Capella University Reviews

  • 679 Reviews
  • Minneapolis (MN)
  • Annual Tuition: $14,540
69% of 679 students said this degree improved their career prospects
64% of 679 students said they would recommend this school to others
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Student & Graduate Reviews

  • Reviewed: 2/7/2017
  • Degree: Criminal Justice
"I went to Capella for my masters and then transferred into the Ph.D program. The Ph.D program started out great, no real issues. All the issues started with the comprehensive exam. I attended the required residency weekends which was supposed to prepare you for comps and milestones 1 to 3. Three weeks before comps started Capella emailed my the comprehensive exam manual, however when the course room open up there was a different manual. The new manual was the opposite of the one that was sent to me. Under the old manual you had to the end of week 2 to get your questions, which I was planning to do as I had to go for foot surgery. However, under the new manual you had to get questions no later than Monday of week 2. This 2 days before I went for surgery. I emailed the dissertation advisor and as the manual said that in situations like medical an extension would be granted. However, Capella did not want to work with me. I ended up having complications and was not home until Thursday, which eat up most of the first week. I passed one of the questions and got rewrites on 2. The grades feedback was made no sense. I was told in one part that something was right and than the next sentence said it was wrong. I turned in the rewrites on time, and they were supposed to have a grade it within 7 days. I ended up waiting another 3 weeks before I found out I did not pass. The new grading system is terrible. You need all proficient/ distinguish to pass the exam on all criteria and if one of the grades gave you something that was not proficient you failed. Under the old system all you needed was 30 points per question which you could get 20 points on just APA alone. With this in mind I was sure I was going to have no problem. However, my cohort was the first group under the new grading criteria and after speaking to students most of us did not pass. It seemed like they were just failing students. I took their writing class and the instructor went over the results from comps, by looking at our papers and I was told my responses were passing and the instructor could not find the problems even with the feedback that I was given. This set-off alarms for me. It was then I found out that the only thing Capella cares about is how much money they can get from the students. I also requested being moved to the DPA program and I requested made that request after I failed the rewrites, but the advisor never processed the degree program change request until it was too late, so I was going to be stuck in writing classes wasting time and money. I ended up transferring to another school."
Laurel, Capella staff
Responded: 3/3/2017

Rlino, I am sorry to read of your concerns with your PhD experience. We invite you to contact our Learner Affairs team ( to explore your position further if you wish. The University maintains a structured process for resolving problems, complaints, or grievances relating to the execution of institutional policies and procedures and we would welcome the opportunity to discuss your concerns.

Dr S. K. Armstead
  • Reviewed: 1/25/2017
  • Degree: Information Technology
"Some individuals have good thoughts about their Capella journey ;and others have shared not so good experiences. As for myself, I have no regrets. The institution was just what I expected in meeting, and in some cases, exceeding my expectations. I do believe, it is each student's responsibility to make sure he/she perform their "due diligence" particularly when it comes to a financial investment such as higher education. For those expressing both positive and negative reviews, I do understand because it is reviews and concerns such as yours that can potential result in the betterment of the institution. Best of luck in your pursuit of your educational goals; whether, you are attending Capella or some other university."
VERY Disappointed learner
  • Reviewed: 1/22/2017
  • Degree: Nursing
"Please, please DO NOT waste your time on money on this school. I have several other college degrees and have NEVER had the problems I've experienced with this school. There is NO preparation or guidance for the doctoral project and each instructor has a different idea of what it entails. My instructors kept changing too, mid-project and then I'd be with someone unfamiliar with my project. I started my project over four times and this required many extra quarters of work....but of course if they keep you in school, the school makes more money. The financial office could never get my account right either. I would NEVER, EVER recommend this school to anyone. Run, do not walk, away from this school."
Capella staff
Responded: 1/26/2017

Thank you for your post. We would welcome the opportunity to discuss your concerns. Please send us an email at; be sure to include your contact information and learner ID and we will have a team member reach out to you.

John Adwok
  • Reviewed: 1/18/2017
  • Degree: Healthcare Administration
"The three and half years I studied at Capella University were some of the most informative years in my academic career. I was already an established and busy surgeon in my country, but I felt I needed that extra challenge to add a PhD to my medical qualifications. It was not easy spending those nights working on the weekly course assignments, but it was all worth the effort. I fully enjoyed the structured online course work offered at Capella. Since, graduation I have published not less than six papers adapted from my course projects in per reviewed journal sometimes in collaboration with former course instructors. I would recommend this university only to serious graduate students who are ready to work hard and complete on time. Otherwise you could get frustrated and end up blaming the university for your shortcomings. Online courses are in fact be more demanding than full time college studies."
Disappointed learner
  • Reviewed: 1/12/2017
  • Degree: Human Services
"I was excited to pursue my degree. However now I am feeling like a bad choice. The first semester they woo you in initial they seemed to work with an employed person assignment due in a reasonable time during the week and responses by Sunday. As the time went on an increase of reading material averaging 60-100 pages not to mention reviews of articles and now assignments are due Wednesdays. Out of my five professors I actually had one professor who provided guidance. Often times glitches from their end so they say glitches from your end if you ask me its a way for you to fail a class so the price they quoted you on a degree extend as they stop grading so you can fail your class I actually had to start taking pictures when I submitted my work. This semester may be the one that broke the camel's back as I ca not gain access to the necessary tools. Oh lets not forget about the alleged tutoring they offer. Its been two semesters and I am still waiting. My advice I can not say that all online school s are like this but I can say Capella its not ahead of the game. Now I have to find a good lawyer because I took a loan for this school. Also they charged me last semester for a course for this semester before I registered. Run!"
Capella staff
Responded: 1/26/2017

Thank you for your post. We would welcome the opportunity to discuss your concerns about professor and tutor support, and also to discuss strategies for successfully completing your program and gaining access to the resources you need. Please send us an email at Be sure to include your full name, contact information and learner ID and we will have a team member reach out to you.

  • Reviewed: 1/6/2017
  • Degree: Business
"I feel anyone should re-think taking the Flex Path Program. I work full-time Project Manager and had completed all 3 my assessments and the last one I was in progress and I had gotten really ill was unable to submit by the deadline date. So, therefore, they withdraw me from the school. I felt all this was unfair. I had turned in all my assignments with a Proficient score."
Laurel, Capella staff
Responded: 1/13/2017

Hi, Matt. Thank you for sharing your concerns. Im sorry to hear that youve been ill and hope you are feeling better. With the FlexPath program, learners need to complete all assessments within 12 weeks, though in certain circumstances can request an extension at the discretion of the professor if requested before the course ends. We would welcome the opportunity to discuss this with you. Please send us an email at and include your full name and learner ID number and we will have a team member reach out to you.

Capella liars
  • Reviewed: 1/5/2017
  • Degree: Nurse Practitioner (NP)
"I was enrolled into the DNP program for one quarter and a few weeks of the second quarter. I was told I would get a scholarship and I took out a financial aid loan. I was billed 2,600 for the first quarter. I never saw my scholarship applied. I was not told it did not take effect until the second semester. Also I was asked by one of your enrollment counselors if I could use my 2nd quarter refund to pay for the first quarter. I was not told why but I agreed as long as I wouldn't owe a balance. I got turned over to collections for 4,596. Because transferring funds across aid years is not permissible and I was not told that. B.R.was the person whom I spoke to about this and I have a copy of the original email. Yes I withdrew from the college during my second quarter. I was not active in the course due to having surgery moving states changing jobs and a major health crisis with my parents and got removed for inactivity. I was expecting a $900 or so withdrawal pay back but not this. I have no way of paying this and now my credit is ruined because I was trying to better my life. Your staff is ill informed and misinforms it's students. I will never recommend your program to anyone. If I had known that my scholarship didn't activate until the second quarter I never would have enrolled in the first place. Poor communication. Worst university I ever attended! I will be sure to make this as public as I can!!! Thank you all for a waste of my time and for destroying my credit. I was enrolled under false pretenses!"
Laurel, Capella staff
Responded: 1/13/2017

Hello. Thank you for your post. Im sorry to hear youve had some challenges recently. I hope that you are recovered and feeling better after your surgery. We would welcome the opportunity to discuss your concerns about communication and financial aid. Please send us an email to with the details you posted here along with your full name, learner ID and contact information and we will have a team member reach out to you.

  • Reviewed: 12/28/2016
  • Degree: Social Work
"I went into this university with high hopes and expectations. I very quickly realized that my passions and expectations were crashed by a very poorly presented curriculum, overloaded with information that does not pertain to what my dissertation is focusing on, and poor supports from instructors and academic coaches. I work hard on my writing skills, and topic of chose for dissertation, but I do not feel that I am learning anything. I feel like I am being expected to write at the academic level in the first and second quarters without any proper experience in the past. In addition, the instructor is the same for every course, well at least up until this point, the communication is poor and confusing, and the speed at which you have to write and read is unrealistic. I am very disappointed that I wasted few quarters in this school and I am actively searching to either transfer or leave the idea of pursing Doctorate's degree all together, because of one instructor crashed my passions and hopes."
Laurel, Capella staff
Responded: 1/10/2017

Hello. Thank you for your post. We would like the opportunity to discuss your concerns. Please send us an email at Along with the details you posted here, please include your full name, learner ID and contact information. We will have someone reach out to you right away to discuss.

Gil Carde
  • Reviewed: 12/22/2016
  • Degree: Education
"I spent 10 years pursuing my doctoral degree in Education. Once the federal financial loan was exhausted I was abandoned. The school refused to work with me in order to enroll for the next semester; I had completed the comp exams and 2 of the 5 chapters of my dissertation. The issues I had with the school are too numerous to mention. Do your own research on this school's graduation rate before getting stuck with a debt you can never recover from in your lifetime."
Laurel, Capella staff
Responded: 1/10/2017

Hi, Gil. Thanks for your post. We would welcome the opportunity to discuss your concerns. Please send us an email with you name, contact information and learner ID to and we will have a team member reach out to you.

A Graduate Learner
  • Reviewed: 12/20/2016
  • Degree: Business Administration
"Capella University courses are good courses and the program is a very good program. I am currently studying for a Master of Business Administration. The financial aid is horrible and the financial aid organization does not know what it is doing. I was enrolled in a semester or quarter as they call them and I dropped a course within the stated time and checked to make sure that my financial aid would not be affected. The assured me that it was fine. The tuition was not charged for the course however they reversed the aid I received for the course that I took in the 1st semester and then said I owed then $1900.0 for a course that I took and received financial aid for. The financial aid process should not be this difficult or cumbersome."
Laurel, Capella staff
Responded: 1/10/2017

Hello. Thank you for sharing your concerns. We would welcome the opportunity to discuss this situation with you. Please send an email to Please include your full name, learner ID number and contact information and we will have a team member reach out to you right away.

  • Reviewed: 12/15/2016
  • Degree: MBA in Organizational Leadership
"Capella offers excellent, high-quality faculty and relevant, high level course contents. I had several class papers subsequently published in well-respected journals. For those unable to leave the workforce to study full-time for a doctoral degree, Capella is an impressively credible and relevant option."
Michael Parker
  • Reviewed: 12/12/2016
  • Degree: Project Management
"I am a experienced information security professional with about 26 yrs of experience. I have been "finishing" my degree program since 1992... to that end, I had attended a number of brick & mortar and online colleges ( recognizable organizations) and settled on Capella in 2012. Over the past few years ( I received credit for PgMP cert and took about a year off) I took a class a quarter and finished BSIT with a specialization in project management this past April, so about three years of academic study. All in all I found the course work, curriculum and instructors to be vey good... yes, there where probably a couple classes I could have taught myself, but by and large classes were good, instructors solid/ knowledgeable. All in all, I recommend the school, my experience was favorable... I started a Masters Program, I'm two classes into the program... all is well."
  • Reviewed: 12/12/2016
  • Degree: Human Resources
"Blood Sucking University is what they should be called. Worst college experience I've ever had. They just keep putting on fee after fee after fee. They're bleeding me dry! I'm not sure how I'm going to pay for everything they're charging me. I took 2 classes there. One class cost me $2040.00. What kind of school charges that much for 1 class? It is awful and I can't wait to go somewhere else. All I got to do now is take out loans to pay Capella off. Worst mistake of my life."
  • Reviewed: 12/3/2016
  • Degree: Information Technology
"Overall a good experience- for students who are self-starters and goal-oriented, the classes offered can work quite well. On the other hand, if you are a student who needs more supervision and/or assistance from professors this might not be a good fit. While most of the instructors seemed quite competent in their chosen field, the nature of online classes in general and the format used by Capella in particular would probably make learning more difficult for those without a solid educational foundation. In my experience, many of the classes used a collaborative format for learning, which entailed a large volume of group discussion and many team projects. For those planning on entering the workforce with their degree, this is an excellent format to use; many schools focus far too much on individual projects, which of course is not how any competent employer runs their organization. In the classes I took there were a few people who simply did not seem to take the process seriously- this is one fault of a school that will admit almost anybody. However, these students were the exception rather than the rule, and so long as you don't take their lack of drive personally such students are little hindrance to the educational experience. I do recommend taking advantage of Capella's "Prior Learning Assessment"- it is an excellent way to "test out" of a limited number of classes, saving time and money on your degree. Keep in mind you must actually demonstrate some expertise in the area you are claiming credit for- your application will be reviewed, and while I can't say the process is exceptionally difficult, if you don't submit quality documentation you are probably wasting your time. My suggestion for this process is to start with the class you have the strongest case for (presumably because you work in that field!). This will help you understand the process and make decisions on which other classes you may be able to get credit for. My closing assessment would be simply that you will get out of this school what you put in- you may very well be able to graduate by doing the bare minimum of work, but if you take the time to engage your instructors and fellow class-mates and to put real effort into your assignments, you will emerge with valuable skills for the workplace. FYI for those wondering if this school would be a good fit- I entered with approximately half of the total required credits (earned at a major traditional 4 year university). I did not use the GI Bill or other programs; I paid approximately half of my tuition at the time of enrollment and borrowed the other half through Federal loans (which I was able to pay off in under 5 years). I was employed full-time during classes, and remained with my employer after graduation. I can't say that my earnings were impacted much by this degree (as I was already doing reasonably well), but I am glad I did it, and would recommend to others."
  • Reviewed: 11/24/2016
  • Degree: Psychology
"CAPELLA UNIVERSITY was a great college exp. This Academic Institution was my vehicle for upward mobility. IT is fully accredited, and my diploma, transcripts have been accepted by other academic institutions, State Board of Psychology in California, and government institutions. Currently employed with a U.S. Govt. Thanks to all of my professors. Vivamus mi literatum and Semper Peterum!"
  • Reviewed: 11/9/2016
  • Degree: Instructional Technology
"Great support from the professors great communication. Valuable texts I still refer to. The knowledge has enhanced my career already. Flexible enough to keep me busy without being overwhelmed. School support was great from enrollment process through strategy for completion and library use."
  • Reviewed: 10/27/2016
  • Degree: Counseling
"I am a current learner at Capella University finishing up a Masters degree in counseling. After 2 and a half years it has been one bad experience after another at at the end of the day your just another student ID. I have completed all but 3 classes and have maintained a 4.0. Capella has charged hidden fees, they charge you for books even when you have no intention of buying your books from them. A money hungry establishment. I would not recommend this university to anyone."
Laurel, Capella Staff
Responded: 11/9/2016

Hi, Ronnie. Thank you for your feedback and congratulations on your success and progress in your degree program. We take your concerns seriously and would welcome the opportunity to discuss them with you. Please send us an email at with your full name and contact information and we will have a team member reach out to you right away.

Julian R. Sr
  • Reviewed: 10/19/2016
  • Degree: Business
"I completed two degree programs with Capella University. The school was founded with the promise to promote and aid students to excel in their programs. ( Personal opinion) This is an organization that aids the adult learner to research and study to prove competency. Many students are not good with time management/ or being accountable due to procrastination. The programs will help you to succeed in the corporate world. There are two processes to observe. First: the theory aspect. Second: the application process. Capella instructors push the aspect of critical thinking, development of thinking, and utilization of present theories. (Supported by articles written by industry leaders with published work.)These methodologies allow the student to visualize the concepts and place the ideas into their environment. I would recommend the school."
Somewhat disappointed
  • Reviewed: 10/17/2016
  • Degree: Public Health
"I am in my 2nd class and already see that there are people in my class that shouldn't be. Their writing is so atrocious, that I can barely get through their posts so that I can reply to further the discussion. These students are supposed to be my peers, and they can barely write, which waters down, way down, my degree. I am very disappointed."
Laurel, Capella Staff
Responded: 11/1/2016

Hello and thank you for your feedback. We are sorry to hear that you are disappointed in the discussion posts of some of your classmates. The rigor and writing of our coursework is something we take very seriously in our commitment to closing the skills gap between learners and employers. There is much to be proud of in joining the Capella community as demonstrated at where youll find a variety of learner and alumni outcomes we measure to. Capella offers many support tools in writing and I hope that you see improvement as you continue in your degree program. If you are finding it difficult to respond to posts, we would welcome the opportunity to discuss strategies and ways that you can navigate this aspect of the course. Please send us an email at Be sure to include your name and student ID and we will have a team member reach out to you to discuss.

  • Reviewed: 10/2/2016
  • Degree: Nursing
"I have completed only 2 classes with this school. So far my admission, financial aid, snd response time to emails or phone messages has been top notch. I have received amazing support and speedy service. I will continue to review as i continue with my journey. Thus far, I highly recommend this school for nursing programs."