Capella University Reviews - Doctorate in Healthcare AdministrationSee reviews of all programs at Capella University
This is the worst school on the surface of the planet. All they aim for is get you to cough out your money and once that get the money, they become your Lord. Whatever they tell you you have no recourse. They have no structure to see or track customer service. Their after class survey is a sham. This is a school that has no structure for people to assist you. Horrible customer service over and over again. No one should attend this school. Total waste of money & Time. Research schools before enrolling. Simply googling will give you information on peoples experience especially with CAPELLA UNIVERSITY. Beware of Crooks.
I think that Capella University is an excellent university. The program that I am currently in has help be learn a great about what is expected of me in my future career. The only thing that I would suggest is a way to help students get jobs associated with their education.
WARNING! DO NOT GO TO THIS SCHOOL (CAPELLA") ! ENROLL / ATTEND a NOT-FOR-PROFIT (REAL) UNIVERSITY ! CAPELLA UNIVERSITY is a scam, and is BEING SUED (and our aim is to have CAPELLA shut down, forever!), for unethical and unfair business practices, the university and its faculty not adhering to its own graduate degree program students manual (only to keep its students enrolling quarter, after quarter costing its students an excessive amount of tuition), degree program stall tactics, unrealistic and unfair student tuition, false promises, poor communication during active course participation, student loan/government lending fraud, in addition to many other complaints. In fact, we are in touch with a FORMER CAPELLA UNIVERSITY EMPLOYEE who is willing to testify on the dissertation process, whereas the former employee is willing to testify that, CAPELLA UNIVERSITY'S Doctoral Programs are a fraud". FACTS: Capella University was the subject of an Education Department audit, which revealed that the school overcharged lenders and this department by over a half million dollars. Capella University spends an unusually high portion of revenue on marketing and a relatively small amount on instruction (for its exclusively online program). Most instructors are part-time and accreditation could be an issue in the near future. Capella University appears to maintain aggressive enrollment goals for the more than 300 recruiters it employs. Many former students of Capella University have been plagued with high debt to income ratios after taking out student loans from this for-profit university. Capella University was recently questioned for having a high withdrawal rate amongst students in its programs and for spending an unusually high percentage of revenue on marketing. (SOURCE: www.processmystudentloans.com/capella) CAPELLA UNIVERSITY information is cited below, where such websites state, students don't mind a non-APA degree, and also citing that CAPELLA UNIVERSITY states, graduates earn more income upon their graduating from its university - which is false! Additionally to its PhD/PsyD Doctoral Programs, CAPELLA UNIVERSITY graduates cannot even practice clinical psychology, as its psychology doctoral programs are also not recognized by the APA in many, if any states a requirement of course, necessary for a graduate to permit a graduate to earn state board-certification or ability to practice psychology same issue as stated here within regarding Argosy University (a lawsuit Argosy University lost). Below, I quote, from THE STATE OF MINNESOTA DEPARTMENT OF HIGHER EDUCATION (state dept official representatives), after their having received MANY complaints, from MANY students, with one representative from the DEPARTMENT even stating, "students arguments have merit", and stating, "CAPELLA IS NOT AN ETHICAL UNIVERSITY, BECAUSE ALL THEY WANT IS MONEY". JOIN "our" (70+ learners - as of 06.2017) Legal Pursuit / Justice against CAPELLA UNIVERSITY, for: Unethical and unfair business practices, the university and its faculty not adhering to its own graduate degree program students manual (only to keep its students enrolling quarter, after quarter costing its students an excessive amount of tuition), degree program stall tactics, unrealistic and unfair student tuition, false promises, poor communication during active course participation, student loan/government lending fraud, in addition to many other complaints. In fact, we also have a Learner in our group who is aware of an 'expert witness' willing to testify on the dissertation process, and such former Learner is aware of a former CAPELLA UNIVERSITY employee willing to testify that, CAPELLA UNIVERSITY'S Doctoral Programs are a fraud". CAPELLA is being sued for: 1.) Conversion; 2.) Breach of Contract; 3.) Interference With Contractual Relations; 4.) Breach of the Implied Covenant of Good Faith and Fair Dealing; and 5.) Unjust Enrichment. Student complaints indicate dissatisfaction with the instructional quality at Capella. In a letter to the President of Capella from HLC, the companys accreditor expresses concern regarding academic quality: [This students] letter is troubling in light of two other recent complaints... These complaints, taken as a group, suggest dissatisfaction on the part of at least some graduate students with the quality of the interaction they have had in the institutions core academic programs and an unwillingness on the part of the institution to review and respond to the potential customer service issues these complaints suggest. (SOURCE: Letter from The Higher Learning Commission to Capella University President, December 20, 2006 (CAPELLA-0049248).
Capella offers a great program and offers blended learning through research, interacting in groups and in the classroom with other students. This structure challenges your thinking and knowledge and opens up a whole new world of deep and analytical thinking. It also allows students the flexibility needed, particularly for those who work and are also earning their degree.
Not every online University is incompetent; certainly, I know that Capella is very competent. It is also worth noting that an online university is not for everyone. For one thing, one has to be effective with using technology, secondly, one has to be time conscious and discipline, third, one has to be a fast learner. These are important criteria needed to succeed in an online environment. I will admit that every university has its pros and cons. I am currently pursuing my Ph.D. There have been times when I felt frustrated with certain activity at Capella, but, as mentioned, every student will experience such even in traditional universities. It is also important to note that the fundamental reason(s) for every university is to make money and hopefully providing quality education. Capella University is providing quality education and in my opinion, I believe that Capella University is one of the best online University out there.
I am proud of my accomplishment of completing a Doctorate degree. It has been a year since completion and I still do not have a job. I reached out to career services but they do not assist with actual job placement which would be an enhancement of the Capella experience.
The three and half years I studied at Capella University were some of the most informative years in my academic career. I was already an established and busy surgeon in my country, but I felt I needed that extra challenge to add a PhD to my medical qualifications. It was not easy spending those nights working on the weekly course assignments, but it was all worth the effort. I fully enjoyed the structured online course work offered at Capella. Since, graduation I have published not less than six papers adapted from my course projects in per reviewed journal sometimes in collaboration with former course instructors. I would recommend this university only to serious graduate students who are ready to work hard and complete on time. Otherwise you could get frustrated and end up blaming the university for your shortcomings. Online courses are in fact be more demanding than full time college studies.
I started the DHA program with Capella in the Summer 2012. Everything was going great. The only gripe I had at the time was not getting information about the dissertation and no advice for getting ready for the dissertation. The program started out with 39 students and dwindled down to 4 when we got to the dissertation. Throughout the first three years, I was told by my advisor that the entire program would only be 4 to 4.5 years to complete from start to finish. I went into the dissertation and found out t that it will be longer than the year they told us and it will be anywhere from 2 to 3 years with multiple delays because the assigned mentor will find flaws and not point them out and just return the section of dissertation. Dr. Davis was facilitating the dissertation, when asked about the delays we were told if we don't like it, oh well. She is extremely unprofessional and rude to the students asking questions. My colloquium was changed twice without notice and was told that I couldn’t proceed with my dissertation because the next colloquium wasn’t available until the fall semester. I was forced to take Spring and Summer term off because of the universities policy about taking the colloquium in either the first or second dissertation course. I spoke with other students in the program and they weren't told about the colloquium and blindsided by the cost and extended cost from the colloquium alone. Tuition has gone up since starting the DHA program and wasted 70k on a degree I will never get. Dr. D. didn't answer questions during the dissertation meeting about the continued financial cost only saying it’s not the school’s problem, "shame on you if you aren't doing anything while waiting weeks for the mentor to provide feedback. Its your responsibility to read read read read”. You need to call your financial advisor to sign up for an additional 8 semesters and 50% of people that start dissertation don't finish." When a student asked her where to find something about the CITI her response was, "you need to find that for yourself. I will not show you where to find that". I emailed my mentor 3 weeks ago and haven't heard back to start an professional dialog. Also, my mentor changes three times before starting the dissertation course. When I was able to reach out to my newly assigned mentor, he was not helpful and proceeded to talk about his professional accolades. I became concerned because I only have 19k left in student loan money and they are saying another 20k to 40k after spending 70k already. I never heard of a DHA that cost 110k to finish. In my case I was told I needed another 37k to finish the program. I reached out to my academic advisor and was told, “you need to give the dissertation courses a chance and when you have no more student loan money, we will go from there”. I spoke with another advisor about transferring to a MHA to savage something and was told, “A lot of students get edgy when they have no more money and I can’t answer what the program will do. You have seven years to complete the entire program”. I requested a petition to have my courses transfer over and then got a call from my academic advisor that she was leaving and I needed to contact the university at the end of 2015 to restart my dissertation. On 01/06/2016, I reached out to the school about resolving the issues and salvaging something from three years and 70k in course work, I was told nothing could be done. On 01/25/.2016, I reached out to the university a final time and spoke with Jon Michelson and was told, “There is no direct link between DHA courses and MHA courses, which means that you would need to petition each course to see if there was a direct match. Even if there is a direct match we can only allow up to three courses to be transferred in, which would leave you with nine courses left to complete. I suggest we move forward with the Certificate in Health Administration”.
For anyone reviewing the negative comments- please note the grammar, language, emotion, and content of those negative posts. I have seen a multitude of students disappear from the program and in my opinion it was the correct decision. I have read numerous posts where the student did not last through one course. It takes time to get used to an on-line program and it is challenging to work in a virtual environment. I am entering the dissertation phase of my degree and I think that those that have made it this far deserve it. The dissertation process is extremely challenging and I imagine that we will lose more learners. A friend of mine is a full professor at a Big 10 university and when I told him how challenging the dissertation process was, he just gave me a wry smile and said "it should be"! You can believe what you want, but it takes effort, desire, resilience, and support to make it happen. Only those who deserve it make it through. The rest is up to you....no excuses.
I do believe this university is only about and after money. I wish I had never attended this school. I have two graduate degrees from another university and I personally would not recommend this school to anyone. I wish someone had warned me prior to attending.