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University of Phoenix Reviews

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Student & Graduate Reviews (1,194)

4 out of 5

I am 1 class away from obtaining a bachelors degree in Health Care Administration. I have been with UOP for the past year and a half. I have had no problems with my academic representative nor my financial advisor

The classes are a bit pricey. Because my husband is in the military, I get spousal discount; however, even with the discount, the price for one class is still a bit pricey ($750 plus $90 for resource fee). I have applied for Pell grant in July and was told that they will not review the applications until October 2010. I have almost 2 months left before I graduate and still not heard about my Pell grant application.

As far as the classes itself, each week the students must answer 2 discussion questions and post 2 responses to other students post per day for 4 days (A total of 8 responses per week). On top of answering DQ's and participation responses, a report must also be written. In some of my classes, we also had to write a weekly summary. Even though it's an online class, there are still a lot of work to be done and the assignments really does take up a lot of your time. Also, I have had no issues with any of my facilitators.

Aside from participating 4 days a week (which I find ridiculous), the students are put into groups (which I also find ridiculous). I have been grouped with many individuals who were not willing to do their share of the assignment or not putting all their effort into the assignment.

Last, UOP does not reward students with excellent grades...such as Deans List or Honor Cords (for graduations). A lot of the students work very hard trying to juggle a job and school. I think it'd be great to recognize those individuals who has done an excellent job in maintaining their good grades.

I wish you success in finding the right university! If you love to do research and write a lot of papers...UOP is the right college for you. I wish I would have done a little more research on UOP because I would have not chosen this university!

4 out of 5

I am two days from completing my University of Phoenix Online BS in Operations Management, and I have just accepted a promotion that will provide a dramatic increase in my annual salary as Operations Manager in a food manufacturing plant.

I am continueing on toward an MBA with a local, brick-and-mortar school, but the University of Phoenix most definitely boosted my career.

I have run into individuals that consider it a lesser degree because of the online format, but the HR Departments in industry don't hold a negative opinion of Univ. of Phoenix.

Often, the online format is the only option. The ambition and self-drive to get the degree says a lot about you, and they don't care where you got the degree from.

Go for it!

4 out of 5

WAIT......Do your homework on UOP. Been there now for 3 years. OK academically. But finacially, its worst than Hurricain Katrina. They disburse all the LOANS onto your account, but you wait on the GRANT money entitlements. Still waiting now for my PELL GRANT from them. And all they've been saying is your file is in review. Heard that since Aug 2010. How long does it take to approve a grant? The loans posted already. They took all that for tuition fees & resource fees.

UOP is just not worth the hassle. This is a degree to get me into a Graduate program where I can earn an MBA from a repitable University.

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4 out of 5

I have been attending UoP for over a year now and am very impressed with the professionalism of the school and the well developedness of it's format.

Things run very smoothly from the enrollment counselor who checks up on you every week your first four weeks to the academic and financial counselors who answer your phone calls within 24 hours to the teachers with masters degrees just like regular college to the currency of the curriculum (I am in information technology and need to stay on top of the latest programming languages) which is not a gurantee in regular college.


In summary I am very satisfied with UoP.


4 out of 5

I work in a facility with 1000's of employees of all age ranges. I attend the UoP and several co-workers also attend various online accelerated colleges. They all compare in accelerated set up as well as cost. Those who attend "accelerated" schools do spend a lot of money. Keep in mind you are paying for the acceleration.

A basic 4 year degree accelerated will be reduced to about two years. Where as in a non-accelerated facility a 4 year degree will take four years. For the person who doesn't know what a "block" of classes is you should have asked your academic advisor. My advisors were all very encouraging and gave me the time in between classes when personal needs came up as well as allowed me to take classes one at a time when they became too tough.

To those who are researching just that...research. Take your time and consider things such as cost and do you learn better in a class setting or are you not able to attend classes on a campus. There are various schools that are all very good schools. You just need to determine your needs first. Online schools regardless of who it's with takes a lot of patience and organization.

If I had it to do over again I would research more regardling cost, layout, and time of completion. I like the layout of pheonix as it works with my life. But I don't like the cost. Good luck to those of you who read this and your hunt for a school and future success!

4 out of 5

My experience at the UOP has been good and bad much like my experience at the University of Michigan and Wayne State University. I cannot stress this enough, the UOP uses the same books that all the other schools use. Your education is up to you even thought I will say that online is a different beast.

You need to be mature, motivated, self sufficient and tolerant to be a successful online student at any school to include UOP. Bashing this or any school is typically retaliatory and should be taken with a grain of salt.

M y advice is regardless if you are paying 500 bucks or 2000 bucks per class you should take advantage of the education to include the reading, discussion questions, and assignments. This is how you will define your education.

I guess some might think it is better to get into an Ivy League school based on your wealth or family name fosters a better education? Good Luck regardless of the school you choose.

4 out of 5

Overall, the inconsistencies from instructor to instructor and course to course were most troubling, but the final blow was being falsely accused of cheating and seeing my ‘A’ disappear without being given an opportunity to represent myself. They make unjust decisions as if it a dictatorship or something and refuse to look within their own organization for resolution. In fact, tried reporting my problem or getting anyone to listen to only to be met with a literal cookie cutter response from everyone I spoke with. The final act was all I needed to continue my education elsewhere.

4 out of 5

I attended University of Phoenix for one year. The experience was ridiculous.

1) They did not even check to see if I graduated. I told them I graduated in my home town and the year. They did not bother to verify it. Nor was the information in my transcripts.

2) They just raised their tuition cost to match and/or exceed most brick and mortar education facilities. They tell you that you only need to print what you need and then change that so you wind up printing the entire book from home, and yet charge you for course material.

3) They change information without informing you. The university was working on the fifth edition of APA then out of no where changed to sixth edition. They removed all of the APA information that is supposed to be covered in your tuition without informing anyone of it and just expected you to know it happened.

4) Their syllabus NEVER matches what is provided in material.

5) The instructors make just as many if not more inconsistent errors than the students.

6) There is no way to background check (verify) the credentials of the instructors. I just recently 'caught' that one of the instructors was using a false name. She also provided false credentials to her bio. One student caught her last name and mistakenly identified her in comparison to another well known person with the "handle" she was using and took credit for it! Instead of correcting the student, she assumed the identity and did not make any effort to correct the information.

7) The do not adhere to their own policy. They have a guideline for associates, bachelors, masters, and doctorate levels, and do not adhere to the outline of guideline for the level of knowledge needed for the course.

8) In more than one instance of online class, the facilitators practice childish behavior. The facilitator for my class plagiarized my work. I was polite and and nicely asked her to correct the citation. She privately emailed me in my individual class folder admonishing me for her error and then turned around and in a very petty manner turned around and stated I spelled her name wrong...8 weeks into the course. I wrote it as it was given to me by the university and because I caught her giving credit of my work to someone else, she looked for reasons to retaliate. The university denied it was against policy, however, their plagiarism guide clearly outlined the definition and it was a clear violation. It was also intentional because after I asked her to correct it, she intentionally did it again and then demoted points to me because she felt it was inaccurate.

9) The degree's are not entirely recognized. I signed up for the Human Service degree. The university is not recognized by the Social Workers Association. Which makes the entire degree worthless to my state.

10) The academic advisors do not respond in a timely manner. They are required to respond in 48 hours. It took up to three weeks to obtain a response from my academic advisor. Along with that, they continuously change advisors with no notice.

11) Their financial information is inconsistent and lacking. They do not properly inform you of your options or what you are supposed to do for financial aid or loans. They did not require an entrance counseling or exit counseling so a student fully understands their financial aid, loans, promissory notes, or even who to contact to obtain the information from, nor are they even knowledgeable about the information themselves.

12) The university lacks in education, consistency, organization, technical support, and all facets needed to obtain an education in an online environment. You are on your own entirely to work through issues, nor do the facilitators adhere to the policy to answer your questions appropriately. It took an entire week of asking the same question in different formats to one instructor about citing a source. She adamantly refused to answer the question she was supposed to be teaching me about. There was no information within the university to learn in within their guides or library, and the instructor flat out told me I exhausted the question when she failed to answer on how to obtain the information so I would know how to write my papers for all of the courses at the university.

13) You are not a University of Phoenix student when you start. You can plan on your first couple of years being an Axia College student. A different branch of the university that they do not inform you of.

14) If you want to waste your time and have complete aggravation to working with a staff that has no clue to what even happens in their classrooms, then by all means, join University of Phoenix if you have money to burn and time to waste. Essentially that is exactly what you will be doing.

The entire experience was more stressful and frustrating to cope with than necessary. Every person that is supposed to be available to assist in your success fails to comply. The last facilitator I had refused to answer calls on questions to the assignment and actually had the audacity to change her contact information, hours, and listing in order to avoid discussing classroom needs.

This university will tend to your failure rather than your success. They will attempt to compensate by giving you a "good grade" in order to not report them for their lack of proper education. They will lie to you about their policies and procedures, then turn around and blame you for your lack of information based on their education. It really is the most ridiculous place to attend. There is no professionalism, nor ethics. Stay away from this university!

4 out of 5

As someone who actually graduated from the University of Phoenix, I had a positive experience during my time there. I have my Master of Arts in Education.

Due to the nature of online education, classes are fast-paced and very demanding. There are a lot of assignments that are due each week. Online education is not for the lazy student. It is a lot of work, reading, and writing. This is not something that should come as a surprise in higher education.

The best thing about UOP are the professors. My professors were great. All of my professors were currently in the education field and were very supportive and knowledgeable. I had more consistent contact with my online professors than I ever did with my professors during my undergraduate program at a state college. The increase in correspondence with my professors was a major contributor to my learning. That kind of support and knowledge base is irreplaceable.

The required daily participation was another important part of my positive experience with the UOP. I had great classmates (most of the time) who were from all over the world. Having classmates from all over the globe and learning from their experiences in the classroom was a positive experience.

During my student teaching practicum, my University Supervisor was incredible. As a matter of fact, I cannot say enough good things about her role during my practicum. She was so involved, encouraging, and professional. She kept in contact with me all the time. She emailed and called me almost daily. Her support and instruction during my practicum was above and beyond what I ever expected. I feel privileged to have had her input and advice concerning instruction, classroom management, and lesson-planning. She kept me going, and I will never forget her role in my education and career.

There are things the UOP needs to fix, no one can deny that. Their enrollment practices are infamous for being too focused on sales. I wish they would do away with open enrollment. Also, they need to minimize changes to advisors. My academic and financial aid advisors changed too often. Those are things I wish they would fix; however, I am only here to comment on the actual education from the UOP. Their education, professors, curriculum, and classroom dynamics are all positive.

4 out of 5

Ok, so I'm not going to get into any financial issue with the University. I am going to talk about something just as serious. I already have a B.S. from a traditional university and am currently a teacher. Now, I have had to take additional courses throughout the years at various universities, most of these were online because of my job. Here is the difference between a REAL university and Phoenix. Phoenix's online programs are all about discussions with your classmates. You have to post an answer to usually two questions that the instructor post online, then respond to what everyone else said. The problem here is that anybody can see how the other students are answering the questions and just follow suit. So most people would have the same answer to the questions just re-worded.

Imagine trying to post a response to an already correct answer that 5 others have responded to. It really was a joke. I would struggle with trying to find something different to add, but most people would just respond with "yes, I agree with you about managing your time with work, a family, and school. A great way of doing this would be to have a calendar and daily agenda to keep track of everything." This is the crap that we all had to write. You don't learn anything from this.

One other thing was that no matter what the assignment was I scored a 100. I scored a hundred on every single assignment for the 2 classes. I never did this well in any class. Now, being a teacher I know for a fact that they didn't really review the work that students did, otherwise there is no way that would have happened.

At a traditional school, even their online courses, they are concerned with the actually academic content of the course and every now and again will have you post a response.

The last major difference is, if you are a resident you can take courses at a community college for half of what phoenix charges, you will be entitled to the same financial aid as phoenix, you will have real professors and most of the courses are offered online. I am taking two right now for $650 and am struggling, but learning a lot more, whereas I paid over $2000 for two courses at Phoenix and have nothing to show.

Hope this helps.

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