University of Phoenix Reviews
Student & Graduate Reviews (1,035)
My enrollment counselor lied to me, my financial aid adviser was changed NINE times during my associate's degree program, I was lied to by my finance advisers..all but two..., no warning or notice when they changed advisers..most of the advisers didn't even know they had extra students added to their caseloads.
They messed up on financial aid and accepted over-payments then ONE WEEK before I graduated they posted a bill for over 3000 dollars. I finished school a month ago and still do not have my degree because I am waiting for the issue to be resolved.
Filed two complaints with the BBB, one was resolved, the other was not and the school informed the BBB that it was so the case was closed.
They say they will return calls within 24 hours and I actually had to go to the campus, sit there for two hours, and refuse to leave until I talked to someone because they didn't return my phone calls for three weeks. (I called every forty-eight hours except on Sunday because they are closed on Sundays. One of the tutors told me to skip the reading and just look up what I need for each assignment.
DO NOT GO TO THIS SCHOOL
I have completed the program. I found it to be very difficult. It requires a lot of discipline from the student. It is harder than a brick and mortar program. But with any school online or traditional you get out of it what you put into it. If you are expecting an easy way to get a degree this is not the way to go. If you are dedicated in getting an education and challenging yourself the University of Phoenix is a good way to go.
I started UoP in 2007 and have obtained my AA in Business (2009) and my BS (with concentration in Project Management in 2012). My financial and academic advisors were great. The helped me plan my classes, obtain the grants that I was eligible for, and encouraged me when I felt I was about to throw in the towel.
The online classes enabled me to reach my goals without ever leaving the house. You do have attendance to keep, but the structured classes assisted me with time management. If you are seeking information about the online learning environment, I recommend contacting one of the many advisors for information like I did.
If you do not have the two mentioned above then yes you are not going to make it through any on-line program. I worked full time, moved 1000 miles for a new job and still finished my MHA in 2 years.
It was hard, I had to be dedicated, self disciplined, and stay on top of all the work necessary for me to get an A. I know other people who have tried to do this type of degree and they quit. The course work is hard, a lot of writing, excel, power point, and research. If you are serious about your degree you will succeed.
My advisers were totally awesome. I had one for financial, education, a life coach, and may other helpful people who really did care. Even when I thought I would not survive I got the strength from my life coach (a part of your tuition from UoP) to complete my degree.
The University knows the struggles of working, family, and school. So they have given every resource to us as a part of the program, which if you use will be very helpful. But you must use them to get the benefit. The help is their and the professors are very dedicated. Most of them work full time and have families just like us, so they understand time restrains.
UOP isn't easy, you must be able to work independently, meaning you attend school when it is convenient for you. There are "attendance" requirements and you must log in and participate in daily questions (DQ) four days out of a week. You must also answer the DQ yourself with references, and you will probably have some sort of paper, power point (I've gotten very good at these)or group exercise due each week. But you get to choose what those four days of attendance will be, it is totally up to you and can change from week to week. The on line classes I attended were generally five weeks long with some seven weeks. This allows allot of flexibility in managing other things in your life. For instance, I was able to schedule a week to 10 days off every winter for a vacation somewhere in the caribean.
I have never had any problem with instructors addressing a question or concern and they are required to get back to a question posted in an individual forum within 48 hours. The instructors in my case all had very advanced degrees and most posted provocative questions that made one think. There is allot of work to complete each week and there were times I would sit and cry and whine at my husband that I wouldn't be able to get it all done, but I did as well as managed to keep above a 3.5 GPA. Some instructors were more focused on the APA writing style rather then content of the paper but overall my courses have allowed me to expand my learning and understanding of many issues. My academic advisor was wonderful,returned calls the same day or at the latest in 24 hours. She really helped me identify my goals that in reality reinforced why I was in school. So, I will be graduating with my BSN in three weeks!
I recieved my bachelor's in nursing from UOP in 2010 and am nearing the end of the dual masters program in business administration and nursing with a focus on health care administration. First I'ld like to say that UOP is for the seriously motivated adult professional who is looking to expand their career. I am a 40 year old, mother of 3, full time employee who was able to complete classes on my schedule and yet maintain a 3.8 gpa. It is also true that you get out of school what you put into it. My classes were challenging, full of information, yet totally do-able.
I too have heard the critical reviews of UOP, but let me tell you- UOP is an accredited college, it has instructors with real life experiences like no other, it is accepted by many (and I mean many) top employers, and it has instructors/academic advisors who are committed to your success and are easily accessible. I truly believe I have gained more through my education at UOP then I have in any brick and mortar college because I have easy access to staff and have gained an abundance of computer knowledge along the way.
The student services department was great. Educational Content was superb. Real people teaching what they have done or experienced in the past. These are professionals from the field. The financial aid people were fantastic.
I am finishing up on my MBA. I have been attending since the beginning. This is the type of school that works for me. I don't like traditional sit down. I can log in whenever as long as I meet the requirements and get assignments done.
The support staff both technical and academic are there to help. There isnt a day that goes by that I am talking to someone about joining University of Phoenix. This has changed my life. I never thought I would hold a MBA, but I am a few classes
I started UOP back in 2005. Back then it was not that popular to take online courses. Now, a lot of schools have online classes. I decided to take online courses for the very reason that I have done traditional college and felt it is a waste of time. It just feels that it is a controlled cattle herd. I hated the large population of students, parking, professors that did not care, staff not being personal and just overall a waste of time.
I have been active duty with the United States Navy since 2003. Ever since I started UOP I have attained my AA in criminal Justice (2009) and my Bachelors in Organizational Security Management (2011). I was motivated and disciplined to get my degrees and that is what people need to have when attending online Universities. UOP is accredited hence what I have seen and learned is that a Bachelors degree is like a high school degree nowadays, experience plus a degree equals a good job. It does not matter where you get a degree what matter if it is accredited and you actually finish. Now, I'm about to start my Masters in Intel Counter-terrorism and Terrorism with a different University. With my military experience and my degrees I guarantee you that I will get a great job in the field I like. Remember in the real world its about competing and experience. University of Phoenix has been great and has opened a lot of doors for me.
This school is NOT designed for people trying to start a career. If you are already working in your field and you are seeking a higher degree, then you might be okay. But if you are seeking a degree for the first time and looking to get into the career of your dreams...stay far, far away from this school. They DO NOT offer job placement nor do they even give you a boost in finding employment. I graduated in June 2012 and I am still looking for work. I haven't even been offered an internship. I have not heard from any of my advisers or anyone from UOP since the day I completed my last course.
I withdrew from the school before continuing with my Bachelor's degree and I have now enrolled at Troy University. They are a real traditional school that will not hassle you to enroll. The tuition is only $6,240/yr and they are not after the money. As a matter of fact, I had to pay an application fee of $30 to Troy Univ., which means that they are operating as a traditional school without using the bait and switch to reel you in like good ole' UOP does. I advise all of those seeking a career and not just a degree to run fast from UOP.
I wish I had listened to those reviews from former students before continuing my education there. Now I have a degree with no career and money to pay back for a waste of time. Do me a favor, get out and go to Troy. They offer more meaningful degrees that are well suited for the average occupations in this country.
I recently finished my Associate's degree in Criminal Justice and I'm now enrolled at U of P for my bachelors degree in Human Service management. I have never had any issues with this school.. You have to be self motivated and willing to seek out the help if you need it. I have had a few instructors that were a little difficult but I feel that you are going to get this any were that you go to school.
My academic and my financial aid advisers are always there when I need them and they have helped me out a lot. I feel that there has been a lot of negative talk about the university but I really think that this is from people that really just want a degree handed to them, you have to put the hard work into the program in order to get out of it what you want.
This is a great school the only thing that I don't like is that my books are always online and I have to print them out, I wish I could get a real text books without having to foot an extra bill. I will continue to attend the University of Phoenix until I'm done with my academic goals.