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University of Phoenix Reviews

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1194 Reviews
62%
Recommend This School
63%
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5 stars
(277)
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3 stars
(74)
2 stars
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Student & Graduate Reviews (1,194)

1 out of 5
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I attended University of Pheonix back in 2009 and it is now 2011. They changed academic advisors and finacial aid advisors every 3 months. Every time they switched there was a balanced that "that the other advisor over looked". They inform one thing to you on the phone to miss lead you (which they are your adivisor not enemy} and then do a completetly different.

The teachers some are great and so helpful then there are those that dont respond to you or help you on what you don't understand. now i am attending a on campus school and university of pheonix tole me i was all set balance was 0. 3 months later they are coming up with 1600 i owe. i ask for information they throw me around and send me to in house collections. that wont do anything for you but tell you its owed. now i have documentation that conflicts and they wont take it into consideration and now i have to get a lawyer.

1 out of 5
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Graduation Year: 2004

My degree from UOP is worthless to me. Nobody will entertain my applications for employment because they say they require a degree. What about my degree from UOP? Doesn't count. So I try to enroll in a brick and mortar school for a masters, figured that would help. Nope, not eligible for graduate studies. I said ok, let me just transfer most of my classes and I'll go for another under grad degree. I have been laughed out of every registar's office I've visited. Total waste of money.

2 out of 5
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I absolutely hated this school. I was treated so poorly; the financial advisor is a joke if your military, they don't know ANY answers and constantly lose paperwork. Nobody even told me when they signed me up for classes and I was constantly being switched around to different advisors.

As for the curriculum, it is biased and not an accurate depiction especially history. Sociology leave out important groups. Anything to do with numbers forget about it. I never used the textbooks and researched all my information online at other site. Some of the instructors are biased also, and can quickly form an opinion about you which might affect your grade.

I agree that the degree you get here is a joke out in the real world. I've heard many horror stories, and also be careful as many of your credits might not transfer to other schools, yet you'll still have to pay off all that debt and money spent for nothing.

The (un) support staff is horrible, the curriculum in insufficient, the degree laughable, and most of the other students unknowledgeable (especially when it comes to spelling.) If you feel like banging your head against a wall every day, all day, and then waking up the next day to do it all over again, then this "school" is the perfect school for you

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5 out of 5
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Graduation Year: 2013

The UOP is the greatest school ever. I have attended a local community college to see if a traditional classroom was the thing for me or not. Well it turns out traditional classrooms are not for me. To me it seemed like the traditional classroom was more like being back in high school. You had the ones that cared about their education, ones that were their because mommy and daddy would cut them off their money chains if they dropped out, and the ones that won’t let anyone else in class say a word without feeling silly for the statement that you made. However with the UOP Axia classes I can talk personally to my instructor via my individual forum, email, or main forum.

The students in my classes are always willing to help with a question and really care. In fact everyone that I have come in contact with really care. I recently missed a whole week of class to in order to take of my daughter that was very sick- my instructor contacted me to see if I was okay and to wish my daughter good health. That’s what I call caring! Another thing no matter what questions I may have there is always someone there at the UOP that will help me. Plus the UOP has a great tech support team. I was having problems with my computer running slow and called tech support, they was able to walk me threw the steps that I needed to take to speed my computer back up witch saved me lots of money and down time.

As for the tuition I think it’s a great price compared to the tuition among the schools that are near to me. Within the tuition I get a great education, a great library, free workshops, additional resources to help me with assignments, great instructors – financial-academic advisors, and tech support. More importantly I am able to stay at home and take care of my daughter while getting an education. I would pay a lot more in child care and gas than I do for my tuition if I went to a traditional classroom. UOP THANK YOU SO MUCH!!!!!!!!!!!!!!!!

5 out of 5
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Graduation Year: November 2011

My personal experience with UOP has been positive. One thing I do agree the "Team" is difficult since there is so much reading and writing we must do. When it comes to the instrutors I believe because it's online they should be more helpful. My husband is also taken online classes with Monroe college and he has never heard from them at all. I had instructors call me and follow up to make sure I was o.k., than I had does that never cared. Basically, there are instrutors who cares and does who don't.

One question I ask everyone? Don't we find that in every institution? This is our degree don't allow Dream killers to kill your dreams, this is our education. The University of Phoenix, provided me the opportunity to obtain a degree. It was not easy and it is still getting even harder for me since I do work and trying to complete my Bachelor's. University of Phoenix is the way to go.

3 out of 5
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First of all, their degrees mean diddly squat. Second of all, they charge TWICE as much annually for tuition versus a traditional university. Their curriculum is a total joke. They WILL screw you out of money, in some fashion or another. I took a leave of absence because of family matters. When I returned, I found out that I had apparently dropped out of school due to lack of attendence, even though my financial counselor and my academics advisor knew I was taking leave of absence and I had filled out all of their required forms. Because their error, I was told I had to pay $2300 for the classes.

After threatening to leave their "college" and not pay them a dime, they suddenly changed their tune. I was told I could start classes again and not have to pay anything. After I started classes, another "surprise" $2300 appeared. This charge was apparently different, as the last fee was for the classes I had DROPPED and TAKEN A LEAVE OF ABSENCE. This charge is fot the new classes I had to retake. Again, more threats to leave the university, they were suddenly content to take all I had, $170.

Supposedly that's my last out of pocket cost, but as soon as this academic year ends, I'm going to a traditional university (one that requires SATs or ACTs) and save myself $4000 a year, (that's a real figure) all the while obtaining A REAL, QUALITY education. This is not a real university, it's a scam for high-school dropouts or people who didn't take SATs. Think about their graduation rate. 15%. Let me type this slowly and say it again so everyone fully understands it. Fifteen percent of the students of University of Phoenix actually graduate. Wonder what their success rate is among its few graduates?

3 out of 5
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Graduation Year: Nov. 2011

I graduated from UOP on Nov. 13, 2011 with my Associates in Criminal Justice with a GPA of 3.8. I cannot stress enough how important it is to understand that UOP is a self-taught degree mill. Respectfully, anyone can get a degree through UOP as long as they do their work and pass with a 60.

The instructors are from far and wide (I had the pleasure of having an instructor living abroad in Japan). There are many individuals who have wonderful experiences with instructors and advisors; however, be aware of the financial aid department. Each award from financial aid is sent via mail to you from the Department of Education. The award letter gives you approximate dates and exact amounts of your disbursement. Example: UOP took my final disbursement in August, disbursed a partial payment in October, held the majority in their bank, then released the excess funds in December (after I graduated). The reason they did this (so I was told) was to hold the excess funds to see if I passed all my classes, if I didn't the the funds could help cover the cost of retaking the course. However, there was not enough excess funds to even retake the class if I failed. UOP makes interest off your disbursement by letting it sit in their bank, its a practical buisness move.

UOP has if fair share of qualities: like doing your homework in your own home. I took classes while I raised my children, and to really just give me something else to do. However, keep researching other online schools. UOP is EXPENSIVE, compared other schools at www.collegeboard.com.

5 out of 5
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This school, as it may be a tad more expensive is really a fantastic school. Every instructor I have had as been very knowledgeable and very helpful. The student services have been great as well. The response time from my academic, financial, and education specialist have all been in a timely manner meaning I have received a call back, or an e-mail with the appropriate information. The curriculum is up to par, and challenging at times but that is what learning is about. There is a lot of reading since it is all online but it is a great environment!

5 out of 5
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Graduation Year: 2012

It is so sad to see so many individuals give bad reviews on UoP! I am happy to say that I love this school. My Advisors ( Academic, and Financial) have always been there right by my side. The instructors are good in providing the course work, tutorials, and text needed. There are also labs to have a better understand in each course. I recieved a zero once for not turning my paper in the correct format, but I made the mistake. I started with a 3.84 G.P.A, and it is now at 3.40. My grades for each class has been all A's And B's. You will get what you out into it. There is a lot of reading to do, and classes are harder than traditional schools.

But I am happy with my school, you have to be strong to survive guys! Think about it before you do it. But if you do it, be prepared

3 out of 5
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Graduation Year: 2010

University of Phoenix is accredited and challenging as any other University. But if you attend, please pay close attention to your money. I have experienced on two occasions now, they took funds from my loans and grants and did not pay my refund as schools are supposed to.

Then when you go to ask questions some of their advisors (two out of 4 in my experience) are rude and do not want to give you information. If you get information, it is always a different answer from what it had been before. In the end, you do not receive your money and they get away with it. This has happend twice in the year and a half that I have been there.

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