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University of Phoenix Reviews

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Student & Graduate Reviews (1,133)

4 out of 5

I am currently enrolled in a dual masters program at the University of Phoenix. I will be honest. I was hesitant at first due what I had "heard" about the school's reputation. However, I am someone that needs to explore all the facts before making a decision. I researched the program to a great extent before enrolling. I received my Bachelors degree at a highly-esteemed midwestern university.

However, I needed flexibility in terms of my home and work life. I have to say that I have been very impressed with the caliber of our professors and the curriculum. Most professors are also currently employed in the area in which they teach. This comes to prove quite beneficial. The professors ensure that you honestly realize what will and won't "cut it" in the real business world. Students are not coddled.

Requirements for participation can be quite demanding. It is a very challenging program. It is quite intriguing to me that anyone would question the integrity of the school's masters degree programs. This holds especially true when an individual has never participated in their masters programs. I cannot speak to the school's undergraduate or doctoral programs. However, I am very satisfied with the quality of education that I am receiving. I have been able to apply many of the principles that I am learning into my work life.

The dual masters program that I am in is very demanding. You either sink or swim. I enjoy the challenge, though. This is not an inexpensive program for me. I would not be enrolled if I did not feel that I was being really challenged to succeed. As with most things in life, the old adage holds true...don't knock it until you've tried it.

4 out of 5

I have one block of classes left before receiving my Associates in HealthCare Administration/Medical Records. On the Friday before my last block of class started, I received a call from my Academic Advisor and wanting to know how things are going, and I stated how excited I am to be starting my last block of classes on Monday.

She said that my FASA has not been received and I stated that 2 months ago I received an email from a new financial advisor regarding my FASA I responded back to the same person stating that I believed my paperwork is all completed as I would be finishing up my degree in less than 4 months. I heard nothing back from anyone.

The Academic Advisor stated that I wouldn't be able to start my last block of classes until the FASA paperwork was completed, she then asked me if I had purchased my book for one of my classes and I said I didn't know I needed to do that either. I am furious about this, they pushed my classes back, yet where was the correct person checking on making sure my FASA was completed before 3 days of starting my last block.

She then stated Monday was a holiday so the office wouldn't be open until Tuesday. I believe I am the UOP's customer and I have been treated like I mean nothing to them. If I wasn't so close to finishing with my degree I would tell this school to forget it. I am waiting to speak to the staff above the Academic Advisor and Financial Advisor on the day after the holiday to get to the bottom of this.

Other than this situation, I haven't had any bad experiences, some awesome instructors for the most part, some needing some work on better communication.

4 out of 5

My experience with Axia College of University of Phoenix has been nothing short of amazing. As with all educational institutes, you get out of it what you are willing to put in.

While there is quite a bit of participation needed to pass courses, I was THRILLED to do the work. I am enrolled in school to learn enough to earn a degree, not to simply have a degree with no knowledge back in up.

I think the problem is sometimes that people expect online courses to be easy. They take the same amount of hard work and devotion as any other institute. When they find that they are not able to put in the hard work to recieve good grades, it is then the school's fault.

The staff is extremely helpful and courteous. They actually follow up with you every week of your first semester to make sure things are going okay. When I found out I was going to have a baby the week of finals at the end of my first year, they revised my schedule so that I wouldn't risk failing classes. The advisors truly want you to succeed, end of story.

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4 out of 5

I currently work a full-time job in law enforcement, so my schedule is erratic, to say the least. I earned my Associate's Degree a few years ago at a very good and highly ranked community college (of the brick and mortar variety), and I decided that I wanted to further my education now that I have decided what field in which I want to develop my career. I knew that, due to my schedule, I would have to earn my degree online and, after much research, I chose the University of Phoenix. I must say- I have yet to be disappointed.

The mandatory substantive posts each week generate better classroom discussion than I have ever had in any physical classroom, bar none. I love that my classes are being taught by someone who works in my field of study, and I have easily learned more in these courses than I have in any of my previous traditional classes. The coursework is challenging, but once you find your groove, it is very easy to maintain the schedule with a full-time job and/or a family. I will also say that all of the courses that are required for your field of choice are relevant to that field of choice, so there are no wasted courses in attaining your degree (such as Basket-weaving 101).

For those who already have a career and are seeking to further their education, or for those who have a family and simply cannot conform to a traditional brick and mortar school, the University of Phoenix is very highly recommended from this student.

4 out of 5

I have had both good and bad experienxes at UOP. The facilitators, for the most part are great!

My main issue is with the empty promises that UOP makes. One counselor tells you one thing and as soon as you speak to another the answer changes. I am fed up with the different answers given to me.

As far as the individuals who post all of the negatve reviews about UOP...they need to learn how to wonder they have all of these negative remarks and they don't belong there. Learn how to spell and you might find it helpful to pass your classes.

These classes are meant for individuals who are currently in the workforce...I love hearing all of the various experiences. We learn from everyone's experiences.

With that said....Don't put down the school when you can't even spell!!!

4 out of 5

UOP is one of the biggest rip offs there is they are all about money and heaven help you drop out because then they say you owe them money and i know this because I was a student there i started in march of this year {2010} ans droped out August of 2010 and this is the best thing Icould of done I feel they were not teaching me what i needed to know and all they wanted was my money well they say I have a balance and that is not true because all my classes were paid up to date from grants and loans so they can cram the balance where the sun dont shine because I will not pay it to them so if any of you read the post on here plasse be fare warned thatUOP will steal your money and you will not get a education and some companys will not accept there degrees so please do the research on uop

4 out of 5

Been with Phoenix since January 2009 and withdrew July this year (2010). Phoenix is a legitimate univeristy, but the practices are NOT.


*Phoenix does NOT test in students. Anyone with a high school diploma or GED is accepted, especially if they are Title IV eligible.

*Phoenix does NOT give placement tests so there is no differenitation between students who are beginners in a subject and students who are advanced.

*Phoenix NEVER gives out FA disbursements according to the Department of Education guidelines. Students may qualify for two PELL disbursements, but Phoenix only applies one to their accounts so they will have to usee all their loan proceeds to cover classes, which increases after graduation debt. Students are NEVER given the SEOG grants even though Phoenix recieves the money (ask the Dep of Education). *If you are passing your classes and due for a second FA disbursement, suddenly the Faciliators have issues with your postings and assignments to prevent you from passing the course which in turns makes you "ineligible" for the second disbursement. I was posting 300 word discussion responses and not receiving credit while some classmates were posting maybe 50 words that had no connection to the discussion and receiving credit. When brought to the attention of Faciliator and advisor, they were NOT concerned of why this was occuring but wanted to know how did I know other students were receiving credit for their responses!? When I said, students do talk to each other outside of class. Shortly after, Phoenix posts a new policy about student sharing information. Conincidence....NOT. *They claim it takes 45-60 days to process the FAFSA when according to the Department of Education, it takes only 1-2 weeks for a school to receive the funds for the students. They raise tuition based on the number of students who are getting increased aide so they don't have to reimburse them a lot of money. Basically, they qualify you for the max amount just to find a way to keep it in their account. *they do not meet deadlines for student field observations/teaching and when you try to call them, they are never available, even after numerous voicemails and emails. Yet, if you call to complain, suddently the advisor is "available". Don't blame the advisor though, they are trained to NOT answer calls. *My friend is graduating with an assoicates in elementary education in Dec after 1 year although she never took any college prep courses, SATs, placement tests,nor attended any college classes. She graduated High School in 1996 and has no life experience in the field. Plus she has taken no major courses just general courses like math and english with phoenix but is still getting a two year degree in one year and only takes two classes every nine weeks! *I can bust my butt and get the same grade as a student who just bs answers. (Really true, my friend, who attends Phoenix, and I did this just to see if another student was telling the truth about being passed without the effort. *This same friend is receiving an Associates in Elementary Education WITHOUT taking any early childhood courses! This friend also never took the SATs nor any college level courses but started at the same level as myself! Plus, the half the students are not doing their own work. Who wants someone teaching their children who cheats through their entire college "degree"? Yes, you can cheat at a traditional school, but at least the tests are monitored to prevent or limit this plus students are taught based on their proper level and not bypassed through needed learning.


IF you are studying for an associate's degree, of course you will have little to no issues because they want your "business" again by doing a bachelor's study with them. Yet, if you are in the Bachelor's as I was, you will be in for an entire different experience. Basically Phoenix is all about MONEY, MONEY; MORE MONEY! It does not care about integrity, education, nor value.

4 out of 5

I went to UOP for my masters in education and I was half way through with the classes when I landed a full time job with my BA in the media field. The school is very expensive and I would have had to pay these student loans back and not have a masters to show for it so I decided to go through with the program.

I have been reading a lot of negative things being said about UOP, but it is for someone that has to work a full time job and or have children and can't go to a regular on campus university. You have to do the work and it is not a breeze through like many think. It is the same as any other as far as effort when attending classes.

You can cheat or be honest it is up to you just like with any school. It is not as hard as going to a campus university because you can do the classes on your own time with deadlines. It is expensive so if you can go to a regular on campus university I would suggest you do that and use this as an alternative. I have my degrees and that is all that matters I wish the naysayers would keep their mouths shut if they hadn't even gone to UOP in the first place because it makes our degrees we EARNED look less in people's eyes and that is not right!!!

4 out of 5

I am almost finished my associaciates degree in Health Administration, and I have had the most wonderful experience. I understand that while some are having difficulties it is not with the course of study but maybe a particular employee. I have been fortunate enough to have great counselors througout and I have had no problems at all with my financial aid etc.

This is just like anything else, you may have a few obstacles but what exactly are you doing to make sure you have the best experience possible. I am a single mother who works full time and because I am so dedicated I will be finishing my associates after only 1 year 9 months and starting the Bachelors program shortly after.

I was a little startled when my boyfriend told me about the article last night on Dateline but its just like everything else, they told one persons story and don't really know what her background was prior to Phoenix. I highly recomment UOP to anyone interested and I am not just saying that. I am very pleased.

4 out of 5

As a military spouse I am always moving. I had to find a flexible and accredited school to suit my needs.

Every school has pros and cons. I am in my 23rd class at UoP. Some of my facilitators were not the greatest, but the books I read, the papers I had to write and the research I completed was challenging and I learned.

Yes, you can skate through. You don't have to make posts, you can blame the bad facilitators for not catching your intended mistakes and say that the education provided is therefore lousy. But, really, in any educational institution this is the case. I remember in my brick & mortar school that I attended there were both wonderful and poor professors. In the traditional setting I went to I was not in contact with my advisor nearly as often as I am here at the UoP.

Yes, this university is expensive, but the other university I attended was $25k/year (that was 6 years ago, don't forget about inflation). There are far more resources offered at the UoP than at any university I have ever been aquainted with.

I did have an issue with my academic advisor. She almost caused me to quit, but through due diligence and perseverence I was able to contact her superior and be put in contact with a different academic and financial advisor; both of whom are incredibly wonderful and helpful.

I do not believe I will pursue my MA at UoP, due to the nature of my major, but I greatly appreciate the education and opportunities provided me by this university.

Most of the complaints I read of UoP can be made of any school; whether it be on-line or on-campus. Remember: YOU MUST BE WILLING TO DO THE FOOT WORK; both in the classroom and with any other issue -- same as at any other university.

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