Brandman University Reviews
Student & Graduate Reviews (82)
I want to be absolutely clear with this review that I believe Brandman University and their financial aid practices is a complete scam and illegal. Enrolling with Brandman University was the easiest part of my experience. I spoke to a counselor who helped me choose the right courses and filled out my financial aid which I was told was approved. I began attending a full work load and up until this point everything seemed great. All of this changed when I locked out of my courses without any warning. I called One Stop to determine what was going on and they said my financial aid had not been approved yet. To me this didn't make sense because why would a school allow a student to enroll in courses if their aid was not officially approved? Either way they assured me it would be temporary and I would be able to continue my coursework. I remained not only locked out of my courses but was unable to withdraw from them, earning the F grade in all of the courses. The financial aid department never contacted me and never responded with anything other than the initial response when I would contact them. Now nearly three years later, Brandman is saying I owe them over $7,000 and are threatening to take me to the State Franchise Tax Board if I do not pay in full by November 29th, 2016. After being contacted by one of their staff members I have been told that their "investigation" found that I am liable to pay for the courses. The staff member who I have been in contact with even claims that it is not in their "standard practice" to lock students out of classes for financial aid not being approved. Well it happened to me and after asking for login records, the contact has gone silent. This entire situation makes zero sense and to reiterate what I said above. I was never allowed to finish my courses or withdraw from them since I was locked out. Because I was unable to withdraw I earned fail grades in all of the courses, this then canceled my financial aid that still had not been fully processed. Brandman allowed me to enroll in courses and told me my aid was approved even though it was not and that is what led to my situation, their lack of professionalism and a horrible financial aid department. I assumed since I was unable to take my courses and withdraw from them that this was done automatically. I ended my brief experience with Brandman and moved on. To my shock I began receiving calls from a collection company in regards to this matter. Not once did Brandman reach out to me via phone or direct mail to discuss this matter, they simply sent it to collections or apparently sent important things to my school email? As of now Brandman stands by their threat to report me to the State Franchise Tax Board and are being completely unreasonable. This is essentially a request for me to pay for a service that I never received. Brandman is stating that the amount they are requesting by paid in full by the end of this month, completely unreasonable. For these reasons I am now filing a report with the BBB, CA Attorney Generals Office and am in contact with several law firms for legal counsel. After reading the numerous reviews on here, it appears my situation with Brandman University and their financial aid practices is not uncommon. I encourage anyone that reads this and has a similar situation to please reach out to me as I intend to file a class action lawsuit should Brandman University continue with the course of action they have chosen. I can be reached directly at, firstname.lastname@example.org.
Everyone can see that most negative reviews of this university involve the financial aid and one stop departments. My experience with these departments at Brandman was also extremely negative. My financial aid was almost always over a month late and nearly every time I was supposed to get financial aid I'd have to email the chancellors office threatening to report the University for financial aid fraud. When I did this my funds were magically disbursed the next day. I was charged random fees and they apply financial aid to future tuition. This school's financial departments are unethical, and the one stop department, who acts as a go between for students and Brandmans financial department, can never provide answers. I've had to fight fraudulent charges on my bill. I've had to fight my financial aid being applied to the next two terms I am registered for. The school has a flexible schedule, but all the trouble you will have with billing, and getting resolution to any scheduling problem overshadow the good schedule. I also wasn't impressed with many of the teachers. There are a few good ones, but many bad ones. One instructor fell asleep in every class. Grades are often not give until weeks after papers are turned in. I do not recommend this school to anyone. It's a very unethical school, and I will not be surprised when they are finally caught for financial aid fraud. Recently I listed some of the specific problems I had with this school on their Facebook page. The following day they removed all the reviews and students are no longer able to leave reviews on their Facebook page. Brandman University is running an unethical financial department, and it won't be long before all these problems get them into trouble. It's not a University you want to take a chance with. Find one of the several other Universities that offer the same flexible schedule.
I am surprised at all the negative reviews because I found my experience with Brandman to be great. I was able to fit it into my schedule nicely (working full time with a 5 year old at home) and finished my degree in 18 months. My questions and concerns were always addressed immediately by my advisor or professors (with the exception of 1 professor who was not very helpful). I found the coursework and what was expected of me in order to earn a good grade easy to understand. The financial aid office and system was also easy to understand. I am considering going back for my Masters.
Overall, I had an alright experience with Brandman. That being said, their financial aid office aka OneStop is in serious need of some help. Last year, they disbursed funds back to me after only paying part of my classes and I didn't realize it until I put that money back onto my loans. Later in the year, I asked when the next disbursement was scheduled. I was told it already happened. Guess what didn't happen for another week? I also noticed that my tuition increased roughly $300. I asked if/why it increased. They told me that it didn't, just an extra $15 for the technology fee. How does that explain the other $275? Most of my interactions with them have been problematic in a number of ways. I don't regret going there because of the convenience but if I want to get my BA, I'll go elsewhere.
First and foremost I must say this has been the worse college experience that I've ever had. The financial aid department did horrible service, the advisors don't do their best to be accurate with their information and in the long run you end up paying for everything. They will always put you at fault for the mistakes that they've made. I think all the people who have complaints about Brandman should get together and escalate our concerns to a higher level.
This place is terrible. DO NOT DO IT. It is shocking to me that reputable for profit colleges have had to close in California, but places like this get to continue because they are under the label of "non profit". This place is a racket. It is extremely expensive and you get very little in terms of service for how much you have to pay. The financial aid department is terrible, as are the academic advisors. They do not respond to inquiries in a timely manner, do not have relevant information and when they do finally get to you, you've missed valuable information and deadlines. This school seems the only real option for some programs but do yourself a favor and do more research. There are other schools out there that don't cost an arm and a leg and you will get similar level of service. BTW, the teachers are actually ok. It is the administration that is horrible.
I am currently in the Capstone course to finish my Master's Degree in Organizational Leadership. I am active duty military stationed at Joint Base Lewis-McChord, WA. I am not sure why I jumped into the program when I did, but it has been a great experience. I have had zero issues with the staff and faculty in my location. I understand that many organizations with multiple locations can create a bad experience that spreads like wildfire; however, that is not the case with every location. The staff and faculty at JBLM have taught me a lot, and I actually enjoyed going to class. I figured I would dread it, but would knock it out anyways. It was quite the opposite; fun, engaging, challenging, and educational. It seems to me that a lot of the poor reviews that I have seen on this website are people who expect it to all be laid out for them. I used to be that way when I was an undergraduate and thought, "Poor me, somebody did X, which ruined my chance to Y, etc." Then I realized that nobody owes you anything. If you want it, go get it. If you don't know how, figure it out. This program has taught me that if I want something, I will get it. I encourage people to implore more deeply about the program that they may be interested in, you might be pleasantly surprised. Lastly, if you want to be treated like an adult and have a respected opinion, please act like one. Take responsibility, do what needs to be done, and quit complaining and expecting someone else to fix it. These ragtag reviews are what is wrong with our society right now anyway. Good day.
To admit you at the school is not just art but magical, they would do anything to provide you an admission. But as soon as you got admitted then it takes 2 to 5 days just to get a response for any concern or issue. Financial services are disastrous at this school, they find a reason to charge you left and write, for application, tests, materials, registration, dropping... basically anything you do wouldn't work without money. They find a reason to threat you and send your account to collections and put hold on your account which will not allow you to register and then penalize you for late registration. Remember, do not go to this school even if you get a free scholarship or if your employer is sponsoring your education. There is no name and recognition for this school, even local employers asks you if this is an out of state school. Their statistics and English classes are not even accepted at MPC (Community College). Don't make the mistake of appealing any decision, it's literally a cartel or monopolistic system, any appeal is going to be denied no matter what. They find an excuse to send your account to collections and just prevent you from getting your transcript, graduate or even use your transcript. The advisors are kind but their hands are tied they have to play the politics of organization. The biggest mistake I ever made in my life is going to this school. But I am glad I left it before I go to deep, on second year. Do yourself a favor, get a monthly subscription at Washington Post or NY Times you will learn more but don't go to this school. If you have any option in life do not trust the sweet orientation and talks of hot girls that are just setting up the trap!
Time is a precious commodity. I would like to suggest that you look elsewhere to invest your time and money in furthering your education. While I've learned a great deal in the short time that I have attended, their Financial Aid department is a complete disaster! It's a shame given that the Instructors are very good and attentive. For those who rely on financial aid to cover expenses this is not the place. You can start classes but don't expect the financial aid department to release any funding to you until week 4 if not later. I Had to wait approximately 2 months for mine! How can a student expect to complete their assignments if they can't cover living expenses? As a veteran they have managed to short me education funding that the VA allows to cover expenses. My experience thus far has been nothing but frustration with their financial aid department. They won't even let you contact them directly. I'm in the process of contacting the Department of Education and filing a complaint. Suggest you do the same if you've been mistreated.
I recently started my MA this year (2016). I have known two others that have went to this University in the past and had great experiences AND have used their graduate degrees so I decided to meet with the advisor at my campus (in WA) and she was so supportive and informative. She created a potential ed plan, gave me upfront costs and we talked about how classes are. I felt confident about it. I've completed two terms and I've truly enjoyed it meeting other students and the diversity of the instructors. If you are looking for a "perfect" college experience, good luck. I'm still looking for a "perfect" partner and that's probably why I'm single. We aren't perfect people. If you are looking for supportive, affordable graduate program with small classes, well Brandman is a great option. Grad school isn't cheap, let that digest, accept it and just make the jump. Invest in yourself!