American Public University System Reviews
Student & Graduate Reviews (115)
Started out good, but toward the end of my second semester, I was beginning to learn how awful this place is in the finance department. They claimed they "overpaid" me financial aid even though I sent them ALL requested documents proving my taxes and income. They said they never got it even though I called my advisor right after mailing it, and she said that everything would be FINE as long as I called her right after I mailed it. She would make a note claiming that the documents were on the way and all would be good. Well, it wasn't. They claimed a week or two later that they never got anything and that I now owe almost $2,000 on an "overpayed" GRANT. So now I'm paying on it, which now it seems I'm double paying both them and my loan company. I can't get continued funding until it's paid. And every time I call in, I get a different answer about repayment options. I literally got two different payment amounts that they wanted from me from the SAME person on the SAME call. Seems like a scam to me. All I know is that they had better take my payment and actually apply it to my overall balance (which they haven't so far), or I will start pursuing legal action. Only thing good about this place is the other students and the teachers.
The greatest issue I had with APUS is that (as another has mentioned in a review) course material is recycled, so in the courses that administer regular tests as assignments, answer keys are practically a click away. That is mostly true for general education courses; at least in the English program, classes focus heavily on student writing. What students produce is submitted through a plagiarism checker that is incredibly thorough. It is, thus, not "easy," in the sense that you cannot cheat your way through. The exam for testing out of the program is also proctored. That said, after graduation, I enrolled in a M.Ed. program (with 6-12 teaching certification) at a state college and the credit evaluation concluded in a near-perfect equivalency to their undergraduate program. That is, the majority of my credits were accepted, and I was only lacking six hours (two classes) of undergraduate study in satisfying graduate school admissions. The curricula at APUS is, in that regard, not sub-par. The online format is a different beast, though. The classes are reliant on a lot of writing and workshops in some courses. It is almost entirely self-guided instruction with, often, minimal instructor intervention, but different instructors give different levels of attention to the virtual classrooms. During the course of the English program, I encountered several who were very involved, some who contributed very little but were easy to contact for help, a few who were available only long enough to post grades, one who completely overlooked the class until the last week, and one instructor who became absent after the first week. Otherwise, I have found the levels of difficulty and support to be very similar to those in a traditional campus environment. Advising is a little "hit and miss." I was assigned two advisers during the program. The first was very helpful and constantly checking up, while the second took days to respond and forwarded questions to other departments. Again, the experience was not very different from that of the state college.
The college was great at the beginning but over three quarters the way through and on three Honors Societies due to hard work, I came down with medical issues. Tried to contact my student advisor with no success. Tried to contact the college about my issue but the responded in a way that did not make any sense. I'm getting no support and my hopes and hard work is going down the drain. I can not recommend AMU to anyone.
Do not attend this school for the Electrical Engineering program. The school kept going on about how they are applying for ABET accreditation but leaves students completely in the dark with matters regarding it. They will most likely never get it. Majority of the EE courses will NOT transfer to other ABET institution. Some used to be accepted, and many have begun to change their stance lately. All STEM related class exams are cut and paste questions that are re-used. No test is proctored. If you are a student with integrity and put effort into the class, I am sorry to say most of your peers probably searched for exam answers off google and passed. The only reason you would want to attend this school is if you want to obtain a commission for the military, which scares the hell out of me.
After researching approximately twenty different online schools, I settled American Military University mainly due to the mostly positive reviews and affordable price for military veterans. I was able to push through their entire MBA (Healthcare Management concentration) program in approximately 18 months and admit that it was more challenging than I had expected when I enrolled. For the most part, the professors were very responsive and quite knowledgeable. I can't really complain about American Military. Yes, there were times that I was less than enthused regarding one or two professors taking approximately three days to reply regarding an assignment, but considering I had received both of my bachelor's degrees online through Indiana State while deployed, I know it happens regardless of school. In short, I can honestly recommend AMU to other students and veterans.
This school is TERRIBLE! They treat their employees terribly, staff and faculty included. The school was once phenomenal, but the dire state of the current management has led to decreased morale, zero benefits and no motivation. Transparency with staff and faculty is non-existent which means there is a lot that's being hidden from students. Do yourself a favor and avoid this school. I wouldn't want to attend a school if I knew the staff and faculty weren't valued because that means management sees the students as little more than a paycheck. Do yourself a favor and find a real school, one that's not fueled, primarily, by money. Find a school that values a quality education and improves for the sake of the students. Find a school that values its staff and faculty.
This is a school that has dedicated professors who are knowledgeable about the subjects they teach. The courses are well-organized and professors provide a grading rubric, as well as course syllabus at the beginning of each course. It requires effort, there is a lot of writing, and participation in the forums, but is is well worth the effort. This is for people who are vested in improving themselves with an education that requires them to put forth considerable effort. I would recommend it to anyone who is willing to put forth the effort to do the work. The only negative or drawbacks are the hours they do website maintenance, (if on PST), and the admin office is slow getting things turned around. The turnaround time on grading is clearly defined by the professors at the beginning of the class, there are deadlines, so you will be accountable for getting the work done. It is an excellent program run by professionals, people who are interested in you as a student, and your success. I did not have much interaction with the finance dept, so can not speak to the quality of service there, but student advisors are helpful, response is okay not usually quick, and the website is easy to negotiate.
I found AMU/APUS to be a great school. Yes there are teachers you may not exactly get along with, or that do not respond well to forums, but the overall experience was great for me. I am not a very picky person when it comes to instructors. For instance some took longer to grade my submitted assignments and some didn't respond very often in forums, but I am an adult and the point of the forum is to discuss topics with classmates. I found some students would BS through the forums and that annoyed me but that isn't APUS's problem. Some people are just lazy and thats it. I think out of my whole degree I disliked 2 of my teachers and guess what??, they were general education teachers. One was my political science teacher (SHE HATES TRUMP) and she graded unfair. As long as I agreed with her I got an excellent grade. It was BS!!! Another teacher I had a hard time with was my history teacher. His directions were so confusing and he focused more on my APA format then the actual assignment. THESE TWO TEACHERS however do not ruin my view of this school. I loved my core and major requirement teachers. They were all so uplifting and always worked well with me. I did have to submit some papers late and as long as I let them know what was going on I didn't lose tons of points. I felt cared for at this school. The financial aide department responds right away to emails. My advisor was very helpful whenever I had questions. I overall enjoyed my time at APUS/AMU. I am proud to be a graduate and would encourage anyone who can keep themselves motivated in online classes to attend. I am proud to see my degree and it is recognized. I have already accepted a higher paying job!
My story: This is the second program I'm enrolled in. Received a BA in different field & didn't learn much. But I needed to continue school from a brick & mortar. Only way to do that was online. After finally graduating, I decided to go back & pursue a better degree while taking it more seriously. I was able to complete all the courses I needed with a 4.0 GPA. Never been so proud. Felt like I got a second chance. I can confidently apply for jobs & grad school with my new boosted GPA. Regardless of my grades, it helped me get a job! That is most important. Although I am aware of the not so great education as you would receive from a brick & mortar or nonprofit, I still am planning on continue due to versatility. Hopefully this new program will be different & challenging. It suits me based from my experience, living situation, & goals. Evaluate your options. Pros: - I was able to complete the required courses with a 4.0 GPA - Boosted my overall grades & performance - Easy enrollment, you're in control of your grades, 8 week courses (no waiting for fall or spring terms like most brick & mortar). Who has time for that? Cons: - Didn't have any hands-on training or learning except from some lab homeworks & certain courses - Class is mostly on autopilot - Professors don't really help much & no great at responding to emails or messages - Discussion forums are a waste of time - Class is soley based on literature learning mostly from learning - No live interaction (like other online schools) or even recorded videos
Professor grades differently which can confuse you while you are taking different classes. I was receiving scores in the high 90's and even 100's for two different Professors. Then a different course arrives and a new Professor. My grades are 81, 85, and 48 out of 100 points. Wow! Look at other online universities before committing to a university.