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University of Phoenix Reviews

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Student & Graduate Reviews (1,133)

1 out of 5
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Degree: Management
Graduation Year: 2012

Ok so here it is. Yes I appreciated the ability to make taking classes flexible. Yes I did work my butt off and am 12 credits from graduation. But here is the thing. I explained to what they call my financial advisor in March that I only received x amount of dollars in tuition reimbursement from my job and at the same time explained to her that I was close to my financial aid limit and that I could not afford to pay for the shortfall out of pocket. I am recently single and went from two incomes to one and I am sorry making my house payment and keeping my lights on are my priorities. Well she assured me at that time she would let me know if There would be a shortfall and we could set up payment arrangements. Lie number one.

Well In May I received a financial aid letter saying I would be receiving x amount of financial aid. I thought little of it assuming as promised I would receive a call or an email if there was to be a shortfall. WRONG. Exactly one month from the award letter I received a cancellation letter stating that my aid was cancelled. Again I contact my financial aid advisor the same day and question this. I tried calling at first as I did every other time and surprise once again she was not there. So instead I sent her an email. I explained my situation again reiterating that if my aid was cancelled I had no more funds available to pay for what my aid did not cover and that I wouldnt be elligible for aid through work again until january 2013. Several days later it was lie number two. She was contacting the tech department to verify but she was sure it was just a mistake. I again stated that if my aid was thru I couldnt continue. So here we are in August. I receive a letter saying now I am only eligible for $5000 less than the original letter. Only now I have taken $4000 worth of classes that I explicitely said I could not afford. Again i call and email said financial advisor and surprise she isnt there. After three days of waiting for a response I finally get a call. Credits wont transfer to a traditional school and I am left 12 credits shy of my bachelors degree with mass amounts of debt. Thanks to the pushy recruiter who fed me fluff and this damn rip off

4 out of 5
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Degree: Healthcare Administration
Graduation Year: 2007

I have read a lot of these posts, and I would agree with some of the negativity and some of the positive. I truly believe what you put in to it is what you get out of it.

I personally didn't have any problems with financial aid or my curriculum. College is an expensive endeavor if you don't want to pay for it then don't go> This degree has done wonders for my career and it has helped me go places that i wouldn't of been able to. So i am thankful for it.

4 out of 5
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Graduation Year: 2005

I loved U of P. I thought it very challenging. I also felt the students in my class had great abilities and fantastic professional experience. I learned quite a bit from them. It was adult learning with extreme deadlines and in-depth career related education opportunities.

You could actually spot what you learned in the work place. Yes...I am thinking they could lower their tuition costs. I am back at U of P in the PhD program and still enjoy the experience.

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5 out of 5
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Degree: Criminal Justice
Graduation Year: 2012

I am enrolled in the associates program for criminal justice. I have been in school since feb 2011 and I am graduating in december of 2012. This is hard work. I have had great experiences with my advisors and instructors. I have had no problems with financial aid either.

I have had an awesome experience and would recommend this school to anybody. You have to work hard at any school and this is one of them, it is expensive but worth it. Before I signed up for this school I made sure that my credits would transfer. I love Uof P.

1 out of 5
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Degree: Healthcare Administration

I received an associates degree in Healthcare Administration/medical records well to my surprise I can not even get a job as an office receptionist let alone in medical records. This school does nothing but have you type papers and there is no real guidance.Do not believe they will set you up with a mentor, because it will never happen as long as you don't ask to many question about your financial aid you are fine.

The continuous discussion questions begins to wear on you, you can only reword a question so many time to answer these questions. When you decide to leave do not long on to the class because you will be charged which is not disclosed to you at all. Most universities will give you a refund if withdrawn within the week, which I did obviously I did not know their rule so I was charge four hundred something odd dollars for the week which was told to me with an attitude and the adviser had major attitude because I had withdrew.

It's a money pit you will end up with a lot of debt and a degree which in my case in my state will not have any merit on helping you get a job. By the way in order to get your transcript to transfer to another college online which is not for profit I have to pay the money first. Avoid this for profit college. Their interest is on the money not the student.

5 out of 5
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Degree: MBA
Graduation Year: 2011

I'm a recent graduate University Of Phoenix and I have to say reading the reviews for the Health care program is very exciting! I received both my Bachelor's and Master's degree's at this school in business and was thinking about doing my RN here as well.What can I say I like school! The teachers here at the Phoenix, Arizona campus they were fantastic, and are very knowledgeable and very excited about their field. This school really tailors to working adults and their families.

Everything that you need is right there on-line. You don't have to carry around big books like some schools make you do. This school also puts you in real life team situations and by the end of your first class your team is like your family and you can help each other with anything. My Guidance and financial aid councilors where there for me every step of the way and even showed up for both of my graduations. I have to say that I really found a school that really cares about you as a person and what it takes to be very successful in your field. Thank you University Of Phoenix for being the best school ever!

4 out of 5
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Degree: Information Technology
Graduation Year: 2005

I enrolled at the UofP after going to a junior college for a couple of years. I had amassed enough credit hours for an associates degree this way. Nearly all of my credit hours transferred over, which was cool. I found the writing assignments challenging at Phoenix, and the instructors were supportive. I didn't feel I learned as much as I did at the traditional 'bricks and mortar' school though.

The instructors weren't critical enough of my work. I felt like I got easy A's most of the time. At least in a traditional school the professors critique your work. At Phoenix, most of the instructors are part time, so they don't have time to do their jobs properly - either that, or they really can't be bothered. In my opinion, this school doesn't offer the challenges or the stimulation that a traditional school does. Yes, I did work for my IT degree, but I didn't learn as much as I feel I should have. For the money that I paid for my degree, I wouldn't do it again. University of Phoenix has a bad rap for a reason - it's too expensive and the education you'll receive from here is sub-par.

5 out of 5
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Degree: Information Technology
Graduation Year: 2014

I have had a great experience with University of Phoenix, so I was a bit surprised by some of the negative reviews.

UoP is not a diploma mill. You do manage to trim a few months off of the total time to complete your degree, but that is only because you don't take breaks between classes.

Yes, UoP is expensive. They offer you amazing advisers throughout your time as a student, an online library, multiple avenues of help with any problem you might have, workshops for any subject you may have trouble with, and all of the materials you would have otherwise had to purchase. The only problem with the materials is that you must be literate and capable of clicking the mouse to take advantage.

The course work can be demanding. You do have to pay attention, show some initiative, and maintain your own schedule. There is an attendance policy and required participation in class discussion. You are well warned that you must meet attendance or be dropped. If you later want to whine about your personal life interfering when you ignore these policies, understand that they aren't required to bend the rules for you. Quite frankly, if you don't have 5 minutes a day twice a week to write "I'm here" in a forum post, perhaps you are too busy to further your education.

I have 4 job offers from respected companies with starting salaries I couldn't hope to match without my degree. These offers are on the condition that I finish my degree on time with no delays.

Having a degree from any school does not mean that you will be able to work in your chosen field. An application does not only want a copy of your degree, so it isn't the only deciding factor. Communication skills, attitude, and previous experience will be considered.

In short, just because you are paying and feel like a consumer does not entitle you to a degree, only to the opportunity to pursue one. If you post in this forum with poor spelling, structure, and grammar complaining that UoP confused you, most will identify the source of that confusion as something other than the school.

3 out of 5
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Degree: Business
Graduation Year: 2012

Ok folks, yes this is college and it is not a joke you do have to do your work and engage yourself in class. However the service that is provided in the student financial aid department leaves a lot to be desired. They do not follow their own rules on how and when you money pays for classes, I am a single parent and this takes alot of my time and is very important to me, oh ya by the way I an PAYING a pretty penny for crappy service, if I treated my customer's the way they treat the students accounts and the lip service that I have been served I would be FIRED from my job.

It is just so frusterating because it seems to be about money for them, now understand this I get that this is a business which I have no problems with HOWEVER, DO WHAT YOU SAY IS COMPANY POLICY. This has been an on going problem and it just makes me want to walk away. I have enough to do and worry about in my daily life, if I cant trust my school to do what they say they are going to do THEN who can you trust??? They use the word school to make money as there is a built in trust for people when they deal with a "school" U of P has given that a new meaning for me. My son's college does not function like this so people cant say well she doesnt understand how it works..... BS!!!! They LIE and I am sick of it.

5 out of 5
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Graduation Year: 2011 AAHCA/PP - 2013 BSHCA/LTC

You get out of an education what you put into it. That being said, if you are willing to apply yourself, University of Phoenix is an amazing school. I obtained my AAHCA/PP in November of 2011, and received four offers for employment before I even graduated. In July 2013, I will graduate with my BSHCA/LTC. People amaze me with how much they complain about this school, but then go on to explain that they expected some type of special treatment.

Assignments have due dates for a reason, so you have to budget your study/class/work/family time accordingly. It is not the instructor's responsibility to adjust his or her assignment acceptance policy so you can get done what you need to. How would it be fair to your classmates that you get to turn in your assignments whenever you please, while they have to have them in at a specific time? Is your boss going to give you time off or let you only come in on weekends because you have "other things to do"? No, he or she will not, thus you construct your life around your work schedule. Same goes for school.

Grow up, and stop acting like the world owes you something. Work for it, and you will earn it. The counselors and instructors have all been amazing at this institution, and I could not ask for a better educational experience. All of my instructors have returned my e-mails within 24-hours of receiving them. Most instructors at UoP work second jobs, have families, etc. They're just as busy as we are, so students really can't ask for better than 24-hours for a response time. If you had a bad experience at this school, it's your own fault. Suck it up, quit playing the blame game, and simply admit you could not bring yourself to do the work (which IS on a college level), could not find the time needed to complete the work, or you just gave up.

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