Capella University Reviews
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Capella Clinical Mental Health Counseling is an excellent program but because of the intricate nature of counseling supportive and protective factors should be in place. Faculty advisors are sometimes out of state, the administrative communication to students about changes in Instructors is poor. The worst thing is the tech support which seems to have dipped in standard since 2017. Firstly the customer service is horrible, either waiting for over 15 minutes to get the call responded to, and customer service representatives only seem interested in getting surveys out for themselves. The university seems to pray on poor minority students to keep its status but then offers little or no practical support. Students are expected to work a 30 hour a week internship with no pay and find the means to support themselves or family. Students are not required to go through personal therapy, so many have serious issues and are then unleashed on the vulnerable populations they will serve. Note that a 'For Profit' university focuses on just that and that appears to include less than ethical practice. One of our instructors was behaving rudely and bizarrely to students. A background check produced numerous criminal convictions yet she holds high ranking at the university.
I'm a bit confused about the negative reviews. I'm on my second term at Capella and I have had zero issues thus far. My advisors have been great, my professors are clearly knowledgeable, and the course content is very detailed. Not only that, but I am getting a LOT of information and preparation for my future career, which is just the cherry on top. I have also not had any issues with my financial aid. I will leave another review after I graduate, but as of right now, it has been a breeze.
I applied to Capella and got immediately accepted. I chose not to take out student loans as I was not comfortable with making a commitment as such. There is always the what-ifs, I decided to pay out of pocket on a monthly basis. Fast forward a year later, I am being taken to collections for my balance due on my tuition. Capella never once contacted me in regards of my monthly payments. This morning I was contacted by Williams & Fudge about a past due balance from Capella University. I reached out to Capella to get some sort of answers, mainly to verify that my account was actually turned over to collections. I got no response back from the university, but instead, I am now being contacted via phone and email by the collections agency.
If I weren't so far into my program, I would drop this school and run without ever looking back!! The advising staff is useless and will tell you what you want to hear just to appease you without addressing or fixing any issues. Once you start your first course there is no other communication with any staff other than your professor, if you're lucky they may give you a bit of feedback. If you do continue on with your program and end up having to do a practicum through the school may you have the ability to function completely on your own with zero support from the school. I have called about 10 times in the last 2 weeks with very little support from the advising office. There has not been any support or follow up on any conversations that have occurred. In fact, they did the complete opposite of what was asked of them. Integrity is lacking with this institution. I will have my degree in a few months. Unfortunately, it will have Capella's name on it. In hindsight, I wish I would have spent more money to go to a much more reputable institution.
I was skeptical of Capella because of the old saying, "If it's too good to be true, it probably is". I had early access before class started on April 8th and completed 2 assessments for one of my classes. Once I received feedback and saw how well I was progressing I picked up another class. Less than a week in and I've finished the first class and I'm 1 assessment away from finishing the second. FlexPath is IDEAL for me. I work full time, have two children, a husband, and a very busy life. I am able to complete these courses so quickly. Going into the program I had my Associate's in Arts Degree, and ALL of my credits transferred, leaving me with only 20 class requirements to get my Bachelor's. I cannot wait to see what else this program has in store for me. For those of you interested, just know that it's not easy material but draws from real life experience in the business world and hands on tasks.
I enjoyed the courses and found them highly relevant to my work; however, the dissertation/capstone experience was criminal. One committee member continually exceeded the ten day contractual review period and offered only two reviews during a five month period before approving it conditionally (and neglected to list the conditions). Now, it sits in school review where it has been for over five weeks; the guidebook states school review should take 14 days. As a result of these delays, I have been required to enroll in three additional dissertation courses to do nothing but sit and wait. What an egregious abuse of time and money. I am saddened and angry and feel powerless without recourse.
I have been a FlexPath student pursuing a General Psychology Bachelor's Degree since June 2017. I have encountered several problems with the Capella online learning format over the last two years. First, the online bookstore has always failed to release the books that were pre-loaded into my shopping cart. There is a small window to check out and/or purchase your books, however, the system has never given me the capability to actually check out/purchase books. During the two years that I have attended Capella, I did not once use their course material. Thank you, Google. Second, the instructors vary in grading so severely that while one instructor gives the best possible score, another instructor may be citing plagiarism on every assignment, refusing to grade the paper. I have experienced both types of instructors with Capella, even though I have never, in my life, plagiarized anything on a professional level. Third, the FlexPath program is not designed to set students up for success. The billing period runs for 12 weeks and they release one class at a time, with each class requiring from 5-9 written assignments. For what you pay in a flat-rate billing period and how many assignments you can reasonably achieve, it makes more financial sense to take the GuidedPath program. However, if you try to change from the FlexPath program to the GuidedPath program, you may experience difficulties, like I have. I have attempted changing 3 times, only to find out each time that my financial aid year for FlexPath does not align with the financial aid year for GuidedPath. I can, for instance, complete a couple credits using financial aid, but will have to pay for the remaining credits out of pocket until the next financial aid year. For the 2018-2019 financial aid year, I have hardly used any financial aid, but if I were to change to the GuidedPath program right now, I would not be able to use financial aid until March 2020. I only have 6 classes left to complete to earn my Bachelor's degree, along with $38,000+ of student loan debt. I am at the point of considering a transfer to another college, even if it means I will need to take more classes to complete their degree, because my experience with Capella has been so unpleasant.
This college s****** me big time. I've been working on getting my financial aid awarded for over 5 Months and so far all they do is ask for the exact same information in a different format. It is absolutely ridiculous. I finally asked for a manager as I was about to be dropped from spring semester and they said everything was taken care of and my award would be there soon and instead they asked for more info and dropped me anyway. I will not be finishing my degree with this school and I recommend no one ever attend.
This college screwed me big time. I've been working on getting my financial aid awarded for over 5 Months and so far all they do is ask for the exact same information in a different format. It is absolutely ridiculous. I finally asked for a manager as I was about to be dropped from spring semester and they said everything was taken care of and my award would be there soon and instead they asked for more info and dropped me anyway. I will not be finishing my degree with this school and I recommend no one ever attend.
At first I thought this would be a great place to earn my PhD, and at first it was. However towards the end, I realized this school is truly a profit oriented center, with little to no regard for the studentas long as they got their money. Don't waste your time and more importantly your money on this school, there are far better schools out there even those that are profit centers.
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