Ashford University Reviews
Student & Graduate Reviews (631)
Ashford is a good school, I graduated with a BA and a MA from there. School is school in my opinion, its just like life, its what you make out of it. As in any organization there are good and bad employees or managers. In CA the students complain about university hikes and how UC and CSU chancellors make over $300,000 per year. Education is a business period and all business goals are to make money. It is getting increasingly difficult to go to schools in CA or anywhere. Also, AU is acredited under the NCA for their degrees.
The staff at Ashford University has been extremely unprofessional. The Enrollment Counselor was very swift and persuasive with expediting my enrollment, however, there was a delay in beginning my first course due to a lack of communication from within their departments which apparently resulted in lost paperwork.
But just wait, that's only the beginning... When the time came to issue my student aid, I was told I would receive it months later but all along I'm already receiving invoices from the bank even though I have not received the remainder of MY funds. I was under the impression, that student aid/loans can be used as supplemental income and to purchase books and supplies, that is after tuition is paid. I was well into my 3rd course before I received my first disbursement which was only a small percentage. A nice chunk of it, $990 to be precise, went towards this TECHNOLOGY FEE. I actually had to beg and borrow to pay for my books due to my financial aid not arriving on time as promised. Just recently, a new procedure was implemented allowing students to manage their own money. I received an email requesting that I choose to either let them manage it or handle the funds myself. Did someone blow the whistle on Ashford? I hope so. Be aware. This organization is being operated by crooks.
For similar complaints, you can report Ashford University to the U.S. Department of Education.
I am currently enrolled at Ashford and coming up on my first year in February of 2010. I have reading through so many reviews trying to figure out if I should stay at Ashford or drop.
I started to get concerned with Ashford because I was getting an 'A' in every class. Trust me, I am no genius. So right now I am holding a GPA of 4.0. Because I am getting such good grades I started to get suspicious about how easy it is to pass and because of that, what employers think about Affords degrees. I am working on my Bach. in Social and Criminal Justice. Yesterday I contacted the county I would like to become employed at and asked what they thought about Ashford. Happily, I can say, they said it did not matter the school you received your degree from, just that you have a Bach. degree in CRJ. She said this rule went for all of Minnesota.
So now to the next concern many people discussed on here, Finical Aid. I personally have had no problems. The school has you fill out a form that says either they have your person to hold your money for a certain amount of time or that they disburse your money withing 7 days of them receiving it. I always chose for them to hold it because I do not need the money. When I get the money I just mail it back to the bank. But for anyone who needs the money, all you do is select the chose to have it disbursed back to you. Easy as that!
Now when it comes to teachers at Ashford, well they are just the same as any college. Some love their job and make it a point to help you and contact you within 24 hours, and then you have the teacher that you can tell doesn't care and hardly helps you. Now this does not bug me at all. I am taking an on-line degree because I work better by myself. I do not need someone holding my hand. And from what I can tell, the teachers don't grade too harshly, so if you write a paper and your not sure if you did it right, as long as you follow the APA writing style and are close to the subject, you will receive a good grade.
Out of my last 8 classes the lowest grade I got was 96 out of 100 (course grand total) Other than that all my grades have been 98's or higher. So long story short, my only complaint with Ashford is I wish the professors graded harder. I wish they picked my papers apart and told me what I did wrong! So for anyone who is a slacker or does not have much time to commit to your class work, this school will be perfect for you!!
Other than that, the school has been great for me and so far so good. We will see how I feel about them after I am 40 grand in the hole and if I can get a job!! Good Luck and definitely shop around. No school is perfect, your education is in your hands and it is all about how hard you try and what you put into it. My one suggestion for you would be, if you know the company you would like to get a job at, call them and see what they think about Ashford Univ. If they say that school is fine, then go for it. I like the school.
I worked as an EA for this school and believe me when I say that this school is the biggest joke of a school that you will ever find. At least the online part of it. I've seen the curriculum, know who is teaching some of the courses and I have to say that it really is a joke. Some of the "adjunct faculty" even work as regular employees at the company's headquarters.
Make no mistake, AU is owned by a company, therefore, they do the bare minimum to stay accredited but their main focus is on profits they're getting from the government. UoP, Kaplan, Capella or any other school that has an online program is going to be more valuable then AU. I can't express enough how big of a joke this school is.
The company has incompetent and very inexperienced enrollment managers and directors who would NOT be in those positions if they were working for any other REAL or PROFESSIONAL organization. When this school loses their accreditation and the entire company folds, the management are going to be looked at like they're a bunch of clowns because they have no real management skillset.
Stay clear of this school, and this is coming from someone who actually worked for the company. Yes, I said company because they're not a real school. I got to see first hand what the education was like and also what the company was like and believe me, I have very few good things to say about my experience there. STAY AWAY or risk wasting money on a bad investment.
I have had a great experience with AU thus far: -They are an accredited school -They require transcripts(your classes WILL be put on hold if they do not receive them by the 3-4 class, I know personally) -Financial aid does arrive on time about 95% of the time(once it was 3 days late and another time it was 3 days early) -It is NON-tradional so people should not expect the exact same experience as a traditional classroom... -Overall experience has been well for I do have good communication with instructors -3.65gpa although classes are starting to get a bit tricky. Highly recommended
I graduated from AU in 2008 with a bachelor's of arts in psychology. Ashford was the best choice for my situation. I was a non-traditional student with GMAT scores in the high 500 range. Ashford is a 4th tier school that is regionally accredited. All schools will take AU's credits. Good school for the non-traditional students who work full time.
If you need finaid or in anyway want to enroll with a college that keeps updated and current information and that keeps up with the trends of today - DO NOT ENROLL WITH ASHFORD.
FIN AID WORKS COMPLETELY SEPARATELY FROM ENROLLMENT COUNSELORS and they never take they time in BEING HONEST or telling you the exact amount you will be getting and the dates your excess funds will be released! It is a joke how they screw with YOUR MONEY!
I had been looking into finishing my degree online for sometime, checking into accreditation, fin aid, books, staff, program and courses. Ashford made it so easy to get signed up and get started, BUT THEY FAILED in giving me HONEST information about everything from how the classes are organized, fees (books and otherwise) to how much fin aid was available.
I am a FULL-Time single mother that also works full time and was in the process of moving while Ashford said that I could do their program no problem. I qualified for all of the available fin aid, so I would do and be fine... right!? WRONG!!! Because I had to re-arrange my work hours to fit in getting homework done on time, I was going to be making less money, but I had to be sure school was covered and that there was a little more money coming back to me from loans in order to pay for living expenses for myself and son - as well as to cover BOOKS. I made Ashford more than aware that I needed to know exact money/costs and dates of when I would be receiving my excess funds. IT WAS NOT UNTIL AFTER THEY SIGNED ME UP when they corrected themselves in stating that fin aid is divided into two checks; 30% first (after 6 weeks enrollment), then 70% another 6 weeks (or so later). THAT MEANS THAT THE MONEY SITS IN THEIR POCKETS (more than likely collecting interest - on MY MONEY), WHEN I NEED IT, and there is nothing I can do to get it - EVEN WHEN THEY MESS UP!!!! As many times as I called in, you would think they'd get it correct, and actually care that when you mess with money and time - you are messing with someones LIFE! The first fin aid check that came in, I was charged 3 TIMES for 1 class and this messed up my excess funds fin aid check and I ALMOST LOST my home because I was depending on fin aid to come through at the time and in the amount I WAS TOLD IT WOULD!
NOT TO MENTION, upon looking into Ashford, I was told that books for my classes would be an average of $50, only after I signed up did I find out the vin #s of the books finding that they are on average $150 or MORE!!! And because they are specific to Ashford and generally new, I can't find them anywhere else on the web (like they also stated that I would be able to do to find them cheaper).
While I can say that I have had a few very helpful and informative teachers, I feel like there is not as much interaction or current and relative information to the classes as what Ashford charges you for!
THIS COLLEGE IS NOT WORTH THE MONEY!!! I've had better experiences through community college online, and they not only offered the same Blackboard system, but they were more involved, kept the material updated and gave times where we would talk (the class and teacher), real time. I think Ashford should implement newer technology for what they charge!!! They should be thinking forward; allowing for instant messages, podcasts from the teachers, maybe utilize free software like SKYPE for further interaction, pictures, business networking, and ABSOLUTELY NEED TO UPDATE THEIR LIBRARY!!! Working in technology it makes me very frustrated to find that the mass majority of what they offer is OUTDATED! And furthermore, on top of all of the other fees they charge, they charge a "technology fee" which - is a complete pile of BULL being that don't keep up with any new/ current technology trends!
TO RECAP; Ashford needs a complete internal, technological, class and business demolition and restructure! They don't fix their mistakes in a timely or professional manner, they screw students over for money, their fin aid dept. is a JOKE!, and they are DISHONEST and OUTDATED.
Ashford University is NOT WORTH what they charge! - BE Aware
My first class was a joke. A $1064.00 joke. The second class was to be a joke as well. Intro classes is what they call them.
I was shocked at the level of people there. All but 3 of us in the class could actually form a complete sentence. How the students were passing is beyond me. Students posting things like "I dont like to read" "I dont know how to do practical thinking" ect. It was disgusting. Some didnt even know to capitolize thier own names!
The instructor..what a joke. They dont grade your work they have teaching assistants to do that. The instructor posted once a week, with a 5 word sentence.
Try to transfer out of Ashford...Ha! Expect at least a 5 week struggle to even talk to someone. Not just once a day..5 to 8 times a day of calls and emails made. They are rude or just dont answer the phone.
I eventually had to go to the Dept of Ed in Kansas City who oversees Ashford. (Thats where you need to call if you want help to get out of Ashford) to get help. I have 22 pages of people and notes that ive spoken to so I can get out of Ashford.
And its not just happening to me. A friend of mine who is also trying to get out of Ashford is having the same problems. Only she is on week 6 of trying to get out.
In addition to all thier fees, the books are insane as far as price. Really, I dont want to spend 140 bucks on books that say ASHFORD on them.
It has been a nightmare. A pure nightmare.
And for the record, I have a 3.8 GPA
This school has helped me to graduate faster, pay less, and to continue my education after just having a baby girl! I come to realize that nobody is perfect and no school is perfect. If all you do is complain and speak negatively because of a simple mishap, or situation that could be resolved in a timely matter, I think you probably need to start looking at yourself to be the problem. Ashford Rocks!!
I would not say I would recommend or not recommend Ashford, I would tell you of everything I know and after reading it you can make your own decision.
First let me say I started at Ashford in April of 2009 and I am still attending school there.
When I first contact Ashford I explained to my advisor that I currently owe a school $1800 and I am currently paying them off and I wanted to know when was the next enrollment date for Ashford. He explained to me that it was currently enrollment and that since I already had 2 associates degree that I would be a 3rd year student and my financial aid would be more than enough to cover the semester and they will send me a check which will cover the money I owe and leave me with enough money to cover books for the next 4 classes. I then asked when will I get the check and he told me I would get 30% after 7 weeks and the rest in another 7 weeks. I also asked how much do the books cost and was told they are really cheap because you can search the internet for cheap books and that I did not even need the book for the first class because it was really easy. So I decided to sign up………..
I got my award letter in my 3 week of class and the amount was nowhere close to the amount I was quoted by him. So I called him and he told me he was shocked and did not understand why my amount was so much less. He called me back in an hour and said that the school puts you in as a 1st year student no matter what degrees you have and it would take about 8 months for them to put me as a 3rd year student. Long story short I was then put on probation because the school I owed money to would not release my transcript. After 14 weeks I got my 2 checks and paid off the school but now I did not have enough for books. Now you can find books online cheap but in the class I’m in now it is a first edition book made for Ashford and the book is $87.00 and there is no place offering the book except Ashford.
Ok, as I stated before you get a check 7 wks and 14 wks into each new semester, the checks are only mailed out on Friday and up until now I have always had my checks by the following Wednesday. Here I am into my 11th week and no 7 week check, so I called the school by the 9th week and was told that the school mailed my check on October 9th. Today is the 21st of October so I called back because I checked the mail and there was no check and next week I am starting my 3rd class since the semester started (each class is 5 weeks). I was now told that my check was never mailed because they are over loaded and that the date on my account just means that the check was ready to be mailed on that day and the check might go out today.
Whether you calling Ashford or any other online school, PLEASE put yourself in the mind frame of going to purchase a car from a used car salesmen as with a car salesmen they are going to tell you ANYTHING to get you to buy a car. The admissions dept is going to tell you ANYTHING to get you into the school.
As most of us know PENN STATE is a very well known school and they are now offering online school so I called to check out their accreditation so I can compare it to Ashford, I was told both schools have the same accreditation. Ashford’s classes are $1062 per every class and Penn State is about $1400 per class.
Ashford does not supply books and yes you can find books much cheaper then what Ashford is selling them for, other online schools I attended supply you the books at their price therefore you will most likely not get any money back from those schools.