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University of Phoenix Reviews

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4 out of 5

I began doing University of Phoenix online so that I would have enough credits to transfer to a four year college for sophomore year. I told my first advisor (of many) that I planned on transferring to a 4 year college the next year and needed to finish out my 30 credits before then. He told me that would not be a problem and many people had done that before, HOWEVER when the time came for me to transfer, my 'new' advisor informed me that the whole first block of classes i took as well as another were not transferrable credits and were just necessary for us to get used to the online environment.

Basically I wasted more than a thousand dollars out of my pocket to learn how to use the website, that could have been done with one lesson, not a block of classes, which lead me to believe they mostly just wanted my money.

Another problem I encountered were the teachers. Some of them were pretty helpful, but many others weren't. I was getting all A's in my classes at one point but somehow was almost failing another.

The teacher would not explain her directions at all and not answer emails when I tried to ask her about them. She would then dock major points off my assignment. In desperation, i had my girlfriend who just got her degree in English with an emphasis on writing help me with my final essay. We spent hours on it and followed the WEEK 12 material on the syllabus. I recieved 1 38 on the essay.

I emailed my teacher asking why I lost so many points. She told me things were wrong which followed exactly the examples which were given in her material. I then emailed her her own material and highlighted all the parts which contradicted her grading. She emailed me back and totally ignored what i sent her while telling me to look back at the WEEK 3 material. I then decided to withdraw from the class, only to find my advisors saying I couldnt do that. That's when i decided i was done with University of Phoenix.

On top of that I paid for the first class out of pocket and later received a scholarship which I sent to them. They told me they were sending a check back to me with the left over money. That was 2 months ago and i still have not received the money, nor can I get in touch with any of my advisors.


4 out of 5

I have been attending the University of Phoenix for three years now, and I am an on-campus student.

My experience at U of Phx has been mixed. I have had several great instructors, a few mediocre ones, and a few that have been poor. I am supposing that this is true of many institutions.

My motivation for writing this review is to share my thoughts with a specific reader - the serious student who will always go the extra mile on a project. If this describes you, be aware that the "Learning" Team environment may become very frustrating for you over time.

During the first couple of years I bought into the LT format, and contributed my heart out. At this point in time however, I am weary of putting in serious time on LT projects to compensate for the slackers...folks who seem to gravitate to this University! Maybe they heard that they could coast, as it is very likely that someone on their LT will be a sucker like me who will pull their butts through school.

For those who have posted earlier, trying to explain this wrong dynamic away by saying, "this is real life," I say, "hogwash." I work for a well known financial services company for their Corporate University. Ironically, in training and curriculum development. I lead several different teams; teams who accomplish very important initatives. Collaboration is my strong suite. Slackers do not survive in the corporate environment, they get laid off.

The LT environment at U of Phx is sad joke...a joke they play on their incoming students, making them think they will become better team players. Ha! What really happens is that the team lead usually ends up (on their employer's time) desperately pulling together LT papers just hours before class begins. Why? Because LT members procrastinate, do not meet deadlines agreed upon by team charters, and team leads know that it isn't worth rocking the boat for a five week relationship. Submissions are, more often than not, the bare minimum, not spell checked or sent through Write Point (a paper checker, editor).

It would be great if the the U of Phoenix would try to recognize the angst this broken dynamic causes their more serious students. I would prefer to receive grades that are reflective of my own work. Busy working adults should not have to be relegated (forced by this system) to being baby sitters.

I am currently looking for a different University...really looking hard and doing my research. Not sure I will find the right fit, but will keep trying. I have filled out enough student surveys, trying dilligently to help the University understand, but the truth is, the U of Phx does not cares at all about students who feel this same way.

I am frustrated, and I would NOT recommend the U of Phoenix to anyone - that is unless you are the slacker who now knows the real truth - and in that case, go ahead and enroll. It is to your advantage.

4 out of 5

I am a student at the University of Phoenix, and have been studying there for approximately 7 months.

When I first enrolled all of the people that I spoke with were extremely helpful. They walked me through the process of my applications and financial aid issues, and stated that they would be with me all the way through graduation. That made me feel comfortable, knowing that I would be dealing with people who were familiar with myself and my situation.

Shortly after enrolling, my enrollment advisor disappeared. I called him to explain that I was having some issues and I never heard from him again.

I fell behind in my 3rd block of classes because my son became quite ill. When I contacted my counselor he basically stated that he couldn't help me. I then turned to my financial advisor who explained that ONCE each year you can withdraw from a block and repeat it at no cost to you. She was the only person who was able to help me so, for that I give her props.

The instructors do not really instruct at all. You read the available information, and you do the assignments, then they grade them. There is no live online chat where students meet at certain times, where the "professor" teaches and answers questions. The only communication you have with the instructors is through email and, by phone if you feel the need. I have honestly had more help from my classmates with my issues than I have from my instructors.

I have read what some of you have said. Those of you that love the school have every right to your opinion and I am sure that you have your reasons. I on the other hand, would not recommend this University.

I work hard, read all the required material, and I have a 4.0GPA, but I also see other classmates that post their assignments, and the work looks like it was done by someone in the 6th grade. The spell check hasn't been done, the ideas are completely off and not following the reading, and some of them appear to be writing directly FROM the reading, which is against school policy, yet nothing is being done.

There are those of us that study and work hard, and deserve the grades, and I feel as tho it is a slap in the face for those that do NOT do the work, to receive the same.

If they are in it for the money,and are willing to hand just anyone a sheet of paper that says "DEGREE" on it, then I feel as though I am wasting my money.

And, to boot...once I am done with this school, I have to transfer to Walden University, because they (unlike University of Phoenix) offer PhDs with clinical licensure for students pursusing degrees such as mine, a degree in psychology

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4 out of 5

I was a member of the first Master's of Psychology program with U of P. It was an intense, time consuming and difficult program that required much research and writing. I enjoyed the class and as a bonus I made some friends in other parts of the country.

What I am not happy about is the way the program was misrepresented by my Admission's Advisor. As this was a new program, it appears that the admistrators did not have all their ducks in a row and many of us were misled. My advisor told me that this was not a clinical program, therefore I would not be able to become a licensed counselor or psychologist upon receiving my degree, but he did tell me that I would be able to be a guidance counselor or an educational counselor in a school or university setting. This does not appear to be the case, especially in New York State, where I reside.

I am not a lawyer and I trusted my admission's advisor. Now that I have the degree, it is not of any use to my career as it is recognized as only a generic master's degree. The frustration comes from the fact that we, the student's in the first class who believe we were misled, could have taken another program, business, for example, which required fewer credit hours, was less time intensive and would have resulted in a much reduced bill - i.e. would not have cost $35,000+.

Upon contacting the "grievance department" at U of P, we were received unsympathetically. For- give us our naievete, we trusted an organization that promised to ensure our satisfaction. They admit that they offer no career guidance, perhaps this is something that should be considered so that others don't end up as frustrated as we are.

4 out of 5


4 out of 5

I just wanted to say that many of the people that would NOT recommend this school are not just complaining or venting. I think that these people have valid reasons for posting their opinion and hopefully, it'll help someone else. I started this school in September of this year. And it has been the most horrible process ever. I think that they are more interested in snagging your money, vs. the well being and educational needs of the student. I have taken classes at a brick and mortar university and decided to transfer to the online environment because of it's flexibility. I chose UOP because of this. The enrollment advisers will suck you in and then when you need help later, they WILL NOT help you. I have had the financial advisers tell me, "We're going to get our money...," as if my issues were not valid. I made my instructors as well as my so-called "graduation team" aware of the issues that starting popping up and they really didn't seem to care. These issues were hindering me from getting passing grades and as a result, I failed my first block of classes. And they are telling me that I now have to PAY to take these first two classes over out of my pocket. I have to take another nine weeks out of my life, when they could've done more to help me? And they're really nonchalant about it. I understand that we're all adults, but this is the first time I have ever experienced a school that would not try to help a student through a hardship. Instead, they are more interested in building on that hardship. I wish I would've seen all of the bad reviews. Sometimes, I am a little leary. But LOOK at all of them. That really says something about the school. These people are just out for money. It's sad because now I have to figure out what I am going to do. I really just wanted to finish my degree, but it will not be with this school. I am quitting it after just two months. Money and time wasted.

4 out of 5

UOP is a joke. I have been going to UOP for three years now and am just waiting so I can transfer out. At first I thought that UOP was going to be fine and I actually enjoyed teh learning environment. Once I started my Bachelors degree I was angry. I changed programs becasue I found out that I could not use a Bachelors in Accounting from UOP since you can only have so many credits earned in an online environment to get a CPA. I also found out that the UOP environment is rediculous. Teachers expect you to know APA, but each teacher has a different idea of what APA is. Half teh teachers were less knowledgable than the class about the material being discussed and there were times that the teachers would tell the class that they could not assist because they "had no clue". This is not instruction. The teachers also grade irregularly. One student will be docked for an "error" in their paper while another student will not. One of my team mates and myself would compare our results and our assignemtns after they were graded. As for the UOP preparing people for real life, get real. The ability for students to turn in material that would have been laughed out of a junior high class, and still stay in college, proves that UOP is not an academic institution. A degree from a university where anyone can pass is not worth much more than the paper it is written on. Right now I have a 3.98 GPA and have worked very hard for it; which is why I find UOP's academic morals to be a big slap in the face.

4 out of 5

I started attending the University of Phoenix in 2004 because it was an on-line school and since I am in the service it is so hard to attend a traditional school. When I first started with UoP it was amazing; the staff was great and the facilitators took more pride in making sure the assignments was understandable and questions was answered within hours or a day. At first, the only issue I had with the school was the team assignments; just like with anything team assignments are difficult because you have to depend on others to complete their portion to turn in a team assignment. The team assignment I still think are ridiculous; when I first started the school I had to complete the team assignment alone because the other students did not participate. I have completed my Associates Degree in General Education and I am currently taking classes towards a Bachelor Degree in Criminal Justice but from the last three classes I have taken I am considering transferring my credits to another school because the UoP is becoming a scammer. Just recently the tution fees have went down for the military, for my last two classes I had to pay almost $1200 out of pocket and I cannot get my money back. On top of that the facilitators now are retired officials who do not have time to provide you the information you need on your assignments or they are never availabe until Sundays. Many of the facilitators do not change the generic syllabus before publishing the syllabus for the students online. If you ever go to the resource pages you can download a copy of the generic syllabus a week before class so don't be surprise if the generic syllabuses are the same syllabus your teacher will post in the student forum for you as well. I am currently deployment but upon my return I am planning to leave UoP; I will admit I am going to miss the fast pace class because five weeks are about how long my attention span lasts for one subject but I will learn to deal with another school. I held a 3.8 GPA the entire time I attended UoP but after the constant change of counselors I am really looking forward to attending another school.

4 out of 5

Well, ok let me make it singular not counselors, counselor (mine). It is so obvious that the financial counselors only contact you when you owe something. If you don't owe anything you don't hear from them. The online financial aide breakdowns are confusing, if there is an excess that is due the student, the student will not know until they receive a check or it pops up in their checking account. Do not be surprised if you have to send it all back to pay for the next class. We have to pay for classes that we Failed? The classes are expensive,some of the faculty does not help when needed and the classes are so routine (All of Them) And please give me a break, how do we know that the good comments here are not the staff and faculty of UOP? Once you get in, all the kindness and calls that you receive in the beginning cease. I know they have other students to attend to but come on, and that is only when they decide to pick up the phone. I definitely will be transferring, hopefully I will not have a huge balance due and they will release my transcript.

4 out of 5

I have loans up to $40,000 that I am still paying and I can't find a job that will take my degree seriously. My enrollment counselor ensured me that the degree would help me reach my goal to become a liscenced psychologist. When I tried contacting somebody about my frustrations they threw a bunch of bull about contracts and how I should have done better research. I agree! I should have done better research. I had assumed that based on their solid accreditation scores, I could trust them to lead me in the right direction. Seems that their last concern is in helping their students find career placement, but more so that they recieve their money and once done nothing else matters. I graduated with a 3.8 GPA. I worked my butt off and I come from a poor family, so $40,000 doesn't come easily. I feel sick at any mention of the word UofP. I don't feel they had my best interest at heart, I honestly feel it was only about the money for them. I am extremely disappointed. :(

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