American Public University System Reviews

  • 179 Reviews
  • Charles Town (WV)
  • Annual Tuition: $7,324
76% of 179 students said this degree improved their career prospects
70% of 179 students said they would recommend this school to others
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Student & Graduate Reviews

L. Fox
  • Reviewed: 12/28/2015
  • Degree: Business
"This school has been amazing, I honestly cannot find the words to describe the caring and considerate staff, and the timely service. I have never had a problem, technical or otherwise that was not addressed promptly. My professors were absolutely professional and considerate of the challanges that online education may present. I work a full time job and I have a busy home life; this school integrates easily with this life. The negative comments noted on this page is not an accurate representation of American Public University. I will urge readers to call the school and talk to a representative for youself. Please do not let these absurd and negative comments affect going back to school. I will continue to pursue my education with APU because of the cost, the service and their ability to meet the needs of the working individual. I believe that this program assisted in enhancing my career as a Project Manager."
Jonathan H.
  • Reviewed: 12/23/2015
  • Degree: History
"Education is what you make of it, whether you're Abraham Lincoln reading second hand books and mastering the law or you're a rich child attending Harvard Law because your parents went. AMU/APUS is no different. There will always be some professors who are better than others, and there will be some classes with a heavier workload or a unique curriculum requiring extra discipline. Some courses I've taken, especially in my graduate studies, have been incredibly challenging and time consuming, with one class standing out in my mind requiring nearly 1,000 pages of reading per week in addition to written work. Your own initiative and discipline will win your success at this university, just like anywhere else in life. I have been a student at AMU/APUS since 2006. I finished my Bachelor of Arts in Political Science and then started my Master of Arts in Ancient and Classical History. I've seen the criticism over the years of online study, especially earlier on in my decade of attendance here as the concept of distance learning threatens the profit margins of brick & mortar schools. This school has done nothing but improve my life. I am so grateful to have had the opportunity to take courses online at AMU/APUS because I would not have been able to attend a brick & mortar university with all of my training and deployments keeping me out of a physical classroom. The advent of the online classroom, so well delivered by APUS, has literally opened a door for me where there previously was a wall."
Whiteboard Ranger
  • Reviewed: 11/30/2015
  • Degree: Human Resources
"Very user friendly for the online student. Easy access and very compatible with all windows operating systems. Instructors are quick to reply, however I would have liked grades to be posted quicker."
Now a teacher
  • Reviewed: 11/9/2015
  • Degree: Homeland Security
"My program was online and it was a very enjoyable experience."
Need To Know
  • Reviewed: 11/6/2015
  • Degree: Business
"Future students need to know what awaits you with the faculty that will teach you. In the last couple of years there have been layoffs 'only' in the Academic area - the part of the school that is truly needed for students. The upper echelon has not suffered at all during any layoffs, drops in enrollment, and so forth. The upper echelon keeps increasing their fat salaries along with titles such as VP in front of their names to collect free stock. If their goals are met at the end of the year they also graciously give themselves bonuses. No one else receives these self appointed bonuses in the company. All this goes on at the cost of the backbone of the other employees. For example, faculty wages are 42% below the average payable wage. The average pay for a faculty member at the Instructor level is $38,524.00. Part time faculty have not been given an increase in pay since before 2005. Part time faculty are paid by the student with a payment of $120.00 per student. One student in an eight week course - yes you have just earned $120.00! This of course is before taxes. The new retention effort is targeted clearly at faculty. It is faculty's responsibility to 'keep' students. Faculty are constantly observed by a Program Director, Faculty Director, outside observer, or the Center for Teaching and Learning. Faculty are rated on three levels of engagement for participation and feedback on forums. Each faculty is targeted at least every other eight week start. There are monthly meetings to discuss why a teacher (even good teachers) have a high drop rate and should that teacher be removed from the course. If a teacher is removed from a course it is generally a high volume course and the teacher will loose his or her job because one cannot meet their teaching numbers. Teachers are required to meet their yearly work plan goal on the number of students taught each year, e.g., 500 (which is to be increased for 2016 by 10%). The university has concocted another creative way to layoff (fire) faculty now with what they believe is lack of performance on the retention initiative. Faculty are often told 'you do not want to be on the list.' Lately faculty have also been told (not in writing of course) that you do not want to submit students for plagiarism and students need to pass with at least a C in courses. The other new layoff (firing) tactic is to set up a one-on-one meeting with your departmental Dean. You think it is just a meeting. Alas, you are wrong. The faculty member is blind sided with Human Resources being on the phone. You are told you are not a good fit for the university based on your performance - period. No time to lawyer up. They send you a severance package within five minutes at the end of the phone call, which is generally for three months - clearly not enough time to support you or your family while trying to find new employment. The layoff meter at APUS has become very creative. Employees live in the fear factor of the dictatorship of APUS and not having a job. It is a constant threat held over your head. It is so bad they have started calling a new dean "the litter reign of terror" because no one wants to have contact with her out of fear of receiving a phone call meeting summons to be layedoff/fired. Sadly these are the layoff tactics of this university. Given time they will come up with more creative ways to terrorize its employees with fear and layoff tactics."
  • Reviewed: 11/1/2015
  • Degree: History
"I received an MA in history and a Graduate Certificate from AMU. I have to admit, I was thoroughly impressed by the attention and quick responses from my professors. AMU actually requires its professors to be very active in their courses. The programs were thorough and well structured. The program director was extremely helpful, as were the live chat options and advisers. For the sake of not sounding like a drone post sent by the university, I would also like to admit that I was very weary of enrolling with APUS because it is strictly online. Even today, despite the fact that most universities have online programs, APUS is criticized. However, in my experience at OSU and other on site universities, APUS was far more hands on. Their workload was difficult and required discipline, which, to an honest student, means they will learn more and work harder. This is what you want from a university. Do not enroll in APUS if you are looking for a cushy diploma mill. APUS may be a for profit university, but I, personally, received a better education from AMU than I ever received as a speck in the crowd at OSU. It is unfortunately true that APUS still receives academic criticisms, but it cannot be justified. APUS is fully accredited. FULLY accredited. A degree from APUS is just as good as a degree from any major university, including OSU. People need to get over themelves and accept the direction that academics is taking. All aspects of APUS far exceeded my expecatations. It was the best decision of my life. Note, I am married, have two young boys, and worked full time while I got my degree. Quite making excuses for your own failures people."
G. Tita
  • Reviewed: 11/1/2015
  • Degree: Homeland Security
"Excellent and updated course materials. Although instructors have an important role in any study program, courses are so well conceived and organized that instructors become almost optional. The online platform is very user friendly and classes' organization fit every potential full-time worker (8-week or 16-week optional duration for any course)."
Trish W
  • Reviewed: 9/24/2015
  • Degree: Hospitality Management
"This University has great professors, but the problem is with the financial aid department. As of today, I have had my classes dropped for 2 semesters in a row, and am now behind 16 weeks. I am beyond frustrated and I cannot get an answer or a response from anyone. I could go on and on about how incompetent their department is, but if you choose this University you will find out very shortly exactly what my frustrations are. If I could give this schools financial aid department a negative score I would, but this site requires me to give it one star."
  • Reviewed: 8/21/2015
  • Degree: Psychology
"This college is the same as every other. They're not going to give you credit for classes you've taken. Especially for general education this frustrates me. IT'S GENERAL EDUCATION your classes are not special or superior. But hey I guess colleges all have to stick together on one point, ripping students off."
  • Reviewed: 7/29/2015
  • Degree: Management
"Great college with outstanding professors. This college truly does care for the Student/Service Member. I personally requested extensions and had no problems receiving them. The professors all took their time to help when I had questions and to ensure that I truly understood the course materials."
Current Student
  • Reviewed: 7/14/2015
  • Degree: English
"I will be graduating in June 2017 and I have thoroughly enjoyed attending AMU/APU. Prior to attending AMU, I attended several other schools which did not work out well for me. I am now looking forward to returning in the fall 2015. The positive experience I have gained at AMU/APU has motivated me to pursue my MS degree after I graduate."
  • Reviewed: 6/30/2015
  • Degree: Criminal Justice
"I am almost done with my MA in criminal justice. My experience at APU has been excellent. If you are motivated and organized there is no better way for a student to achieve an accredited degree and still be able to work. This is not a school for kids who need a lot of hand holding or who can't self motivate to get their degree. I found the quality of the grad school instructors to be superior. Their academic credentials were frankly amazing with many having a doctorate in one or more fields and many having a JD. All of the instructors had significant life experience as well. If life interferes with your ability to attend for a month or two it is no sweat as the classes each recycle at the beginning of the new month. This degree has been far from easy. It has required two or three times as much writing as a conventional brick and mortar classroom. This is due to all of the class participation being done via a virtual classroom environment. That said, once you get into a rhythm it becomes pretty easy. Keep in mind you are in a graduate level program so there will be a lot of reading and research and a lot of self-learning. I believe that is true of most graduate level work though. This university was recommended to me by one of my undergrad advisors and I have not been disappointed! oh, and I can't speak to how the financial aid works as I was able to pay my tuition as I went."
Texas Nerd
  • Reviewed: 6/29/2015
  • Degree: Political Science
"I loved going here. It was very straight forward. The bureaucracy of the school is made up of individuals who are not self starters. You have to stay on them (calling/emailing over and over). Outside of that aspect, it was a really great school. Cheap classes ($1000 a class for masters whereas my undergraduate was $2000 a class). The grading was fair, etc. I learned a lot. The classes are very cookie cuter. You have to understand that the rules of the assignment dictate at least 30% of your grade. So if you want to make As/b+s you have to read the rules carefully and follow along. Classes changed formats from class to class. One would be APA 6 the next Turbain, the next APA 6. That aspect made no sense at all. I put in the work, made good grades, got the degree. I liked the school. You can comment on here with questions, I'll write you back. JGP"
Stacey F
  • Reviewed: 6/26/2015
  • Degree: Psychology
"I was at Walden University but the college that I would like to receive my Masters at does not accept all of Walden Universities transfers. I made a BIG MISTAKE in choosing APUS. I have sickle cell and unfortunately this is not a school that is very understanding that. EVERYTHING YOU DO HAS TO BE APPROVED AND WHO HAS TIME FOR THAT WHEN YOU"RE SICK AND ARE NOT ABLE TO GO ON CAMPUS?? I had Doctor excuses but the process was just to much. So I ended up with a bill. Well dealing with their financial aid is tough. The reps are rude. I could post emails. I was very nice to them and just inquiring information about payment plans. Not everyone faces problems or difficulties but if you do I would not choose this college. The instructors are very nice though."
David I.
  • Reviewed: 5/30/2015
  • Degree: Criminal Justice
"I decided to go back to school for my Masters and reached many schools and programs. I chose APUS as they had great reviews and a very reasonable program cost. The educational program, course delivery, and faculty were excellent. From the moment I started, the advisors, staff, and faculty proved how valuable I was as a person and student. It was obvious the instructors were there and working to help you succeed. The courses were challenging and the material was relevant and current. It was certainly a lot of work and the thesis was excitingly difficult. It was great! I highly recommend this school for their consistent and honest approach to the students."
  • Reviewed: 5/14/2015
  • Degree: Public Administration
"Dear Future Students, DO NOT GO HERE PLEASE! I'm warning you. I was fine with the school up until I noticed something disturbing! About three classes from graduating I received an F, out of nowhere. Now to be honest, I do extraordinary in my career, but no one knows I have the Degree unless they ask. Why? Because there is a possibility that you will NEVER get hired and if you do its for a lesser position. Explore all other possibilities, like Arizona State, yes they are pricey but no one will ever argue with you about your degree and no I don't go there I just wish I did. Second, the Academic appeals people are cold, at least the ones I dealt with, rude and uncompromising! They don't even look at you're appeal other and see the over all picture of you as a valued student who is paying their bills "technically" they always side with the teachers who some students can do a better job of explain to me in like five than these instructors can explain a class and its goals. They don'e realize that the teachers who routinely give out Fs need to check their curriculum to see how did the student fail and is their something they can do better as well, like maybe explain your blackboard a little better, send out warning notes to students who might be slipping, I mean where is the real teaching at at this school? They hide behind a computer and their phones and may even be recycling teachers and using different names, I swear I took an instructor and the name sounded wierd,then the structure and wording of the class was the same as an instructor I took before, of course I can't prove it, just my suspicions. If you go here, take a woman's class. They are more sympathetic to you unless you are a total rude person yourself. Other than that, short answer, your money can be spent better somewhere else even if its for the connections and less rude staff who hope you fail probably so they can keep you in there longer and take your money. I'm serious they have no remorse. Just go somewhere else if you can. Cheaper does not always mean better. Their financial aide department to their credit is okay. So in my review I'll give them a 4 stars for sending back your balance to you but trust me when it comes to Fs it seems as if they have a treshhold where they stop students progress by giving them Fs right around close to graduation so they can pay to re-take the class and then pay more money, to me its not worth having a okay financial aid if you are going to be suspected of scamming, Their retention rate is off the charts. Yeah they are Regionally accredited but so are other online colleges that have more prominence and can do a resume just for the awesome person who is actually wanting and needing a job, who came very far in their educational goals. And remember last but not least, No matter what a teacher says to you, no matter how they try to take away your self esteem by failing you just because they see themselves (some not all) as the person to judge you as a person deserving an F, its not true. You did not FAIL, you are not an F, and F doesn't define you! and Kudos to you for having the balls to further your education and keep them in a job. So take that and brush it off your shoulder because deep down you know the Instructor who failed you they are Failures themselves and not likeable. If you stood in a room with them you will know that they are just miserable people themselves and see failures and flaws in everyone else. So lift your head up, fellow Adult Students with busy lives :)"
  • Reviewed: 4/11/2015
  • Degree: Liberal Studies
"Superb program. Professors were top notch. Work was challenging in most areas (orbital mechanics and rocket propulsion courses come to mind)...and as with everything in life, you get out of it what you put in to it. A perfect program for those needing a space-related degree that is broader in scope yet still providing sufficient, specialized training to be relevant. The space studies degree covered subject matter such as astronomy, engineering and technology, spacecraft, economics, law, space operations, astrobiology, space warfare, astronautics, and more. The degree itself has greatly benefitted my career. If only AMU offered a Ph.D. program!"
Great school very organized.
  • Reviewed: 3/22/2015
  • Degree: Business
"Great school. You cannot go wrong. Classes are fairly easy. Just have to stay organized. I am taking 4 classes right now and working full time and I am still able to keep up with everything. The eight weeks really do go by fast. The work load is not heavy at all."
  • Reviewed: 3/5/2015
  • Degree: School Counseling
"This school is very affordable compared to other universities. They also allow you to break up payments. I did not use financial aid because I didn't want to apply for loans. I found that student services was helpful with any questions or concerns I had along the way. Just call anytime and they will help. The professors were also helpful. Many professors worked in the field I was going into. I really valued their advice. The professors had their credentials were posted in the beginning of each class. I became close to some of the professors. I would say that the studying material would rate medium at difficulty level. However, I am also a good student that has always received honors in all colleges I attended. I was given plenty of field work experience and hands on assignments. We had weekly group conferences which I came to value a lot. I chose this school because it is regionally and nationally accredited and is CACREP approved (guidelines of the American School Counselor Association). I could think of a view negative experiences with the college, like processing my payments too close together or feeling disconnecting to my team of advisors because they were changed midway (due to someone getting fired). Overall, the positive outweighs the negative. I graduated 2015. The commencement hotel is very expensive, but looks so cool. I will be attending regardless of price."
  • Reviewed: 2/8/2015
  • Degree: Homeland Security
"I attended 2 courses before AMU showed me its true colors. I was enrolled in a BS for Homeland Security and taking a Physical Security course which I do for a living BTW and was instructed by the online Professor to post all assignments to the discussion board prior to class beginning. I conducted the full course all 8 weeks with weekly grades of 85-100% on my assignments. However, when it came time for my final grade I received and "INCOMPLETE." I made inquiry and was told that I missed a mid term assignment that was sent by email and not posted to the discussion board as previously directed by the Professor. When I , and 6 other course participants in the same situation appealed, the Dean of Students agreed it was a eggregious error on the professor and stated we could take the course over at cost. I promptly told them both to shove it."