Search Reviews by College:

University of Phoenix Reviews

84% of users found this page helpful Was this page helpful?
3.6 out of 5
1035 Reviews
Recommend This School
Degree Improved Career
5 stars
4 stars
3 stars
2 stars
1 star
Search over 221,000 programs:

Student & Graduate Reviews (1,035)

3 out of 5
Degree: Business
Graduation Year: 2012

Ok folks, yes this is college and it is not a joke you do have to do your work and engage yourself in class. However the service that is provided in the student financial aid department leaves a lot to be desired. They do not follow their own rules on how and when you money pays for classes, I am a single parent and this takes alot of my time and is very important to me, oh ya by the way I an PAYING a pretty penny for crappy service, if I treated my customer's the way they treat the students accounts and the lip service that I have been served I would be FIRED from my job.

It is just so frusterating because it seems to be about money for them, now understand this I get that this is a business which I have no problems with HOWEVER, DO WHAT YOU SAY IS COMPANY POLICY. This has been an on going problem and it just makes me want to walk away. I have enough to do and worry about in my daily life, if I cant trust my school to do what they say they are going to do THEN who can you trust??? They use the word school to make money as there is a built in trust for people when they deal with a "school" U of P has given that a new meaning for me. My son's college does not function like this so people cant say well she doesnt understand how it works..... BS!!!! They LIE and I am sick of it.

5 out of 5
Graduation Year: 2011 AAHCA/PP - 2013 BSHCA/LTC

You get out of an education what you put into it. That being said, if you are willing to apply yourself, University of Phoenix is an amazing school. I obtained my AAHCA/PP in November of 2011, and received four offers for employment before I even graduated. In July 2013, I will graduate with my BSHCA/LTC. People amaze me with how much they complain about this school, but then go on to explain that they expected some type of special treatment.

Assignments have due dates for a reason, so you have to budget your study/class/work/family time accordingly. It is not the instructor's responsibility to adjust his or her assignment acceptance policy so you can get done what you need to. How would it be fair to your classmates that you get to turn in your assignments whenever you please, while they have to have them in at a specific time? Is your boss going to give you time off or let you only come in on weekends because you have "other things to do"? No, he or she will not, thus you construct your life around your work schedule. Same goes for school.

Grow up, and stop acting like the world owes you something. Work for it, and you will earn it. The counselors and instructors have all been amazing at this institution, and I could not ask for a better educational experience. All of my instructors have returned my e-mails within 24-hours of receiving them. Most instructors at UoP work second jobs, have families, etc. They're just as busy as we are, so students really can't ask for better than 24-hours for a response time. If you had a bad experience at this school, it's your own fault. Suck it up, quit playing the blame game, and simply admit you could not bring yourself to do the work (which IS on a college level), could not find the time needed to complete the work, or you just gave up.

4 out of 5
Degree: Management
Graduation Year: 2005

I graduated from the University of Phoenix in 2005. I will acknowledge the school is expensive and the student counselors can sometimes be frustrating. However, what I received in return for those minor nuisances was well worth it to me. This is not the University for the lazy. No one forces you to read the material or complete the assignments. You do have to work as a team and everyone receives the same grade. The person who completed 10% and the person who completed 90%. I have never had a problem getting a job or respect.

The year I graduated my salary increased 52,000.00. I will admit that I had almost 15 years of experience in my industry by then but I was never considered management material. If anything, UOP will improve your communication and presentation skills tenfold. I think the more on-line and fast track schools that arise, the less respect they all get. Everyone is entitled to their opinion so I just thought I would share mine as well.

One last note; I worked for a major oil and gas company in Houston and they reimbursed my tuition and fees as long as I received a B+ or better each class. I don’t know of any legitimate business HR that would not do their research and know if a school has the credibility to deserve funding your employee’s education. Just my two cents …

Search over 221,000 programs:
2 out of 5
Degree: Accounting
Graduation Year: Could not finish

I attended the University of Phoenix for a little over three years and felt that I was being ripped off the whole time.

The text books are outdated and the instruction is substandard.

I did try to change schools, but other schools would not take all of the credits from the U of P and there was not enough money left in the financial aid to start my program over again.

It is a for profit school that cares only about the money and not about the students future.

4 out of 5
Degree: Business
Graduation Year: 2011

I attended UoP for 4 years. Yes, it was hard work but you have to put in the effort. I can honestly say that i haven't had many bad experiences with UoP. I did 3 years on campus and 1 yr online. I worked my butt off!! I did not have a life whatsoever when i attended UoP because i wanted to stay focused. As far as learning teams are concerned i was fortunate enough to have the same people on my team for almost 3 years. We were hard workers and knew what needed to be done.

Sometimes we would have to add an additional member to the group. If they did not pull their weight we would let the instructor know and they were dealt with accordingly. The instructors were very knowledgeable and they really wanted to see us succeed. The only thing i dont agree with is the tuition because its so expensive and i would like for UoP to be a little more consistent across the board. I had great counselors they checked up on me from the time i started at UoP up until i graduated. I am very blessed and thankful that my experience there was a good one.

As far as the negative comments make sure that you don't base your entire experience at UoP over one incident. Im sure people have had bad experiences here and i am sorry that your experience could not be as good as the one i have had. Just ask yourself did you give it your all... If so,then this school may not be for you. I suceeded at this school by doing the best work possible, asking questions,turning assignments in on time and having a positive attitude. If you cant get information from your primary counselor ask another counselor im sure they wont have a problem with helping you or answering any questions you may have.

If you are looking for someone to hold your hand the whole way through this is not the school for you. Learn to take the initiative and seek whatever it is you are wanting to know instead of waiting around on someone to get back with you.If one person doesn't give you the info go to the next..Thats one of life lessons. I AM A PHOENIX!

1 out of 5

When I enrolled in the Associates in Accounting my enrollment advisor told me that my tution was going to be $9800 total. I thought that sounded really low so I asked her "Is that for everything my whole 2 years and all the fees and everything?" and she said yes.

Well I was getting help through Tribal membership and my advisor through them was getting more info on my degree and the school and found out it was really OVER $24,000! So I called my enrollment advisor about this and she kept telling me that we talked about that and said that she could lose her job if she lies about the cost and she kept telling me that she told me that it was $9800 for my first year and the first year didn't give me enough credits so my second year was a lot more than my first year!! And I know for a fact that she did not tell me this! It isn't the cost that makes me mad it was the fact that I was lied to!

Makes me wonder what else she lied to me about. But also they say we fit school around your schedule not the other way but yet you got to write 3-5 DQ (depends on the instrutor) a week then you have to write 2 substantive reponses on 4 different days of the week!! I work full time so when I was home I was on my classes all the time trying to get a good participation grade!! So I will NEVER recommend this school to anybody not even my worst enemy!!

1 out of 5
Degree: Healthcare
Graduation Year: 06/30/2012

It has been a year since started with UOP, and frankly, I have had nothing but problems. :-/ I really wanted to go back to school, and it seemed that UOP was great. I made the call that very same day, and talked to an 'advisor'. He was very nice and directed me through different things that I would need to know and how the school worked (online). Well, after I agreed to everything, I finally started taking my orientation classes. I cannot really recall what actually happened, but I think I did not post enough participation, so they had to drop me and I had to start over. I was very confused, and when I called my advisor, he gave me the hardest time! I could not believe that he really was trying to give me an attitude. I was ready to cry because he said, "Some people are not made for school. While some people choose to work, others choose to not be dedicated." I was very upset with him because I am a very dedicated, hard working, individual. Just because I made a mistake, I had to get dropped and he said, "You can re do the course all over again."

So, I just bit my tongue, and re did it. After that incidident, I found out that I was pregnant with my second child. I was due to have my son in Jan. 2012. I did not have any problems since that incident, besides my advisor never calling and asking me if I am doing okay, or anything amongst that. -_- I decided to call my advisor to let him know that I was pregnant, and I was due in January. He told me that he would call me around that time or a month before to let me know what options I had afterwards. Well, it was a month before I was supposed to have my son and still no word from him. So, I decided to call him. He did not answer, go figure. So, a week went by and finally, he answered. We went over what was going to be done, etc. He told me to let my instructors know when I would be having my son. About two weeks before my due date, I was told that I was going to have a C-section on a specific date. I called my advisor, and he did not answer, so I left him a message. I told my instructors at the time and they were leniant toward my situation and said that I could take the final whenever I was coming back.

Well, I had my son and I had complications toward my C-section. My head was definitely not with school, so I decided a LOA (leave of absence) would be the best thing for me. I was told that a guy would contact me and he never did. So, I had to find out who I was supposed to get a hold of. Here, they had me contact the wrong person, fill out paperwork for a completely different thing, and then after all the money I spent to send out copies to them, I had to re do it all with a different set of paperwork. It took almost three weeks to get the paper work in. The whole two months of absence defintely helped me out, but stressed me out because of how poorly they were. My mother even wanted to contact them and discuss why they were screwing things up. They did not even allow her to talk to them. I had to put myself and her on three way, even though I gave her my permission to talk over about my school work??? Okay, so after I came back, everything was going like it usually is. No word from advisor, learning things that do not even make sense within what I am trying to go for. Up until, a week ago, I had an assignment that came back that said I plagerized and that a letter would be sent to the office on behalf of me. I was so livid! I wrote the instructor saying, I did not mean to do it what so ever, matter of fact, I had cited my work just INCORRECTLY. She now treats me horrible just because I made a mistake on citing. I am very upset and do not know what to do. I am at the point where I would like to quit because I am stressing more over this school. I have two kids, a two year and a six month old and it gets very stresful on days. I do NOT need this on top of it. I never ONCE had a problem within all my school years on plagerisiam. Just because one mistake, they make it out to be that I am a terrible person who 'copies' work. That is not the case. I just do not know what to do anymore... I am not saying do not go to this school, but DEFINITELY, WITH OUT A DOUBT, LOOK INTO IT! Big mistake on my half.

5 out of 5
Degree: Education
Graduation Year: 2014

I'm very surprised by the number of poor reviews of University of Phoenix. I've been a student of UoP for about a year. I love it! I'm a stay at home Mom, to a rambunctious 19 month old. UoP fits into my busy life. Thats not to say that the work is easy, because it surely isn't. If your looking to have your hands held like a kindergartener, your in the wrong place.

Depending on the class you will have 1-3 assignments per week. And discussion questions in 1/2 classes (it alternates) each week. Along with 2-3 DQs that you must answer. You also have to post 2 times. On 4 separate days during the week. It does not matter which days, as long as you meet this quota. Its not a very hard thing to do.

There are places to get assistance such as the University library and calling your adviser. Tech support is always there if you have any technical issues with your ecampus page. (Ive not had many)

At the beginning of each class the teacher gives you a syllabus which clearly outlines what you will need to do for the entire 9 weeks of the class. This way, you can work ahead. (a good idea in my opinion) There is a final project for each class. They are worth about a quarter of your grade, so its important that you do them and do well.

The only main issue Ive ever had was APA formatting, but that's not something that is specific to University of Phoenix. And its something that you learn over time.

The enrollment and financial aid process was all-in-all quite easy and didn't take long. I started school about a week from the day I started talking to them!

I would recommend University of Phoenix to anyone who is committed to getting your degree. Its worth it 100%!

1 out of 5
Degree: Business

I think it really sucks that the University of Phoenix waits sooooo long into your degree plan to make you take math. By then, your already up to your elbows in tuition debt if you want to drop out because math is too difficult.

Clearly, they do not make you take math courses in the beginning of your education, like most traditional universities advise, because all they care about is keeping your tuition money. Also, most core basic courses, such as English & Math, will only transfer as electives to traditional universities. A good portion of your score is determined from group assignments every week in every class in addition to personal assignemnts.

In my experience, most of the people in my group were either complete idiots or lacked commitment. So, either you get to do all the work and pass, or you can do only your portion and most likely get a poor grade. At least it teaches you the real value in team work, with all your new tuition debt reflected on a bad grade because of peers that you are forced to work with/FOR. It is incredibly easy to ace tests in other classes because they are taken on your personal computer and in addition to electronic books. All you have to do is highlight part of the question and then control-f through the electronic book until you find the answer. In my media technology class, we literally watched you tube videos on the projecter the entire time.

In my history class, we watched you tube videos on the projector the whole time. So, if you can squeeze by math, hit control-f on your computer, watch you tube, and do all of the group assignments by yourself, you will get the world-class education that UOP offers.

Ps- The tuition rate gets hiked up more every semester than any other school I've researched.

1 out of 5
Degree: Healthcare
Graduation Year: 2012

I went to UoP thinking that it would be better for me, being that I work fulltime. I was excited at first completing the 5 week accelerated classes, I thought I would be done in no time. When it strated to get closer to my graduationg date, my credits seemed to not be adding up right, and I was somehow more deficient in credits. So I opted to take a couple extra courases which delayed me another 10 weeks and almost $4000. I submit my final experimental learning essay, and they deny it saying that my essay was too closely related to my coursework!!

I'm sitting here thinking, "Hmmm... Could it possibly be the fact that I am going to school for the environment that I work in order to be able to get a promotion?". I mean it is a school that advertises that its main goal is to advance your knowledge for on the job training. All they care about is money. Its unfortunate. NEVER TRUST A FOR-PROFIT SCHOOL!! They dont care about you as a student, more about the money that you can potentially give them.

Search over 221,000 programs:
Thank you for your vote! Was this page helpful?
84% of 370 users found this page helpful.
Disclaimer: GradReports makes student reviews available via this site. The views expressed by users do not necessarily reflect the views of GradReports. GradReports takes no position with respect to the information or opinions expressed in the user comments/reviews and is not responsible for their content. For additional information, refer to our Review Guidelines.

Our tuition numbers reflect data collected from the National Center for Education Statistics.

This icon indicates that a school offers annual tuition for $15,000 or less. Tuition figures reflect the most recent data from the National Center for Education Statistics or data provided by an official representative of the school.