a cogent argument or discussion.
Both degrees at UoP have done much to further my career but these opportunities were not based solely on my education. I'm a mid-career professional and while the degrees are required it's also "real world" experience that opens doors.
I feel that UoP, being "for profit", will pass any student that has access to funds to pay for the course and sadly, this devalues ALL of the their degrees. I will not deem them a degree mill as they certainly don't qualify but allowing students into programs such as the MBA who have no experience in business is a great disservice to both the institution and the students.
Over the past few years their enrollment numbers are declining and I believe this to be directly attributed to their policy of passing students, albeit with D's, that have no reasonable expectation of having even the most basic conversations about any of these subjects with a UoP degree on their resume. This causes the degrees to be devalued, less students then enroll, etc.
I can tell you that I have learned much in the MBA program, I read all assigned readings, spend time with no-required learning activities and overall I'm pleased with my progress and the program. Can you pass by reading chapter summaries and fluff? Yes.
Learning teams typically have at least one member who is not willing to tank their grade due to the slackers in the team and as a result, coat-tailing is common and a person who is interested in credentials and not learning can get by easily.
Take this for what it's worth. You can get a degree by paying the required tuition or you can get an education worthy of the degree that will conferred, it's entirely up to you.
My experience at UOP was very good and the degree from UOP opened many doors. Some people enroll at UOP thinking its easy and later found out that it's not and never finish.
I would recommend UOP to people currently working and with several years of professional experience.