Ashford University Reviews
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This school is the worst online university I have attended. The advisers and staff do not return your emails or phone calls in a timely manner. No one ever answers their phone and it will be days before you here back. Many times I had to call several times a day for a week before someone would return my call. The professors are not qualified to teach the material. My 10 year old has the same knowledge on subjects I was taught by Professors. I am a military wife and the school refused to update this in their system for over 2 years and finally at the end of that time demanded I pay them 6,000 to finish out my last semester. I would not recommend going to this school. They are unprofessional and will steal your money and pocket it. Keep copies of all communications with staff, because otherwise they will deny any issues you may have.
Sometimes individuals have to reinvent themselves by entering into another career path after catastrophic loss. I began this process by finishing my Bachelor's degree at Ashford (begun at Northeastern University) and then followed that by earning an MBA with Ashford. The University was in Clinton IA at the time and provided a solid education online so that I could work. I attended from 2005 to 2010 and flew to that campus to graduate. It was a huge commitment and cost a lot of money in student loans, but I am now employed in an industry I love making almost 6 figures. When I think back to when I started this journey as a single mother making only $10 per hour, I am grateful that I found Ashford. Though it is a University that has experienced some struggles, I appreciate the quality education I received and the career path I am now on. It is hard to have the courage to go into debt for an education for a better future, but here I am 13 years later with a great job and bills paid and children on their own. I am remarkably grateful.
I attended Ashford University and would recommend it to anyone who can balance a check book. An education cost money and like everything else, you get out of it what you put in. I travel for a living and the only way I could attend any college was to do it online. The 5 week class schedule was perfect for my life style and family. Yeah, it was hard and it took time, so I would take a couple of weeks off between each class. On several occasions I took up to 45 days off to help with my work and family obligations. You shouldn't graduate if you can't take responsibility for your own actions. All my advisors were awesome and helped me every chance I gave them. My advisors scheduled my courses to streamline the number of courses I needed to graduate. I appreciate everything my advisors did for me. The only problems I had with Ashford University were those I created.
I have been a student here since 2017 and starting out was great until I ran into the 3.0 rule which I missed by a few points. I had a 2.89 but that wasn't good enough for them. I appealed to get back in which was a forever process. I finally got back in which was great I figured I could continue my degree. Since being back in I have had nothing but trouble. In my current class, I have been graded low on my assignments. I have read the feedback offered and didn't understand it. So I went to the tutor to ask what they thought and found that they all agreed with me in not understanding what was going on. So I took to emailing my instructor looking for help and an explanation as to why my score was low. First I was threatened with plagiarism which was an awesome threat coming from someone who is suppose to help a student asking for help. I took the threat and let it go with no issues. I continued to ask for help and explanation on my papers and the scores only to be told to " One of your peers asked similar question and see my response below. If one page will address all the rubric points and you're satisfied with your presentation, then that will be alright. Remember to align your journal to the course materials and use the assigned reading to augment your points. Remember to format er APA 6th edition style. Again not answering what I have been asking. So I reached out to my Advisor who at this point has told me that he does not see and issues and that I should keep emailing my instructor to get the answers I look for. How many times do I need to email her? I have spent two days in contact with her to not get an answer at all. Horrible attempt to want to help students succeed in school. Never going to recommend this school to anyone!
I am 3 courses in and utilizing my work tuition benefits and grants. For this part I can be really great ful as I am not paying anything out of pocket. My first and second courses, which I found to be obnoxiously pointless but not difficult were learning how to learn and learning about buying a computer and online safety etc....while there were some interesting things, I felt like they were a waste of time. The instructors were at least engaging and prompt with feedback, grades, and responses to inquiries. I got to my third course and the experience has been completely different. Not only does my instructor procrastinate in getting back to me, she fails to provide grades and feedback in time for the following weeks assignments so you are unable to verify you are doing things correctly. When I email the instructor my concerns they are either ignored or only certain. Aspects are addressed, anything that is critical of her methods is glossed over. I had issues from the first week and tried to transfer to a different instructor as I felt that I was being disrespected and treated like I did not matter. Rather than acknowledge that she dropped the ball she suggested I did not email her. I expressed my dissatisfaction in the classroom after additional issues and submitted an instructor issue report. Not even four hours after submitting my instructor issues report, the instructor emailed me in retaliation and said that she had concerns about my conduct and professionalism which she was forwarding to to my acedemic advisor and her supervisor as my behavior was threatening. Needless to say it was not and my advisor confirmed that, but public displays of being dissatisfied with your instructor are not allowed. The stress and frustration that this has caused makes me not want to continue. I am a wife and mom with a full-time job and health issues of my own and caring for my disabled parent and I have more than enough stress in my life and an instructor with a good complex and a demand for respect without warning it is not something I need in my life.
This college is a rip off. The financial aid office gives you the run around about your stipend and they tack on extra fees at the last minute. Your tuition increases its not worth the headache. If I could give it a negative 10, I would . I definitively wouldn't recommend anyone to this school.
I feel like I was mislead again. I did everything that I was told to do by you and your staff at Ashford University only to be failed by your school just to increase my balance and get money. I was trying to make you aware that I did not want to start any courses until the balance of $6829 was cleared with my financial aid and loans. I was awarded over $9000 in grants, loans and fininacial aid which would have covered the balance due. No one went over the courses selected for me. I called financial services, student services, student advisor and yourself just to make you all aware of this. Your response was not to worry about any balance now, just do the work. I have done as told, with achieving an A average as my balance continued to increase weekly. I called many times to make everyone unaware that there may have been an error but I was passed around to different department. On August 1 my disbursements were applied to my account and it left a balance of about $2800 and I must pay it before I can complete any courses. I explained my situation to you and everyone else. I am a struggling single parent with only a part time job. My goal was to complete school so that I can get my degree towards getting a better job so that I will be able to take care of my family. I do not care if I do not receive any stipend. I just want a 0 balance so that I can complete school and you promised that. I am not in more debt and a financial bond. This has caused me much stress, depression, and I feel betrayed again by Ashford University. Getting my degree is my goal and my dream. You are taking that away from me. No one has returned my call since the monies was disbursed and your received you money. This is so unfair. What did I do wrong besides trust in you and your staff at Ashford University. Please refund or stop or any monies from my Financial Aid, Loans or Grants immediately. It has only been 3 weeks and your school is preventing me from continuing. Now they have that I owe $6000 after I cancelled my registration because they added more courses to my account.
I attended on campus classes at my local state University the first three years of my college education and completed my degree program online through Ashford University. My experience with Ashford was just as positive, challenging, and educational as any of my on campus courses. The primary difference was the opportunity to better balance full-time work, family and educational endeavors. I wish everyone success as you strive to complete your degree at Ashford University.
I was billed in excess of 7K three months before I am scheduled for graduation. After constantly communicating with them and given various balances due then when I check my account to begin paying an "outstanding balance of 3K) I noticed that there were EFT debits to my account.. How am I supposed to pay off 7k in three months.. Now they will hold my degree hostage which will delay me sitting for my pm certifications. I am disgusted and disappointed with this University. No, I will not recommend this school to anyone anymore!
The reason why I am sharing this negative review is because one instructor, Dr. G, and Associate Director of Academic Intergity, had absolutely no concern for the integrity of my grade in a course. Their online system, Waypoint, had been faulty to accept my class submission and absolutely no one assisted me in finding a solution to the error. I submitted hard evidence that I eagerly attempted many times to submit the assignment, but Waypoint would not accept it on my computer or other public computers. To ensure that I turned my final assignment in on time, I found an alternative by inboxing Dr. G. the FULL file of my assignment. She did not want to grade my assignment because it was not turned into Waypoint "on time", when the entire issue at hand WAS WAYPOINT! IT WOULD NOT ACCEPT THE ASSIGNMENT...Then, I took the problem to appeals. The Director, came up with the conclusion on behalf of the entire University and said that he regrets to inform me that they will not be considering my case. He said that my computer had a virus and that it was for personal reasons that I did not get my assignment in.... As a straight A and B student in the class, I presented the question to Dr. G. and Mr. M. because neither one of them attempted to assist me with the problem concerning Waypoint (they have not even responded with a cause of ths reason why my assignment wasn't submitting): "Lastly, my question to you and Dr. G. would be, why would I complete an assignment and attempt to turn it in on time via email and not want to turn it into Waypoint for an acceptable grade, knowing that I am a straight A and B student?!".... Sadly enough, my experience has been ruined at Ashford, and until the day I graduate, my surveys and reviews will remain FLAMBOYANTLY NEGATIVE in remembrance of this infamous and grievous time. I hope that you don't have to experience what I have. PS: Once again, I still have not received an explanation why Waypoint has not been accepting my assignments, and why it has been faulty. I guess that they are going to sweep it under the rug.