Capella University Reviews
Student & Graduate Reviews (400)
Great education, outdated technology, poor service. In a nutshell, that describes Capella. I obtained my Master's from Pepperdine and believe that the level of education at Capella is comparable. Unfortunately, actually getting the education has become a tedious and frustrating process because the online technology is out of date and doesn't work well with the most current operating systems and browsers. Further, no one at their Learner Support appears capable of providing an adequate solution. One person suggested that I purchase a new computer when their course room was the only place I had any problems at all. I had my computer checked, there was nothing wrong. The latest problem is with the library which has lost all the reference lists I had stored in their system pertaining to my dissertation and other work. Two weeks into the quarter and I've accomplished exactly nothing because of these issues. Yet I'm still being billed $2780 for the quarter.
I have just completed my second quarter at Capella and my experience has been great. I have been to two different Brick and Mortar schools in my time and am working on my 6th degree which is a PhD at Capella. Both of Masters even though educated by a brick and mortar school they were primarily online, So this is not my first time at the online experience, but it is my first time at a private school. The instructors were very helpful, and they seem to actually care. Capella is an everyone can get in school for the most part, but I have been challenged just as hard at Capella so far as I was at the Brick and Mortar school. You can't set back though, you have to work very hard. I spend about 20-30 hours per week for the assignments for two courses. I also work a full time job and have a family, so it has been tough, but the 2 instructors I have had so far though have been really good. The school is very expensive, though so if you are looking at for getting a masters for under 25,000 or PhD for under 50,000 look else otherwise come to Capella and enjoy being challenged.
At first the school seems to be interesting because the technology and interaction with other learners is good, however, after a while, I realized that the classes are left to "automatic pilot," meaning little instruction is done by teachers. In other words, the computers take over and sometimes is almost questionable if a real person is reading the papers presented. Also, Capella promised APA accreditation when I registered back in '09 and nothing has been done ever since that I am aware.
I would not choose the same degree because I am disappointed by the lack of consistency that Capella faculty has at the dissertation level. They have treated my research with disrespect. The school has a system by which the faculty has 15 business days to provide feedback and each feedback has been inconsistent. Also, rather than writing a proposal for a dissertation, Capella required a Scientific Merit Review, then they changed it to a Research Plan, then they are non-specific on the amount of members who should approve the Research Plan. Capella continues to change the rules at the cost of the learner. All these keeps rolling into a Mary-Go-Profit-Around or a game of "ping pong" as my advisor nicely stated it.
Do not go to Capella. They will be unethical at the dissertation level because they know that you will continue to pay to get the degree. I have withdrawn after 4 terms of not advancing anywhere. I lost credibility in the faculty and the process has is embarrassing for my reputation as CEO of a medical clinic. In addition, I have lost respect to the field of "scholar psychology" because these individuals (and I believe Capella has more than 2000 in their staff) have admittedly been playing "ping pong" with my work.
I had a TERRIBLE EXPERIENCE with CAPELLA UNIVERSITY. I recently graduated from this school and was requesting for professional references for jobs and NO professor is willing to give any even though i got all 'A' for those classes. Because they know their grades are only for the paper and their study material are horrible.. I wrote to the one of the top administrators a letter and left voice mails and EVEN THE HIGHEST ADMINISTRATION HAVE NO DECENCY TO WRITE BACK A REPLY or call back!!! What kind of a school have such callous practices?. This school cares about no student. But about their finances. HORRIBLE SCHOOL. THIS UNIVERSITY IS BY FAR THE WORST I've EVER ATTENDED!!! SAVE YOUR MONEY AND STAY HOME! If not, donate it to a charity. DO NOT ATTEND THIS SCHOOL. WORST UNIVERSITY I HAVE EVER ATTENDED!!! THE "professors" give you all "A"s and you know how bad your work is. They just wanted to say lot of students pass. So when we come out, we have good GPAs but no one would give us jobs!!!
Yes, I could choose the same degree. BUT I WOULD CHOOSE ANOTHER SCHOOL WHO DO NOT LIE TO YOU.
PLEASE SAVE YOUR MONEY AND LOOK ELSEWHERE... Getting into this school is so easy . But please stay away and find another school. Once they take your money, you are on your own. And after you graduate, DO NOT expect to get a job saying you graduated from here. Because, believe me when I say, employers know what poor quality this school is.
I have completed my masters coursework and begin practicum next month. I am also working on an Addictions Certificate. My state board recognizes Capella. Capella is CACREP accredited which means students in my state who graduate with a MS in Mental Health, Marriage/Family Counseling, or School Psychology can become licensed through the state board (after passing the licensing test). Other students must make sure their states accept Capella and that the courses offered at Capella meet their states' requirements. For instance, I found that my state requires psychopharmacology which is not part of my Capella program. Apparently two or three other states also require psycopharm so Capella offers it once a year for students like me. (Students can take it through the psychology department if necessary but that requires some extra steps.) Students have to be their own advocates and find out what their states require. You can find out by reading everything your state board has written on their site. Also, read every word on the Capella site about your program, do the APA tutorials, and read your student manuals so that you are informed and can be your own advocate. This is important and Capella constantly reminds students to check their state licensing requirements. I have not found the tuition to be different at Capella than at other master's programs. The masters tuition at my Alma Mater is equal to Capella and my daughter is in dental hygiene (bachelor program) school and her tuition is higher. Tuition everywhere is ridiculous. The instructors here have been amazing, the course work was relevant, and the residencies were intense but I learned a lot. I am confident that I have learned what I need to know in order to pass my licensure test. But it is all on me. I will say that finding a practicum and intern site was very difficult for me because I live in the land before time and there are not many opportunities. The fieldwork office was not helpful, in fact they frustrated me immensely. I would warn other students who live in rural areas to start thinking about practicum about a year before you need to begin it. I do not know if other programs at Capella are good but the counseling program is fantastic.
It takes a highly motivated person to be successful with online schooling. Capella really helps motivate and educate which empowers each study to succeed. I will be completing my degree this fall and can't say enough positive things about the university.
I am a current student and was too deep in program to turn around before I identified issues. Strongly feel the educational process at Capella SOE is designed to keep students in the program. Unlike other learners experiences, my mentor was really good and available. But anytime when documents were submitted to the university, they were lost, had long waits for feedback, after receiving feedback small changes/adjustments to dissertation, SMR, paperwork, or proposal during the process (that took me a half an hour to fix) is resubmitted to wait all over (10 to 14 business days) to repeat the process. Was not told this up front when I enrolled. No matter what anyone says this is NOT a normal process. Other students have had similar experiences and spoke to professors on my dissertation committee that said their other learners submitted paperwork to the university have been lost in the past as well. This all results in massive delays and more money out my pocket. I should finish my PhD soon but took a whole year longer because of the process and costed me $20,000 dollars extra. I did voice my frustration to the school but was not heard when I asked for compensation back. The federal government is investigating schools like Capella.
I started Capella directly after graduation from Ashford University with honors. I was told by the advisor this was the best school for psychology and they have the only school that can allow you to actually can sit for the boards. (not true).
I had high expectations and was fully prepared to be very busy with my school work. To my surprise there is NO structure to the online system. They allow each instructor to set the course anyway they see fit. You have to be on their time zone for assignments, which is just impossible to adhere to. If you live in another time zone you have to basically wear to watches and keep up with your life in two time zones. I never had to do this at Ashford and I do not have to do this in my current school.
They also have these writing labs that are included in the classes that you are required to attend, which is no problem however they rarely functioned properly, the instructors would change the meetings or not show up, and they were on the schedule of the instructor's time zone so it could be 4am or 10 pm for me at times. And I felt the writing labs were just remedial at most. If a student is in graduate school they should not be taking remedial writing classes on APA format !!! It was so boring I could barely take it.
The outlines in the classes were so vague I could not really understand what I was supposed to be doing and would have to ask the instructors what they were supposed to be. I think I am a pretty intelligent person but felt really stupid because I could not make any sense of the assignment. I was so frustrated during the time I was enrolled with this school that I developed stress related high blood pressure. It has since went away and I am back to normal.
I would dare to say at some point this school could develop a better system for the online distance learner but for my time at Capella I was never brought to believe that was ever going to happen. The school feels like they are doing it all right. However I have many emails with other students that were also having the same problems I was having with the outlines and assignments.
This school lacks structure and leadership.
I completed my Masters with Capella and finished my first year of my PhD program and very pleased with the school. If you apply yourself and read the APA Manual, you will be fine.
To give perspective. I am a 50 year old male, retired from the USAF after 23 years. I was an aircraft structural craftsman. I retired as a Senior Non Commissioned Officer with some college. I am currently a certified dog trainer and own two businesses. I have attended two previous schools and I am a 4.0 GPA at Capella. I have completed 12 courses at Capella.
Capella is no different than other schools in that some of the students you will find don't belong in any college.
As others have said, Capella is not a hold your hand kind of school, you will have to be self motivated and expect to read a lot. There aren't many lectures like there are in a brick and mortar. Instructors cannot see how hard you are trying, they only see what you provide for them. There are student help center and tutoring if you need it. When I have had trouble with instructors it seemed as if they were concerned about my point of view. Some of the instructors are much better than others. My physics instructor is certainly arrogant and provides canned copy paste answers, but that has not been my experience with most classes. That is true of any school.
I've had no trouble with my grants, they give a military discount, getting the money sent to me that should be sent or paying any debt.
What I can say after three years at Capella. I feel like I have learned a lot, but question my ability to apply it. I will not be pursuing an Masters at this time.
Counslors have been helpful. So, I wonder how some of these people have been treating the Capella staff they have dealt with. I would not be quick to help some one being biligerant myself.