Student & Graduate Reviews
Jess - 5/21/2018
Graduation Year: 2020
"I am a veteran, and have been using my benefits to pay for school. I noticed a lot of the bad reviews have been associated with money. I cannot really attest to the validity of that because I am not paying out of pocket. Other than that, the course work is flexible. It is clear cut and still lets you have a life while earning a degree. I do sometimes question the credibility of the college just because it is a for profit college. I have not had any issues yet. If I have problems or need assistance I have always been accommodated. I have only had a positive experience thus far and feel like I am learning a lot. I also like that they have live graduations available."
KountryGurl - 5/20/2018
Degree: Criminal Justice
Graduation Year: 2020
"Initially, I thought this would be a great school for me to complete my Master's degree, without going into debt. I completed the Bachelors program, no problem. I loved the self-pace, my assignments were graded on time, and I paid my tuition in full, because I didn't want any elements of surprise holding up getting my degree, after completing all the courses. My only issue with the Bachelors course, similar to others, my books were delayed or never delivered, but I came up with workarounds (online bookstores). My problems didn't begin until I entered the Masters program. The doors to hell opened. The student services, or help desk (same people for the Bachelors program), can only help you with payments. SO, if you have problems with gaining access to your courses, FORGET IT! You now have to email someone that NEVER responds back to your emails. And the student services that was so supportive in the Bachelors program, are now clueless and act as if the Masters program is located across country and not in the same building. Two departments, although located in the same building, do not work together. A freaking black hole. In 2015, I registered for the Masters program and un-enrolled 2 weeks later, because as soon as started the assignments, I saw that I was not prepared, So, 2 weeks in, I unenrolled, and was reimbursed. Fast forward 2 years later, I completed the bachelors program, attempted to re-enroll into the Masters,program using my old grad student ID, and lo-and-behold, I'm locked out of my courses, this was on a Thursday. Saturday, I am still locked out, so I contacted the school and un-enrolled from the course. Need I mention, I paid the first tuition, upfront. But, after my attempt to unenroll, the student service began telling me I owed them the money that I had just used as my down payment. Really! And it gets worse, by Wednesday of the following week, they had the nerve to threaten me by sending me an email stating that my information was being sent to a debt collector. All this within a within a few days of me requesting my refund, which it took them almost 3 months to resolve. Here's where the lie kicks in....the email stated they had made several attempts to receive payment from me and now they're sending my information to a debt collection agency. Notice, this was my first time EVER receiving a debt collector notice from the school. Why wasn't this issue brought up during my Bachelors program? I asked how was this possible, when I unenrolled from the program, complying with the guidelines highlighted in the student handbook and received a refund. The school attempted to hold my downpayment, but could not provide me any proof showing where I owed them money. I got so much runaround trying to resolve this issue. For the Bachelors program, someone can be reached to resolve issues. For the Masters program, you'll find Jimmy Hoffa before someone picks up the phone. Oh, did I mention that for the Masters Program, you cannot contact anyone by phone for assistance. You have to send an email and wait until that person contacts you. For nearly 3 months, I had to fight to get my down payment back. This hold process was sickening. I wanted nothing more to do with this school. When I started taking names and threatened to report them for what was going on, some sweet lady stepped in and helped reimbursed me my down payment, stating it was an error on their end. The unnecessary stress that this school tries to invoke on its student, isn't worth the headache, especially when you know you haven't done anything wrong. This school could be a great school, because it offers a convenience that is very hard to find in other online accredited colleges, but some of its employees lack integrity and do not live up to what's written in the student handbook. They're quick to hold the students accountable, but won't hold themselves accountable."
SWIM - 5/17/2018
Graduation Year: 2019
"This school is for you if you're willing to get your hands dirty. Here's a full review. I'm still in process of getting my degree and It's already opening up opportunities for growth and salary increases. the good - 1. National Accredited, and the accrediting agency is recognized by the department of Education. 2. many credit can be transferred, so if I wanted to continue with penn foster or do an MBA with notre dame, the transition would be easy 3.There is a helpful community of students and the student portal is user friendly. 4. they let you go at your own pace 5. the price is low, being a non-profit college The bad 1. no support from staff or teachers, 2. the course materials, although state they've been shipped to me, I never get them 3. ***YOU HAVE TO PAY THE ENTIRE TUITION BEFORE YOU CAN GET YOUR DEGREE. That is my biggest gripe. I didn't realize that in order for me to obtain my diploma, I had to pay off the entire college tuition. for me, that's $3750. That means even after I finish my classes, I have to wait until that is paid off before they release the diploma to me. ***the really good news, or really bad news - depending on your moral compass. 1. you can cheat like crazy - the tests are never updated, so when you take tests, you can open up a new browser window and simply google the question and gets answers from coursehero.com or quizlet, and get 80-100% scores. 2. you can create a fake email and be your own proxy when taking the semester exams 3. the semester exams aren't updated either, so you can google the questions and get solid answers. 4. for a small fee, you can have someone else write your essays. Conclusion - because I never receive the books and materials and virtually no support when asking for help or status on the books; in order to complete the courses in a decent amount of time, I bought a subscription to coursehero and freshessays. I got excellent grades in both assignments and tests, without reading any of the course materials, curriculum, or online reading assignments. I'm at a point where I would rather take full advantage of the schools shortcomings in order to get ahead, since it's clear they are not willing to help me. Is this school for you? If you pay for the college up front, they will treat you well. If you have no moral compass and all you care about is getting that diploma by any means necessary - for the sole purpose of making more money at your job, then this is a great place for you. You can pretty much google your way through the courses with ease."
AMT - 5/13/2018
Degree: Medical Billing & Coding
Graduation Year: 2019
"I cannot finish this program because I do not have the books they are supposed to provide, books I paid for in advance! Supposedly, every single book is on backorder! Really? Seriously?This is unacceptable! Sounds more like a scam! Customer service = POOR! Trying to reach someone who actually cares = NON Existant!!"
Life Long Learner - 5/13/2018
Graduation Year: 2017
"I took this diploma program for personal interest. I wanted real facts on health, not just opinions. The material was interesting and aligned with recommendations from the government health agencies. The course was challenging but not overwhelming. I see a lot of complaints about this school on the internet, but they all seem to be written by people who didn't bother to read their contracts or the school material on how to deal with issues they might have. Every interaction I had with the school was dealt with professionally and in a timely manner."
Ms NOT Happy - 5/9/2018
Graduation Year: 2018
"I have tried to get a question answered that has taken me ten days, transferred 12 times, on hold at least 10 to 15 minutes each time I was transferred and the only answer I got in the end was that the workbook that this college gave me was incorrect and it did not supply the practice excel spreadsheets that it said it did. Not one person would let me speak with a supervisor nor could they answer. All they knew how to do was transfer back and forth! And this is not cheap for an online college. I'm so sad I spent this much money that I cannot even have a phone number or email address to get help! I do NOT recommend at all."
Amanda Ruby - 5/8/2018
Degree: Laboratory Technician
Graduation Year: 2018
"I called BEFORE I signed up for the program and they told me that they would help me find an externship for the program. I called last week since I am close to completing the program and now they're telling me they don't help place for externships. I had to throw a fit to get put on a "list" that they were going to try and help me find a place. It has been three weeks and I haven't heard anything. To add more insult to injury, I submitted a paper 13 days ago(they say they grade within 7 to 10 business days) I submitted a ticket to have this looked into and still haven't received my grade. It isn't worth the money when you've been lied to."
NS - 5/5/2018
Graduation Year: 2012
"I received poor to non-existent support. The payment structure was misrepresented to me. I paid for full tuition and never received all the course materials and instruction I was promised. When I asked for a copy of my contract I was refused. Be forewarned. Get copy of contract and read very carefully!"
email@example.com - 4/22/2018
Degree: Veterinary Technician
Graduation Year: 2020
"The teachers are rude, unhelpful, lazy, and slow. They didnt quiz on what was on the curriculum. One of my teachers even threatened to kick me from the program if I didnt submit over 25 assignments over the course of 3 weeks and not all at once. Then, after I already did 25 (documents, not all assignments) she reported me for plagiarism on MY OWN photos! Because, and in HER words, she shouldnt have been able to get documentation so quickly so it mustve been from the twitter. First off, I wanted my internship DONE, and second, I dont even use the twitter. And that was one event in the first 5 classes. Dont. Just dont. Garbage school, absolute trash."
Tonya stein - 4/18/2018
Degree: Hospitality Management
Graduation Year: 1984
"Terrible, misleading I did not receive adequate info to complete the course. I was totally confused. Gave 30 days to cancel and later told 5 days . This company wants to charge &368 to cancel. Never received any books. I did not like the customer service."
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- Medical Billing & Coding - Certificate
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