Capella University Reviews of Master's in Human Services

  • 15 Reviews
  • Minneapolis (MN)
  • Annual Tuition: $14,987
78% of 15 students said this degree improved their career prospects
73% of 15 students said they would recommend this program to others
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Reviews - Master's in Human Services

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Susan Shields
  • Reviewed: 12/9/2020
  • Degree: Human Services
  • Graduation Year: 2018
"I had an awesome experience with Capella University right from the beginning. My enrollment counselor encouraged and convinced me to make the decision within minutes that I had been tossing around and actually procrastinating over for 10 years. She helped me select a program that fit my passion and the professional work I've done for over 30 years. My career is in the social services industry and I was able to apply my profession to my studies and vice versa. It actually made my studies more meaningful, enriching, and empowering as I became more self-aware of my motivations and dedication to my profession. I recognized my strengths and weaknesses and I was able to build on the personal and professional qualities and skills I needed for overall growth and development. It was a spiritual experience that's been life changing and I thank Capella University for having that impact on my journey. Education and learning are paramount to learning more about ourselves and that is a true gift! It was a huge boost to my self-esteem that I graduated top honors with DISTINCTION!!"
  • Reviewed: 3/12/2018
  • Degree: Human Services
  • Graduation Year: 2015
"Beyond accessibility and the conveniences for working students, the program challenged my boundaries of intellectual output. I learned to be more objective in responding to life and business by first learning to accept and then developing an instructors eye for knowledge. This aspect forced me to determine whether to conform to get the grade or to develop. I chose to allow the training to develop me for the future. This is a great program for the innovative rising professional."
Coltena Smith-Reynolds
  • Reviewed: 11/4/2017
  • Degree: Human Services
  • Graduation Year: 2019
"This is my first course at Capella University. My professor is awesome! I find it very satisfying to have an advisor who responds to my questions and concerns, a professor who is knowledge in the field, welcomes the opportunity for correction, a university that offers opportunities and resources that are valuable. Technology is a function that we use daily. I have my books loaded through the app from Vitalsource bookshelf. Everything is accessible, and I find that to be important for students."
Human Service Professional
  • Reviewed: 8/15/2017
  • Degree: Human Services
  • Graduation Year: 2017
"I recently received my MS in Human Services from Capella. I found the professors to be very efficient with grading, responding to email, and very understanding of life situations. The Professor I encountered were very respectful and compassionate about their students success with the program. The academic advisers were also very helpful, as I have had to consult with them on a few occasions. I will admit that the program is a little more costly than others, however, I made the choice to attend, with this in mind. Therefore, I cannot complain about it. My courses were 10 weeks long, and I only took one class per quarter. The financial aide department could benefit from customer service training and honesty. I think, aside from the cost, that Capella is an excellent school to pursue a MS in Human Services."
Mrs. Battle
  • Reviewed: 6/22/2017
  • Degree: Human Services
  • Graduation Year: 2013
"Capella gave me the tools I needed as a stay at home mom to enter the workforce after being off work for 5 years to conquer my field. They make it easy to learn and communicate with the staff and faculty l learned a lot from my fellow students as well during my time"
  • Reviewed: 5/30/2017
  • Degree: Human Services
  • Graduation Year: 2018
"I enrolled, initially, in the echo counseling program which was GREAT! However after half way through I free interest in the human service program. This is my 2nd year, overall experience of great. My current and past professors for the most part have be extremely helpful, hands on, understanding and flexible. My schedule accommodated my family time and work schedule. I have been taking 2 course a semester , I even took a couple drmesyets off. The advisors are wonderful the truly help guide throughout your courses. I would recommend Capella"
  • Reviewed: 2/28/2017
  • Degree: Human Services
  • Graduation Year: 2006
"Great program that does not take years to complete. Supportive professors and wonderful opportunity to interact with peers all over the globe from varying education and career avenues. I learned more than I ever did sitting in a traditional classroom"
Disappointed learner
  • Reviewed: 1/12/2017
  • Degree: Human Services
  • Graduation Year: 2018
"I was excited to pursue my degree. However now I am feeling like a bad choice. The first semester they woo you in initial they seemed to work with an employed person assignment due in a reasonable time during the week and responses by Sunday. As the time went on an increase of reading material averaging 60-100 pages not to mention reviews of articles and now assignments are due Wednesdays. Out of my five professors I actually had one professor who provided guidance. Often times glitches from their end so they say glitches from your end if you ask me its a way for you to fail a class so the price they quoted you on a degree extend as they stop grading so you can fail your class I actually had to start taking pictures when I submitted my work. This semester may be the one that broke the camel's back as I ca not gain access to the necessary tools. Oh lets not forget about the alleged tutoring they offer. Its been two semesters and I am still waiting. My advice I can not say that all online school s are like this but I can say Capella its not ahead of the game. Now I have to find a good lawyer because I took a loan for this school. Also they charged me last semester for a course for this semester before I registered. Run!"
Capella staff
Responded: 1/26/2017

Thank you for your post. We would welcome the opportunity to discuss your concerns about professor and tutor support, and also to discuss strategies for successfully completing your program and gaining access to the resources you need. Please send us an email at Be sure to include your full name, contact information and learner ID and we will have a team member reach out to you.

erin fitch
  • Reviewed: 8/18/2016
  • Degree: Human Services
  • Graduation Year: 2017
"Great program I love the school they provide a lot of insight on each program also the career center is great they are always available I also like the tutors because they do provide great feedback on anything that you are having a problem with in class"
Patience and unfortunately no need for guidance.
  • Reviewed: 7/27/2016
  • Degree: Human Services
  • Graduation Year: 2018
"This is suppose to be a college geared to people that are employed. Some courses unnecessary readings from 150 pages and beyond. Many glitches to access course rooms and ebooks. I had to rent two of my books and purchase another because ebooks were not available. Alas after I received my books I was charged for ebooks that I was able to gain access to. I am going to continue to strive however the lack of professors guidance is concerning. Really not convinced this is better than a traditional school. All this and unfortunately a glitch with accepting financial aid/loans. This is not a comprehensive learning experience its a rush but I am dedicated to both learn to understand and to complete my degree."
Laurel, Capella Staff
Responded: 8/17/2016

Hello. I am sorry to hear that you are concerned about aspects of your program. We would welcome the opportunity to discuss your experience. Please send us an email that includes your name, learner ID and contact information to and we will have a team member reach out to you right away.