University of Phoenix Reviews
Student & Graduate Reviews (1,042)
At first I was enjoying the online classes and it seemed as if I was going to get the support that was needed. I didn't.
The school changed my financial aid and academic advisors without my knowledge several times. With each change I was given new information that did not relate to what was told before. Because the school financial aid department messed on on my fin aid I now owe the school and there is a hold on my transcript.
I started classes with fin aid in tact but somewhere along the way they sent my fin aid back for no reason then enrolled me into more classes and sent me a bill for it.
I am in my final class with Axia College of University of Phoenix. I hope that everyone who reads the horror stories online take them with a grain of salt and realize that most people only complain when they are angry or upset because something did not go their way.
My academic, financial aid and enrollment counselors have all been exceptional in performing their duties. I have already been accepted into Arizona State University to continue my education and there have been no issues with the transfer of my degree credits into ASU.
If you think you can skate by in Axia/UoP you are sadly mistaken. The workload is enough sometimes to drive a person crazy. Mix in a demanding full time career and a family of four and there is no real personal time for oneself.
I should have gone to school when I was young and didn't have all of this "life" to deal with in addition to school. But now it’s been 20 months and I'm done until fall at ASU. It has been worth it.
Ok,I am feeling as though it is time for my review. I have seen all the negetive and positive reviews of Phoenix and all I can say is that I had a great expereince. My advisor never changed and she was extremely helpful. I always had an answer to a call or email within 24-48hrs and the questions were always answered well.
Some people have made mention of the lack of tests in certain programs. I had a few tests in my program (even a final exam at the end of the program) but tests only prove you can spit back knowledge. I was challenged each week to take the knowledge I gained through the reading and apply it to real life situations.
The coursework was tough! There was never a week that I did not have a lot of reading and participating to do. Sometimes group assignments were difficult and I had to work at keeping the group on task at some points but we all go through that.
My overall experience was very positive. I had great professor interactiions as well as classmate interaction. There were times that I got frustrated but we all experience that from time to time. To all the negetive reviews out there we all had different experiences but UOP worked well for me as a busy adult looking to work hard and get ahead in life.
I am a current student of UofP and have been attending Axia (online courses) since August 2008. In August 2010 I will be receiving my associates in Health care Information Systems and am scheduled to start working on my Bachelors shortly after that. I have 3 kids and my husband works about 15 hours a day 6 days a week so this is why I chose this school. (getting a babysitter is not an option for personal and financial reasons) It has not been easy.
I don't want people to get the wrong impression when they hear online classes. I have attended a brick and mortar school and to be honest, the classes at U of P have been more challenging because basically I am teaching myself. Not only that, I have no one telling me when to turn in my assignments, what I should study for, etc. It does take a lot of self motivation and drive to complete these classes.
I will break my experience down in to pros and cons...
Pros- ~I have 3 kids, I wait until they go to bed to do my school work and have until midnight to turn everything in. ~These classes have taught me to be more independent, and not rely so much on someone to pull me through. ~I am terrible at Algebra to be honest, and I did fail my first Algebra class here at this school. They originally told me that I could not continue until I paid money, however, I told them that wasn't possible and they did waive the fee for me and let me re-take the class without paying any extra money b/c my GPA has been pretty good throughout my time here. ~My counselor recommended all kinds of things that I could do to help me in my algebra class and she calls every few weeks to check on my progress.
Cons ~The cost to attend is quite expensive ~For a long while, I tried to contact my former financial aid adviser and she would rarely contact me back. She claims to have called my home phone, but I had told her that I no longer had that phone and best way to reach me would be by email. I had to complain about her a few times and shortly after, I had a new financial aid adviser. This is a con because I had NO idea that my advisers had changed. Not only did she change, but my counselor has changed 3 times since I started school here. Yes, they have all been nice... but I had no idea why they kept changing. Still have no idea. It makes me wonder if the staff just comes and goes there if they don't get the right amount of students to enroll, continue their education here, etc.
I also had pros and cons about the local university that I use to attend as well. This is going to be with any school.
Overall I have had a good experience at this school. Before I enrolled I also contacted several places around my town asking if they recognized a degree from U of P and they told me that they did. They did say that they would choose someone with a brick and mortar degree over my online degree, but since I am going to be working in the health care field, these kinds of jobs are always in demand.
I would have to say that YOU and only YOU can make the decision to attend this school. Every one is going to have something negative or positive to say, but you should do your own research and make sure that this is the best option for you before enrolling.
I am a working adult with a 50 hour work week and other commitments. I must say that I have had a decent expierience with UOP so far. It may not be worth the money to some people but for me it is.
This year I have definetely seen other students who speak as if they should be enrolled into an ESL program not a college english class. However, I am not so concerned with that; I am just here to learn (which I have been doing,) and to get my degree.
If you are young and do not have a job than maybe you should reconsider uop, but for the rest of us who are seeking an educational solution for ourselves while we work full time, UOP is a fantastic option.
At first I also felt that I was being ignored by instructors and by other staff. In reality I was just expecting immediate contact. UOP has a policy that allowes them up to 24 hours to respond to your email or phone call; and they always make it by the deadline. You have the abillity to work ahead in your assignments, if you do so and than have questions you will be able to get the answers from your instructor before the assignment is due.
If anyone has questions about the school feel free to ask me, overall I think it is a great school and I recommend it highly. I want to help offset some of this negativity that remains in this forum, e-mail me anytime.
I graduated UOP in 2006 with MBA/Global Management. As soon as I graduated I was making close to 6 figures and a year later made 6 figs. Although that was a contract position, I have always made above 70k since 2006. Before 2006, i was stuck in the 50k range. Say what you will, do what you want but the numbers do not lie. You can dispute all you want but the numbers do not lie. My only regret, I did not get my MBA sooner. That is the bottom line.
First let me start by saying that while UOP may not be anyone's top choice for colleges, it is certainly a school that holds its own.For working adults with families like me, this was the best option. The coursework is challenging for those that strive to maintain a 4.0. Yes, the tuition is high but I have friends who attended institutions 20 years ago and are still paying back their loans, and some of them are currently out of work. I have attended on ground classes, which I prefer, and I have had some great instructors and some not so great instructors. The great ones have far outweighed the bad ones. Some of the instructors I have had are well established individuals who have been extremely successful in their careers. In my experience I have come across many who put down one school over another. An education is what you make of it and what you put into it. This school has been the subject of a lot of bad press but I am still proud to be receiving my degree this year and no one is going to take that away from me. I have certainly worked hard as well as my fellow classmates to earn this and I look forward to hanging my degree up in my home.
The classes themselves were okay and the instructors are good. But like students this is a second properity for them. The finanical aid deptment is awful! I drop after I finished my last class, I sent a offical drop too FA and they were still sending me notices two months later to fill out my loan information for next class. dud? I e-mail them at least ten times called was told lines were too busy and the school itself refused to fill out forms needed for my current school.
Futhermore trying to get my transcript is not going to easy either. I have my hands full for the last three months tring to transfer my info over to my new college. I still have not had no respond on the credit in my account there. So I doubt I will get that back..
Beware of this place the classes and fees are total 1070.00 each there are two class for every nine weeks of schools.... I would not recommend to go there...
I decided to attend University of Phoenix because I work full time, have a heavy commute (3 hours a day), and a toddler at home. I knew there was no ability for me to attend school whether day or night classes as my down time doesn't start until about 10pm.
I am five classes short of receiving an associates degree. Initally I had signed on the Elementary Education program. Unfortunately, I didn't ask too many questions as I was just in a rush to get started. I received a call a few weeks ago from a "transition" counselor who is there to help aid me from the associates degree to the bachelors.
In discussing the program she informed me there is a 12 week long internship required before graduation. I guess most everyone knows it is required to "student teach" before you can graduate, however I had no idea the internship was this long. As I mentioned before I am a full time working mother, and cannot quit my job for three months to go back to school, otherwise I would be in a traditional college. I hit a wall and didn't know where to go from there.
The counselor quickly tried to talk me into another degree, and I had almost signed on, until I realize that the price per class runs about 1700!! So, from the point of earning my associates and graduating I would have accumulated 34k in debt, not to mention what I already owe thus far (about 13k).
I had raved about this school prior to really looking into the costs- so much so that I got my husband enrolled for IT. Thank god he's only two classes in. We're working on pulling him out as quickly as possible. Who can afford 50k in student loans? The payment on that is about 600 a month, unless you extend it paying interest only for years and then you could actually accure an additional 50k in interest, totaling 100k in loans! You could be a doctor!
I'm left now with 13k I owe and no degree, and not sure what college would even accept my credits from this school. It's all quite disappointing as all I had wanted to do was be a good role model for my daughter. I'm putting school on hold for a while until I can get this all sorted out. I can't make the same mistakes again.
I'm currently enrolled at UofP and there's not much else I can add that hasn't already been commented on but I'll add my take on it anyway.
I'll start with my biggest gripe. My biggest complaint has to do with how UoP accepts their students. Unfortunately, it has very little to do with their aptitude and nearly everything to do with their credit score. This fundamental difference compared to the brick and mortar schools contributes to the negative image towards UoP. I guess the idea is that, if they're willing to accept anybody then they're willing to give anyone their degree provided they've sat through the courses and 'gotten by'. I'm not going to candy coat it and say that all my classmates have put in the effort and deserve the passing grades they've gotten so far, because there are a few that are just skating. But a lot of my classmates are able to accomplish the tasks of the curriculum and rightfully deserve to pass.
Another gripe that has already been stated is the group work. Yes, if you enroll at UofP and are one of the folks that really strives for a perfect grade then you will undoubtedly have to pick up the slack of one or more of your teammates. You can easily avoid this by actually observing the folks in your program and do yourself the service of determining which ones are worthy of being in your group. All of my instructors thus far have let us pick our own groups. Since starting the program, I've remained with 2 members from the start while having to kick a couple for not pulling their weight. The final presentation is a large portion of your overall grade and in turn is largely determined by the efforts of the entire team. It's simple, pick the most capable members of your class to be on your team. If they don't perform.....Boot 'em. Unfortunately the group method affords the slackers a perfect platform for getting by without really doing much of anything.
The aspect that grinds me the most is that the otherwise would-be failures are going to get their degree, go out into the work world and highlight their new UoP degree, and the potential employer is left shaking their head in astonishment that this person actually got a degree. This resonates to the professional community that UoP is nothing more than an institution that operates like a big box retail store. Pay me X number of dollars and we'll make sure that you get your product i.e. a little piece of paper that says "I are Smart."
Another gripe is the cost. Yes, it's terribly expensive. Although, considering my full time job and obligations to my family, I cannot afford to spend hours in a classroom multiple days a week. The time I spend in an actual classroom is ideal considering how much time I'm available to my other obligations. Needless to say that if you don't have the ability to accomplish tasks on your own then you're going to fail at UofP. Hand holding is not an option here.
Here are a few things that I do appreciate from UoP. All of my instructors thus far have at least a masters if not a Ph.D. and are currently employed in the field that corresponds to the course they are teaching. Compare that to the brick and mortar professors who got their scholastic accolades 2-3 decades ago and have almost no practical knowledge in the arena that they're teaching now.
All of my instructors have been available to answer any questions or concerns that I've had. I nearly always get a response right away. The avenues of communication are opened via the school forums, their personal email addresses and even their personal telephone numbers.
Lastly, the curriculum is pretty in depth and you're not left wanting more content to go explore, it's all there for you to dive into. I've been to other major universities and taking nothing away from them, and UoP offers a similar curriculum. So the only real difference is the format, where traditional schools test you and UoP makes you present the material.
Online schooling isn't going away, it's growing, and I implore you to do a bit of research and you'll find that most major universities are now offering distance learning and online degree programs. Technology is changing and schools are being forced to adapt.
Sorry for the wall of text....I'll give you the condensed version.
Pros - The curriculum is solid and the majority of the instructors are knowledgeable and available.
Cons - There are going to be sub-par graduates from this school who will diminish the perception of the degree earned from this school.
As for the folks that are having issues with their counselors, financial aid....whatever. That's situational. If you don't know what courses you need to take or can't handle your personal finances, then no amount of schooling can assist you. You're in more need of common sense than anything.