Capella University Reviews - Human Services

3.61 out of 5 stars
(22 Reviews)
  • Multiple Locations
  • Annual Tuition: $14,579
76% of 22 students said this degree improved their career prospects
68% of 22 students said they would recommend this program to others
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Student & Graduate Reviews

4.5 out of 5 stars
TJames - 3/12/2018
Degree: Human Services
Graduation Year: 2015
"Beyond accessibility and the conveniences for working students, the program challenged my boundaries of intellectual output. I learned to be more objective in responding to life and business by first learning to accept and then developing an instructors eye for knowledge. This aspect forced me to determine whether to conform to get the grade or to develop. I chose to allow the training to develop me for the future. This is a great program for the innovative rising professional."
4.8 out of 5 stars
Coltena Smith-Reynolds - 11/4/2017
Degree: Human Services
Graduation Year: 2019
"This is my first course at Capella University. My professor is awesome! I find it very satisfying to have an advisor who responds to my questions and concerns, a professor who is knowledge in the field, welcomes the opportunity for correction, a university that offers opportunities and resources that are valuable. Technology is a function that we use daily. I have my books loaded through the app from Vitalsource bookshelf. Everything is accessible, and I find that to be important for students."
1.0 out of 5 stars
Donna W - 10/23/2017
Degree: Human Services
Graduation Year: 2017
"I have Masters degree from Capella and had a great experience. That's why I decided to stay with them for my PhD. I completed all the coursework, the comps, and was done writing chapter 4 of my dissertation when my mentor told me I could not use aggregate data for my study. Keep in mind that I had IRB approval, passed comps, and had approval for chapters 1-3 already. I was told I would need to back up to Milestone 3 to rework my study and would need to get IRB approval again. The problem is, there is little chance of me getting through all of the milestones again before I "time out" of the program in October 2018. I'm in hock with student loans up to my eyeballs and I'm ABD. Basically, I have a MS and completed all of my doctoral coursework. I'm joining the class action suit. Maybe I can at least recoup some of my money."
3.4 out of 5 stars
Human Service Professional - 8/15/2017
Degree: Human Services
Graduation Year: 2017
"I recently received my MS in Human Services from Capella. I found the professors to be very efficient with grading, responding to email, and very understanding of life situations. The Professor I encountered were very respectful and compassionate about their students success with the program. The academic advisers were also very helpful, as I have had to consult with them on a few occasions. I will admit that the program is a little more costly than others, however, I made the choice to attend, with this in mind. Therefore, I cannot complain about it. My courses were 10 weeks long, and I only took one class per quarter. The financial aide department could benefit from customer service training and honesty. I think, aside from the cost, that Capella is an excellent school to pursue a MS in Human Services."
5.0 out of 5 stars
Mrs. Battle - 6/22/2017
Degree: Human Services
Graduation Year: 2013
"Capella gave me the tools I needed as a stay at home mom to enter the workforce after being off work for 5 years to conquer my field. They make it easy to learn and communicate with the staff and faculty l learned a lot from my fellow students as well during my time"
5.0 out of 5 stars
Ann-Marie C. Buchanan - 6/6/2017
Degree: Human Services
Graduation Year: 2007
"After I read the catalog and not being sure of whether or not Capella needed the GRE for acceptance; I ended up calling them. After that one phone call, I was ready to start my first class within a couple of weeks. Capella's customer service is excellent. Call them! But be ready, because they will answer your questions very thoroughly and you won't have any more excuses to not attend Capella University for whichever of their wonderful career paths has captured your interest."
4.3 out of 5 stars
Keshelle - 5/30/2017
Degree: Human Services
Graduation Year: 2018
"I enrolled, initially, in the echo counseling program which was GREAT! However after half way through I free interest in the human service program. This is my 2nd year, overall experience of great. My current and past professors for the most part have be extremely helpful, hands on, understanding and flexible. My schedule accommodated my family time and work schedule. I have been taking 2 course a semester , I even took a couple drmesyets off. The advisors are wonderful the truly help guide throughout your courses. I would recommend Capella"
4.9 out of 5 stars
Dr. Nicole Gilbert - 4/23/2017
Degree: Human Services
Graduation Year: 2011
"The doctoral program at Capella was excellent. I worked harder at Capella than I did at Columbia University where I received my MSW. The professors were from great schools all over the world and they expected nothing less than doctoral work. I was challenged daily."
3.4 out of 5 stars
Masters - 2/28/2017
Degree: Human Services
Graduation Year: 2006
"Great program that does not take years to complete. Supportive professors and wonderful opportunity to interact with peers all over the globe from varying education and career avenues. I learned more than I ever did sitting in a traditional classroom"
1.1 out of 5 stars
Disappointed learner - 1/12/2017
Degree: Human Services
Graduation Year: 2018
"I was excited to pursue my degree. However now I am feeling like a bad choice. The first semester they woo you in initial they seemed to work with an employed person assignment due in a reasonable time during the week and responses by Sunday. As the time went on an increase of reading material averaging 60-100 pages not to mention reviews of articles and now assignments are due Wednesdays. Out of my five professors I actually had one professor who provided guidance. Often times glitches from their end so they say glitches from your end if you ask me its a way for you to fail a class so the price they quoted you on a degree extend as they stop grading so you can fail your class I actually had to start taking pictures when I submitted my work. This semester may be the one that broke the camel's back as I ca not gain access to the necessary tools. Oh lets not forget about the alleged tutoring they offer. Its been two semesters and I am still waiting. My advice I can not say that all online school s are like this but I can say Capella its not ahead of the game. Now I have to find a good lawyer because I took a loan for this school. Also they charged me last semester for a course for this semester before I registered. Run!"
Capella staff - 1/26/2017

Thank you for your post. We would welcome the opportunity to discuss your concerns about professor and tutor support, and also to discuss strategies for successfully completing your program and gaining access to the resources you need. Please send us an email at Be sure to include your full name, contact information and learner ID and we will have a team member reach out to you.

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