Capella University Reviews - Information Technology

3.05 out of 5 stars
(38 Reviews)
  • Multiple Locations
  • Annual Tuition: $14,579
68% of 38 students said this degree improved their career prospects
58% of 38 students said they would recommend this program to others
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Student & Graduate Reviews

1.0 out of 5 stars
enrolled - 10/13/2020
Degree: Information Technology
Graduation Year: 2021
"Don't do it... Capella is a truly a scam. They have changed milestone requirements repeatedly throughout the programs, added more requirements and updated policies throughout the program (and don't tell you anything about it) and they do not consider current students under the rules they started with. They tell you that you can move through the program at your own pace, that is as long as they are receiving tuition funds each quarter that they slowly push paperwork through or make you take pointless classes that have absolutely nothing to do with research or teaching you how to be a good researcher. They say that it will cost about 30-40K for a professional doctorate, they don't tell you that they will keep dragging it out to get 60K or more. They will support the student as long as the checkbook is still good. For those that are paying their own way - good luck, they will continue to drag things out until you either give up or they get every last dime. Find a school that is Non-Profit. This one is FOR PROFIT and it is apparent. They will take every dime, continuously change the rules. The program chairs will look you in the eye and lie straight to you face. If you are looking for a school with integrity - this is not it."
1.0 out of 5 stars
Troy B Bodrero - 9/10/2020
Degree: Information Technology
Graduation Year: 2021
"STAY AWAY if you don't want to waste your money and through thousands of dollars out the window. The Instructors do not care, do not respond for help, the Tutor's do not care and do as little as possible to get what they are paid to do. Please do yourself a favor and select ANYONE Else."
1.0 out of 5 stars
Steve - 8/9/2020
Degree: Information Technology
Graduation Year: 2021
"I have been attending Capella since Jan 2019. I was told that Information Technology would be the way to go. I agree but told them I was into the programming aspect of IT and they didn't even have a sub-program for my interest. So I started on my MS in IT, when I went to select my courses, I found two programming courses, THAT WAS IT. When I asked my Academic Coach (used to be Advisor), they didn't have the answers regarding more programming classes. That was actually the first time I heard from my so called advisor in nearly a year after sending her email after email about stuff, never hearing anything back. Academic Coaches are a joke, they stop talking to or helping you after you complete enrollment. Reaching any kind of counselor is a joke as you never can reach one. Classes are always discussion post, replies, assignment of either paper or using a program you have to download then you really don't get any feedback except a generic great job or good read. I was doing a MS in Social Work but found the work tedious and not teaching me anything. I was in one class and everything I turned in didn't meet the requirements for the assignment even though my wife, who is about to graduate with her MS in Social Work from Capella, said I met all requirements. I complained about the professor, she gave me an F for the course for complaining and nothing happened to her. I immediately switch to MS in IT but because of that bad mark, I was forced onto academic probation until I got above a 3.0 again. It took me nearly 7 months to do that then I get dropped from this course I'm in now only 10 days after it started but classes start on Monday, not Friday. I managed to get back into the course but I fear I may be done with this university after this course. I'm looking at the U of A in Arkansas where I live to finish my Masters and move on to my Doctorate. If I keep going, my student loans won't cover the cost of my Masters and all of my Doctorate because they are overcharging and not requesting enough at times especially when I'm a full-time student so I need the refund of what's left over to survive. If you are thinking about attending this university, please please please don't. You will regret it as I have and I'm going to share this site with my wife so she can find a different school. They are not cheap, customer service or student services doesn't exist. They don't care about your work or effort you put into something so they give generic cookie cutter feedback comments. If you work a full-time job, I don't recommend going to this university at all. If you're a full-time mom, I don't recommend this university as they have no feelings when you need to turn in an assignment a day or two late because you have a sick kid at home. All they care about is the amount of money they can take in every semester. Their FlexPath program is a joke and they force you to take classes that have absolutely nothing to do with your degree. For example, I'm currently enrolled in Emerging Technologies, IT workers don't worry about that because the company buys the equipment, yes you can recommend equipment but IT department will never recommend something that doesn't exist yet. Anyway, please stay far away from this business if you can."
1.6 out of 5 stars
Chuck - 11/7/2019
Degree: Information Technology
Graduation Year: 2016
"Capella University is not a school, it is a business, and they will seek to lure you in and trap you with hidden charges. I was halfway, HALFWAY, through a semester being paid for with student loans when Capella called me up saying I needed to pay $700 right then and there or would be dropped. I'm not made of money, what do you think the student loans were for?? I tried to drop the class to save myself any trouble, since I didn't have $700 and wasn't going to any time soon, they said it was too late to drop or get a refund, so I got a "withdraw" grade for the class and charged an additional $600 on top of that. Now they expect me to pay $1300 or else they won't release my transcripts. I need my transcripts to apply for financial aid at other schools, as well as to enter the nursing program, so Capella has ruined my life and I got nothing out of it at all."
3.9 out of 5 stars
Not a bad school, just has problematic instructors - 3/17/2019
Degree: Information Technology
Graduation Year: 2019
"I just completed my last course yesterday, and for the most part, I have enjoyed Capella. I only have three complaints; neither are completely the fault of Capella, but being that these people are on payroll, it is what it is. Firstly, I absolutely loved the advisor that I had when I first started at Capella. She made sure to keep in touch and always gave nurturing and sound advice. Unfortunately, she took a different position and I was stuck with a different advisor who reached out twice: once to introduce herself and the second time was to congratulate me on applying for graduation (lol). This isn't that serious, but her job title is advisor...so advise. Secondly, I had one instructor that decided that I was plagiarizing out of nowhere. Week 8 of 10, she pings me for saying my work was copied yet I was receiving A's on assignments and "great job", but all of a sudden I am plagiarizing?! I honestly don't know what brought this on, but I kindly let her know that she had to be joking with me. I am an educator and have a B.S. I have been through college and I grade the work of other students. I am the last person anyone should have to worry about committing plagiarism. Anyways, she was adamant that I was cheating, expected me to redo all the work, and at 8.5 months pregnant I told her no and that I'd just have to fail. I redid the course (using the same work) and passed. Her assumption is still a mystery until this day. Reddit, if you're looking for an unsolved mystery, here you go. Lastly, my final course was fairly good up until literally three days before the course ended. I had s group member that had no earthly idea of how to do the assignment and instead of admitting it and asking for help, she proceeds to become combative and not willing to work with myself and other group members. She stated she wanted to complete the assignment on her own, yet when her wishes were honored, she got extremely upset. By that time, I had already emailed the instructor letting her know what was going on. Instead of the instructor being supportive of our wishes, she proceeds to tell us that we needed to make her work with us or we were all getting points deducted. She also stated that she didn't understand why we were just now saying anything. Again, I taught for years and I personally would rather my GROWN students try to work through their issues first the best they can before coming to me. To add insult to injury, she was warned about this student before, so that made no sense. The instructor then went on to say that she noticed we weren't working on the work for this particular week two weeks in advance. I was confused at that statement. This is a professional certification course catered to working professionals. You cannot honestly expect full- time employees with families and lives to sit and do assignments two weeks in advance. Maybe for some, but not for all. And as a student that always completed quality work and on time, I was a little bothered by her statement. She had no problem shooting out emails when she was unavailable, but expected us to have work done two weeks in advance. Nevertheless, these issues could happen at any school. I enjoyed Capella and would suggest anyone to go. Just watch out for certain instructors."
5.0 out of 5 stars
Students cant spell - 10/13/2018
Degree: Information Technology
Graduation Year: 2022
"So far, I keep encountering peers who cannot spell. I am incredulous how being unable to spell is ever going to allow someone to muster the rigors of APA/dissertation. Also, the answers provided by classmates are very rigid, canned, expected, pro forma, not reality. Thinkers? I am not sure if this is intentional or unintentional? Whether pursuing a PhD by definition weeds out the humanity or vice versa?"
1.9 out of 5 stars
Chad Heal - 9/16/2018
Degree: Information Technology
Graduation Year: 2015
"I did NOT graduate. With a family and too high of income at the time I cannot get any more financial aid. I also have applied for jobs in my field, but say I have no experience or am NOT qualified. I had 30 credits left and trying to work, and do school was impossible since all they want is money. They changed my program 5 times in the 5.5 years I went there part and full time, and even no time and took off because of financial aid. I'll look to get my credits transferred to another college to finish."
1.0 out of 5 stars
Audrey Scripp - 7/9/2018
Degree: Information Technology
Graduation Year: 2018
"I will tell every right now, save your money and go elsewhere. I am currently fighting a case against them adding more "required courses" in their flexpath program because they stated the required courses for their information technology major changed. I will be calling the Minnesota Higher Education offices tomorrow morning. It might be an accredited college, however, it is not worth the hassle, time, and money that goes into dealing with this school. Maybe their more expensive and regular college is not this bad, but their flexpath program is absolutely terrible. Don't even get me started on what happened when I needed help with an assignment. I waited days for an answer which caused my assignments to be turned in late. Seriously, save your money and go elsewhere. Hopefully the Higher Office of Education can help me where Capella failed to do so. All of this is currently happening when I am a month and a half away from when I was supposed to graduate."
4.6 out of 5 stars
Bryan McKinley - 3/8/2018
Degree: Information Technology
Graduation Year: 2015
"I started a PhD at Capella because I wanted to expand my career as a software architect/development lead to include research roles in related IT areas. A crucial conversation with the School of Business & IT department chair strongly influenced my decision to pursue my PhD at Capella, rather than elsewhere. It took me almost seven years to finish while I worked full time. The process included two years of coursework, one year to settle on a research topical area, about a year to formalize propose research in the topical area, two years to conduct the research, one year to write the dissertation and defend the research, and then, finally, graduate. The process was a journey unlike any I had previously undertaking in my undergraduate or graduate program. You should want (expect) to expand your intellectual horizons, based on my experience. I would note that I was aged 55 when I graduated, having wanted to finish my PhD for over 20 years. I would say than many people could achieve a PhD, but they must be entirely self-motivated to do so. This was the single biggest success factor for me: I simply wanted to finish, no matter what. Therefore, my best advice is if you really like the research perspective (i.e., creating knowledge) and desire to conduct research professionally (publishing created knowledge), including working in academia in later life, then Capella is a excellent opportunity to make that happen. Some things that improved in career following (during) my PhD program include: better writing habits, including clearly addressing audiences; exposure in conferences/colloquia; opportunities to write in professional journals; developing contacts with other PhDs publishing in professional journals; and improved research efficiencies and information organization habits."
1.1 out of 5 stars
Denzel - 2/6/2018
Degree: Information Technology
Graduation Year: 2020
"I started out with Capella University about three years ago. One major problem I faced are inconsistencies, lack of communication with instructors and advisors about their program. I completed the coursework required for the PhD IT program. You are also required to complete three tracks, track 1, 2 and 3. I completed track 1 and 2 and had my topic approval/Endorsement in track 2. But during my second attempt taking track 3 my instructor at that time rejected my topic. A topic that has been approved and endorsed in track 2 and has been recorded in school records to be used for my dissertation. The first instructor I went through when I took track 3 (Dissertation Research Seminar) the first time acknowledge the topic. I received a NS for my first attempt at track 3 because I had an emergency and couldn't attend the required residency involved. For some reasons the school made some changes and a different instructor became the head of the information and assurance department who reviews the DRP's. The instructor rejected my topic during my second attempt at track 3; telling me the topic is viable but I will have challenges down the road and was unwilling to assist me so I am better off changing the topic. I dropped the course (track 3) and later brought it to the school's attention about my situation. I informed staff members and advisors about my situation. I was told by an advising staff at the school that I have already had topic endorsement and approval in track 2 so I did not have to change my topic. I was informed that what the instructor needed to do was to help me with the challenges I am having in putting my DRP (Dissertation Research Plan) together but not to tell me to change a topic that have been approved and endorsed by the school. I was advised to go forward and register and take track 3 (Dissertation Research Seminar) again. I register for track 3 again and lo and behold I run into the same instructor again and he rejected my topic once again. I was back to square one. It seems to me there is no communication among the staff members, advisors and the instructors. I did complete an evaluation and made my experience, concerns and challenges known to the school and also voiced out my concerns on the phone several times to advisors but still no progress. I wanted to change the topic when it was rejected by the instructor during my second attempt with track 3 but I was specifically told not to worry about changing my topic because I have already had or received topic approval or endorsement by the school so I should go ahead and take track 3 (dissertation research seminar) again because the instructor is suppose to help me with my DRP not to tell me to change a topic that has been endorsed and approved for my program. I did went ahead with the recommendation that was given to me by the school and I met the same instructor again and he rejected my topic and I am back to square one. There are lots of inconsistencies, lack of communications, lack of support at the school. Is like the school is much more interested in money. The instructors heading with the programs do not communicate with each other, inconsistencies and lack of knowledge by advisors. The instructors, staff and advisors are not consistent at all. I am a veteran of the US military and I will not recommend my fellow veterans to enroll in this school. I have not hard a good experience at all."
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