University of Phoenix Reviews
Student & Graduate Reviews (1,035)
I cannot tell you the nightmare I had with UofPHX/Axia online. It would scare you out of your skin.
Being in the military division of the school you would figure that these folks know how to do their jobs and do it effectively. NOT true folks.
When I found that I could go to school in the same amount of time and received my Bachelors at CTU instead of a AA at UofPHX I of course decided to transfer. So after my courses were done April 12th I canceled disbursement to UofPHX.
Here is the tricky part... I was suppose to received a Official Withdrawal form from my Financial Adviser. Nothing, and told me the manager would handle it. Nothing. A month later I get the letter from another adviser whom has nothing to do with my account. She processed it and had to wait 6 days for that. Only reason why I bring up 6 days is because I was told that it would only take up to 48hrs.
So they have essentially delayed my entry and not one person would apologize to me for it. Instead argued with me because NOW I was getting what I wanted, LATE. And did not recognize the lack in professionalism that should have prevented this delay by 3 weeks.
Here is another thing I have found out. I called financial aid departments of 5 different schools. UCDavis, CTU, Notre Dame and Penn. They all stated, and let me repeat, ALL STATED that this is a continued issues with dealing with UofPHX. I thought I was a bad apple or something. But it was clear now that it was 100% the failure and lack of professionalism by UofPHX.
Unless you have to, you will find better schools out there. Who knows you could be like me and finish in less amount of time too!
I am in the final stages of completing my doctoral degree in health administration.
After reading the various comments, perhaps what needs to be considered in selecting University of Phoenix On-line (UofP) courses is ones personal aims and desires. Indeed some of the courses were sophomoric, but essential. Some of the students were less than stellar, but I ignored them. Some of the instructors were excellent, some good, some mediocre, and some bad, but what institution is free from this array of instructors.
I received my BA, MA from the University of Wisconsin, and using the UW as a benchmark, I would count the content of my UofP courses no better or worse. At the doctoral level of education, it is about being fully responsible for ones learning and for what one will and will not take away from the experience. Learning is a self-reflective practice, one engages with it either fully or not.
Regarding the cost, again, the cost of higher education varies and to equate a school's legitimacy based on cost is a bit quid pro quo; again, if one has the opportunity to engage in higher learning, and receives the monetary means for doing it, one should just accept the opportunity and use it wisely.
Reflecting on the comments about the accreditation and the employers attitudes about an on-line degree. If the UofP was NOT accredited, there would be no federal or bank funds flowing to this institution. Secondly, I have encountered the negative attitudes about an on-line degree (trying selling this in New York City where one competes with the Ivy League crowd), but I have converted many with succinct, pointed, and detailed responses. It all comes down to how one sells her/himself, and this challenge is the reality of todays job market. Trust me on this; the Ivy League crowd is no smarter and no cleverer than the few UofP students I admired.
The bigger question is the role of on-line education for the BA and MA levels of education. I am still ambivalent about this, I think the in-person socialization experience associated with the BA and MA on-campus experience is essential and on-line classmates do not quite fulfill this aspect, in my opinion. The doctoral program, by nature focused on ones own research project, has been an ideal experience for me and the networking dimension has been positive.
Finally, administratively, I agree with many comments. UofP is a total nightmare, but again, I just approach it as if I attempting to resolve a complex billing issue with a credit card company or arguing a bill with the telephone company. What large, multilevel organization serving thousands of customers is free from this type of contemporary, institutional inefficiencies?
In summary, the money, time, and experience were well worth it for the doctoral program.
I was hesitant to enroll in U of P because of negative reviews. I am now almost finished with my graduate course work with a grade average of 4.0. I can tell you that the experience is what you make it. My instructors have all been attentive and accomodating. I have learned more than I thought and it's been worth every penny (yes, it is expensive.)
I had enrolled and needed to delay the start of my class. I called and had no problem doing so. Online learning was new to me and it does mean that you are totally responsible for getting the work in on time, posting comments, etc. Even with a power outage, etc. you can always go to a WIFI zone or the local library. I don't have evenings to drive to a campus of U of P was a good fit.
Formula for success =
1. Do your assignments on time
2. Communicate what you need
3. Don't complain-do the work!
I have been "attending" classes at University of Phoenix for two years. Like most experiences in life, the quality of education is what you make of it. If you take the time to do the work and research, you will get a lot out of this program. If you do the minimum, you will likely pass the classes, but you won't learn much.
Online programs are not for everyone. If I have a complaint about U of P, it's the low entrance requirements. I have found myself in classes with some people who cannot write a complete sentence, and who clearly devote very little time to their education, while others are great. This is a problem since up to 30% of your grade depends on group assignments. If you get a group of high-quality individuals, it's great. However, if you happen to get on a team of less capable people, your grade can suffer. In one class, I ended up doing all of the team assignments myself.
If you're serious about learning, and you're willing to take personal responsibility this is a great program. If you need a lot of support or you're looking for someone to keep you on track, you should probably look elsewhere.
The professors give you all the help you need and go out of their way to assist you. The course work is given to you all that you need to get your assignments done. I enjoyed all my classes and learned a great deal.
The University of Phoenix gives you a syllabus and that is all they give you. All learning is done on your own and there is no instruction given whatsoever! This is the blind leading the blind!
In order to receive credit for attendance, you are suppose to post two substantive discussions of at least 200 words or more for 4 days, in other words 8 posts per week. This is supposed to be the standard for this university, but the faculty does not have to follow it and they grade these posts according to their whim. I missed one post in one class and received a 1.75/2.00, in another, I missed 2 posts and received no credit for attendance. I questioned the Dean of Education on this and was told that professors have academic freedom. I questioned why the school has a policy, and received no response.
You are put with a learning team where you are all supposed to contribute to a paper or project. If your teammates do not understand the class, then you are going to have to teach them what to do or do the paper for them! And you get no extra credit for carrying their weight.
I have taken 4 classes with the University of Phoenix and I am totally disgusted that I have wasted my time and money on a college that does not offer instruction, but leaves learning up to you! Spend your money wisely and go to a college that is actually going to give you an education. By the way, my undergrad GPA is 3.65/4.0 and my graduate classes was a 4.0 until I got involved with this foolishness!
I have been attending the UofP since April 2007. Overall I have had a wonderful experience. I am on the last leg of my AAB degree and I an going to start my BS in Psychology. The instructors and my advisors have been wonderful. They were especially helpful when I had a family crisis and had to withdraw from a course. My advisors and my instructor worked with me so I could retake the course without ony out of pocket cost. This was great because IAA would not have been able to pay for it and it would have halted my degree completion. The only negative I can think of is the price of the courses. They are expensive but it is a nationally known school.
I have an associates from UoP and a Bachelors in psychology from UoP. I am starting my grad program in July 09 with them also. If you read bad reviews it is because people who did not do well like to complain. All of us with degrees are too busy with our careers to sit online and google UoP reviews.
I love the ability to travel and not miss school. I went through cancer treatment and was still able to attend my classes. Without UoP I would not have been able to continue my education.
When I have a problem I call to fix it. I do not sit there and complain. I am sure there are issues at UoP, but be an adult and handle your issues. If your counselors suck get new ones. If you dislike a teacher call your counselor and get the teacher reviewed. You cannot expect a school to be perfect, but you need to take responsibility for your education.
I am a single mom with three kids and a full time job. I completed my Bachelors of Science in Health Administration degree online through the University of Phoenix.
Many times I scoured through reviews looking for affirmation that I had made the right decision regarding the University of Phoenix and an online degree. I worked my a## off for four years with very few free weeknights or weekends. Few reviews I read were encouraging; but I kept at it and completed the program.
My brother and sister in law go to land campuses. The class content and participation are exactly the same and so is the course work. The funny thing is, she is able to delegate part of her participation requirements to one of her regular customers at the bar. I could not do that without allowing access to all of my course work to someone else. University of Phoenix is a great resource for education and I recommend it to anyone who will listen. It is not a program for everyone. Your level of success is your responsibility alone. However, that is true with anything you do in life.
My experience with the University of Phoenix was an insightful and pleasurable journey. After being out of school for several years and seeking a career change, I found it necessary to go back to school to bring up to speed on what was going on in the every changing business world.
I had attended a traditional school to obtain my master's degree and I did not want to take this, what I felt, was a grueling route to obtain my master's. The convenience of obtaining my degree online was a great alternative to me.
Not once did I encounter any problems with accessing my courses and if I had any problems, they were handled by staff with ease. My advisor and financial aid counselor were great in communicating with me in what to expect during the process of enrollment to graduation.
The classes themselves were great in stimulating learning process with my instructors and classmates with different backgrounds and viewpoints. The MBA program, in my opinion, is well rounded and equipped me with the skills I needed to seek a career change.