Ashford University Reviews
Student & Graduate Reviews (602)
At Ashford University the instruction (Professors) are great. The cost in online tution and books is the best you can find anywhere. It is a regionally accredited university.. the same agency tht accredits state and ivy-league colleges and universities. The college's inception was 1918. It is just a great catholic university. Come join us.
To be fair, I learned a lot about writing at this school, but that's it.I had high hopes when I joined Ashford University, now I see it was among the worst decisions I've ever made. I had my sister call to ask the University a simple question and before I knew it they had an advisor on the phone asking to speak with me. He used his great people skills to talk me into an appointment (which he stressed the importance of). Up until the day I was officially signed up with the University he called me everyday. I couldn't get away from him. I started out in my first course very enthusiastically. I thought that I was taking one of the biggest steps in my life, it turned out to be the biggest stumble ever. It was only a matter of time that i realized that most of the material was so simple that a student could complete it without even reading a book.
As a part of the curriculum every student is required to give a positive in-depth comment on at least two other students work. The only problem is most of the students there write like high school students, most of them can't even get close to following instructions. These aren't their worst problems, at least not in my situation. The reason I was driven to write this review was because of their advisors. I mentioned that the guy trying to recruit me wouldn't leave me alone, it was just the opposite once I was signed up. For the past four months i've tried to get my financial and academic advisor to answer the phone or call me back. They always seem to call when i'm nowhere near the phone. When I try to call them back they never answer. I can hardly get them to tell me anything through an email, and when I set up an apointment, they won't keep it. I'm supposed to be on the phone with them right now, but they are doing what they do best.
Now they've withdrawn me from the university because my financial aid wasn't done properly and I couldn't get them on the phone to tell me what to correct. I wouldn't recommend anybody to this university. I now owe thousands to this college with nothing to show for it. Please don't waste your time and money with Ashford University.
I just completed my BA in Psychology at Ashford. For me, the logistics with student aid were fine. The classes and instructors were very informative, nice and understanding people.
Now.. For those reading these reviews please understand that the first couple classes I had at Ashford (General Ed) were almost laughable. Not because of the subject matter -but because of the students.
It is real clear from the first class onward that the attrition rate is VERY high. People came expecting to earn a BA but imo they should have set their sights a little lower first -like actually finishing the 6th grade. So when you read these reviews, please understand that from what I seen at least 70% of the beginning students I can almost guarantee never made it beyond class five.
The teachers were very patient with this lot. Almost TOO patient imo. And as far as the financial aid. Yes, the process isn't 100% clear. But that goes for all higher education schools. A big part of earning a degree like those offered at Ashford is to learn to interact with people and NOT expect everything to be done for you. If there is a confusing situation with your financial aid.. CALL THEM.. Hell, my representative called me every other week (Almost too much) just to see how things were going and to ask if I needed help.
So, with anything, school is what you put into it. If you want a diploma handed to you while you are unable to write a complete sentence -seek life elsewhere. If you want all your problems with financial aid to go away... Pay in cash or go have your mother work out your finances. -OR learn to work through your problems like an adult.
This is by far the worse school I have ever attended. At first every one was nice and that acted as if they were so concerned with helping me continue my education.
Once I got to my financial aid I started to pay attention to the fine print and when I asked about the remaining balance of my financial aid they stated that they would keep it and send me 2 different disbursement but I told them that I wanted them to send me all of my money and thats when things started to go down hill.
I have been in class for nearly 10 weeks and still have yet to receive a award letter. The communication with the advisors and the financial department is horrible you have to call and call and send about 100 emails then finally you might get a response.
The financial aid department stated that I needed to fill out a withdrawal clearance form because I was still showing that I was enrolled at a previous college which was a lie because I contacted the department of education that showed that I had no pending financial aid that that I was not enrolled in any other college. The w/d form had nothing on there about me being enrolled in another school they wanted to know if all about my financial when i last received it was I over paid how much i received that had nothing to do with me showing that I was enrolled in another school. Then the form was actually called a Financial Aid form. Then I had my previous school fax it to the number that was located on the form and they told me that they could not access that fax machine because they were forbidden to go near it. Now why would you have the fax number on the form if you are unable to check it for the paperwork that they requested.
They have been giving me the run around and I am stressed out behind this school I spend so much time going back and forth and back and forth with them that I am at the point where I just want to say to heck with it. PLEASE SAVE YOURSELF A HEADACHE AND DONT GO TO THIS SCHOOL DO NOT COMMUNICATE WITH THEM THEY ARE ONLY AFTER YOUR MONEY THEY DO NOT CARE ABOUT THEIR STUDENTS!!!!
Ashford has been amazing so far in helping me obtain a BA. I started off at University of Phoenix, taking online classes, and they were not helpful at all. I have a disability that may, on occasion require me to turn in assigments a day or so late. When I started at UofP, they said that it would be no problem, but when I tried to get in touch with the disability dept, UofP passed me around from voicemail to voicemail when I was trying to explain my disability and what would be required. Finally, looking at other schools online and being frustrated with the lack of structure in the online classes there as well as the student services depts, I came across Ashford.
They helped me out right away with my disability. The instructors were even helpful, and called me on the phone to let me know that they received my accomodations required and had no problem in helping me. On top of that, the classes are tough, what I would want for the money I'm paying. It's not an easy A like some online schools, and the classes are just as strict as many college campuses. The students who think they'll just float through since they are online classes soon realize it's not that easy and you are expected to do something for your degree.
Also, When I went on leave due to becoming pregnant, my advisor continued to email me for the entire 9 months, checking on me and asking if I needed anything and when I thought I would return.
Overall, I think it's a great school, slightly more expensive than other online universities, however, you get what you pay for.
I graduated with my BA in Health Care Administration in 2011 and I returned back to Ashford and I am currently earning my Master's in Organizational Management and will be graduating in 2012. I think this is a great school. The faculty are always helpful from the advisors to the professors. I have never had a problem with Ashford. I was able to fly down to my graduation in 2010 and it was the greatest experience. For the people who are skeptical, this school is real and it is a great school to attend.
This school is not easy but you learn a lot when you are doing the online classes. You need to be self directed but it works great for those who cannot go to a campus.
I am working on a second BA degree online with Ashford. When selecting an institution for higher education, one has to ask questions. The responsibility is on the student to do their research and make the selection that is appropriate for their situation.
Ashford does not hide the fact that it is a FOR PROFIT school.
The online courses are some of the toughest that I have ever participated in. The policies and processes are also some of the strictest I have encountered. But they are there for a reason. It is the students responsibility to understand and accept (adhere to) the rules.
Every instructor and TA that I have encountered has been top- notch and knowledgeable in the subject. They communicate effectively, timely and are very helpful. The quality of online instruction makes me want to check out what the on campus instructors are like.
You do get what you pay for. The fact that I am able to continue with my full time jobs, manage my family and attend a school with high standards makes me strive to learn everything that I am able... after all I am paying for this education.
If you research the school and make your decision based on the facts and truth rather than emotional posts by a handful of unhappy individuals. You will find that Ashford will exceed your expectations for an online educational experience.
I had a horrible experience with this university and do not want the same thing that happened to me to happen to someone else. I started with AU because they bragged about being a military friendly school and stated their pride in working with military families. In the beginning they will go out of their way to get you enrolled and then the support and friendliness stop there.
I took several classes and then took a few weeks off due to an uncontrollable health issue. My adviser stated that it was no big deal that I would be placed in the dropped status ad after the few weeks she would change my status. That was in May and I have not heard from her since. She has not returned any of the countless emails or phone calls I have left for her since May. Last week I recieved an email from someone with AU's collection department stating that I owed $900.00 and it had to be paid within 15 days. This was the first correspondance I have had with ANYONE from AU. Apparently, they have some shady billing practices and the GI Bill that my adviser assured me would not be affected had to be refunded and now they are coming after me for the money.
No letter in the mail, no phone call to clear up the confusion, just a hateful email from some jerk hired to do their bidding. Please do yourself and favor and do not enroll here. I have several friends and family that are students and none of them have anything good to say about this university. It is extremely overpriced, they are great until your enrolled and then they will never return your calls.
They say they are military friendly, but they are not looking out for our military personnel. I plan to tell everyone I know and spread the word about the shady practices they exhibit.
I am most of the way through my MBA and I have learned a lot. All my professors have been helpful and fair. However, unlike some of the complainers on here, I do my work and pass it in on time. I do not expect to be given anything. Like with everything else, you get out what you put into it. I highly recommend.