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University of Phoenix Reviews

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Student & Graduate Reviews (1,037)

4 out of 5
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For those of you placing your lives on hold, sacrificing amenities and adhering to a strong ethic to succeed and do your best, this is NOT the place for you. I know that a degree would not come easy. I knew I would need to work hard and then some, to achieve solid results. I have worked hard, and these results have come. I achieved my associates in accounting, and was satisfied with the curriculum, but a wee bit less with facilitators. It is hit or miss with them. Some have genuine buy-in, and others, templates with pre-designed copy/paste cookie-cutter responses. Sadly, anyone who has experienced UoP knows what I mean.

I moved on to my bachelor’s program, and have begrudgingly acclimatized to the learning team dynamic, or more specifically, I have learned to tolerate this dynamic. Be prepared for babysitting, procrastinators, and others to ride your coattails. These learning teams seem to attract the degree-mill types, and are positively intolerable at times. Mark my words “You will spend less time learning, but more time worrying and fretting over a last minute, substandard end product.”

Some will argue this is how it is in the “real world.” No, in the “real world,” slackers are terminated or face disciplinary action. What I truly wonder is whether or not UoP is cognizant of this. Consistently, from class one to current, the learning team dynamic has been a nightmare. It is always one or two people who “care” doing the majority of the work. Don’t bother contacting your facilitator with your concerns. Likely you will get the same copied and pasted response that another concerned team member would get (true story).

A year ago, had someone asked me about UoP, I would have recommended it. Today, my legs are dangling over the fence, and I would sadly advise otherwise. The learning team dynamic in a virtual setting is an epic failure.

4 out of 5
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I am currently a student at University of Phoenix, or so I thought. I enrolled in AUGUST of 2009 and began my classes on the 21st of September. I was supposedly enrolling in BS IN EDUCATION. I was enrolled into UOP affiliate Axia into the associates program. Why would I want an associates degree??? I would get the same salary that I already receive now with an associates degree. No one has changed this or helped me. I continue with my classes because I was told that my credits were transferrable.

I have also been placed in a class that someone who wants to be a computer tech would take. Why would a prospective special education teacher need to learn the fundamentals of a computers running system, regarding the interior of the computer? I also have received an F in both of my first courses. This is crazy because I busted my butt doing all of my assignments. I was participating everyday, then the instructor changed the participation guidlines. I get great responses to every assignment every week and then at week 9 come out with F's in both courses!!!!! No response so far regarding the grades because the instructors both said that I am no longer their student!!!

4 out of 5
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I have been attending the UoP since October 2008 and I must say it has been a pleasant experience thus far. Has everything been cookies and cream? Of course not! But that is just life!!

I attended a traditional university for undergrad and for my MDiv (keep in mind I was single and still fairly young at this time), so I decided for my MBA I would attend an online university so I could better adjust my schedule to go to work 50+ hours per week, maintain my church ministry and be a wife and mother.

From reading all of the negative posts that are out there I guess I am some what surprised that individuals are having so many issues with the UoP, because I haven't had any. My academic advisor calls me at the start of each class, as well as one week before class ends. In fact, I often feel she calls me so much I tend not to answer the phone when I see its the University! When I thought I hit a slight hiccup with my financial aid I called my academic advisor, who put me in touch with my financial advisor, who helped me resolve the issue in less than a day. The only problem I have encountered with my Advisors is that they often change and I have someone new to work with, so I guess they have high turnover. But, each time I receive a new advisor they reach out to me and introduce themselves.

I will agree that some teachers are not the best teachers and I wonder why they are even considered instructors (I've had two thus far). They don't provide a lot of feedback and don't really help you when you have problems. In those instances what I have done is worked with my classmates to help me solve my issues. But, I remember having the same problems with teachers during both my undergrad and MDiv programs, so I'm not going to sit here and act like this is just a UoP problem. This is an issue you will find any where, whether an ivy league school, or an online institution.

As far as the learning teams, I guess I have been fortunate because I haven't had any real nightmares. If someone fell off the boat and didn't complete an assignment the team came together to complete it. Is this fair? NO! But you know what, I can't be concerned with other people. I'm concerned about my grade and, therefore, I'm going to do what I must to get the job done! If someone else gets an A from my hard work, then good for them. Deep down I know how hard I've worked for my grade, so I'm not thinking about them and their guilty conscious.

In reading the various posts from individuals who have some pretty serious complaints, I would suggest instead of pointing the finger it might be best to look at the "man in the mirror" and determine if you are not the cause of some of your issues with the UoP. I'm not by any means saying the UoP is perfect and that you haven't had some sort of issue by their hand, but some things might be by your own hand as well. If you were unable to get financial aid is it possible that you have bad credit and the associations that work with the UoP were not open to providing you a loan? Are you super needy and call your guidance counselor on a daily basis, and when they don't return your call right away you become frustrated and angry? For those who received bad grades on papers, even after receiving assistance from friends, have you really examined your grammar to determine if your writing skills are up to par? From reading the reviews I'm surprised by some of the grammar and question how individuals got through their undergrad programs.

Let's face it, life is not easy and sometimes we will face challenges. Everything can't always be handed to us on a silver platter. If you are the type of individual that needs a ton of hand-holding, then the UoP is not for you. If you are the type of person that is not self-directed and cannot teach yourself, then the UoP is not for you. If you are a "slacker" and are awaiting the opportunity for someone else to pull you along, then the UoP is not for you (unless you're the type that likes getting by on other people's coat tail). UoP is not a cake walk, and if you're not dedicated to your education, or organized enough to keep on track and manage your own educational experience, then the UoP is not for you. However, if you are all of these things, then I would encourage you to not listen to the naysayers and enroll in the UoP.

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4 out of 5
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I completed my MS degree in MIS at UOP in 2004. I have had success with the degree but not as much as I would have liked. I make a decent salary but I still think some people look down on the degree. I have 20+ years of experience and would like to be further ahead in my career than what I am but this may be a sign of the times or the place where I work.

I did not care about prestige because I already have experience so it was no big deal. I am now in an MBA program at UOP so that I can land a job in management.

The program has improved a lot over the years and you have to maintain a "B+" or better to remain in the program. There is a lot more writing than some of the brick and mortor schools I have attended so be prepared.

The only problem I have with the school is that it is tough to receive transfer credits for prior classes. I have also had problems with SOME individuals not returning calls. Not all but SOME.

If you are not organized and are not self motivated then an Online school like UOP may not be for you. Are there better programs? Sure, but I would not slam UOP. It is a school typically for working professionals or people who are trying to advance their careers in a convenient manner.

4 out of 5
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I began doing University of Phoenix online so that I would have enough credits to transfer to a four year college for sophomore year. I told my first advisor (of many) that I planned on transferring to a 4 year college the next year and needed to finish out my 30 credits before then. He told me that would not be a problem and many people had done that before, HOWEVER when the time came for me to transfer, my 'new' advisor informed me that the whole first block of classes i took as well as another were not transferrable credits and were just necessary for us to get used to the online environment.

Basically I wasted more than a thousand dollars out of my pocket to learn how to use the website, that could have been done with one lesson, not a block of classes, which lead me to believe they mostly just wanted my money.

Another problem I encountered were the teachers. Some of them were pretty helpful, but many others weren't. I was getting all A's in my classes at one point but somehow was almost failing another.

The teacher would not explain her directions at all and not answer emails when I tried to ask her about them. She would then dock major points off my assignment. In desperation, i had my girlfriend who just got her degree in English with an emphasis on writing help me with my final essay. We spent hours on it and followed the WEEK 12 material on the syllabus. I recieved 1 38 on the essay.

I emailed my teacher asking why I lost so many points. She told me things were wrong which followed exactly the examples which were given in her material. I then emailed her her own material and highlighted all the parts which contradicted her grading. She emailed me back and totally ignored what i sent her while telling me to look back at the WEEK 3 material. I then decided to withdraw from the class, only to find my advisors saying I couldnt do that. That's when i decided i was done with University of Phoenix.

On top of that I paid for the first class out of pocket and later received a scholarship which I sent to them. They told me they were sending a check back to me with the left over money. That was 2 months ago and i still have not received the money, nor can I get in touch with any of my advisors.

DO NOT DO UNIVERSITY OF PHOENIX ONLINE!!

4 out of 5
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I have been attending the University of Phoenix for three years now, and I am an on-campus student.

My experience at U of Phx has been mixed. I have had several great instructors, a few mediocre ones, and a few that have been poor. I am supposing that this is true of many institutions.

My motivation for writing this review is to share my thoughts with a specific reader - the serious student who will always go the extra mile on a project. If this describes you, be aware that the "Learning" Team environment may become very frustrating for you over time.

During the first couple of years I bought into the LT format, and contributed my heart out. At this point in time however, I am weary of putting in serious time on LT projects to compensate for the slackers...folks who seem to gravitate to this University! Maybe they heard that they could coast, as it is very likely that someone on their LT will be a sucker like me who will pull their butts through school.

For those who have posted earlier, trying to explain this wrong dynamic away by saying, "this is real life," I say, "hogwash." I work for a well known financial services company for their Corporate University. Ironically, in training and curriculum development. I lead several different teams; teams who accomplish very important initatives. Collaboration is my strong suite. Slackers do not survive in the corporate environment, they get laid off.

The LT environment at U of Phx is sad joke...a joke they play on their incoming students, making them think they will become better team players. Ha! What really happens is that the team lead usually ends up (on their employer's time) desperately pulling together LT papers just hours before class begins. Why? Because LT members procrastinate, do not meet deadlines agreed upon by team charters, and team leads know that it isn't worth rocking the boat for a five week relationship. Submissions are, more often than not, the bare minimum, not spell checked or sent through Write Point (a paper checker, editor).

It would be great if the the U of Phoenix would try to recognize the angst this broken dynamic causes their more serious students. I would prefer to receive grades that are reflective of my own work. Busy working adults should not have to be relegated (forced by this system) to being baby sitters.

I am currently looking for a different University...really looking hard and doing my research. Not sure I will find the right fit, but will keep trying. I have filled out enough student surveys, trying dilligently to help the University understand, but the truth is, the U of Phx does not cares at all about students who feel this same way.

I am frustrated, and I would NOT recommend the U of Phoenix to anyone - that is unless you are the slacker who now knows the real truth - and in that case, go ahead and enroll. It is to your advantage.

4 out of 5
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I am a student at the University of Phoenix, and have been studying there for approximately 7 months.

When I first enrolled all of the people that I spoke with were extremely helpful. They walked me through the process of my applications and financial aid issues, and stated that they would be with me all the way through graduation. That made me feel comfortable, knowing that I would be dealing with people who were familiar with myself and my situation.

Shortly after enrolling, my enrollment advisor disappeared. I called him to explain that I was having some issues and I never heard from him again.

I fell behind in my 3rd block of classes because my son became quite ill. When I contacted my counselor he basically stated that he couldn't help me. I then turned to my financial advisor who explained that ONCE each year you can withdraw from a block and repeat it at no cost to you. She was the only person who was able to help me so, for that I give her props.

The instructors do not really instruct at all. You read the available information, and you do the assignments, then they grade them. There is no live online chat where students meet at certain times, where the "professor" teaches and answers questions. The only communication you have with the instructors is through email and, by phone if you feel the need. I have honestly had more help from my classmates with my issues than I have from my instructors.

I have read what some of you have said. Those of you that love the school have every right to your opinion and I am sure that you have your reasons. I on the other hand, would not recommend this University.

I work hard, read all the required material, and I have a 4.0GPA, but I also see other classmates that post their assignments, and the work looks like it was done by someone in the 6th grade. The spell check hasn't been done, the ideas are completely off and not following the reading, and some of them appear to be writing directly FROM the reading, which is against school policy, yet nothing is being done.

There are those of us that study and work hard, and deserve the grades, and I feel as tho it is a slap in the face for those that do NOT do the work, to receive the same.

If they are in it for the money,and are willing to hand just anyone a sheet of paper that says "DEGREE" on it, then I feel as though I am wasting my money.

And, to boot...once I am done with this school, I have to transfer to Walden University, because they (unlike University of Phoenix) offer PhDs with clinical licensure for students pursusing degrees such as mine, a degree in psychology

4 out of 5
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I was a member of the first Master's of Psychology program with U of P. It was an intense, time consuming and difficult program that required much research and writing. I enjoyed the class and as a bonus I made some friends in other parts of the country.

What I am not happy about is the way the program was misrepresented by my Admission's Advisor. As this was a new program, it appears that the admistrators did not have all their ducks in a row and many of us were misled. My advisor told me that this was not a clinical program, therefore I would not be able to become a licensed counselor or psychologist upon receiving my degree, but he did tell me that I would be able to be a guidance counselor or an educational counselor in a school or university setting. This does not appear to be the case, especially in New York State, where I reside.

I am not a lawyer and I trusted my admission's advisor. Now that I have the degree, it is not of any use to my career as it is recognized as only a generic master's degree. The frustration comes from the fact that we, the student's in the first class who believe we were misled, could have taken another program, business, for example, which required fewer credit hours, was less time intensive and would have resulted in a much reduced bill - i.e. would not have cost $35,000+.

Upon contacting the "grievance department" at U of P, we were received unsympathetically. For- give us our naievete, we trusted an organization that promised to ensure our satisfaction. They admit that they offer no career guidance, perhaps this is something that should be considered so that others don't end up as frustrated as we are.

4 out of 5
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I HAVE BEEN GOING TO UOP FOR ABOUT A YEAR NOW. I HAVE NOT HAD ANY MAJOR PROBLEMS WITH UOP. THE FACULTY IS GREAT AS WELL AS ALL STAFF. I AM A VERY HARD WORKING STUDENT WITH A GREAT GPA!!!! FROM DAY ONE I LOVED!!! ITS WHAT YOU MAKE OUT IT!! IF YOU ATTEND EVERY CLASS AND MAKE SURE TO DO ALL YOUR HOMEWORK, AND MOST OF ALL PAY ATTENTION IN CLASS EVERYTHING WILL GO JUST FINE!!! I AM PUZZLED BY SOME OF THESE STORIES SEEM TO ME SOME PEOPLE ARE JUST BEING SLEFISH AND HAS A MISUNDERSTANDING WITH THE UOP BECAUSE OF THEIR OWN FAULTS AND ACTIONS. READ THE POLICIES AND REVIEW BEFORE YOU ATTEND A COLLEGE. THESE BAD REVIEWS SUCK!!! I LOVE UOP AND WOULDNT CHANGE MIND FOR ANYTHING!!! I MUST SAY THAT EVERYTHING CANT WANT ALL WAYS BE RIGHT BUT HEY LIFE IS WHAT YOU MAKE OUT IT!!! I AM VERY PROUD TO BE A PHOENIX!!!

4 out of 5
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I just wanted to say that many of the people that would NOT recommend this school are not just complaining or venting. I think that these people have valid reasons for posting their opinion and hopefully, it'll help someone else. I started this school in September of this year. And it has been the most horrible process ever. I think that they are more interested in snagging your money, vs. the well being and educational needs of the student. I have taken classes at a brick and mortar university and decided to transfer to the online environment because of it's flexibility. I chose UOP because of this. The enrollment advisers will suck you in and then when you need help later, they WILL NOT help you. I have had the financial advisers tell me, "We're going to get our money...," as if my issues were not valid. I made my instructors as well as my so-called "graduation team" aware of the issues that starting popping up and they really didn't seem to care. These issues were hindering me from getting passing grades and as a result, I failed my first block of classes. And they are telling me that I now have to PAY to take these first two classes over out of my pocket. I have to take another nine weeks out of my life, when they could've done more to help me? And they're really nonchalant about it. I understand that we're all adults, but this is the first time I have ever experienced a school that would not try to help a student through a hardship. Instead, they are more interested in building on that hardship. I wish I would've seen all of the bad reviews. Sometimes, I am a little leary. But LOOK at all of them. That really says something about the school. These people are just out for money. It's sad because now I have to figure out what I am going to do. I really just wanted to finish my degree, but it will not be with this school. I am quitting it after just two months. Money and time wasted.

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