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Western Governors University Reviews

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Student & Graduate Reviews (457)

3 out of 5
Degree: Information Assurance

Like many online schools WGU gets a mix of excellent and poor reviews. I picked thier IT master's program for two reasons. First, it was the only one I found where obtaining IT certs were part of the course. Second, they claimed it was respected for NSA security standards. I had a good experience my first term, but a string word of caution. Do not expect them to assist you if you are in the military and get deployed. As a part-time guard guy I got called up to active duty status and was unable to complete my second term. Below is a description of how WGU screwd me over.

You only need VA money to cover the term, anything extra, such as grants and loans obtained from FAFSA will be refunded to you. I elected to use the excess for additional books and materials not required, but useful, for my course. When I notified the student services center about being called up on active duty for 8 months I was informed they only honor 2 month deferment for deployments. Who only gets deployed for only two months? Anyway, WGU told me they would "help me out" and refunded the student loan money for the term and then immediately turned around and asked me for the money they gave back to the lender. It's a shady practice expecting someone to have thousands of dollars to give you. They refused to defer payments until I am able to start again and are profiting for their "support" to military personnel.

I highly discourage any military person from attending if you have not separated yet.

**typed on mobile device, please ignore typo and grammar errors**

2 out of 5
Degree: Early Childhood Education

WGU has these mentors who babysit you every week to make sure your doing your job. The courses you have to have everything exactly the way they want it or the entire task gets rejected. Seems like a planned set back to keep you in school. Simple things that can just be marked down and still accepted at normal universities and still be equivalent to an A- or a B+. They require everything to be exactly the way they want it and the instructions are not exactly clear.

You find a leap of information that could have been spelled out in original instructions after you call 2 to 3 mentors who are obviously paid to hold your hand. Really, its a waste of time, all these phone calls and what not. Not for me and I will be changing schools very soon.

2 out of 5
Degree: MBA

After I completed my BA at Indiana University, I wanted to find an MBA program that did not require the 3-5 years management experience to be accepted. WGU had just come to Indiana as a new state school, so it seemed legit. I will admit I did not research it enough, as I was too excited to start and get moving on my MBA. I did classes for about a year, then decided I wanted to graduate from a stronger MBA program, as there are many online options. Below are the main problems with WGU:

1. Structure of School - WGU thought they could reinvent the wheel in regards to the standard structure of a university. Rather than the having an advisor, and a professor who teaches your classes and grades your papers, what you get is a personal mentor who calls you every week to check up on you, a class mentor who is basically just there to answer questions in regards to the class, and a third party grader who has no involvement in the class other than grading your paper.

2. Cirriculum - I was under the impression I would be having a standard syllabus with due dates on assignments flexible enough for the working person. Also, I thought there would be SOME multimedia and recorded lectures. What I got was a final project that you need to turn in to pass the class, and a bunch of material and quizzes that you can essentially bypass. They take random chapters from a variety of books and the final project has nothing to do with what you just read.

3. Grading system - When I enrolled they told me it was pass/fail but a passing grade was a 3.0 equivalent. To me, this meant that when an employer or university asked for my transcript it would show a 3.0 average. Not so... no GPA exists at WGU.

4. Going back to the structure of the university I will dive deeper in to the problems that plague WGU; a.)Personal Mentor - When you are new to WGU, you have a lot of questions, and it is helpful to have someone on call about how it all works. However, I am a very independent person. After a few weeks when I figured everything out, the calls got old quick. The mentor went from helping mode to essentially becoming my academic boss. They check up on you in a scheduled call each week, and start getting on your butt about getting the class finished. What I found out soon after is that mentors are paid commission for students they retain. If you fall behind or drop out they are denied commission. So they start panicking if you aren't up to par. Toward the end of my second session I seriously lost all motivation because I realized the program was both flawed and a sham. I just started ignoring the calls from my mentor, and he soon informed me it was required and I could be kicked out of WGU for failing to talk to him. Let's just say the mentor is an annoying pain in your side after the first month or so.

b.) Class mentor - These were likely the most helpful people at WGU, as they actually understood the coursework. Unfortunately their help is of little good, as what they want does not coincide with what the third party grader is looking for. I even had multiple class mentors admit that while they prefer it a certain way, to simply stick to the ruberic you are given for the class in order to pass, which brings me to the next section;

c.) Ruberic and third party grading - Unlike most professors who use a ruberic to a certain point but still have an understanding of the material you are writing, your paper gets submitted, then either approved or denied by a third party. Example, I finish a project for a class, submit a paper or project, then submit in their database. 5-7 days later I recieve a message saying that I did not pass, and must make revisions. Then you get a scale of 1-5 in each category, you must have a 4-5/5 in every category to pass. While the ruberic is acceptable, there are times at Indiana where the professor did not understand what I was getting at. When I talked to them and explained the situation, they accepted it or gave me feedback on what I did wrong. You get none of this at WGU, just accepted/rejected and numbers. You can have a different person grade your paper each time you submit. For example, I submitted an e-commerce project which required 10 links on the webpage. I have over 10... closer to 15 links. The grader just thought the links were blue underlined font and told me I only had 2 links. This would easily be resolved but there was no communication with them. I think they have updated this so the student can actually send a message back to the grader, but it is still third party grading... they literally outsource it to a company. To me this is unacceptable and I don't even know how these guys are accredited.

I started the program in 2/2011, and left 11/2011. It was one of the best decisions I have ever made, and I am now looking at an online MS from a decent program so that I can eventually get into a top tier AACSB accredited school, hopefully IU Kelley School of Business.

Save yourself some time and money, don't go to WGU. When I read good reviews for this school it blows me away. I literally learned NOTHING over the course of a year in this MBA that I did not know from IU. I am paying for an education not a degree mill.

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5 out of 5
Degree: Technology Management
Graduation Year: 2012

I just graduated from WGU and I can say that it's a different type of school. I am proud of my education there and am planning to start my MBA with them this February.

To be successful takes a high degree of self discipline, more than a traditional brick and mortar school (I have experience with both). You also MUST be able to learn on your own.

If you are the type of person that learns from someone demonstrating or "showing" you something, then you might find it harder to succeed. You have to be able to learn from reading, researching, and reasoning.

4 out of 5
Degree: Marketing
Graduation Year: 2012

This school is perfect for adult learners currently working full-time and interested in pursuing their degree towards career advancement. You have to be able to utilize the resources provided: mentors, books, webinars, and of course being computer saavy is important.

5 out of 5
Graduation Year: 2012

I just graduated from WGU with my bachelor in finance and I have to say that WGU was the right fit for me. I did a lot of research prior to enrolling and was a little disappointed that I only got a few transfer credits from WGU.

However, since you pay for the semester and not per credit I was able to speed through some of the general education classes. The whole bachelors took me only three years and I did work a full time job and another part time job the whole time. I loved the flexibility of the individual studies.

Yes, you have to be self motivating and self disciplined. This is not a school that holds your hand but be honest an employer does not either. What I learned from the school besides finance is independent studies, self discipline, time management and critical thinking which I am using greatly in my job. I had a great mentor (and it was the same the entire 3 years). GO WGU

4 out of 5
Graduation Year: BS in 2014 MA in 2016

I was unemployed for six months and needed to do something so I figured I would look at finishing my degree. I looked at the usual candidates Phionex etc. as well as local options. local options are impacted and would have taken significantly longer. I found WGU shortly after and was interested and decided to make it my choice. The admissions procedure was straightforward and effective.

I got accepted and financial aid done in about 4 weeks and started the next month 2 months after I decided to go back to school. As long as you are willing to put in the work you can do it.

My mentors have been helpful and my advisers have provided a lot of guidance and tips to help out. In short if you are working or not and have a busy schedule as I do with 55-60 hours a week of work and a family this is the best option to help yourself move forward.

I read a lot of reviews and one thing I know is that if you put in the work and ask for help you can do it. It is not spoon fed but you do have to do it on your own and ask for help when you need it. Contact has been good and consistent both by phone and email.

Once again I highly recommend this program at WGU as a legitimate way to help yourself up and into a better position in life.

5 out of 5
Degree: Business
Graduation Year: 2014 (maybe earlier)

I have attended a few schools over twenty years. This was the best fit for me. If you need only to be pointed in the right direction to complete a task, this is the place to be. You pay by the term, not by the amount of credits. Take 12 units or 22, the price is the same. So far in my first term I have completed 15 units and on pace to complete over 21.

If you need your hand held every step of the way, need a brick-and-mortar environment (which they have in a few locations) or do not possess the ability to manage time effectively then this might not be right for you. However, If you are self motivated, manage your time efficiently and are research oriented person WGU could be a perfect fit.

5 out of 5
Degree: Marketing
Graduation Year: 2013

I loved WGU. This is a school for people who can learn on their own and want to speed up the process to graduation. To fulfill all requirements, you do have to prove your knowledge, but if you reach out for help, you WILL find it. The student mentors WANT you to graduate. I really felt like everytime I was on the phone or emailing someone that they were behind me 100%.

I am a flight attendant and my schedule is crazy. The way WGU has their courses set up was so perfect. And my mentor could change our scheduled meeting time if I needed to. This school is not for people who NEED homework to learn. This is for someone who can read what they need to and comprehend quickly. I could not have been luckier to find WGU when I did. If I have any regrets it's just that I did not find them sooner! I plan on completing my MBA once I finish my BA next summer.

1 out of 5
Degree: Business

Even though WGU is classified as a non-profit school, it seems they only care about money. I felt rushed to accept the Academic Activity Verification, not knowing the consequences. Sure they tell you in a round about way via a long computer based orientation process. Seemed like every day I was asked "did you accept it yet?" The day I accepted was the day I was told I now owe.

The curriculum and support was indeed lacking. You have to be completely self reliant and hope that the grading czars approve of your work.

I have completely given up and now that I am past the deadline I owe a full semester tuition. My advice to anyone considering WGU is to really do your homework and consider all options. If you do choose WGU, make sure you have a good home support system.

With everything in life, you get what you pay for...

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