Capella University Reviews - Master's in Psychology

3.02 out of 5 stars
(97 Reviews)
  • Multiple Locations
  • Annual Tuition: $14,987
54% of 97 students said this degree improved their career prospects
57% of 97 students said they would recommend this program to others
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Student & Graduate Reviews

3.4 out of 5 stars
Jasmine Clark - 5/30/2017
Degree: Psychology
Graduation Year: 2016
"The program is rigorous and requires a lot of time a research. If you are uncertain of your goals I wouldn't recommend approaching an online masters course as the time you need to allot to a successful education will surpass the amount time most people have. I personally found the advisors to be useless and the professors to be the best route for learning more about your career and how to prepare every step."
4.3 out of 5 stars
Jesika Alexander - 3/30/2017
Degree: Psychology
Graduation Year: 2013
"Capella has a wonderful learning environment for most classes. I was able to work when I needed to and had several instructors that were understanding when I has a home issue and needed to turn in work a couple of days late. I have run across classrooms that have instructors that were hard to read. I mean that once I thought I had figured out what they were expecting of me in my work, then it would change a bit for the next assignment. Otherwise I have never had a bad class through the school. Financial aid has been helpful when needed and my advisor was fantastic when helping me get my program set up. Online schooling is not for the faint of heart and you must be self motivated to do well in these classes and in this environment. If you are, then you should do well here. I liked my Master's experience enough that when I was ready for my PhD program I came back to Capella. I am a few quarters into my PhD and the classes run how I remember them."
1.0 out of 5 stars
I/O Psychology - 2/27/2017
Degree: Psychology
Graduation Year: 2006
"I enrolled in Capella University Psychology dept. I was working full time, but thought a higher degree would help me. The time and money I spent on this so called education is a farce. I was bombarded by phone calls, email and snail mail that Capella would provide me with an excellent education. BUT SPACE WAS Limited. So I fell for their hype. The course room was inoperable most times, assignments were failed or sent back due to a missing quote mark. Financial aid was pushed constantly, because if I did not accept the award, there would be none next quarter. This is a for profit business. Oh one more thing, when I attempted to apply to jobs Capella said were available, sorry job never existed. The real kicker was when I actually secured an interview for an I/O Psychogist, the interviewer snickered when she told me my degree wasn't a real degree. I can still hear her laughter as I left, that has been 10 years ago. I stopped putting Capella University on my resume."
4.7 out of 5 stars
Realist One - 5/27/2016
Degree: Psychology
Graduation Year: 2017
"I have been a student at Capella for a year now, and I must say that my experience has been wonderful. I don't want to talk about the school itself in detail, but I want to talk about personal responsibility, the changing world, perceptions, and reality. I want to start first by mentioning my sister is a graduate of Colorado State University, with a degree in sociology; c/o 2003, I chose to join the Air Force 4 years prior; 1999. So we left the nest at the same time, and did different things with our lives, she picked education, I picked to go straight into the workforce, and no, she did not participate in distance learning, she she did all of her work on campus, in Fort Collins. When she graduated, she had very high hopes for her future now that the was equipped with the knowledge she needed to be of professional value to some entity. To her disappointment, no one wanted a fresh college graduate, why? take some guesses? between the time she graduated, and up unitl about 3 years ago, she could not find steady work in her field or related fields. To make my point here, your degree, no matter where you get if from is only worth what you do with it, and what someone is willing to pay for the services you can provide based off your education. People think because it is distance learning the experience will be easy, but the reality of it is that it is not, you will have to fight with financial aid sometimes here just like you would at Colorado State, or you may have a professor who is just not a people person, just like you would at Colorado State; same challenges, just in a different way. One's education is what they make of it, how much are they willing to learn? and how much effort fo they want to put forth? It is only the schools job to provide you with the information and insight, they are not supposed to just give you good grades because you come to class and go through the motions, that is not learning. To end, I am sorry to reveal to some that for-profit program are no different that others, if you think this is not true, consider this, go to CSU's admissions office and say" I would like to enroll" and when they ask you "how will you be paying for your education, say, " I want to go here for free" and wait for the campus police to arrive, point is, even though most schools o not advertise they are for-profit, they essentially all are ."
1.6 out of 5 stars
Lindsey - 5/6/2016
Degree: Psychology
Graduation Year: 2016
"I am a current student working on my MA in Psychology through Capella University. Not gonna lie, my experience with this school has been sub-par. I would like to point out however, that my enrollment counselor, Pete was amazing through the enrollment process. But that's where the good experience stopped. First, they enrolled me in the wrong program, took them 2 weeks to get that corrected and so I was basically paying for tuition even though I did not have access to classes. Second, I am currently in my third course and registering for classes has been a nightmare- for some reason it never goes smoothly and there have been numerous "holds" on my account which were explained to me as "system errors". Yes they apologized for this, but apologies only go so far when it's a continuous problem. SO finally enrolled in my third class and here I am waiting on my tuition reimbursement. I was told this disbursement would occur in the third week of April...well its now May 6th and I have yet to receive it. My tuition comes out of my disbursement so of course I have been getting calls letting me know that my tuition is over due. NO KIDDING, SO IS MY DISBURSEMENT. I called the financial aid department today wondering where my reimbursement was and after a 20 minute hold complete with the worst hold music I've ever heard...the lady comes on and tells me...wait for it... its a system error and it should have been disbursed 2 weeks ago and she is very sorry. SHOCKING! *eye roll. So now I am getting harassing phone calls regarding my late tuition payment when it's not my fault...said financial aid, and remember, the phone calls are all recorded so I invite them to listen to them. UGH this will be my last class with Capella due to their serious lack of customer service, neglect for their students and failure to relay important information. I thank God I am on top of my stuff because other wise I would be enrolled in the wrong program, with access to no classes, and no financial aid. DONE DONE DONE. Also, id like to note that I currently work at a university on-campus as a financial aid representative. Their job is not that hard I promise, I do it every single day. How a university can conduct themselves this way and still be allowed to serve students is beyond me. Bottom line, find another school!"
Laurel, Capella Staff - 8/31/2016

Lindsey, thank you for sharing your concerns. We would welcome the opportunity to discuss this with you. Please email us at learnersupport@capella.edu so we can look into this. Please include your full name and learner ID number in the email and we will have a team member reach out to you.

2.8 out of 5 stars
Busy Mom - 4/16/2016
Degree: Psychology
Graduation Year: 2017
"I wish I could give 5 stars. But I can't. If Capella would fix a few things, it'd be great, but the "left hand doesn't know what the right hand is doing" there. Questions are given the run-around. Academically, most of the assignments are def. challenging, and I already have a masters, so I know a bit about graduate level work at a solid, well-known "brick and mortar" university. Work is not as relevant to my field, as I'd like. Some feel like impossible hurdles without knowing exactly what the prof. wants. I had one EXCELLENT tutor to help with one math-related class, but the rest have been pretty useless with the most basic questions re: what the prof. wants. My biggest complaint is the many technical issues that caused delays. I should be done by now, which would have saved me money, but I'm not done due to tech. issues and delays hearing back with coursework questions that really slowed me down. If these problems get fixed and I can actually finish my last few classes in a timely fashion, I'd come back and give at least 4 stars. It has been frustrating."
5.0 out of 5 stars
NTB - 4/1/2016
Degree: Psychology
Graduation Year: 2016
"I was a little hesitant when it came to registering with Capella, but after completing my degree, I can say I was not only challenged, but wholly satisfied with my experience. I graduated last week, and am in a career where I am now making about 10% more annually than prior to having my graduate degree. The online learning takes a lot of discipline, particularly if you are working full-time as I was, but every moment was worth it, though a challenge at times. I found this experience much richer in terms of learning opportunities and overall satisfaction as opposed to my undergrad degree, which I completed in a traditional brick-and-mortar university. I would recommend this school to anyone looking to further their knowledge, skills, and abilities."
5.0 out of 5 stars
Educational Psychology Ph.D. Student - 12/27/2015
Degree: Psychology
Graduation Year: 2015
"I have to admit I was a bit wary about originally applying to this school; however, I've had a great experience. Yes, some professors are a bit challenging to get in touch with, as I recently experienced this past quarter, but I was able to go through academic advising and then to learner services to have the matter dealt with. Most of the professors, though, are very eager to help and stay in touch on a weekly, if not more frequent basis. This is not a brick and mortar school where you will have people chase you down if you do not turn in assignments, you need to make sure to maintain your own schedule and calendar so that you are able to meet deadlines. I have found that if you have an emergency, most are willing to give you extensions. Unfortunately, the deadline at the end of the quarter is pretty set, so unless you have a catastrophe, you won't find much sympathy. The amount of work I've done has been similar to what you would find in a regular, non-online school. The level of academic writing ability that I've seen in the rest of the students has varied significantly. Yes, this is a for-profit school, but it's tuition prices are comparable to most other schools. Have you seen the tuition rates lately?! But, I would not let the economic status of the school fool you. Capella is extremely academic and will push you to learn more than you ever thought you could, as long as you make an effort."
1.0 out of 5 stars
Marnita Dixon - 12/22/2015
Degree: Psychology
Graduation Year: 2015
"This is the worst school ever, nothing for their online course ever worked and it was the worst year of school ever for me. I dropped out of this school after 3 classes and they are saying I owe them over 4000 dollars for a class that I did not ever take with them now. I would never advise anyone to do anything with this sorry excuse for a school. It is basically a school in a box that has terrible student customer service and the staff is never helpful and yes I might sound a little disgruntled and yes I am."
1.0 out of 5 stars
Catherine Thompson - 12/16/2015
Degree: Psychology
Graduation Year: 2015
"This school is horrible. For my first class I did not buy the book. But still managed a passing grade. This is because they do not pride themselves on academics but on money. A passing student is a paying one. I decided I was going to take a different route after my first class and participates do twice in my next courses. I honestly did not take the two courses. I asked for weeks to be dropped. When I finally was dropped I was billed for almost 5k. For courses I DID NOT TAKE! This school is crap. I tried to work a payment plan. They would not accept what I was able to pay. The reason I'm in school is to get a better job once I graduate. As of right now i am not making very good money. I get by and that is it. So they sent me into collections. Ruining my credit and now I can't even get a loan to fix the issue. Go to this school if you want to hand them 25k for your degree. You won't learn anything. If Capella worked with me on my budget I wouldn't complain. But they were insistent that I pay 250 a month until the classes which I did not take were paid for. Good luck to those who go here who are in financial stress."
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