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University of Phoenix Reviews

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5 stars
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4 stars
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Student & Graduate Reviews (1,037)

1 out of 5
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Degree: Early Childhood Education
Graduation Year: 2011

I enjoyed my time with this online school, but came to find out that I had to take my teachers exam and was told that I could not take anymore classes until I passed the exam. I told them that I had not passed the exam and they then stated that I could not take anymore classes until I passed it and would have to wait another month to retake it.

In the meantime, They had enrolled me in two more classes that I knew nothing about, and now have sent what I owe them (1400.00) to a collections agency, they are all about just taking your money. I do NOT recommend this school.

1 out of 5
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Degree: Management

THEY DO NOT CARE ABOUT THEIR STUDENTS. THEY MAKE YOU RETAKE CLASSES JUST TO KEEP YOU LONGER. NO HELP FROM INSTRUCTORS ON SPECIAL CIRCUMSTANCES. ONCE THEY KNEW I WASNT JUST ANOTHER KID AND STOOD UP FOR MY SELF THEY PRETTY MUCH TOLD ME THEY COULDNT DO NOTHING ABOUT IT.. AND TO TRY AGAIN IN 6 MONTHS!!!

THEY EVEN EMAILED ME A WEEK LATER THAT MY NUMBER WAS ADDED TO THE NO CALL LIST.. WHEN I NEVER REQUESTED THIS. HORRIBLE CUSTOMER SERVICE AND NO TRUE CARE FOR STUDENT. $$ HUNGRY

3 out of 5
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Degree: Clinical Psychology
Graduation Year: 2013

I feel as though I have not learned anything from my instructors. I have taught myself throughout my program through the readings and additional support from my practicum site.

UOP is not helpful and is disorganized. They just want money and could careless about the outcome of their students.

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4 out of 5
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Degree: Criminal Justice
Graduation Year: 2013

I am currently enrolled and I earned my BA from an oncampus location. I work full time and found that this fits into my schedule well.

I have read all the good and bad and personally it is what you make of it and some will not like the school others will love it.

It meets the requirements and I have worked harder in this program than I ever did while earning my BA. I am not currently working in that field but I have talked to a few people and have gotten positive feedback about my education choices.

5 out of 5
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Degree: Business
Graduation Year: 2013

I received an AA History (cum laude) from San Jacinto State University in Houston, Texas and I was one semester shy of a dual B.A. Literature/Linguistics from California State University, Dominguez Hills in California.

I graduated with my B.S. Management degree from University of Phoenix in 2011 and will complete my MBA from University of Phoenix in June, 2013.

In every single experience - brick and mortar or online environment - I learned what I wanted to learn. Education isn't about being spoon fed information - it's about self-directed learning, applying yourself to something and actually doing the work.

University of Phoenix will provide you exactly the education you want. The onerous is on you to do the research, read the materials, apply real-world knowledge to the coursework and work collaboratively to succeed. These are also the same traits you will need to be successful in life.

I have learned more in my coursework at University of Phoenix over the past 3 years than I did during the 4 years I spent at community college and universities. As with anything in life - you get out of it what you put into it. Are you ready to work?

4 out of 5
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Degree: Criminal Justice
Graduation Year: 2011

I received my Masters degree in the Administration of Justice and Security in 2011 and it was a fantastic experience.

I met many people in my online experience and the classes were great! I would absolutely recommend University of Phoenix to anyone who has already gotten a career and is looking to move up. This school is great!

5 out of 5
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Degree: Criminal Justice
Graduation Year: 2008

I graduated from UOP in 2008 after attending the school for two years. I received a bachelor's degree in criminal justice while working in the military, then working in the federal government full-time. My experience with UOP was exactly what a college experience should be for those who desire to learn from those who are professionals and experts in their fields.

Since I was a CJ major, all my instructors were either current or former law enforcement officers, lawyers, judges, wardens and everything in between in the criminal justice field. These individuals had a plethora of accumulated knowledge and experience that made me feel privileged to be in their classes.

While going through my background investigation for my current job, one of my instructors ended up knowing the investigator and gave him a head's up on what kind of student I was. I am fully confident that this was the networking advantage I had on attaining my current GS-12 position.

I attended a local community college before planning on transferring to a state university and learned that it would have taken me almost twice the time to graduate at a "traditional" school. I took a chance on UOP and never looked twice. Most of the instructors at UOP also teach at traditional universities so I got the same education as bigger colleges.

The work at this school is no joke. Instructors expect comprehensive and eloquent essays that adhere to the course objectives. There are no shortcuts and the accelerated classes will take up much of your time. I'm not the smartest guy in the world but the level of reading and writing that UOP exposed me to helps me every day in my current position.

Make no mistake; this is an accredited institution of higher learning with experts in their field acting as instructors. I would highly recommend this school to anyone who has a family and works full-time.

2 out of 5
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Degree: Web Development
Graduation Year: 2013

UoP, the financial aide counselors out right lie to you. I was told that I qualified for financial aide and the balance was paid by a student loan. My financial aide counselor wrote everything out for me and told me that my entire education was paid for. To make a long story short, when the next calendar year came, I was told by another financial aide counselor that I would need to borrow $10,000.00 to pay the entire cost of the 2nd year's tuition. Funny how they change financial aide counselor's every three months. I did not wish to go into more debt and explained that I was lead to believe my original aide counselor told me my entire degree program was paid for. I even had the 3x5 card she wrote it on. They will tell you anything to get that $$, also being told that my credits were transferrable anywhere because they are an acredited school.

Well, now that I have done further research, they are not transferrable. I am a straight A student and I feel I wasted good $ and time time, what a waste of a year for nothing. Heed WARNING UoP will tell you anything to get your $$.

5 out of 5
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Degree: Environmental Science
Graduation Year: 2016

University of Phoenix is the best. I have had a very positive time with Phoenix. I am still going there and may even go for another degree after this one.

Those who put this school down, may not have been dealing with the real Phoenix. Even my brother, sister-in-law, and mom go to this school and none of us have anything bad to say about it.

If you want to go to an on-line school, this is one of the best there is and not one person will ever change my mind about it.

3 out of 5
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Degree: Accounting
Graduation Year: 2011

I went back to school because I was unable to progress in my accounting career. I had completed approx 1 year of college in my late teens/early 20's and absolutely hated the 'brick and mortar' environment, so I decided to attend school online. I started from the very beginning and completed all four years of my B.S. in Business/Accounting with UoP online. I had a wonderful experience with my A.A. and B.S. programs for the following reasons:

1. I am introverted and a very independent learner- I'm not the type of person who asks a lot of questions or requires much direction 2. I'm self-motivated 3. I love to write 4. The instructors were absolutely great- every instructor was currently employed (and had extensive experience)in the field that each was teaching. Most had Ph.D.'s, and all had a minimum of an M.A. or M.S.

The accounting program was very difficult at times and may be different from other majors (I'm not sure) because there is basically only one right answer in accounting, and very little room for error.

I don't think I would ever recommend taking certain classes, such as Finance or Financial Accounting, online because these can be extremely challenging and I could have used much more guidance than was possible over a computer. Still, I got through all of the classes, albeit with a TON of work and independent research at times.

If you have questions, the instructors WILL respond within 24 hours (either by e-mail or phone), but the online forum isn't always ideal for complex explanations- this is often the reason why people dislike this type of learning, or simply find that they can't absorb the material.

In this environment, you definitely get back what you put in. If you are very extroverted, lack discipline, prefer in-person interaction, require hand-holding, don't like to write, don't like to have to interpret complicated information largely on your own, this is probably not a good choice for you.

If you're like me and don't like to waste time listening to other students' (often) pointless questions or listening to a professor explain material that you already read in a course's textbook simply because you need to hear it out loud, then you will most likely love this school. Like any school, you will determine the quality of your learning by the quality of your effort. If you enjoy and CAN learn this way, then I highly recommend it and learned more in one class than in one year of traditional schooling or work experience. On the other hand, I completely understand why some people would hate this environment.

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