Western Governors University Reviews
Student & Graduate Reviews (432)
Horrible school. Rude staff. IT idiots. Computer systems never work. Save yourself the time and money and stick with a regular school. The admissions is a joke, with no follow up and nothing but excuses. You would think with all the competition they would care more.
This school is a joke. They accused me of cheating on a paper and I called them on it asking for proof of receipt since they said I bought the paper and...........NOTHING! They couldn't provide anything and I was still punished with a six month suspension. They made the "hearing" in the middle of the afternoon when AKA online students work !!! Needless to say I got my money back and transferred out. Seems to be a theme from them, as others have said they push back your graduation date to get more money.
Not only was it a positive and rewarding experience to get my degree at WGU, they also offer great alumni services. My student mentor was great, the course mentors were helpful when I needed them, and my degree has allowed me to get a better job. It might be hard for some people to do education without hand holding but it was exactly what I needed. I was able to finish on one year and I learned a lot about my field, this is a place where you can learn as much as you want if you are willing to put the effort into it. Being able to fly through a few classes, with my current knowledge, was a huge relief. I'm trying to be partial in my review but it's hard to be when you are so excited. Because WGU also offers scholarships, one of which I received for $500 a term, I was able to finish my Bachelor's for under $5300 including all materials and fees. I intend to return for my Masters.
Nothing is wrong with WGU, and no I am not a "plant", whatever that means. I am married, pay my own bills, etc. and attended a 2 year tech school, but never graduated. I have been enrolled at WGU since 2013 and will be graduating in 2017. I had no problems with transferring my credits, even though only about 24 of them transferred out of maybe 46. I am enrolled in the BSIT program and have had about 3 degree plan changes, which isn't a big deal imo. Some courses were dropped and replaced by more relevant ones which I thought was a good thing. WGU is a self-study, self-paced online school where you must be responsible for your time! They have a low graduation rate because people can't handle taking care of themselves. You have to find motivation to work on your classes because there are no teachers to hold your hand. It is taking me the full 4 years to complete my degree, but that's not because I am slacking off, it's because I am a slow learner and try to understand everything before attempting the assessments. If you can find motivation on your own, and not waste your time or are not lazy, I would recommend WGU to you. If you need assistance every step of the way when it comes to learning, then please save yourself the trouble and go to a traditional college, which by the way is much, much, much more expensive. WGU terms are a total of $3035 every 6 months, and you get to add the typical amount of 12-16 "credit hours" worth of classes in each term, BUT if you finish all of your classes quickly, you are allowed to add more classes into your term without paying anything extra as long as you are able to complete them within that term. Many of the classes in the IT Security degree are based on certification exams, mostly CompTIA, and CISCO. Basically if you pass the certification exam then you pass the class. As for the general education classes and the other non-technical classes, you submit tasks (assignments) through a service called taskstream and you get graded based on a rubric that is presented to you for each assignment or objective assessment. There are no homework assignments by the way, only the final assignment and/or test. I have had no problems with task stream in the past, people tend to complain about how long it takes, but they don't give them a fair chance. I always received my results within 2-3 days. One other thing is that you keep in contact with WGU through a student mentor whom calls you every week when you're a new student through your first term, and then calls you every couple weeks depending on a schedule you set with your mentor. Many people complain about this as well, yet I have no clue why. Overall WGU is a great online college that is very affordable. I do recommend this school easily.
If you are wanting the bottom line, then here it is: WGU is a wonderful, progressive approach to higher education; but only for motivated students with related work experience. This concept is very important to understand if you are considering WGU. It's not a bad thing. It just means that WGU's approach caters to a specific type of student. If you have little/no experience in the field of your desired degree, then you may find WGU's competency approach to be difficult. If you are not good at organizing your time or keeping yourself on task, then you may not reap the cost-savings benefit of WGU's flat rate pricing. Personally, I had a great experience with WGU and received a wonderful education. My focus was in business - first with the BSBM program and then with the MBA program. My 6+ years working at various supervisory and project management levels certainly helped me to pull the courses' business concepts together. The coursework was challenging and I retained volumes of knowledge through the process. Sure, I had to commit 12+ hours per week to class work for a few years, but I kept myself on track and finished both programs far ahead of schedule.
I was able to cut off 9 months because my experience helped me to get through classes I already understood faster. The projects they make you do really prepare you to be a leader and advocate, I have gained so much experience and confidence in the research, project and community health role. One of my projects was used by my work to update a patient care policy. I have learned and gained so much from this program. The concepts align with the standards of magnate status hospitals. At home proctored testing, the online format, and support from course mentors made this program convenient for my lifestyle. Although, you must be extremely self motivated to study and stay on track.
WGU allowed me to obtain this degree with great flexibility regarding schedule. I could not have graduated from a program with hard deadlines due to my demanding job. I found course mentors to be variable, just like any other school. Some were terrific, others...meh. The content of courses is very similar to what my colleague got at a brick 'n mortar, high profile school here in Michigan, I am very grateful I don't have her loan! It is possible to pass without doing much reading, but I have learned this is true for non-clinical MSN's at other schools too.
I recommend WGU. The school is under rated, the business curriculum, and course work is up to date, and on par. It's not easy however, which probably accounts for the very low MBA graduation rate. Occasionally, a few technical snafu's pop up, but to anyone experienced in business online, they're manageable. I'm now pursuing a PhD.
HORRIBLE SCHOOL!!!!!! WGU is an absolute nightmare and a joke of an education. They have serious technical issues with their software that need addressed immediately. On 2 separate occasions technical difficulties interrupted my exam which caused me to lose the entire thing. I could have bursted out in tears when it happened. I spent nearly two hours working on a Statistics exam when this happened. The follow up I received was that it was a Bandwidth problem on my end. Sorry but I am not buying that crap both times it happened was when I was nearly finished with an exam. I have excellent high speed internet service through Fios and a brand new laptop it is not my issue. The course mentors must be taught to delay students to re-take an exam, I am assuming it is a financial thing since the cost of the school goes by term and not courses. My course mentor for Statistics would not let me re-take the exam for weeks until I received 100% on the "re-mediation plan". The course mentor sends you all of this material that isn't even required to complete. WGU's hours are not friendly to people who work on their course work and exams in the evening hours. Think twice before enrolling in this school, the bad reviews about this school unfortunately are correct. They claim the school is accredited but the creditors aren't even well known. Pathetic!!
Please take caution!! I have completed 32 CUs in three months and I am now being intentionally held up by the course mentors. The course mentor refuses to help she makes appointments to call me then I never hear from her. I have reached out to the evaluation department to obtain information about needed revisions and I am told it is against school policy for a student to be told what revisions are needed. I have written 7 previous scholarly papers all of which were given a 4 on the rubric. I find it very difficult to understand why now this last class there are issues especially since this class only counts for 2 CUs. Upon completion of this class I will graduate and cut 9 months of my projected graduation. I can not help but believe there is some motive behind delaying me and I am sure it is financially motivated.