Ashford University Reviews
Student & Graduate Reviews (602)
If you enjoy going back and forth with admissions, student advisers (who are helpless and work in call centers), instructors who aren't familiar with the pre-written curriculum, and a collections company that calls itself their "financial aid department", then this is the school for you. Let's start with the curriculum: my program's curriculum was at least 4 years old. Since being written, changes in my industry were such that I was learning exponentially more from my job than I was from my classes. The classes are grossly overpriced for the attention you get and the information provided. A toddler could pass these classes. I was shut out of my classes several times for not having the proper documents signed or for having small amounts of money due to the university (after years of attendance) without notice from my adviser. They have raised my tuition EVERY year in the last three years. They change processes without feedback from the student body. They do not thoroughly qualify their students. This for-profit school was a terrible heartache of an experience that I feel I got nothing from but anxiety and a huge, huge bill. I am attempting to transfer their credits now. I'll let you know how that goes.
I have been a student for 7 months and still not received my financial aid money. Get the run around every time I call. It's ridiculous. But they sure take your money like lightning. This school really need to step up their game with military students. It's a shame
Ashford is a good school, period. They are not a diploma mill. They have standards. Their admission policy is liberal, which means that many people who enroll will not complete their degree program. However, the expectations are the same as at "regular" colleges - read the assigned material, follow the instructions, demonstrate understanding of the material.
Well first start by saying I love this school! I have had other online classes for my Associates at my local college and another school. The program the other schools used was confusing to navigate and the professors completely changed the way assignments were presented and worked every class so I never knew what to expect. But with Ashford there is uniformity as far as when things are due which you have no idea how much that helps when you have so much else going on in life. I never had to worry about keeping track of when assignments are due because it was the same for every class and I absolutely love that. The Website Layout is great it's also the same for every class navigating it is easy. What is really neat is that one class week on Tuesday to Monday instead of the traditional Monday to Sunday. This really helps me because my kids have a lot going on on the weekends with their extracurricular so trying to rush and do homework on a Sunday isn't feasible but having that extra weeknight at the end of the week is really helpful.
Okay. Let's clarify a few things. So many negative reviews about this school, but so much similarity to the complaints. "This is a trash school, because I got caught plagiarizing someone else's work!" Umm really, a school that doesn't allow cheating is a trash school? "All they want is your money!" Hmm, is there some magic college out that doesn't require you to pay for your education? "I can't find a job anywhere with my degree and they promised!" Name me one school online or otherwise that guarantees employment after graduating. "The professors are so mean! They expected me to turn in quality work on time!" Welcome to college ladies and gentlemen! "The professors are dumb and uneducated!" Really? I don't consider people with multiple PhDs dumb or uneducated. "My degree from here is useless! Nobody hires anyone with an online degree!" Again, really? I have an online degree in early childhood education and guess what? I work in early childhood education! And on that same topic, I have three friends with degrees from "legit" colleges as you naysayers like to say, and none of them can find work in their field! Seriously, I could go on and on with the ridiculous rants of these people who want to put this school down. Bottom line here is, yes, Ashford is for-profit. Yes, they are expensive. But what school isn't? They are an accredited university. Seriously. Feel free to look that up. The people that are putting this school down are just those types that want to find fault with everything. So all of your instructors don't send you daily e-mails to tell you how wonderful you are? So your academic advisors don't hold your hand and babysit you? Welcome to adulthood people! You are going to encounter this anywhere you go! Bottom line, if college is too much for you to handle, then please stay away. Don't discourage other people from attending Ashford simply because you failed to realize that school was going to take money and work. I apologize for the length of this, but I just get so sick of people complaining about the dumbest things or making up lies about this school simply because you want to be lazy and/or not pay for something you signed up for. And for anyone getting ready to accuse me of being a representative of Ashford, I can assure you I am not. Nor am I being paid to write this. Have a nice day everyone!
I had issues accessing the online college a few times. All my teachers were great & understood when I had an issue getting online. My biggest complaint was receiving too many phone calls & emails from the college. I received 5 emails the same day from 5 different people at Ashford telling me to register for classes. I told them I felt like they were harassing me, & I only needed to hear from 1 person - only. They called me non-stop to the point to where I blocked the main college number from calling my phone. This solved part of the problem. I told the academic advisor that I was not a newly graduate from high school-I knew when to register for my next class. So glad when I graduated. However, I still get many emails from them..
I don't understand about the negative reviews this University. From day one the staff at Ashford was very helpful and I was able to graduate in 3 1/2 years with a BA while maintaining a full time job as a military service member. I recommend this school to everyone
I hear so much about the need or lack of the need for a college education. My mother was a teacher and was very persuasive when pointing out the fact that an education is something that cannot be taken from you. The amount of work that is required to get a high GPA demonstrates a set of values that are not available in any other venue. The number of subjects that are covered shows a diversity in thought processes that is quite unique. After high school I was tired of school and wandered aimlessly for a while. I finally received a technical degree from Texas A&M years ago and have been quite successful. I always had a longing to get a Bachelors degree I guess to fill that need for accomplishment. That was impossible for me to do after working all day. I went to Ashford University when online classes were invented. I was laughed at and often wondered if the money that I was spending would be worth while. I decided that no matter what I would have done that just like my mother had told me so many years before. I have always been an Entrepreneur and when I found there was actually a degree in that I signed up. I graduated with a degree in Entrepreneurship with an average GPA of 3.29. By that time I was hooked on education again. So when I was approached by Ashford about getting my Masters degree I said why not. I just received my MBA with Environmental Management Specialization with a modestly better GPA of 3.69. Now to the moral of the story. I had applied to a particular company when I had my Technical degree and with my Bachelors degree. I never even got a Dear John letter. I found out that everyone had those degrees now. I applied again after receiving my Masters and within one week I received a message to come in for an interview. I was given an aptitude test and since I received a quality education I soared right through it. It made me proud just to see that I actually knew what the questions were talking about. I go in next Wednesday for the final decision. I truly believe that the fact that I showed the perseverance to get that degree has opened doors for me. I still get laughed at by my friends at least it is with them calling me, Professor. I think that Dr. P. has a nice ring to it. I may just go for my Doctorate. Hey, I do not have one of those.
This was truly a fantastic experience!!! Great faculty, communication and a solid school. I would definitely recommend this school for convenience and it was academically challenging. The structure of these classes are really good. I think a lot of the negative comments are due to people wanting an easy ride. This school will challenge you academically and is very rewarding when you do well and receive the instructors feedback. I will be continuing on for a MA from Ashford's sister school at University of the Rockies.
I am currently going for my BA in Accounting. I am starting to see some things that bother me coming from the school. For an online school, they should have a working website, and if they have a mobile app it should be supported. When I accessed the student portal for the first time I encountered a problem with the web pages. Some links will load a whole new page, others will leave the banners at the top and side but load something new for the rest of the page. For some that left the banners they would then load the entire page again within that, thus having two of each banner. This could be done multiple times until there was no room left to see the actual page. When I contacted tech support they essentially said that I was making it up, even when I email them a screen shot. In every class so far, there have been videos for either instructions on the assignment or it is required material for and assignment. The video player doesn't always load, and when it does it has problems. Sometimes you cant make it full screen, sometimes it will stop loading regardless of your internet connection. The videos themselves are not that great either. They talk very slow, it looks unrehearsed, and it a poor quality video. They attempted to make an "interactive" Series of videos to explain something when a simple For both the website and the mobile apps text box for discussions, a major part of every class, has a weird system for font size. Instead of the basic sizes (12pt, 20pt....) they have a scale of 1-10, with 1 being 2pt and 10 being 72pt. There is no option of standard 12pt, its either 10 or 16. This is a minor issue, but it gets confusing. On the mobile app when you try to post to a discussion it doesn't matter what size font you pick, it will always show up as about size 4 until you submit it. This makes it difficult to read what you are typing. The mobile app will periodically crash as well. I have talked with tech support about this and they outright said that the app is not supported and there is nothing they will do about it. When I enrolled I did not have a working personal computer and was told that I can do most of the class work through the app. That was a lie. The app can be useful for checking some things and posting to discussions if you can deal with the issues listed above, but any other assignment you can not do through the app. Any time that the assignment requires you to download a PDF to fill out, the file is locked and un-editable. I had to copy all the text over to a blank word doc and finish it that way. One file was a PDF image, making it impossible to copy it as text. One instructor took up to 2 weeks to grade every assignment, even the final. I was told that I would not have any 200 level classes until year 3. My second class was Psychology 201: Adult Learning and Development. Even though it was a 200 level class, I felt like I learned nothing in it. Everything that was done in that class had been covered in some way in the previous class that was essentially an introduction to how Ashford University classes worked and to determine what learning techniques work for you. Quite a few of the assignments, quizzes, and surveys are done on a third-party website, and some require you to download a program to use. Every time we only used it once and never returned to it. In my opinion the school should have these resources within their own site. I have found numerous spelling and grammar errors on their web pages and emails. I know that I struggle with spelling and grammar, but a University should not have these problems. I have a hard time trusting a school that does this. Many graphics on their site are either old, broken, or low resolution. Ashford's tech support is completely useless. Every time they have told me that either I was doing it wrong, even when I followed their instructions perfectly, or they said there was nothing they would do about it. It wasn't a matter if they could or not, they said they wouldn't do anything about it. The only positive thing about this school is that you can do the work at your own pace, for the most part. With the accelerated classes, only 5 weeks long, it feels like you don't go over that much material.