Ashworth College Reviews
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I signed up and completed the HVAC program, although I was satisfied with the course I'm highly dissatisfied with the school as a whole. The system to enroll is easy and fast, to get your certificate is another story. I finished in May and the schools military department still hasn't have me any clear indication on when my payment from the gi bill will be made, so I can receive my certificate. I feel like 5 months time is a bit excessive. The "submit a ticket" thing the school has is a total waste of time. They respond without answering your question and automatically change the status to "resolved." The material was decent, you get it out what you put in. But if you're expecting the schools military department to stay on the VA so you can get your certificate good luck. No certificate, what good is the material when you can't prove you know it.
I do not recommend this school to anyone. 1. The instructors dont have their emails for contact anywhere so I wasnt able to ask them for any assistance with anything. I had to rely on representatives. The ticket system they have is useless. Instead of asking for the missing information that they need, they close the ticket and say the matter was resolved. I sent an email about two months ago that has still not been replied to. Not that it matters anymore. 2. The material is outdated. I was sent a dictionary from 1998. There are programs mentioned in the textbook that are no longer needed to get the work done, so I wasted a good amount of time trying to download it and get it to work. 3. Now that Ive completed the certification, I have to wait for the certificate until everything isnt paid in full, which to me makes no sense. I completed it, doesnt mean Im gonna stop paying it. So if you think youre gonna get your certificate soon after completing it, not gonna happen. I finished this certification with minimal to no help from the actual instructors.
From their Vice President to their Customer Service Reps this college is extremely unprofessional. There have been numerous issues with courses, transcripts being evaluated, waiting too long to have assignments graded, books on back-order, quizzes within the courses not having the same information as in the book and just overall confusion and madness. I am surprised this college is even still running! I neglected to mention how I have never been able to get a tutor. It always sends me back to the recorded greeting. Terrible college. The only good aspect is the price.
I understood going into this that it was going to be a self-study course and using my own guns to get the hands-on experience. This review is not based on that aspect of the course, but about the testing structure and how the correct answers to the test questions are sometimes wrong. This review is also about the text books that were sent out for the shotgun part of the course. The shotgun book talked about a recoil spring for the CZ712 and the CZ719 and how the recoil spring for the CZ712 was around the magazine tube and the CZ719 had the recoil spring in the buttstock. When I took the test, the question stated the recoil spring on the CZ712 was in the magazine tube. Well that was wrong so I answered it as such. I got the test question wrong and it was the only one I got wrong. You can retake the test so I did and answered it as though it were correct and got the test question right. If this were the only instance where this happened, I would not be as upset, but this happened on almost every test. I also felt like the instructor(s) were trying to outsmart the students with the way the questions were asked. Why? Just ask straight forward questions. I was sent the 3rd edition of the book for the shotgun part of the course. This was fine, but over half the test questions are based on the 4th edition. I know because I wanted a Kindle version of the 3rd edition but could only get the 4th edition. I am thankful that I made that purchase otherwise I would have been scratching my head to answer the test questions. I say save your money, do online research, watch youtube, get the books or videos that will help you to become a gunsmith.
This college is a joke. Very unclear on expectations, very slow at getting back to you, and in my particular program they made it seem again and again that there was "just one or two things" that needed to be done before I could get experience in a pharmacy. The course is organized very poorly in general. Also very unprofessional. When I called to get help for the first time they put me on hold for an hour and 20 minutes before I finally decided to just finish the task to the best of my ability. I seriously discourage anyone from taking a certificate program from Ashworth. It is a total rip off, especially when considering that for just a couple hundred dollars more you can enroll in a local community college and complete a certificate 3 or 4 times faster. A real bummer that I had to waste so much time and energy.
Initially, I thought this would be a great school for me to complete my Master's degree, without going into debt. I completed the Bachelors program, no problem. I loved the self-pace, my assignments were graded on time, and I paid my tuition in full, because I didn't want any elements of surprise holding up getting my degree, after completing all the courses. My only issue with the Bachelors course, similar to others, my books were delayed or never delivered, but I came up with workarounds (online bookstores). My problems didn't begin until I entered the Masters program. The doors to hell opened. The student services, or help desk (same people for the Bachelors program), can only help you with payments. SO, if you have problems with gaining access to your courses, FORGET IT! You now have to email someone that NEVER responds back to your emails. And the student services that was so supportive in the Bachelors program, are now clueless and act as if the Masters program is located across country and not in the same building. Two departments, although located in the same building, do not work together. A freaking black hole. In 2015, I registered for the Masters program and un-enrolled 2 weeks later, because as soon as started the assignments, I saw that I was not prepared, So, 2 weeks in, I unenrolled, and was reimbursed. Fast forward 2 years later, I completed the bachelors program, attempted to re-enroll into the Masters,program using my old grad student ID, and lo-and-behold, I'm locked out of my courses, this was on a Thursday. Saturday, I am still locked out, so I contacted the school and un-enrolled from the course. Need I mention, I paid the first tuition, upfront. But, after my attempt to unenroll, the student service began telling me I owed them the money that I had just used as my down payment. Really! And it gets worse, by Wednesday of the following week, they had the nerve to threaten me by sending me an email stating that my information was being sent to a debt collector. All this within a within a few days of me requesting my refund, which it took them almost 3 months to resolve. Here's where the lie kicks in....the email stated they had made several attempts to receive payment from me and now they're sending my information to a debt collection agency. Notice, this was my first time EVER receiving a debt collector notice from the school. Why wasn't this issue brought up during my Bachelors program? I asked how was this possible, when I unenrolled from the program, complying with the guidelines highlighted in the student handbook and received a refund. The school attempted to hold my downpayment, but could not provide me any proof showing where I owed them money. I got so much runaround trying to resolve this issue. For the Bachelors program, someone can be reached to resolve issues. For the Masters program, you'll find Jimmy Hoffa before someone picks up the phone. Oh, did I mention that for the Masters Program, you cannot contact anyone by phone for assistance. You have to send an email and wait until that person contacts you. For nearly 3 months, I had to fight to get my down payment back. This hold process was sickening. I wanted nothing more to do with this school. When I started taking names and threatened to report them for what was going on, some sweet lady stepped in and helped reimbursed me my down payment, stating it was an error on their end. The unnecessary stress that this school tries to invoke on its student, isn't worth the headache, especially when you know you haven't done anything wrong. This school could be a great school, because it offers a convenience that is very hard to find in other online accredited colleges, but some of its employees lack integrity and do not live up to what's written in the student handbook. They're quick to hold the students accountable, but won't hold themselves accountable.
The worst student support,customer service EVER!!! Was put on hold, disconnected, told someone would call me back. They had technical difficulties with their site almost every week, I was not able to see quiz scores, some materials that had online links were disconnected or no longer valid links.
I am currently enrolled in Ashworth College and very unhappy with the difference in what I was told before enrolling and what I have experienced. After completing my first course, I was very excited to get started on the second course. Unfortunately, the books were back ordered. I looked up the book on Amazon and it was a reasonable price so I went ahead and ordered it. I have now completed that course and still haven't received the book from the college. Now, I'm ready to start the third course and again, they say the books are back ordered and offer no assistance. Since my current job is expected to lose funding in a few months, I was hoping to jump start a new career and was very excited about this opportunity. Unfortunately, Ashworth has left much to be desired.
Save your time and money and do not enroll in this college. They advertise that you can get diplomas in 4 months but their books will forever be in back order and you will be left with nothing but waiting for months. The only time their helpline representatives (the only point of contact of this college) speak to you nicely is while you are enrolling. After that, with any problem you call theyr'e as clueless and helpless as you are. I wasted my time and money, at least you save yours and run away!
Paper grading was quite slow. Tutoring was very busy and did not have enough knowledgeable staff to fill the demand. For my program you could only do one course at a time, so not all courses were open for studying at once. Ashworth would send time consuming courses like math and statistics at the beginning of a semester; however, since you can only do one course at a time until your at least half complete the next course did not get to you for a while. Then when you finally finished all the other classes for a semester (5 total), then you have a final to take and it could be a year or two later from the first courses. So you have to spend months studying up on the first courses again. This is very archaic and not in alignment with how universities work on classes with their students as normally it is 4-5 courses simultaneously. So, you retain the information better and are much more prepared for a smaller time frame of final studying at the end. I would not recommend this online school. It would be much better to pick a normal university that offers the class structures as are normal with today's universities.