American Public University System Reviews
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This school is TERRIBLE! They treat their employees terribly, staff and faculty included. The school was once phenomenal, but the dire state of the current management has led to decreased morale, zero benefits and no motivation. Transparency with staff and faculty is non-existent which means there is a lot that's being hidden from students. Do yourself a favor and avoid this school. I wouldn't want to attend a school if I knew the staff and faculty weren't valued because that means management sees the students as little more than a paycheck. Do yourself a favor and find a real school, one that's not fueled, primarily, by money. Find a school that values a quality education and improves for the sake of the students. Find a school that values its staff and faculty.
This is a school that has dedicated professors who are knowledgeable about the subjects they teach. The courses are well-organized and professors provide a grading rubric, as well as course syllabus at the beginning of each course. It requires effort, there is a lot of writing, and participation in the forums, but is is well worth the effort. This is for people who are vested in improving themselves with an education that requires them to put forth considerable effort. I would recommend it to anyone who is willing to put forth the effort to do the work. The only negative or drawbacks are the hours they do website maintenance, (if on PST), and the admin office is slow getting things turned around. The turnaround time on grading is clearly defined by the professors at the beginning of the class, there are deadlines, so you will be accountable for getting the work done. It is an excellent program run by professionals, people who are interested in you as a student, and your success. I did not have much interaction with the finance dept, so can not speak to the quality of service there, but student advisors are helpful, response is okay not usually quick, and the website is easy to negotiate.
I found AMU/APUS to be a great school. Yes there are teachers you may not exactly get along with, or that do not respond well to forums, but the overall experience was great for me. I am not a very picky person when it comes to instructors. For instance some took longer to grade my submitted assignments and some didn't respond very often in forums, but I am an adult and the point of the forum is to discuss topics with classmates. I found some students would BS through the forums and that annoyed me but that isn't APUS's problem. Some people are just lazy and thats it. I think out of my whole degree I disliked 2 of my teachers and guess what??, they were general education teachers. One was my political science teacher (SHE HATES TRUMP) and she graded unfair. As long as I agreed with her I got an excellent grade. It was BS!!! Another teacher I had a hard time with was my history teacher. His directions were so confusing and he focused more on my APA format then the actual assignment. THESE TWO TEACHERS however do not ruin my view of this school. I loved my core and major requirement teachers. They were all so uplifting and always worked well with me. I did have to submit some papers late and as long as I let them know what was going on I didn't lose tons of points. I felt cared for at this school. The financial aide department responds right away to emails. My advisor was very helpful whenever I had questions. I overall enjoyed my time at APUS/AMU. I am proud to be a graduate and would encourage anyone who can keep themselves motivated in online classes to attend. I am proud to see my degree and it is recognized. I have already accepted a higher paying job!
My story: This is the second program I'm enrolled in. Received a BA in different field & didn't learn much. But I needed to continue school from a brick & mortar. Only way to do that was online. After finally graduating, I decided to go back & pursue a better degree while taking it more seriously. I was able to complete all the courses I needed with a 4.0 GPA. Never been so proud. Felt like I got a second chance. I can confidently apply for jobs & grad school with my new boosted GPA. Regardless of my grades, it helped me get a job! That is most important. Although I am aware of the not so great education as you would receive from a brick & mortar or nonprofit, I still am planning on continue due to versatility. Hopefully this new program will be different & challenging. It suits me based from my experience, living situation, & goals. Evaluate your options. Pros: - I was able to complete the required courses with a 4.0 GPA - Boosted my overall grades & performance - Easy enrollment, you're in control of your grades, 8 week courses (no waiting for fall or spring terms like most brick & mortar). Who has time for that? Cons: - Didn't have any hands-on training or learning except from some lab homeworks & certain courses - Class is mostly on autopilot - Professors don't really help much & no great at responding to emails or messages - Discussion forums are a waste of time - Class is soley based on literature learning mostly from learning - No live interaction (like other online schools) or even recorded videos
Professor grades differently which can confuse you while you are taking different classes. I was receiving scores in the high 90's and even 100's for two different Professors. Then a different course arrives and a new Professor. My grades are 81, 85, and 48 out of 100 points. Wow! Look at other online universities before committing to a university.
This was a horrible experience, the course deviated from the stated major objectives. I was the only person in the class, submitted my research paper and final exam 3 weeks early. it is now a week past the due date and neither has been graded. The course relied almost entirely on a one dimensional format, read journal articles, respond to journal articles.
I enjoyed my time studying at APUS. I learned a lot from the coursework, and it has impacted my career in a very positive way. I was granted a 25% pay raise upon completing my degree. I am the first in my family to finish college, and hope that my work and dedication sets the example for my children. If I had to state any negatives about the university, I would say that APUS needs to keep an eye on their instructors/professors. I have had a few courses where there was literally no interaction from the professors during the course. In one class we did not receive any grades on class work until week 6! This makes it very hard to know how you are doing in the course. I would like to see video lectures from the professors instead of the YouTube videos as stated by others. The financial services department is a pain to deal with. Thanks to them my wife lost her financial aid, but that will go in her review. Overall, my time spent here has been well worth it, and I look forward to starting the Graduate in Cyber Security later this year!
In the beginning I was pleased with the response time but as we moved forward the response time with the team got even more difficult. They were not helpful at all when I tried to choose the Change Degree portion. I didn't graduate from there but I wanted to share the horrible experience I had even before I started. My husband who is a veteran recommended the school and spoke highly of it, but after my experience I am telling everyone to STAY AWAY FROM THIS SCHOOL!
I feel sorry for those whom have had a poor experience at APU/AMU. The class structure has been perfect for me - it's just self-paced enough to be flexible, but not so lackadaisical it's easy to fall behind. I never had any issues with non-responsive instructors. And as far as 'buying' a degree? Try taking some of my program's core courses - statistics, chemistry, biology, environmental law and policy, water science - they are no joke. It's challenging, and at times, the workload is miserable - but that proves you are earning your degree and truly gaining knowledge. Ive worked my butt off amd made the Dean's list ever single semester. This has been a great choice of college for me. I only have a few more weeks to go and I'm done! Thanks, APU!
I needed a school where I could attend online & get a degree. I went to a brick & mortar school, but had to change school due to life obligation. I discovered APUS & was able to finish my degree in a timely manner. This school is great if you just want a degree & that's it! You won't learn anything. It really depends on the student & how much time you are willing to put in. Personally, this school provided me the tools to get my degree with good grades. It allowed me to restart me GPA for grad school & apply for jobs. However, the structure of the school if very minimal, You definetely get what you pay for! Most courses are structured through weekly forums, couple midterms & exams, papers, & HW. There are no video lectures. You might get lucky & have a professor make you watch a video from Youtube, which you can do for free! There is a lot of reading in most courses. Some professors provide you with slides to view the lecture. There is also weekly lectures written by the professors. The professors respond to messages very minimally. Almost like they don't take the time to help out students personally. Throughout, my experience I would ask professors for specific questions, error, or assistance on HW or the exams. Neither of them responded back! Majority would say that they will look into it but after that, nothing! So I just let it go since I would get good grades anyway. I personally never had any issues with financial aid or any representatives I spoke to on the phone. Most were actually very nice & helpful! The school has good customer service in my opinion. So they get a big plus for that! I have been to many schools & this was hands down the best customer service I have received. I have spoken so many on the phone & sometimes hours. It's like they are my friends. Overall, if you want to actually learn, go to a different school. There are much better options out there! If you just want a piece of paper, this school is your best bet. I thought about coming back for graduate school, but I decided to look elsewhere. The platform is clean & organized. But I have been to much better online school than this that made learning more better & funner.