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Walden University Reviews

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Walden University
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266 Reviews
53%
Recommend This School
59%
Degree Improved Career
5 stars
(44)
4 stars
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3 stars
(20)
2 stars
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1 star
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Degree: Psychology, General
Graduation Year: 2016
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This "school" is the poster child for a predatory, unethical online school. To begin with, the instructors will vary of course as is typical with any academic institution. Some are very engaged and proactive whereas with others, you are lucky if they post two or three times in the course over the entire term. Where this school truly fails is in reference to the dissertation "courses". As part of your dissertation if you are pursuing a doctoral degree, you will be placed in a series of never-ending dissertation "classes" in which you are required to work towards your dissertation. Note, these "classes" are supposed to be monitored by an instructor however this is not the case. They market the program in such a manner as to tell students that you will work productively with a dissertation committee in an expeditious fashion towards your research. I am currently in my tenth "class" with no end in sight. The instructor is simply non-existent. Students continually post in the questions for instructor forum and in the discussion forums to no avail. The class as a whole has repeatedly complained regarding the lack of any guidance whatsoever but without any resolution. Walden will also charge you $3,000.00 per each of these "classes". Because of the lack of available instructors to serve on dissertation committees, you are forced to work with whoever is left over. The lack of communication is absolutely appalling. I once waited 9 weeks...yes WEEKS for a reply to an email. Feedback of any kind on your dissertation drafts will take MONTHS thus the justification to keep you locked into these classes indefinitely. It is repulsive how this school can continue to get away with this completely unethical (and let's face it illegal) business practice. Once you are done with your required coursework and begin the dissertation process, you are essentially stuck. You can either withdraw with no degree to show plus a mountain of debt or continue to process with the false hope of one day finishing....plus an even bigger mountain of debt. Enrolling in this school was unquestionably, unequivocally, the worst decision that I ever made. This school absolutely needs to be investigated for false business practices.

14 Comments
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Mindy - 5 months ago

The dissertation process in trying to even get a prospectus approved is a joke! The instructors in the dissertation process are pompous idiots. I guess they forgot what it is like pursuing a PhD. I would not recommend Walden to anyone! I am in my fifth year getting no where! I regret signing up for the Clinical Psychology program.. It seem to me that the instructors move along their "Favorite" students, and the others are left behind to figure things out.

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Robert - 5 months ago

I regret signing up with Walden too. It has been a complete waste of my time and money. A full-blown investigation needs to be conducted. How can they continue to get away with this?? CRIMINAL.

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Carol Kostella - 5 months ago

Agree completely with Mindy and Robert. I owe the federal government over $134,000, have been a student in the clinical psychology doctoral program since 2008 so time is of the essence and was actually told that my chances of winning the lottery are better than getting an internship by a Walden professor. Thanks Walden.

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Anonymous - 5 months ago

Why would anyone enroll in a PhD program at an online school? What kind of resources do they offer? Do you have an accredited research library at your disposal? Asking as someone with an offline doctorate, what are dissertation classes? Sound like study halls for potential PhDs.

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emeka - 4 months ago

Thanks very much for your insight. I guess that's why Walden has moved to lure international students from third world countries because they have been busted in the US. I wanted to enrol in their PhD Public health or DrPH program. I guess i had better looked for brick and mortar schools that i can combine online studies with classroom experience. Please thanks for the review. It was extremely helpful.

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Michael - 3 months ago

I wholeheartedly agree with the comments posted here. I too had a horrible experience with Walden and at this point I have contacted an attorney. To address Anonymous' question regarding why anyone would enroll in an online doctoral program, for those of us that work F/T, this is literally the only option. I have a strong GPA both for graduate school and my undergraduate work and I also have a high GRE but remember that traditional doctoral programs almost always require F/T enrollment. I am a 54-year male working two jobs with a family, bills, etc. and like most working adult students, the only option for a Ph.D. is to pursue one via an online program and trust me, this option is less than ideal. The courses themselves weren't bad, it was the dissertation process itself. I went through numerous committee members given the inordinately high turnover rate with instructors. This translates to a ridiculous amount of wasted time trying to get approval on each chapter draft. The time factor for feedback is nothing short of criminal. Months in delay and of course students are charged for this wasted time. Walden intentionally delays this process to justify student enrollment in the dissertation courses and thus, keep students in this criminal loop of never ending classes. Why this school continues to operate is mind blowing. I can only hope that our comments are legally reviewed and archived so that these criminal institutions will one day cease to exist. It is a sad day in this country when profits supersede education.

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David William Stewart - 3 months ago

Every one of the previous comments contain some element of truth. Every one of these comments also contain some element of bias, and possibly agenda as well. I have experienced all the problems noted, especially in the dissertation program. As I mentioned in an earlier post, some of my professors provided minimum input to class assignments, some clearly gave their souls. Delays in the dissertation program are varied - but in all fairness to all concerned while Walden certainly has issues regarding timely response, many schools - online and brick & mortar schools - also have these issues. We live in a very busy environment and academia is certainly as busy or more so than the normative business environment. Most universities have reduced faculty due to budget cuts - by legislatures, administrations, both etc.- see many more "adjunct" faculty - in major cities, like Houston - might be driving 50 miles or more a day crisscrossing the city to teach at 3-4 schools in order to make a living. Sure, no excuse - but maybe a significant contributing factor. If not for online education I could not have gone to graduate school - nearest option is 70 miles away - one way - simply not viable. If my dissertation prospectus is not viable, then I need to change it so it can be viable - my responsibility not the school. If the school does not respond to me - then I need to do what I need to do to make the school respond to me. I can not imagine sitting on my butt for 9 weeks hoping someone will feel the spirit move and communicate with me. That is just silly. Sorry. The graduate level education demands a much higher level of academic commitment, and demonstration of academic proficiency.

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Anonymous Applicant - 3 months ago

Thank you everyone for your comments thus far. I am planning to begin the Clinical Psych PhD program this June 2015. I have been continuing to research other schools and have been trying to do my research before I commit to a school.

My biggest question is the accreditation... I live in VA and am hopeful to become licensed. Does anyone have experience with the APA in VA regarding obtaining licensure? Or were you accepted in other states? I don't want to start this program and then realize at the end I won't be able to get licensed.

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ProGrad - 3 months ago

Seriously David? It hardly constitutes sitting on one's butt being inactive. I engaged in constant proactive communication attempting to reach out to certain committee members who engaged in excessive delays but to no avail. What is silly is your focus on other students' experiences more so than the subpar quality of "education" provided by this "school" whose sole goal is to turn a profit.

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emeka - 3 months ago

David? Really? A graduate student is supposed to be mentored. That's the essence of graduate education. It's not supposed to be "do it on your own" stuff. Again, no matter how perfect your dissertation may look to you or your peers, the input from your professor makes a huge difference.

More so, don't make excuses for Walden because Walden University charge top dollars for her programs! Despite the fact that course delivery and faculty contact is way below the amount charged.

In the end it's called "Rip off".

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David William Stewart - 3 months ago

I respect the response comments and value the difference of opinion. Yes, the chair and/or committee member certainly remain responsible for proper mentoring of the doctoral candidate. However I think it is also noteworthy to observe the profound differences between the traditional academic setting (aka brick and mortar) and the online teaching environment. My dissertation deals with these specific issues and how they apply to students with attention deficit hyperactivity disorder. As a member of this population I have an intimate appreciation with the learning difficulties associated with this learning class. In my opinion (unsupported by cited reference in this case) the online learning model provides the most appropriate teaching methodology for this particular population. However I also feel that the significant advantages associated with online learning likewise provide a generic application. It is worth observing that any student classification or learning method also assumes both student and administration commitment to a successful academic experience. Are there deficiencies at Walden? Certainly. Are there identified deficiencies associated with the academic experience at say, The University of Texas, or Harvard, or etc. I submit that deficiencies can and likely should be identified in any academic program. It is also important to note that a "deficiency" in and off itself does not condemn an entire program. A case can be made that Walden charges too much for the service provided. Same can/may be true for every school available, brick and mortar or online or both. Online schools, Walden etc., provide a convenience service - and just like fast food, they charge more for the product. It is also important to note that just as the hamburger flipper at Jack in the Box might not care about providing your order the way you like it, some professors don't provide adequate supervision, or academic oversight to students - regardless of class or level. This is a continuing responsibility of the particular school. Yes, the school should be conducting the proper evaluation of professors - no doubt. But, the student also holds the responsibility of the provision of objective, unbiased, and documented, evaluation of a teacher's key competencies. Bottom line, no environment holds a monopoly on good or bad.

Thanks

David

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Michael - 3 months ago

David, where to begin. Let me preface by saying I appreciate your comments and your willingness to stand up for this business. Note that I intentionally selected the verbiage of business, not school, because it bares repeating that this is a for-profit business and as such, their primary focus is purely revenue driven. This forum is one of a minute few resources in which students can openly voice their experiences with their respective instructors and programs and as such, they are going to reflect individual variances, or as you would refer to them, biases. I would defer you to the holistic reviews of this business in total. There are more "1's" represented here for a reason. Naturally there are going to be a few good (or more engaged) instructors along the way but this is a obviously a forum in which people are more apt to express their dissatisfaction, clearly as reflected by the provided data. Let people vent appropriately and warn prospective students of their negative experiences so that this business does not accrue more unhappy customers.

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DavidWilliamStewart - 3 months ago

Michael and others:

I think it is clear that those who attend this school, the University of Houston Downtown, College Park and other locations, Texas A & M and on and on etc., will have divergent opinions about the scholastic experience. "For Profit" ? Well certainly. Frankly, unless the "spirit" moves so to speak, and state/federal legislative bodies come to the blindingly realization that all education should be a right of citizenship and freely available to all based on their individual ability to learn the material, we will increasingly see the growth of "for-profit" educational systems. We live in a society/government based on the free market financial concept. The primary foundation of the free market is I sell something you want. The more valuable my product, the more demand for my product, the higher the cost. On the other hand, if the quality of my product does not compare favorably with its competition then clearly my sales will decline/ I will go out of business and so on. Are internet schools over priced ? I believe there is no question that they are - as a category. Are some more effective than others? Again no argument from me. Are there effective means of address available to students who feel a particular dissatisfaction with a/the school, professor, administration? Certainly. These kinds of (pardon the expression) "gripe boards" like so many on the internet serve some need of our society. We all know this and indeed respond, submit, accordingly. However, it does not positively serve a current or potential student when someone posts comments designed as self-serving explanations of their particular failings as a student. Change is and remains a construct while initiation of procedures necessary for the effective implementation of change remain an area of difficulty few are willing to embrace. My final comment about Walden: The school, like many, offers a product directly related to the degree of effort the student brings to the task. Walden, like many, for-profit, private, public, etc., likewise exists within the academic aura traditional to higher education: some professors do not feel they are or should be responsive to student needs, administration exists to increase profits/reduce expenses, alumni want increased access/control over school operation, and donations continue to reflect the special interests of contributors versus the particular needs of the student base, while students increasingly feel that attendance at a university (college) by and of itself implies graduation, combined with significant personal gratification - oh, yes, with grades awarded as a factor of presence versus demonstration of academic growth. We have seen a real decline in the overall quality of college students. Perhaps we need to re-evaluate high school performance as well.

Thanks

David

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Tristan - 3 months ago

David -- you are right regarding the quality of both middle school [my inclusion], high school and even, college education. I see the poor performance at work from younger co-workers who cannot spell and put words together to make complete, logical sentences. The "high school educated" supermarket "sales associate" (checker) cannot make change if he/she inputs the wrong tendered amount into a computerized cash register. I have taken a graduate writing course or two from Walden. Much of the material was taught to me over 40 years ago in Junior High, and later, reviewed 35 years ago in College. It is shameful that this institution must spend the time teaching graduate students how to construct sentences and use the basic English grammar that these students should have learned in Junior High, Middle and High School, let alone College.

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Degree: Higher Education
Graduation Year: 2016
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I am currently attending the MS in Higher Education program at Walden University. I am about a quarter of the way through the program and I have to say I am pleasantly surprised by the program to this point. I initially wasn't sure about the online learning environment, but have found it to be very easy to follow instructions and the material to be relevant to the themes of the courses. Every class has a major discussion requirement that connects you with your classmates, and makes the learning experience very interactive.

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Belinda V. - 5 months ago

This is so clearly a fake review! Don't fall for it.

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Dan M - 5 months ago

It really isn't. I assure you. Your response notification just popped up in my e-mail so I thought I should let you know that I am in fact a current student and am happy with the program.

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Terri - 3 months ago

Belinda, I agree. Smacks of a Walden rep. Do your homework on this school everyone. You will be glad you did.

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Degree: Counseling Psychology
Graduation Year: 2016
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Do not enroll in Walden it's a scam. TIME TO DEGREE COMPLETION AND OVERALL POLICIES: I enrolled almost three years ago as it is one of a few CACREP accredited programs in counseling. I was told I would finish my degree in two years, three years ago. When and if you make it to complete your field experience beware. The email address listed in the field experience manual is incorrect and hasn't been for some time. I was forced to wait two terms because I sent in paperwork to said email address as instructed to do by academic advising and heard nothing. You will have to complete excessive amounts of documentation and the office of field experience will drag things out as much as humanly possible. Once you jump through all of these hoops they may or may not remember to register you for the course. As a student you are not allowed to add or drop any courses without speaking to academic advising. Oh, but wait it gets better, getting ahold of your every changing academic advisor is like trying to track down bigfoot. Even when you schedule appointments with them your assigned advisor is rarely the one who calls you back. I the three years I have been there I have spoken with a counseling program advisor twice. Most of the time you are sent to advisors for other programs who have no clue what your degree requirements are. Whatever you do please do not have any health related issues. I was placed on academic probation because I received C’s in two terms worth of classes causing my GPA to drop below the required 3.0. The reason you ask, I had cancer. Walden’s disability services did not consider cancer to be a short term disability and I was told that I would have to completely withdraw from the program which may or may not cause me to lose credits when I re-enrolled. So yes I was only able to get a “C” in the two terms I took during chemo and surgeries, because as I was told by financial aid and advising “you should have used your time away from work to focus more of your academics, it may have helped you get your mind off of your health problems”. FINANCIAL AID: First off their financial aid process is horrible. They do not notify you if there is any issues and let you find out when you get a bill. Every support staff I have ever spoken to or email has taken excessive amounts of time to respond. However, their "policy" is 1-2 business days. They use an outside vender to process refunds which is scary to me as far as security is concerned. FACULTY AND COURSES: The faculty teaching the courses are inconsistent with grading what may be an "A" paper for one will be a "D" for another. As far as the discussion boards are concerned which are required weekly, the instructor will give you the response requirements then count off if you do not exceed above the requirements. You are required to read 5 or more academic journal articles per week per class and find a way to cite them in your discussion, weekly assignment, and discussion response posts. Most of the counseling program text books are custom editions thus forcing students to order from Walden's bookstore and pay several hundred dollars per text book with a tiny $500 budget. There has not been one single term that I have not had to pay out of pocket for materials. You have to complete an online form that can take up to two weeks to be processed to get your book advance from financial aid, when there are only two weeks between terms. This forces students to pay for inflated expedited shipping costs so that they don't start classes without their materials.

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Magan - 4 months ago

Wow, I am sorry you had to deal with that. My experience has been the opposite. Although I do not have cancer. I found out I was pregnant a month after starting the program. I experienced difficulties during my pregnancy and I worked with my instructors to get extensions. I also was able to take 2 quarters off after having the baby. I did have an instructor who gave me poor marks on my assignments, when all my other professors have complemented my writing and research skills. As for the discussions, they even say if you only respond to the minimum you will only get an average grade (C). Whereas if you go above the minimum you will get better marks. - I hope you are well and your health has improved.

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Degree: Education/Teaching of Individuals in Early Childhood Special Education Programs
Graduation Year: 2015
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I finished my Ed.D. In less than four years. I had one horrible professor but the rest were solid. If you are self-motivated and disciplined with strong writing skills you will get through.

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CJ - 4 months ago

You have to be committed to the program and motivated to complete your work with the highest of your ability. It takes time and dedication to make it through your program and get the most out of the experience. I had positive interactions with faculty and enjoyed all the residencies. This is not a cake walk. You will get what you put into it. I support this school's mission 100% and would recommend it to anyone who was serious about pursuing their education. I have completed two years in the PhD program for Education. I expect to graduate in a year and have many job prospects - and the employers know where my degree will be coming from!

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Degree: Counseling Psychology
Graduation Year: 2016
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Its a very expensive very long program. They do not give the full story when you sign up. There are tons of hidden costs. The professors grade inconsistent. The support staff is non committal and less than helpful. Much frustration associated with the process.

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Degree: Business, Management, Marketing, and Related Support Services, Other
Graduation Year: 2015
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I attended Walden with great expectations in finishing as documented in the admission process. I found out way TOO late that the majority of the students do not finish in 5 doctoral study final classes - they finish in 10 classes!!! This adds time - over a year, not to mention so many DOLLARS. I had 3 different methodologist that took over 5 months to review a part of the study. Completed my study process over 6 months ago and between the individual reviews, it is still in process with no expected completion. Another tactic in keeping the dollars coming in to Walden. Too late for me, but do NOT start this program as the promises to complete in a timely manner are false.

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Walden Grad - 5 months ago

Graduated with Ed.D. In less than four years. Take care of your business and you'll get it done. Had one bad professor. The rest were rigorous and supportive.

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Connection - 5 months ago

Graduate level students are expected to have the maturity and foresight to research and make rational decisions. You are in an academic setting and appropriate research should be a skill you are developing. Walden offers advice, but students bear the burden of their own success. I appreciate Walden University. Walden will empower and guide, but is not responsible for holding your hand and spoon feeding you through education. Rise to the occasion and get the job done. Your lack of planning does not create Walden's problem.

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Degree: Gerontology
Graduation Year: 2014
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The school does get you to your goal of graduating from an NP program with the ease of completing assignments when it is convenient. This allows you to work and go to school if you do not take two clinical courses at the same time. The frustration is you do not have a physical person to go see or to contact quickly with concerns. Often the instructors are in different time zones as well as classmates. There are times when you need to complete a group project and it is difficult to do so. The other issue is you do not have specific phone numbers for a specific person in the registrar office and such. They have a third party group that takes phone calls or you email this third party with concerns. Then they direct your concern to the appropriate person. This is time consuming and frustrating. If the specific person replies to your response they only leave contact information for the third party response team and not their direct contact info. For example, I requested my transcripts to be sent directly to the ANCC for my application for my test. The ANCC wanted the transcript sent to their PO box. It turns out Walden's carrier service will not overnight a document to a PO box and only the USPS does. By this time I already submitted my payment for my transcripts to be sent to the ANCC via their PO box number. I received all this info via email from the person processing my transcript transfer request. The response number and email was a general number for the department. I sent both an email and called the number. I was directed to a third party person that just answers my questions. He was not able to change the address on my transcript request. He only would tell me how to submit my transcript request. We just kept going in circles. In their NP program you really are the driver of your learning experience. You feel as if you have to teach yourself everything. You also have to choose your own preceptors, which is good and bad. It is good in the fact you can maybe get someone you know or that is close to your residence. The bad is they are hard to come by. Also, they do not provide a specific list of expectations for the preceptor. It is very broad and generalized. I was expecting to see a check mark list of skills, tasks, diagnoses, etc to have to see and experience.

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Stephanie - 4 months ago

Hello,

I am currently in the FNP program at Walden. Did you pass your ANCC exam? Are you currently working as an advanced practice nurse?

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Degree: Curriculum and Instruction
Graduation Year: 2015
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The support staff have been very helpful so far, no problems with financial aid or advisement so far. I disagree with the classes being too easy. I guess they might be if you do not have a full-time job. Online learning is self-propelled. I am learning quite a bit from my readings, videos and personal research. However, the professors are lack-luster. I know that they are holding advanced degrees, but many of them are not teachers. Their practices fly in the face of what we are reading in our education classes. So far, many of them as rude and do not answer emails promptly. In the class I am currently taking, the professor or should I say facilitator takes two weeks to grade applications and then deducts points for word choice. I am not belly-aching because I am doing poorly, as a matter of fact, my grades are excellent. I just expected more expertise and more guidance. I do not feel that personal touch that I received from the support staff. For that I am sorely disappointed and if given the chance, I would not have began my graduate education with Walden University.

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Degree: Higher Education
Graduation Year: 0000
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Really, this just confirms what I have been saying about dishonest and unethical practices at Walden. Representatives from Walden are now posing as students and prospective students in an attempt to refute bad reviews on this site. Truly tasteless Walden.

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Brian Jungen - 5 months ago

How do you know this?

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Degree: Human Resources Development
Graduation Year: 2014
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I love Walden University because of its structure and quality of programs. Some classes were easier than others. Many were not. I have gone to other online schools and didn't feel like I was in a graduate program. Walden University was different. I felt challenged and like I participated in a hig her calling to serve my community. After I received my degree I received a government job based off my knowledge in my field. I believe that I am prepared to pRogers in my field because of my Walden University education. I would never conclude by one problem that this was a bad choice. I had a lot of issues but overall it didn't out weigh the feeling of meeting brilliant minds at graduation and knowing that you have a network of professionals who are top notch.

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Mrs. DNP - 5 months ago

Does anyone have any feedback on Walden's DNP program? There are individuals who I thought had completed the program, now I see their names on the roll for my class. What's up with that? Why does it take the committee so long to give you feedback on your DNP project? Is it that they need more instructors? This can get expensive!

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