University of Phoenix Reviews
Student & Graduate Reviews (1,037)
I completed my BSN by taking online courses at the University of Phoenix. A few years later I began my MSN/ED with UoP. I will graduate early next year. I have had none of the problems expressed by others who have written reviews in all the years of my affiliation with the University of Phoenix.
The work is intense and can be overwhelming for some, however, I have been able to maintain a high GPA because I want to put forth the effort to succeed. The instructors are fair and do not give grades that are not deserved. I feel well prepared by my chosen program and feel sorry for those who have had unpleasant experiences.
I know that I have had no problems with UoP and am very proud of the University and its very capable and caring instructors.
I have to say, I started with this University in 2007 and was very happy, then I went down on my GPA and was told I was suspended for six months, which was really my fault because I started a new job and was not able to keep on track. After the 6 months is what made me regret ever applying to a University like this.
It is the worst in customer service. They told me to reapply for federal grant and so I did. They said wait for your decision. I waited 3 months for them to say NO at the end even though I was eligible. They said do appeals and so I did 5 times, and every time they say we didnt receive it. Until finally I stayed with them on the phone to make sure they got it. Then they said wait for a decision, it took them another 3 months to reply back and this is with me contacting them every other day, and no response from my counselor.
Finally after 9 months of arguing I decided to pay for my own classes out of my own pocket and so right away they put my in my next class. After completing 5 class by Cash. I finish my last class with a B- and they tell me I needed a B to pass onto my last class. I said no one informed of this. They said this was your last class of probation and you needed a B. Now I cant complete my last class and have to wait another 6 months. This is seriously the worst university I have ever seen!!!!
I would discourage anyone from going to this school. I was enrolled in the nursing masters program and found the only thing this school is interested in is money! they are very unethical and the courses are not accredited. Do NOT waste your money on this school. You will find yourself in debt with no job offers to pay off the outrageous tuition.
In the beginning, I loved UoP! I thought they were the best, friendliest university with great customer service. That has changed. I have had quite a few issues with UoP in the recent past.
First of all, the customer service is now extremely awful. It's like pulling teeth to get my "advisors" to call or email me after I have contacted them.
Thirdly, I applied for the Pell Grant and was told that I did not qualify and I knew I did. I argued for months with them and they refused to help me. I contacted the Better Business Bureau and what do you know? I was approved. It was all because someone was being lazy and not doing their job. Then, the money was deposited into my school account and I wanted it refunded to me; they refused. Then, they decided I had enough credit on my account and I had to fax a request to have the money transferred. I was told from the time the fax was received, it would take 3-5 business days for the money to be direct deposited into my account. That has yet to happen. It has been 2 weeks now and I have been emailing and calling my advisors and their supervisors and I have yet to get a response.
Fourth, I am in the last year of school and my advisor tells me I need to complete a Gen Ed course. I argued that the course mentioned was waived by transfer credits. My advisor advised me that the person who processed that information in 2004 made a mistake. Now, I have to suffer the consequences?
Fifth, the curriculum in my last course was ridiculous and did not apply to the subject of the course. Like I mentioned before, I am a 3.72 GPA student and I barely passed my last course because of the mathematics that were added to a course that should not have contained math.
Once upon a time this was a great school. Times have changed and so has my faith in this school. Not to mention how expensive it is! I am only 9 months out, otherwise I would seek schooling elsewhere.
Good luck in your search and remember to take all complaints and comments with a grain of salt. You may have a better or worse experience than me. Hopefully, you have a better one! :)
I am currently enrolled in Axia College's University of Phoenix. I have just completed my first block of classes and I got an A- in one and a B+ in the other. I enjoy the online format very much because it is extremely flexible with my work schedule. All I have to do is have a few hours every weekday to complete the discussion requirements and a few more hours on the weekend to really study and dig into the material.
Warning: The discussions are one sided. Your discussion questions are not graded and all you have to do is meet a word count. The instructors do not have to provide responses to any of your regular discussion questions or your participation posts. HOWEVER each week there is a new thread for student questions to the instructors. If you utilize this thread the instructors WILL answer your questions the next time they log on, which could be within a few hours or the next day (unless it's a weekend.)
Assignments are generally at your own pace (so far for me) and they are due by 11:59 P.M. Mountain Standard Time. You are given a course syllabus and a calendar for every course, your instructors name and two or three ways to contact them. One method of contacting your instructor is by phone. That's right, you can call your instructor and talk voice to voice if not face to face. I have heard that at brick and mortar colleges if you want one on one discussion with your instructor you have to line up at the door at the end of class, and then it's not guaranteed. At UoPX it is almost guaranteed that you will speak to your instructor.
I haven't done any learning team activities yet, but I'm looking forward to it because I'm more than confident that I can handle the extra workload if someone decides to slack off.
My academic adviser and my enrollment adviser both call me once every week to ask me how I'm doing, and I have been enrolled for 10 weeks now. I also have their phone numbers and e-mail addresses.
Warning: The financial adviser doesn't do much. In my case, he asked me about all my loan information and my grant information. He gave me resources so I could call the lending agency (now that loans are through the FED) and talk to them about paying the loans off early. He even gave me links to campus resources that I could visit to find out more information about additional grants and scholarships. That was about it though. I have never been to a brick and mortar college so I have no idea how their financial advisers handle things. I was hoping for and expecting a little more enthusiasm for helping me find funding, but I wouldn't have gone through with enrollment at all if I didn't think I could handle it myself.
The last comment I'd like to make is that UoPX is definitely not a place to go if you have no personal motivation, and it's a great resource for people who don't have the resources needed to attend a brick and mortar school. I will post on this site again in a couple of months to give an update on my progress.
Thanks for reading!
I happen to hire MBA's in my line of business. I must admit that every applicant who has obtained a "degree" from the University of Phoenix seeming cannot spell, nor construct a proper sentence. You can forget about having an intelligent conversation with these "graduates" as I haven't spoken to one that I'd even consider hiring; it's just a huge waste of time.
Having gone to a private business school myself, I cannot fathom what one must think when "applying" to this school which appears to accept anyone, regardless of a GMAT score. In fact, some of the applicantions submitted to my company with a UOP "degree" did not even know what a GMAT was. Incredible. Curious to figure out how this "school" obtains so many students, I did some research into this curriculum and conducted my own qualitative analysis... the result? The average IQ of applicants came in at 110. The average undergrad score was 2.6. Many of their "professors" didn't even hold a masters degree.
There was someone who posted a thread on this page citing some extremely reputable schools that offer online degrees. All should know that many reputable schools, including Ivy Leagues offer online degrees. But their curriculum HAS to pass muster with administration. They didn't start online, and you cannot conduct ALL of your studies online. Many of these schools require students to attend a classroom environment IN ADDITION to the online course...they're called blended courses, and it's not strictly an online dog and pony show to entice students to spend their money for convenience, rather than to obtain a proper educational experience.
One example why one should NEVER take the UOP online course, or any course that is strictly online, is that you CANNOT obtain the classroom experience strictly online. You do not have the opportunity to present any of your research, papers, dissertations or presentations in front of people. And guess what? If you're on target for an MBA, this is going to be part of any corporate job... giving presentations to board members, colleagues, or subhordinants.
All in all, don't waste your time or money because there are many employers that feel as I do- this school cannot offer the proper education in comparison to a tried and true university.
Worst experience ever!!! The "professor" was about as incompetent as they come, you'll spend all your time posting "responses" to your classmates instead of doing actual work, and I have to say, I didn't learn a freaking thing!! Save the $1,000 per class and go to a real school - cuz this one ain't!!!
If you're a busy person you'll find that the workload is pretty tough. I've found that Ace-Axia at ace-axia.com has great, inexpensive tutorials and modal papers for all the popular Axia courses. Immediate downloads that help you get your assignments, checkpoints, and discussion questions finished fast!
I have been with the University of Phoenix since October of 2009. I am working to get my associate's degree in their health caare administration program with special emphasis on medical records.
So far, I have not had any problems with no one on the faculty. I find my advisors to be quite professional and good with answering my questions. I don't know maybe they're just new to their job... but I find them to be a big help. I find that the best way to contact my advisors are by email.
The financial aid process for me was rather easy, only because I my financial aid was already completed and only minor changes were made to the application, like the school code, name, address. My enrollment and financial aid advisor walked me through the online financial (FAFSA) and enrollment process over the phone. I began school almost immediately, and about six months in my academic advisor, Celena called and we set up my schedule. So far, all my classes have been paid for and completed on time.
I am scheduled to graduate with my associate's degree in health care administration with special emphasis on medical records in May of 2010! I am looking forward to the graduation ceremony... but to be completely honest, I heard many things about the Bachelor's degree not being of equal value to degrees from traditional institutions, but I have not heard any complaints on the health care side -as far as the degrees not being of value.
To be honest I completed six credits at a traditional school (community college) and the credits were transferred, but only as elective studies. I ended up taking medical terminology again, but the content of material was the same. So, I didn't really understand why I had to take the course again. But other than that, thinkgs have gone smoothly and I am anxiously awaiting graduation.
I would recommend this university for online or classroom learning. The only negative experience I had was with one professor who was bias towards me. I never found out the truth. I was upset but it was a learning experience. Instructors should look out for the best interest of the student and be helpful, not harmful. The group assignments are challenging, especially when one connected believe they are always right and the best.