"This school is very expensive and when they say for profit they are not kidding this school is in the business to make money go to a public school were your degree will have much better weight avoid loans that you will have to pay back forever and don't be held hostage to this type of monopoly."
"This University is a place that I would think several times before enrolling. Experience with classes and learning process are not bad overall. I just wish some Instructors was more communicative. When in come to leaving comments for completed paper work - it is never there. Interesting. Degree program is good overall. What about financial part - I can write a novel about this part. Pricing students for classes that much and DO NOT EVEN PROVIDING PAYMENT PLANS?! This is bad. I tried to set up payment plan since the beginning, but it is always saying I am on the hold for something and that is why I cant set up payment plan. It ended up with Capella staff dropped me off from courses.This is so uncomfortable and don't worth it at all. Every-time I talked to financial aid department - there is no straight answer. In any way there is a lot wrong with this institution, starting from unprofessional staff and finish with instructors who do not communicate with you."
"Capella is good University. Great instructors, great program, very flexible. The only issue is financial part. I am able to pay for school, but they gave me basically one month to pay $2,000 or gave me a choice to start dropping the courses (actually they dropped it for me, forcefully). Very irrational step from financial department. First of all, as for a student, all my finances are on the track. I think they need to let you know not one month before dropping classes but way earlier. Now, since THEY START DROPPING CLASSES FOR ME - I am total mess. My credit score are mess, my program are mess. After all that, I was one step from quitting or thinking of transferring somewhere else. It is not a first time. They need some sort of flexibility in financial department."
"Capella has been a great college to attend. The professors are great and are there for you when you need them. Advisors keep in contact with you for the most part and help you along the way by helping you choose the learning guidelines that are best for you. Librarians and other writing assistance is provided when needed. I would recommend this school to anyone who is looking to further their career in any field that is available at Capella University."
"Choosing Capella was the best decision I have made for my Ph.D. Program. The counselors are there to help you every step of the way. Some people may feel that counselors should be contacting them, but it is up to you if you are willing to put in the effort to keep in contact with all counselors and advisors for your needs. It is easy to set up appointments to meet with advisors and teachers. All of my teachers have been helpful and friendly. Both faculty, students, and former students are available to help you with your questions you have about your program and classes. If you have any questions about attending Capella do not hesitate to leave a comment or contact an advisor at the University and they will be happy to assist you."
"When you walk away with a degree from Capella University you are proud of your accomplishment. Yes the coursework is challenging but they give you all the tools you need to complete it. The teachers, my mentor and all resources are extremely helpful."
"I had a great experience with Capella. The advisors were great and instructors were very helpful. It is a rigorous program and a lot of writing and researching and strict deadlines to adhere to. If you're one that is self motivated and good at time management, this will definitely be the program for you!"
"I have been attending Capella for several years and I am now in my dissertation program. The biggest complaint is the extreme slow turn around time from when you submit work to your mentor to when it gets returned for approval or corrections. I was told by my academic advisor that the mentor has 10 business days for review and return work that is substantial. In one case, I had to add a chart in which I did the same day and it took 13 days and several text messages and emails to get this work reviewed. I should have been able graduate in March this year but due to the slow turn-around process, maybe in August. There were times I am waiting weeks to get replies and if you considered the charges associated with attending, I am paying over $600 a week to do nothing. Now I have to go into another maybe two more quarters thus accumulating more debt. What a joke...Maybe it is time for a review of their business practices or even their accreditation.."
"I went to Capella for my masters and then transferred into the Ph.D program. The Ph.D program started out great, no real issues. All the issues started with the comprehensive exam. I attended the required residency weekends which was supposed to prepare you for comps and milestones 1 to 3. Three weeks before comps started Capella emailed my the comprehensive exam manual, however when the course room open up there was a different manual. The new manual was the opposite of the one that was sent to me. Under the old manual you had to the end of week 2 to get your questions, which I was planning to do as I had to go for foot surgery. However, under the new manual you had to get questions no later than Monday of week 2. This 2 days before I went for surgery. I emailed the dissertation advisor and as the manual said that in situations like medical an extension would be granted. However, Capella did not want to work with me. I ended up having complications and was not home until Thursday, which eat up most of the first week. I passed one of the questions and got rewrites on 2. The grades feedback was made no sense. I was told in one part that something was right and than the next sentence said it was wrong. I turned in the rewrites on time, and they were supposed to have a grade it within 7 days. I ended up waiting another 3 weeks before I found out I did not pass. The new grading system is terrible. You need all proficient/ distinguish to pass the exam on all criteria and if one of the grades gave you something that was not proficient you failed. Under the old system all you needed was 30 points per question which you could get 20 points on just APA alone. With this in mind I was sure I was going to have no problem. However, my cohort was the first group under the new grading criteria and after speaking to students most of us did not pass. It seemed like they were just failing students. I took their writing class and the instructor went over the results from comps, by looking at our papers and I was told my responses were passing and the instructor could not find the problems even with the feedback that I was given. This set-off alarms for me. It was then I found out that the only thing Capella cares about is how much money they can get from the students. I also requested being moved to the DPA program and I requested made that request after I failed the rewrites, but the advisor never processed the degree program change request until it was too late, so I was going to be stuck in writing classes wasting time and money. I ended up transferring to another school."
Laurel, Capella staff
Rlino, I am sorry to read of your concerns with your PhD experience. We invite you to contact our Learner Affairs team (LearnerAffairs@capella.edu) to explore your position further if you wish. The University maintains a structured process for resolving problems, complaints, or grievances relating to the execution of institutional policies and procedures and we would welcome the opportunity to discuss your concerns.
"Capella was OK, but TOO expensive. I do NOT recommend it for this reason alone. The instructors were knowledgeable in their field, but to pay the price I paid, for this degree, it was NOT worth it! The Criminal Justice system does NOT pay enough for a person to get a Master's degree!"
Laurel, Capella Staff
Hi, Jem. If you are interested, Capella alum have lifetime access to the career center. The career center has several resources, including job search tools, career planning and access to career counselors. You can find it on campus iguide: https://campus.capella.edu/web/career-center/home.