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University of Phoenix Reviews

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Student & Graduate Reviews (1,054)

2 out of 5
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Providing customer service is not a requirement for UoP. The Academic and Financial counselors’ change with the seasons and so does their knowledge of policies. If you are in the military and deployed at a moments notice you better have a printer and scanner in your back pocket because they can’t email you forms and you cant sign anything electronically - its against policy!

The communication between the two is lacking. I've had one e-mail me and say I was removed from a class and one call me a week later and ask why I was not posting to the classThe course work is great, but the play on a team concept is over kill.

All positive feedback for the instructors! I have only had one instructor that tried to create policy as the class progressed which didn't work and I might add, may have been against policy : ) I may be tempted to remove every UoP pamphlet from every Education Service Office I enter on a military base. I wouldn't wish this aggravation on anyone. If you're thinking of going to UoP - Think again! There are so many other schools to consider.

5 out of 5
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Degree: Education
Graduation Year: 2012

I was weary of transferring to UoP online from a private college in Boston in 2008. Financially, I could not afford to continue my education at this private institution in the city, furthermore, I did not want to commute to another school as I am too far to travel comfortably while maintaining a part-time job. My review title "Hard Work Pays Off!" is what has got me to where I am today with UoP and my teaching career. While working three part-time jobs for the duration of my undergraduate education with UoP (4 years), I have been able to maintain a 3.98 GPA. If I could do this, anyone can. It was NOT easy, but because of my drive to afford an education and succeed in my major, I did what I had to do.

I believe I have received a quality education. All of my facilitators were knowledgeable in the courses they taught, as well as helpful and understanding to each students individual needs. I will stand by my word that UoP has offered me a BETTER education than the private teaching college I attended for two years prior.

The experiences I have had with UoP, coupled with the knowledge of the many facets within the field of elementary education the university has provided me, has landed me a long-term sub. position immediately following my student teaching experience. I am not yet a certified teacher, however, a principal wants to hire me for an opportunity that will ROCK my resume. I LOVED attending UoP and would recommend it to anyone. The experience of an online education here at UoP is all what each individual student makes it to be.

3 out of 5
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Graduation Year: 2

As someone who actually graduated from the University of Phoenix, I had a positive experience during my time there. I have my Master of Arts in Education.

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1 out of 5
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I was so excited about attending collage and the online classes were just what I was looking for. I have no income at this time so I am paying for school with student loans. I cant explain it but I feel that they purposely failed me so that I would be forced to pay more out of pocket. Now I have to come up with $2500.00 before I can go back. I have no way of coming up with that kind of money and they knew it.

My dream for a better future became a nightmare. I am so sad that this school was not happy with the 40,000 the student loans were paying I guess they needed more. I just want to go to school this is so unfair, they wont even work with me. I am kicked out till I come up with their money.

5 out of 5
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Graduation Year: 20011

I have attended Purdue University. I was only there a year. I never had one class taught by anyone other than a first year grad student. At UOPX, all my instructors have a Master's degree and are current professionals in their field. At Purdue I was going to fail out because only the BEST students get good grades, due to the curve.

My UOPX coursework was direct, to the point, and I didn't have to attend frat parties and guzzle beer while on mommy's dime. UOPX had easy-to-use, interactive simulations and mandatory interaction with classmates and classroom discussion. Best of all, I was able to WORK and study full-time. I wasted 17,000 bucks at Purdue and they were refusing to release my transcripts because one of my $10 beakers was missing from my chem set! lol! UOPX offered me free books for my MBA program as well, saving me thousands. Take a look yourself or talk to a UOPX Alumni!

5 out of 5
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Degree: Business
Graduation Year: 2010

I attended Axia for my Associates and graduated in 2010. My experience with UOP has been good and bad, but overall I WOULD RECOMMEND THIS SCHOOL! In my opinion it doesn't matter where you attend, you will never be completely happy.. there will always be pros and cons.

I am currently taking classes for my Bachelors with UOP, and do not have regrets. Are they expensive? Yes. Is it worth it? YES! My counselors are all very helpful. I have had a delinquent account that I couldn't pay off due to some unexpected circumstances, and they worked with me. I was able to continue my classes when the balance was paid, and all is good.

5 out of 5
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Degree: Business
Graduation Year: 2012

Love the Advisors, the instructors, and the FANTASTIC GPA I have that reflects the work I put into earning my degree. Thank you Phoenix for rewarding me with a HIGHER education!

5 out of 5
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I have been with UoP since 2009. I cannot believe how fastpaced the schedule is and sometimes I feel like quitting, but I push forward. I have read a lot of the reviews and to me it sounds like some people cannot handle the extremely heavy workload. Every advisor I have had has warned me about the work load. I have never had trouble taking time off or contacting my advisor. Granted the phone is not always the best form of contact so I email them until I get the response I need.

This school is not for those people who cannot focus and complete the assignments. It is not for someone who does not communicate well with others. Yeah learning teams can be frustrating and sometimes one person does all the work, but this is where a person's leadership skill need to be practiced. Do not attend this school if you are not going to do the best you can or if you are going to whine that it is too hard. I have a family and work full-time and I will have my Bachelor on 1/14/14. I would have never attended college if it was not for UoP. I am Sandra and I am a Phoenix!

1 out of 5
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I recently signed on for an online history class at University of Phoenix. I was so impressed as I was looking for a school at how fast they called and emailed me back. I received the class syllabus the day the class started and decided that it was too much to try do complete while I was still teaching 6th grade. I decided I needed to wait till summer and contacted them via email and phone.

I left 2 voice mails and 2 emails. One for each of my advisors. They had about 6 hours before the day ended to return my call about a request to drop the class. It was amazing how earlier I could get an immediate response but now that they had my money I couldn't get a response at all. I participated in the class for about 24 hours because there was an immediate assignment due and I feared if I could not drop the class I would receive a poor grade at the same time. It was not until the following afternoon that I received a call that they would process the information to allow me to drop the class. I was also informed that I would not receive a full refund because I had already participated in the class.

I was informed that I would receive a class drop confirmation the next day. It wasn't until 3 business days later that I contacted them again to find out the status of dropping the class. I was then informed that I would not receive a full refund because I had posted in the class. Mind you, I would not have posted had someone bother to do their job and call me back. It amazes me how not doing your job earns you money!!! I would never leave my job without returning a phone call to someone.

I lost $300 because they would not call me back!!!!! I wish me not doing my job earned me money!!! Don't attend school here!!!! They seem great at first but once they have your money there is no going back and they will cheat you!!!

5 out of 5
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Degree: Nursing
Graduation Year: 2011

I enrolled online at UoP's BSN program and finished 1/2011. Great format, works well, staff was very supportive. Other posts here claim instuctors were lacking their associate degree? This is not legal in an accredited university. During my BSN, all the professors had at least a master's degree, and now in my master's classes, all my professors have a PhD. Advisors do call more at the start of your program, but you should be swift enough to pick up how things work and not need your hand held. This is college level work.

What students do not understand is online courses are not any easier or less costly than brick and mortor ones, which leads to juvenile outbursts such as the majority of the posts here.

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