University of Phoenix Reviews
Student & Graduate Reviews (1,038)
I attended University of Phoenix for 3 terms. During this time I encountered so many problems. I was transferring after receiving my A.S. in an evening program in SoCal. I signed up for the CJ Bachelors Degree.
I am a very tech savvy person, and work on computers about 80% of my time at work, and the online class design is very difficult to understand. It is complicated and finding things is extremely difficult. In the first class, they give you a long "how to" section on using the website. This would not be necessary if they just made it simpler.
Additionally, YES, it is regionally accredited. BUT, not all of their courses are transferrable. I took a biology course, biology isn't something that is that out of the ordinary, right? Well, when I transfered to La Verne (where I am now), they wouldn't accept it. They also told me during admitting that UOP has many courses that do not transfer to regular universities. UOP should keep this in mind in case you are looking at getting a masters degree outside of UOP.
Also, I found how much your advisors call you is annoying. My advisor would seriously call me once a week or so just to see how I was doing in the class. Honestly, if UOP is having their advisors follow up so much with their students and check in with them, they probably are not confident that people are doing well or enjoy the program. Maybe having constant contact with someone is ok for some people, but for me, I am busy to begin with. I don't really want to sit on the phone and talk about how I feel about school and how it is going, I just want to be left alone to my classes and work. When I tried to leave, they tried a ton of things to try to get me to stay in the program, or to try another program. It sincerely felt like they just wanted money.
However, one of the MAIN reasons I left the school was the learning teams. UOP requires that in every class, you're part of a "learning team". Learning teams consist of 3-5 or so people, and you must do projects together, even writing papers, etc. This was the most frustrating part for me, because most of my school time went to my learning team, and trying to figure out who does what, how to do something, who should submit the learning log, getting together to work, etc. Group activities work in physical classrooms, not online.
Future students should also consider how UOP looks on their resume compared to other colleges. There are a ton of excellent colleges (such as Arizona State University) that have online programs or evening programs, and will be much better bang for your buck than UOP. If you are going to pay that much and put time into an education, do it right.
Poor quality of curriculum and instructors. Especially the online class instructors. School has poor value of degree for any career path. Most companies would not hire someone from UOP. Student service is not that bad since there is really no student service. Be careful with your student loans with UOP. They would change credit hours without notifying you in order to get more money from you.
I am sorry that it appears that some people may have had bad experiences, but I also find it strange, because I am graduating next month, and I have never had anything but support and awesome instruction. I think the classes were challenging and realistic.I am super proud that I have achieved a Bachelor's degree, and a little offended that people do not recommend the school because I have had such a positive experience. And they are regional accredited.
I could not believe when I saw on this site that 52% recommend this school! I am going to be completely honest about them I went there for about a year and could not deal with it anymore.
ADVISORS/INSTRUCTORS At first they make it seem like they are always there for you, wrong! They just want you to get enrolled and then you never hear from them! My advisor would stay in touch all the time in the beginning then it turned into a phone call once a week, month, then not at all!! Some of the instructors are actually wonderful, then again one of mine turned out not to be a teacher, but a counselor! I could not believe this!
FINANCIAL AID/COSTS: This school is so money hungry, I had to apply for loans on top of my financial aid with an EFC of 0 and with grants and scholarships! At one time I had money in my account then it disappeared and nothing was paid for!! They then tried to tell me I owed them almost 7,000 when my money was gone!Please if you do choose this school, handle your own money (Which you can choose to do) do not let them!
CLASSES: The materials you read and assignments you do are completely worthless. I do not even see how you learn anything.( I made straight A's through all my courses I took.) I am begging you please look into this place as much as possible before choosing it. Your admission advisor will tell you anything to get you to enroll! Online classes are very nice and convenient just look into the other ones carefully!
I got talked into going to this school. They said my credits would lead to a BS degree in 6 months. I had a lot of them but they were old. They lied, after 4 classes I realized they had their facts wrong and I was in debt for $6,5000/ No Pell (promised) only loans and I had trouble getting out of the classes.The classes averaged $1500 per class.
I started out with running into one wall or another; FAFSA not acknowledging UoP, nationally known traditional colleges not acknowledging that UoP even is a legitimate school. The facilitators are students as well some don't even have their 1st assoc. degree, when I logged onto classes this week I was greeted with the fact that the facilitator will not be posting until after March Madness is over; including Appendices for any assignments due in March.
When I had a problem with a facilitator the first block I was informed it was my fault for not doing the assignment, when I went back over the work with my Academic Advisor - I was told I did the assignment properly but, I still failed the final & there was nothing they would do, not could do, but would do.
When I started my next block I was informed I owed for a block of classes I haven't even taken & I was past due on the payments & I am facing being dropped by UoP. Grammar & staying on subject in forums is not important for most of the students or the facilitators. It took almost 5 months to get financial aid to clear & when it did it didn't even cover the class & FAFSA informed me it was actually the financial aid departs. fault.
I attended the University of Phoenix online school, Axia. I was told in the beginning of my program the total cost of the two-year associates program would be $18,000. Now that I am just a few weeks away from completing the program I have been advised that the real cost is $24,500. The online access is a blessing; I would not have achieved a degree otherwise. The teachers are mixed, some good and some leave you wondering how they graduated grade-school much less became a teacher. In the entire Associates program I was only able to select two classes from limited choices.
All others were required and selected for me. The classes were redundant and very basic. More like a review of high school than something new and challenging. I had a great enrolement counselor, aside from being lied to about the true cost, but my counselors were switched several times and I have no rapport with any of them. The communication from the school is highly lacking. I succeeded because I am self-driven and determined. If you are not, don't bother waste your time and money with this school. There are plenty of better options.
My husband and I attended the school in 2004-2007. We both sign up for the dual associate and ba program. However when I was on my last course for my associate, they tell me I was not signed up for the program, and that program no longer avail. I tell them I should be exlucded from it because I had signed documents stating the degree I was prosuing. Turns out they lost the documents. I had copies, but would not accept the documentation because I they tell me it was not efficient enough.
My husband is in the military, so he get Ta. They did not keep track of one of his documentstion stating that my husband passed class in time, so a class was not paid by the government. They did not send us any documentation stating the class was not paid. Untill my husband was deployed months later. With out notifications, that debt was sold and we had troubles in the up comming years with purchasing a home. We tried to resolve it. They wrote it off, but it still lingers in our credit, and their fiance team is no help and is still being resolve today.
I have never seen anything this messed up in an education system ever. It took me more time to find the information I needed to read than it did to do the assignment. The content was stupid and student services was useless. I took two classes and never bothered taking anymore and wasting my time. I ended paying $5000 for absolutly nothing. Go to a community college before you waste a semester at this place.
I've been reading some of these reviews and I have to say I believe some people who are posting are not doing their research or are not following directions.
UOP is a great school...especially for someone who is fed up with going to class every day after sitting at a desk all day at work and learning 1 course in 6 months in instead of three months. I'll be getting my Associates Degree in March and I couldn't be happier with UOP.
Some of the financial advisers are dips. I had one who really didn't care about me or my financial situation. So I called her manager, requested a new person, and now everything has been fine.
It's expensive but worth it if you want flexibility and a fast pace learning environment.
You get what you put into it. For me, these past two classes have been overwhelming. I've got so much to do so school has been suffering but I still managed a C+ in both classes. I know if I put more time and effort into it, I could get an A. I'm just being lazy. It seems like the major complaint is the financial situation. Just make sure to get an adviser you like and don't stop until you find that person you're comfortable with.
UOP staff is helpful and they want you to succeed.
Don't be fooled by the negative reviews.