Walden University Reviews

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Walden University
184 Reviews
54%
Recommend This School
58%
Degree Improved Career
Degree Usefulness
Instruction Quality
Financial Services
Alumni Employment
Avg. time to find work: Haven't graduated yet
% career related to degree: 67%
Average reviewer salary: $59,848

Walden University's Top-Rated Degree Programs

Program Average Rating Percent Employed Average Time to Hire Average Salary % Degree Helped Career
Psychology Average Rating
Percent Employed 80% Average Time to Hire --- Average Salary $33,333 % Degree Helped Career 57%
Nurse Practitioner (NP) Average Rating
Percent Employed 100% Average Time to Hire --- Average Salary $70,000 % Degree Helped Career 100%
Nursing Average Rating
Percent Employed 100% Average Time to Hire --- Average Salary $81,250 % Degree Helped Career 100%

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Student Reviews

It is what it is
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Degree: Criminal Justice/Law Enforcement Administration
Graduation Year: 2019
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I am writing this review because I see so many negative comments, and from really reading and understanding them I would say that the problems people are having are self inflicted. I was reading some of the reviews and people are dropping out of classes randomly during the course, and or being no shows. With any school you cannot just drop out whenever you want and expect your money back, it does not work like that. Most schools and Im sure it is with walden that you can only drop out the first week of classes and sometime in the middle. After that trying to get your money back is slim to non and I dont blame them. You try getting your money back at another big university and see what happens. Also you have people who do not take the time to get information on financial aid and how it works, its YOUR fault not the schools if you run out of funds, YOU need to take the time to be an adult and know this type of information. If you are ill and or have a death, you need to notify the professor and school right away so they can work with you, not after everything is done and over with and you disappear for weeks and decide to come back and continue were you left off. It does not work like that at Walden and it sure does not work like that at a big university either. The professors will fail you and move on. Also I feel that people expect the professors to hold you hand. This is not a dating site if you do not know what to expect from online courses then you need to go to a university where you can be face to face with the professor, no university when they are doing online courses is easy, or do they baby you. They tell you what to do and just sit back and watch, and if you need help they will help you other then that, you are pretty much on your own. I did my masters program 100% at a big school in Pennsylvania, and I know what to expect. But if you never done a program online and you require help all the time then this is not the school for you.

2 Comments
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Deceived - 1 day ago

Karmyn--I see your point, but no one held my hand, and I never dropped out. I was a week away from graduating with my doctorate. I had gone through an extra semester just because they assigned me a new chair since my last one disagreed with the dept. head and quit. It took two months to schedule my final oral because my new chair would not answer my phone calls nor reply to my emails. I also contacted the dept. head and everyone else, but NO REPLY. So I had to pay for an extra semester due to their negligence.

So I FINALLY had my FINAL oral, and I was approved. When my sister, who got her doctorate at another university, finished her final oral, she was FINISHED. Not true at Walden. I had to wait another two weeks to get a final OK from the URR, who had also already approved my paper...for the fourth time. Then he was fired. So they assigned me a new one. I didn't know why because I was a week from graduating and had finished everything, but they did.

Next thing I know, I get a new URR, who DISAPPROVES my paper, wants me to change 55 pages, and puts me into a Freshman writing course!

Let me ask you, what would YOU do in my shoes? All through my coursework at Walden, I'd maintained a 4.0 with excellent reviews on all of my submitted papers. I'd also been approved throughout the 32-step process of my dissertation. Now that I was a week from graduating, they tell me I need to go back and change my proposal, which was approved 8 months earlier??? So, who really is in the wrong here?

To make matters worse, I sucked it up, made the changes, took the course---everything I was asked to do. Then SIX months later, which is how long it took them to finally get my final copy back, my URR THEN went back and made me change 5 more pages which he himself approved when he got my paper 6 months earlier!

Do you understand how insane this is?!

You tell me where I'm at fault. Then tell me you would willingly pay them $103,000. They stated in their policy that when the students make a submission, the committee has 14 days to respond, but many times it would be 3-4 weeks! By then, the semester would end, which equals more tuition. Basically, in one semester, I had maybe three correspondences with my committee. I'm sorry, but medical doctors don't even get paid that much for such a short time!

My goal is to sue this so-called for-profit university for everything I can due to what they put me through. I pray that they never treat another student as terribly as they treated me.

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Karmyn - 1 day ago

I feel sorry for what you have gone through and I do agree with you, that with this case yes it was not your fault that if you are saying everything that is true and that happened then they are definitely in the wrong. But that is a whole nother department, that you are having problems with, for me I am in the psychology department, and so far everything is good, my advisor has been emailing me constantly and calling me to make sure I am up to spend with everything that is going on. She even wanted to be on the phone with me for a couple of hours to do a portal walk through together. Im hoping I do not have as many problems as you have had but again I have had no problems so far and I hope that it continues that way. Good luck with everything and I hope it works out for you.

DO NOT USE WALDEN FOR DNP
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Graduation Year: 2015
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I got my MSN from Walden and loved it...but...not the same experience for the DNP. The first year was almost just like the MSN in level of information. The 2nd yr is when you start preparing for the "Project"...that preparation takes FOREVER!! There is one change...one revision after another. The Manual indicates a student will be finished in 4 courses...NOT...one way they can get additional money is to delay, delay, delay...and, of course, it is YOUR fault because you are not doing quality work...well, I completed the MSN with a 3.75 and the DNP with a 3.89...so, either the faculty did not really review my work as I was doing all those writing assignments...or, the faculty for the chapter writing/project are over zealous...or..there is a scheme to keep you there as long as possible by telling you your work is not good enough...I have discovered there are several students seeking to file a class-action suit because of such delays and poor service. You may do ok with the MSN program...but DO NOT use Walden for the DNP!!

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MPA review
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Degree: Public Administration
Graduation Year: 2010
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I really did enjoy and benefit from my time at Walden. I found the courses to be challenging and the instructors to be of the highest quality. There was an initial class (required) about online learning; which I believe should be offered in the second semester and only if it is obvious that a student is having difficulty managing the curriculum of an online learning scenario. You really have to be self-motivated . Nobody is going to hold your hand and tell you when to do your readings, when to participate in the class discussions, and when to do your homework. I had a few years between undergrad and grad school - during which I worked - and I think that experience helped prepare me for managing my own graduate studies. I was working full-time, taking classes full-time, and raising a family (including giving birth during my final term at Walden). It is possible. Sometimes I wish that there was more instructor guidance for the online classroom discussion component. Much like many other aspects of the internet, people can be more (inappropriately) vocal regarding their viewpoints as they can hide behind their laptops and never have to show their face to their classmates. While I am very much for intelligent and fact-based conversation regarding the subject matter - I felt that it would have been appropriate for the professor(s) - as the moderators - to jump in and steer the conversation back to its intended path on a few occasions. The experience was wonderful and I have and will continue to recommend Walden. I would also recommend jumping on your required reading list ASAP once you enroll in a class. Try Amazon and other retailers first before using the recommending online bookstore - it'll definitely save you some money.

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DO NOT GO TO WALDEN!
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Degree: Educational Leadership and Administration, General
Graduation Year: 2013
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I was told the tuition was around $40K; my bill stands at over $100K. The reason for the delay was through the dissertation process. The school has a URR steps process in which you must complete (sequentially) to finish your paper. Each step must be approved in order to move on. My first chair got me nearly to the end of the steps where I needed to schedule my final oral review. That's when he resigned due to a disagreement with the dept. head. A month went by before my second chair even contacted me, and then another month before my oral was scheduled. Their policy is that a committee member has 14 days to respond, but mine wasn't the case. Finally after my oral was accepted, my URR also approved my final work for the fourth time during this process. Each step causes more and more time to elapse, which equals higher tuition costs. My last step was the CAO's signature. He wanted me to make a few changes to the abstract, no biggie, so I got the director in Walden's editing dept. to help. Then my paper was completed. However, instead of sending it back to the CAO, I was notified that my URR was fired and I got a new one. I didn't care because I was finished. But--the paper went back to him, and he DISAPPROVED what had already been approved on 32 steps with 0% matches on the TTI report! So instead of graduating that next week, he had me change 55 pages AND take a writing course!!! Still, very little communication from my chair, so they fired her, too. Here we go again! I had a phone conference with the entire committee and dept. head, and we finally resolved to change just "three things." I did...again, again, and again. More changes. Then four months later, I resubmitted my final AGAIN and my URR wanted me to change pages that he himself had already approved! Ridiculous! Two months later, by the grace of God, I graduated. My advice: Do NOT get your doctorate from Walden! The stress it caused was not worth it. And now I have a $100 bill to deal with for the rest of my life. Total deception.

6 Comments
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Patricia McAfee - 5 days ago

It is August 2014 and I am experiencing the same thing described in the post above regarding the problems begin when the project/dissertation begins...delay...delay...delay...revision...revision...revision...I finished my MSN with a 3.75 and all my DNP course work with a 3.89 GPA...how can I make that kind of grades and still be a lousy writer??

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Vanessa - 5 days ago

I experienced many pitfalls,delays and denials during my study at Walden. I finally graduated,which was a relief,but I have many bad memories from it. We were told doing the coursework that our Praxis would be our dissertation,not! Doing the final stages,they made so many undocumented changes. I ended up with a degree(probably not worth the paper it's printed on), and the feeling that I taught myself.

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Deceived - 5 days ago

Tiffany E. I've heard great things about Walden's Masters Program as well. Let me reiterate my first posting: It was the doctorate program and specifically the dissertation process where they are hurting many graduate students. If you choose to go through Walden's doctorate program and have to go through four extra semesters because your committee delayed responding to you and was inconsistent about approving and disapproving your paper, then I would love for you to contact me. Best of luck!

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Terry FH - 5 days ago

Interesting, I have been dealing with this EXACT delayed process with my PhD and its draining me financially and my family and I are suffering all the more for it. Oh, if only I had read these reviews prior to my also now well over $100,000.00 investment. Go somewhere else.

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Ali - 4 days ago

I am an international PhD candidate at Walden university and I am facing the same scenario. I contacted one of Walden advisors and informed her that all international students were informed that public health dissertation worth 30 credit points , therefore we have to pay for 30 credits. Regardless how much time we are going to spend to complete our dissertations, we should pay for 30 credits in particular when we know that each student of us is getting S each quarter and for 5 continious quarters and that means he/she passed

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Teresa - 3 days ago

Hello to everyone who commented on Deceived ' s post.

Yes, it is true. There is a growing number of Walden students who are going through the same garbage with their delays, deceptions, constant change in committees, inconsistencies with policies, and the list goes on.

All of us are in this together, but a lady named Yolanda has been assembling our documents for evidence and talking with different law firms. Please email her and let her know you are also in the same pickle, and she will add you to our email group list. She will also send you a spreadsheet and ask you to share your story. If you aren't comfortable sharing any names, that's fine. We'll deal with that when the time comes. Me, I didn't care. :) I gave names of everyone involved.

One thing I do recommend is to start an ongoing time line of everything that happened to you. Try to save, in order, all emails relevant to your situation. One common theme that we are sharing with attorneys is that even though Walden's policy states that professors will respond to your submitted work within 14 days, we are all finding out that they have not done this, which has delayed our graduation and thus jacked up our tuition. 

Here's Yolanda's email. If she doesn't respond, please email me and I'll send her your information. 

It's simply wrong how they've treated us, but we're here to fight it.

Teresa

My Walden Experience was Fulfilling
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Degree: Design and Applied Arts, Other
Graduation Year: 2014
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I am perplexed at the negative comments I saw about Walden. I had a fulfilling experience with the Instructional Design and Technology program (Master of Science). The courses were all formatted in a similar fashion so that I could create a routine to help me juggle school, work, and family life. The similar format of each class also helped me navigate easily. Each class utilized the same rubrics for discussion, essays, projects, etc. so that I always knew what was expected of me. Although I graduated with a 4.0, I did NOT receive a perfect grade on everything. Instructors used the rubrics fairly and when my assignments were not up to par (by rubric's standards), I was not "given" a perfect grade. Does the degree to which each instructor adhere's astringently vary somewhat? Of course! That is only natural. The instructors are available to answer questions and my classmates were helpful as well. The program was designed to foster a community of learning so that my classmates and I also felt comfortable asking each other questions. Did I ever get frustrated? Yes! That is a part of growing and learning, believe it or not. Walden also offers resources outside of the main course to help students, such as an advisor, webinars, and the Writing Center, to name a few. My advisors were helpful and even called me every now and then just to ask me how things were going. I did not have any problems with the financial aid. My loan went through each term just as it should. The process of receiving my books for each class was super easy as well. I can only speak for the Master of Science in Instructional Design and Technology program, but if you are seeking the kind of classes where you are presented with some info and then you take an exam, this is not it. Usually, each week you are given a list of resources (articles, websites, textbook, etc.) to read/study. You are also given a video program or programs to watch. Then you are asked to respond to a discussion forum. Your discussion answers are expected to be thorough and evidence. Sometimes the discussion will be asking you about the week's resources that you studied. Other times you might be making comments on a case study, for example. You are expected to respond to at least two classmate's initial posts. Besides this discussion assignment, you are usually presented with another assignment or project. Sometimes an assignment will last only a week, other times it will spread over several weeks. Sometimes you will have to work with other classmates on projects, which can be a challenge when you all have busy schedules, but it is doable. It also taught me much about professionalism and teamwork through difficulties. I hope this review helps someone who is trying to make a decision on colleges.

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Henry J Ogoi - 6 days ago

Walden has a wealthy of resources: Library, Writing Center, Research Center, etc. The instructors are also student friendly and responsive. Whenever I write an email to the instructor regarding an issue, I get response within the stipulated time. I have never been disappointed be it financial aid services, academic, or anything. Of course like any other human organization, there are weaknesses here and there, but the strengths outweigh the weaknesses. The only thing missing in Walden is the the traditional brick and mortar model.

Very Happy at Walden
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Degree: Nursing Practice
Graduation Year: 2015
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I would not let the bad reviews of Walden turn you away. I am quite surprised by the reviews. This is my second Masters degree after receiving a MBA from a Brick and Mortar school. I knew what to expect when choosing an online school. As a mother of an infant who would have drive 90 minutes to a classroom each way I chose to do the classes online. Other colleges in my area have a mix of classes and online. However, all the schools require you to find your own clinicals at the NP level. I find the work online just as hard as in person. You need to be a self motivated learner. Instead of spending time driving and in the classroom you are at home or the library studying. The support is there if you need it. You need to pick up the phone and call which you would need to do at a regular school as well. Every person must make a decision that fits their lifestyle and needs. Walden has been a great choice for me.

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DO NOT ATTEND!!!
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Degree: Information Technology
Graduation Year: 0
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The coursework was unchallenging and basic. The learning of new knowledge was non-existent. The inconsistencies among the course syllabus, rubics, instructors and assignments were highly stressful. God forbid one would inquire about these inconsistencies to the supervising staff, or one will get dropped from course without explanation and refund. Advisers and instructors were snobs and unavailable and one had continual delays in needed feedback. The tutoring services were non-existent, due to a contracted third party which the school had no control of, that would kick one out within 5 minutes. When one would try to log back in, the error reports generated were, "Your log in is not recognized or server is down please try back later." This tutorial service had no chat function available for assistance, only a long distance telephone number with a long wait, for literally no assistance. All Walden staff either had no control, had no clue, were completely inconsistent in answering questions, because everyone's answers were different, and/or were unwilling to offer assistance or options. The continual electronic mishaps with email and the online classroom was frustrating. The lack of support was horrible and the more one would try to find someone willing to assist, the more stressful it became. It was the worse educational experience I've endured. I wasted a full year of my time and financial aid.

3 Comments
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John - 10 days ago

So...you found the coursework "unchallenging and basic" yet you thought the assignments were "highly stressful". Something is not adding up because in my world, highly stressful assignments are normally very challenging and advanced.

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Deceived - 5 days ago

We have over 50 students trying to sue Walden University. If you were also deceived by their failed policies, lack of response, and breach of contract, please email me at: trferguson22@yahoo.com.

Too many people are being affected, and we're going to do something about it.

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Sue - 4 days ago

To: John

The inconsistencies among the course syllabus, rubics, instructors directions of assignments were highly stressful. In other words, the assignments were changed throughout the courses, but the rubic was remained the same, and the students were graded down. If an instructor changes the assignment, an undated rubic would be appropriate to accompany assignment, But it was not the case and the class got graded down. How is someone supposed to do the work correctly if the instructions and rubic aren't consistent? When I inquired to supervising staff, I was dropped from class without explanation and the advisers or office staff wouldn't give me any information about it. Very hush, hush, cover up. I was not given a refund, because they stated that I was "below the minimum credits needed to receive a refund." Instead they are charging me, because they lost the grant I qualified for, when they dropped me. I'm unemployed and would not have qualified for the grant if I had income. Now they refuse to give me my transcript to transfer to another school, because I cannot afford to pay them the money they lost, when they dropped me from the class. Is this the type of school you want to go to John?

I don't understand the negatives
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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2016
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I felt compelled to write a review because I am shocked at the negative reviews. I have had a very positive experience since enrolling last summer. I transferred from a community college where, even though I was taking online courses, I was struggling. The format of Waldens program (taking one class at a time) makes it SO much easier on me since I work full time. I have had different experiences with professors, some lenient and some more challenging, but that can happen at any school. I do feel that I have been able to apply things that I have learned in my current career. I have never had an issue reaching someone when I've needed them, instructors, financial aid, advising.. I don't understand the reviews saying that there is a lack of communication when support is there 24/7? I'd also like to point out that the people who withdrawal and then write a terrible review about getting a bill... Every school has withdrawal policies. I've withdrawn from classes during the first week and never had an issue because I know that's the policy. I do believe that there is a misconception that online schools are "easy" and I think they can be (in the sense that it's convenient).. But I think a lot of people enroll and then don't have the self discipline to finish their work (and this is for every school, not just the two I've attended). Anyway, I have enjoyed the past 14 months with Walden, and I don't see why I wouldn't stay for my masters degree. The tuition is SO much lower than some of these other colleges too! Phoenix was almost $20,000 more and Kaplan was even higher than that.

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Teresa - 3 days ago

Go through their doctorate program and I guarantee you'll understand the negatives....

WHY ARE THERE SO MANY BAD COMMENTS? WALDEN IS A...
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Degree: Nursing Education
Graduation Year: 2015
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I do not know why there are so many terrible reviews. WALDEN DOES NOT HOLD YOUR HAND SO IF YOU ARE LOOKING FOR SOMEONE TO HOLD YOUR HAND THEN YOU ARE AT THE WRONG SCHOOL. Walden expects you to be an adult and to be able to explore their online school and attend their orientations and webinars to figure out how your classes will work. I have had nothing but wonderful things from the nursing side of Walden. I am pursuing my master's degree in nursing with a post grad certificate in leadership and management. My advisers have been wonderful! My teachers have been excellent as well! Some have been lenient and others have been very strict. I have learned so much about scholarly writing and promoting social change. Walden has helped me for the best. I can not speak about other degree programs but I can say that most of the reviews are very wrong about this institution. Yes, there may be a few bone heads in your class or a few not so nice professors but that is life. You will find that in any school regardless if it is online or not. Many of you may not have attended all the online webinars or online orientation so you may feel you didn't know anything because you didn't hold up your part of the deal. I am receiving a wonderful education and I would recommend Walden to anyone who wants to pursue an excellent education online. The financial services department does not explain things very well without you asking, but if you ask them any question that you need to know then they will definitely answer them. I can't say enough good things about Walden. I know there were a few comments about what courses to take, but in the nursing program you are automatically signed up for your courses and they automatically send you all of your books either through mail if they are hard/paper back books or they will email you if it is an E-Book. IF YOU WANT TO ATTEND WALDEN, DO NOT LET THE NEGATIVE COMMENTS TURN YOU AWAY. I AM TELLING YOU THAT YOU WILL NOT REGRET WALDEN!!! I can not wait to graduate from Walden!!!

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Deceived - 5 days ago

It's not the master's program that's the problem. Look at the reviews for the doctorate. And no, I don't expect anyone to hold my hand. I worked very hard to complete my dissertation. But when they tell you it will cost $40K and it's $100K, and when they delay responding for weeks, there's a huge problem. Also, if you have a committee in which one tells you to change 20 pages while the next person disagrees and makes you change it to something else after taking two weeks to change it the first time, there's something seriously wrong. When you have to go through three chairs and two URR's because they were fired, one tends to question their integrity. Again, go through their doctorate program, and I guarantee you, you'll change your mind.

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Kelly r - 2 days ago

@admin...I apologize that you were deceived. I can not speak on the DNP program. I am sorry that you went through that. I have 2 friends who finished their DNP with no problems at walden. Sorry for your bad experience!

Online bachelors With Walden University
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Degree: Education, Other
Graduation Year: 2013
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As a full-time working Mom of two, I was very fortunate to be able to complete my bachelors degree. Walden allowed me to accomplish this by providing online classes where I could do the work at night once my children were sleeping. The course work was set up the same for most classes to include: Initial forum post due Wednesday, two forum responses due by Sunday, and a paper due every Sunday. I got very good at writing and , typing papers. Some of my classes included a project such as a power point, online videos, and quizzes. The work load was manageable, but you have to stay organized. One down side to Walden was when they expected group projects, such as in the mandatory Social Responsibility class. Since classmates were around America and Canada, we had to deal with time changes. I live on the east coast so for most meetings I had to start them at 10 pm at night. I had to get up at 5 am for work, not good and they took a long time. I feel that since most people attending Walden University are working adults who have demonstrated that they can accomplish group work, this group work should not be mandatory. Overall satisfied and the cost was decent compared to other college. I went $30,000 in debt for my bachelors.

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