Capella University Reviews - Master's in Education
Capella University's FlexPath program allows me an incredible amount of freedom to study when and where I need. The customer service has been excellent: my Enrollment Counselor made sure that FlexPath would be the right fit, and she helped me plan out the program's courses to best match my needs. My FlexPath Coach keeps me on track and helps me manage my Academic Plan. She's been there for me through ups and downs. The Writing Center, Tech Support, Library services and Faculty respond within a very reasonable amount of time, and they always want to help. I love being able to re-submit an Assessment up to three times in order to earn the highest score possible. FlexPath is for truly motivated people who are willing to manage their time. I began in January of 2018, and I hope to complete my work in June of 2019.
I have TWO Masters degrees from Capella. Both of my Masters are in Education with specializations in Enrollment Management and Training and Performance Improvement. The classes are twice as hard as a traditional brick and mortar college and I was highly pleased with how much research is required and how much I learned from every single class. Expect to write about 10 pages or so per week (between class discussions/responses and assignments). You will end up writing almost a full thesis in each class. It's obviously a lot more difficult than a traditional brick and mortar college, but you will learn a lot more and be more prepared. If you are looking for an easy degree, this is not it. If you do not participate then you are not going to do well. Unfortunately there are quite a few negative reviews, but I have not had a negative experience at all with this school. Everyone was friendly and all of the enrollment advisers and academic advisers provided the best of the best service. I have nothing negative to say about this college. If you do not want to work hard and expect an easy degree than you may not do well...but if you are willing to do the work, contact your adviser, contact the faculty, and actually take the degree seriously, then you shouldn't have a problem. My degrees are highly regarded and in line with traditional brick and mortar colleges of equal status. If you are not getting a job in your area I wouldn't be blaming the school since there are graduates from states schools in the same position. Some professions and areas are just overly crowded and you may need to move to get a job in the area that you want. I was happy with my experience here and would definitely recommend this school to others. I am considering doing a doctorate, but have not decided at this time since in my area openings for Faculty are few and far between and unless I move, I most likely will not be able to secure a job as a full time faculty (even if I graduated from an Ivy League college) simply because there are no openings. That's why it's important to be open to relocating since you may not be able to get your dream job in your city if there are no openings and too many applicants applying. At my local city college they typically hire PhDs and people with Harvard MBAs because there are so many applicants that they can take the cream of the crop. That means that people from state colleges and other colleges tend to get overlooked simply because there are no openings, not because their degree is bad. I have had a good experience here in the classes I've taken and definitely hope that others will as well.
So here is an honest assessment. First, the class with the professor wasn't bad, but they make you pay for a non-credit class to start. This is a bogus way of forcing you to pay more money at Capella. If you're admitted there is no reason to take an extra class. Second, I had an outside scholarship. They proceeded to hold that money long after it had already been sent to them, and long after my tuition had already been paid. This is where the main issue began. Even though I showed them that the money had been sent to them electronically they continued to deny they had received it. Finally someone from their FA office admitted to having received it when I said they had, but that it had not processed and it could take several weeks to process. After going through days of trying to get them to release money that was at this point 100% owed to me since there were no outstanding charges I get this woman from the admissions department who was a manager. She begins to talk about my personal life and my child. Long story short, they released my funds after I was able to learn of a supervisor and manager in the FA department and receive their contact information. Once I had that and made multiple calls the funds were released...rather quickly. I withdrew from the class and school as soon as the funds were released. I had intended to go through their entire program, but this ridiculous behavior and the woman discussing my personal life was too much.
This is an amazing school! It may be difficult for people who need constant interactions with professors, but for people who are self-motivated and able to teach themselves the course material, this is an excellent option that is fully accredited. Some of the professors create interactive videos and also live discussions that also help students feel more connected to the classroom and it also allows a chance to ask questions and receive feedback face to face. There are also residency training seminars that meet each year where you get to spend almost a week with your classmates and professors. Overall, Capella is a great school that offers opportunities for people who want to advance their education on their own schedule, while still keeping their current life and job. If someone doesn't like Capella, they may just need more hand holding from a local brick and mortar school, or they may just not be good at figuring out the coursework on their own. It certainly takes a lot of self-discipline and motivation to stay ahead with a school like Capella... but in the end it is definitely worth it because you will end up with a solid degree that is fully accredited. Their tuition is a bit on the expensive side, but again, this is definitely not one of the crappy online schools. It is a very challenging and legitimate school with very qualified professors. That is why CACREP gave them full accreditation for their counseling programs. This is the equivalent of the APA for psychologists or AMA for physicians.
I earned a PhD from Capella in March 2007. This took 36 months to achieve with intense focus. Now I am back earning a second masters and similar to the first time at Capella, I have never had a problem with any aspect of the process from registration to graduation. I am here tonight writing because I never wrap my mind around why others have so many problems, issues, or concerns. I just do the work, enjoy the learning process and win. During the time it took me to earn my first degree I never had to pick up the phone once to call anyone as everything went fine. I am now taking my second class in this new program and again, cannot understand why anyone is or could have a problem. Currently, I am an academic dean for an international school in Boston, Massachusetts. My degree from Capella has always been recognized as fully accredited. However, my future goal is to teach English, thus the reason for returning. I want to now specialize in this area of knowledge. So far, so good. Good luck to all those who register for this school or any one online college or university as it takes special motivation to move successfully through any one class.