Ashworth College Reviews
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This college is a joke. Very unclear on expectations, very slow at getting back to you, and in my particular program they made it seem again and again that there was "just one or two things" that needed to be done before I could get experience in a pharmacy. The course is organized very poorly in general. Also very unprofessional. When I called to get help for the first time they put me on hold for an hour and 20 minutes before I finally decided to just finish the task to the best of my ability. I seriously discourage anyone from taking a certificate program from Ashworth. It is a total rip off, especially when considering that for just a couple hundred dollars more you can enroll in a local community college and complete a certificate 3 or 4 times faster. A real bummer that I had to waste so much time and energy.
Initially, I thought this would be a great school for me to complete my Master's degree, without going into debt. I completed the Bachelors program, no problem. I loved the self-pace, my assignments were graded on time, and I paid my tuition in full, because I didn't want any elements of surprise holding up getting my degree, after completing all the courses. My only issue with the Bachelors course, similar to others, my books were delayed or never delivered, but I came up with workarounds (online bookstores). My problems didn't begin until I entered the Masters program. The doors to hell opened. The student services, or help desk (same people for the Bachelors program), can only help you with payments. SO, if you have problems with gaining access to your courses, FORGET IT! You now have to email someone that NEVER responds back to your emails. And the student services that was so supportive in the Bachelors program, are now clueless and act as if the Masters program is located across country and not in the same building. Two departments, although located in the same building, do not work together. A freaking black hole. In 2015, I registered for the Masters program and un-enrolled 2 weeks later, because as soon as started the assignments, I saw that I was not prepared, So, 2 weeks in, I unenrolled, and was reimbursed. Fast forward 2 years later, I completed the bachelors program, attempted to re-enroll into the Masters,program using my old grad student ID, and lo-and-behold, I'm locked out of my courses, this was on a Thursday. Saturday, I am still locked out, so I contacted the school and un-enrolled from the course. Need I mention, I paid the first tuition, upfront. But, after my attempt to unenroll, the student service began telling me I owed them the money that I had just used as my down payment. Really! And it gets worse, by Wednesday of the following week, they had the nerve to threaten me by sending me an email stating that my information was being sent to a debt collector. All this within a within a few days of me requesting my refund, which it took them almost 3 months to resolve. Here's where the lie kicks in....the email stated they had made several attempts to receive payment from me and now they're sending my information to a debt collection agency. Notice, this was my first time EVER receiving a debt collector notice from the school. Why wasn't this issue brought up during my Bachelors program? I asked how was this possible, when I unenrolled from the program, complying with the guidelines highlighted in the student handbook and received a refund. The school attempted to hold my downpayment, but could not provide me any proof showing where I owed them money. I got so much runaround trying to resolve this issue. For the Bachelors program, someone can be reached to resolve issues. For the Masters program, you'll find Jimmy Hoffa before someone picks up the phone. Oh, did I mention that for the Masters Program, you cannot contact anyone by phone for assistance. You have to send an email and wait until that person contacts you. For nearly 3 months, I had to fight to get my down payment back. This hold process was sickening. I wanted nothing more to do with this school. When I started taking names and threatened to report them for what was going on, some sweet lady stepped in and helped reimbursed me my down payment, stating it was an error on their end. The unnecessary stress that this school tries to invoke on its student, isn't worth the headache, especially when you know you haven't done anything wrong. This school could be a great school, because it offers a convenience that is very hard to find in other online accredited colleges, but some of its employees lack integrity and do not live up to what's written in the student handbook. They're quick to hold the students accountable, but won't hold themselves accountable.
The worst student support,customer service EVER!!! Was put on hold, disconnected, told someone would call me back. They had technical difficulties with their site almost every week, I was not able to see quiz scores, some materials that had online links were disconnected or no longer valid links.
I am currently enrolled in Ashworth College and very unhappy with the difference in what I was told before enrolling and what I have experienced. After completing my first course, I was very excited to get started on the second course. Unfortunately, the books were back ordered. I looked up the book on Amazon and it was a reasonable price so I went ahead and ordered it. I have now completed that course and still haven't received the book from the college. Now, I'm ready to start the third course and again, they say the books are back ordered and offer no assistance. Since my current job is expected to lose funding in a few months, I was hoping to jump start a new career and was very excited about this opportunity. Unfortunately, Ashworth has left much to be desired.
Save your time and money and do not enroll in this college. They advertise that you can get diplomas in 4 months but their books will forever be in back order and you will be left with nothing but waiting for months. The only time their helpline representatives (the only point of contact of this college) speak to you nicely is while you are enrolling. After that, with any problem you call theyr'e as clueless and helpless as you are. I wasted my time and money, at least you save yours and run away!
Paper grading was quite slow. Tutoring was very busy and did not have enough knowledgeable staff to fill the demand. For my program you could only do one course at a time, so not all courses were open for studying at once. Ashworth would send time consuming courses like math and statistics at the beginning of a semester; however, since you can only do one course at a time until your at least half complete the next course did not get to you for a while. Then when you finally finished all the other classes for a semester (5 total), then you have a final to take and it could be a year or two later from the first courses. So you have to spend months studying up on the first courses again. This is very archaic and not in alignment with how universities work on classes with their students as normally it is 4-5 courses simultaneously. So, you retain the information better and are much more prepared for a smaller time frame of final studying at the end. I would not recommend this online school. It would be much better to pick a normal university that offers the class structures as are normal with today's universities.
Ashworth is a very affordable college, HOWEVER, it took me almost a year to complete my undergraduate certificate in Psychology. Why? Delays in shipments of books, had to change my electives several times because they did not have the books or it was going to take months to get the books. I also had a delay of up to a month in getting my final paper graded. This is not a work at your own pace school, its a work at THEIR pace school. Sorry to say that I am not going to go into their bachelors degree program. It consists of 8 semesters, it would probably take me 8 YEARS to get my degree at the pace this school moves.
The instructors take forever to get back to you and if you have to call in, the people that answer the phone are obnoxious. Education aside, this is one school that could use a major overhaul when it comes to customer service. The only time anyone has been nice to me when I have called in was when I was enrolling. I would spend my money elsewhere if I knew then what I know now.
I would not recommend this school to anyone. I do not know if this is even legit. Their websit is not current, as far as testimonials / graduation success / graduation ceremony dates for current year, scholarship availability. The most annoying part of dealing with this school has to be their rude / ghetto/ unprofessional staff who answer their phones day in and day out. Don't ever try to get study assistance, as they do not assist you in anyway, I was once told when enquiring about something I was studying, that "That's what your text book is for, why are you calling us for?" I was so infuriated. If you call management, they are just as useless. I do not know the lady's name, but she is pathetic. They only care about getting your money, nothing to do with your education that you are paying for. If you want little to no support, THIS IS THE SCHOOL FOR YOU! If you want rude service personell... this is the place for you. GO somewhere else and obtain quality service, from people who actually care about you.
~ THE REAL DEAL ABOUT ASHWORTH COLLEGE ~ Alright people, here is my experience and the real breakdown of Ashworth College. First, Ashworth College is in fact an accredited school, if you have doubts, go to the U.S. Department of Education website, click on the accreditation search and type in Ashworth College. Rest assure, they are in fact accredited. HOWEVER, they are a nationally accredited school - not regionally accredited. For those who don't know, regionally accredited schools are considered the "gold standard" in academia. These schools include Harvard, University of Alabama, Stanford, Florida State University...get the idea? There are two problems, that I found, which come from attending a nationally accredited school, such as Ashworth College. One, its very difficult finding a regionally accredited school that will recognize and transfer over credits from a NA school. THERE ARE schools out there that will accept NA credits though, its just a matter of reading the schools transfer policies and then sending them your transcript to see if they'll accept them. Don't be disappointed if 9 out of the 10 schools you contact don't accept them, but don't give up searching. The second problem is in regards to licensing. If a career your pursuing requires some kind of state licensing, such as being a teacher - your going to be out of luck, as the majority of state licensing requires that degrees be from regionally accredited schools. ABOUT ASHWORTH - my experience with Ashworth was so-so. I quickly learned that the "tutors" weren't actually tutors. If you have a question about math, you'll likely end up speaking with the same person who "tutored" you with your last science question. They're not tutors. The person you speak with over the phone is most likely not competent in the particular area your inquiring about. Additionally, these "tutors" often seemed bothered whenever I called them. It seemed like I was inconveniencing them by calling and asking for help. They are very low class, low quality people. If your looking for a strong support network and good academic advisors - you won't find it at Ashworth. WHAT I DID - so I enrolled in the Criminal Justice program and wanted to "test the waters." I planned on obtaining an associates degree. During my studies, I was researching tons and tons of schools, reading transfer policies and trying to find a RA school that would allow me to transfer over my RA credits from Ashworth. My planned ultimately worked. I took advantage of Ashworth College's cheap tuition and self-paced courses. I worked daily on my assignments and completed a lot of classes over a one year period. I found a regionally accredited school in IOWA, that accepted every single one of my credits. I ultimately transferred over 90 credits to this institution, leaving me with 10 classes to finish until earning a bachelors degree from a regionally accredited school!! So essentially, I took advantage of Ashworth - not vice versa. In short - you need to do your homework. If you have a plan, figure out exactly what's required in order for you to accomplish your goal. Ashworth will allow you to earn a degree from an accredited school, but if you plan on transferring your credits you need to do your homework and find a school that will accept their credits. Last, don't expect quality service from the people at Ashworth, as the saying goes, "you get what you pay." I hope this helps. Good luck!