Capella University Reviews

  • 679 Reviews
  • Minneapolis (MN)
  • Annual Tuition: $14,540
69% of 679 students said this degree improved their career prospects
64% of 679 students said they would recommend this school to others
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Student & Graduate Reviews

  • Reviewed: 12/19/2019
  • Degree: Business Administration
"I don't understand the complaints from all these reviews. I entered the FlexPath program for my bachelors with my AA from a local state college. In only 5 months I completed my degree. If you have no real work experience in your field of study you may struggle...if you are not motivated to work quickly and complete assignments you will struggle....if you are unable to write papers and complete lengthy research assignments at times, you are not in the right program. I absolutely loved my experience, my professor were great and I not only related to the material but I learned so much that I was not aware of. If you work in a business office setting this program is very helpful. It takes a lot of motivation and dedication, you can't expect stellar results for mediocre effort!"
Carol Powers
  • Reviewed: 12/14/2019
  • Degree: Psychology
"I left the program after one semester. I was never so disappointed and all of it stems from their online system which goes down constantly is complex and not user friendly, Even at the end of the term I cannot access my grades. The professor was not approachable and I found the whole university to be less responsive than I had come to believe. Run Away!"
  • Reviewed: 12/11/2019
  • Degree: Nursing
"I was misled, I did not know that all I would be doing is writing a ton of papers in a format I was familiar with. I hated this program and did not finish the first class. Ended up owing them money too at the end of it. Would not recommend this at all. Counselors and professor were no help at all"
Nicole Adams
  • Reviewed: 12/6/2019
  • Degree: Care Management
"I had almost daily contact from an advisor until I completed enrollment. Not once after that was I able to reach a counselor, nor did instructors returns calls or emails. Absolutely no support or guidance was offered after they had my money. I tried to reach someone about unenrolling and did not get a single call returned until it went into a new billing cycle. The school told me I owed them the fees even though I had not been engaged with a class since a week before the end of the first billing session and hadn’t been able to reach anyone to discontinue! This school is a SCAM!!! BEWARE!"
Second time learner
  • Reviewed: 12/4/2019
  • Degree: Liberal Studies
"I am currently enrolled in a doctoral program. I also completed my Master's program at Capella. I have been held up in the dissertation process now far too long. Feedback is minimal in terms of school review. I have two friends who eventually had to drop out due to funding or NS two quarters in a row. I am determined to finish,but I have now slowed my enthusiasm in terms of recommending my friends and family. I am frustrated. I can not afford to stop now as the financial burden is too large and I would not get anything out of my investment. I am truly disappointed. I am determined to finish, but some of the policies are not conducive to completing a PhD."
Susan Ehlert
  • Reviewed: 11/23/2019
  • Degree: Business
"As a doctoral student in the School of Business Management, I have been impressed with the high calibre design of their online course rooms, and the quality program curriculum. The PHD program instructors seek performance excellence from their students. The doctoral programs are further in business enhanced by the addition of in-person onsite residencies."
Loretta S.
  • Reviewed: 11/20/2019
  • Degree: Nursing
"The Capella University on-line program is excellent. My course of study included the Guidepath way; this worked for me because I am an older student who needed the assurance that someone would be there to "guide" me through the on-line process. In particular, the complimentary trial course sealed the deal, because it gave an introduction to the LMS of Blackboard. A user-friendly product, which boosted my confidence level, and allowed me to attain the MSN in Nursing Education at my own pace. I looked forward to each new semester, the discussion posts, the assigned projects, and learning the current issues facing nurses and nursing education. This was the "magic ticket" for me in pursuing my career goal of becoming a Director of Nursing in a local Nursing School. Periodically, an adviser would call and check on me; we would talk about the education path, and if there were any anticipated needs from my end. Financial Aid, was well explained, and I had no billing issues to contend with. Most facilitators were seasoned nursing professionals who offered a lot of guidance and experience. All in all, I worked hard for three years, hit all the high points, and graduated with honors. It was a positive experience, and I was sad to see it end. At some point, I may consider the DNP program. I would look at Capella University, first--because of the positive outcomes attained. I am proud to have the Capella University degree in Nursing Education hanging on my office wall."
Lavelle Hamilton
  • Reviewed: 11/19/2019
  • Degree: Business
"I have been enrolled at Capella University with the FlexPath program for almost one year now. I am pursuing a B.S. Degree in Business focusing on Management and Leadership. I do not understand the bad reviews. It is not the responsibility of the school to keep up with how much a student has in financial aid. It's the responsibility of the student to make sure the finances are there and to keep track of how much the student may need to pay out of pocket. They have chat available and a phone number for students to call. I never had any problems with financial aid or the military aid I receive. Next, my instructors have been amazing and if I needed help I would reach out to my tutor in which I had a response within a couple of hours. I work really hard on my assignments and my professors have always detailed what I could have done better in my papers if needed. However, because I strive and work hard to do my best, I really didn't need a lot of feedback. I am looking towards a Masters Degree or another B.S. Degree with Capella University because they have been incredible and I can't thank this school enough. As far as opinions on a degree mill? Universities such as UF, UCF, FSU, all reputable colleges accept credits from Capella University. Be responsible with making sure your financial aid is accurate. Work hard on your assignments, and reach out to your tutors. They are here to help and will help you! I am truly blessed that God placed me in the hands of Capella University."
  • Reviewed: 11/7/2019
  • Degree: Information Technology
"Capella University is not a school, it is a business, and they will seek to lure you in and trap you with hidden charges. I was halfway, HALFWAY, through a semester being paid for with student loans when Capella called me up saying I needed to pay $700 right then and there or would be dropped. I'm not made of money, what do you think the student loans were for?? I tried to drop the class to save myself any trouble, since I didn't have $700 and wasn't going to any time soon, they said it was too late to drop or get a refund, so I got a "withdraw" grade for the class and charged an additional $600 on top of that. Now they expect me to pay $1300 or else they won't release my transcripts. I need my transcripts to apply for financial aid at other schools, as well as to enter the nursing program, so Capella has ruined my life and I got nothing out of it at all."
Leigh Evans
  • Reviewed: 10/31/2019
  • Degree: Counseling
"PLEASE, do your research. This school is at most a degree factory. Sub par education & very little academic support. If you’re going here “just so you can say you have a Master’s”, look elsewhere & get a degree from a college that has a strong reputation & is morally & ethically accountable. A Capella degree has turned away many clients & cost me the opportunity to even make a first impression with local practices. Learn from my mistake. I’m now pursuing my PhD with a highly regarded university not only to advance my career but to also repair the damage Capella did to my business prospects. Don’t trust the glowing reviews, they are often written just to bury negative ones-always look at the date submitted as well. Keep looking & good luck."
  • Reviewed: 10/21/2019
  • Degree: Psychology
"Considering the fact that I have a Master's in Education, and am in a Doctorate Psychology program at another school, I can say I felt scammed by this school. I Signed up to take some elective credits for transfer, with the Flex Path program which is a complete disaster. Now I have F's on my transcripts and never did before! Many of the instructors give very poor feedback which makes it difficult to improve your work, and if you ask them for clarification they will not help you. Good luck getting a hold of one of a tutor. If you do they can be more helpful that the instructor, but sometimes they are on leave and no one tells you, and then of course it's time to roll over to a new billing period. You feel like they are trying to scam you towards the end of every billing period so you'll have to pay for another."
  • Reviewed: 10/8/2019
  • Degree: Business Administration
"I would not recommend Capella to other potential students. My experience over the years was very underwhelming. I had only a handful of what seemed to be good professors who cared about their students. Otherwise, I was a number and a means to generate revenue. Some other tidbits about my experience: I had to contact the Dean in order to get answers from the financial department, because the financial department kept ignoring my communications. That is a real problem. Professors routinely take too long to check messages, if they even check them at all, and learners are left without guidance on looming tasks. Several times we had no idea what an assignment actually required and instructors wouldn't check message for 2-3 days. The way they force a "Resource Kit" on learners and then don't even tell them if their class won't use books is practically criminal. We aren't rich and we don't want to spend money on something that they force on us, especially when we don't need it for the course. This was another means to generate more revenue, at the students' expense. By the end of my program, I felt fleeced for money, with almost no real commitment to ensuring I received a quality education. Capella is doing a bad job and I am not very proud of my accomplishment, having earned my Master's at Capella."
  • Reviewed: 10/1/2019
  • Degree: Business Administration
"I loved attending Capella University. I was able to transfer 2 courses and completed the masters program in 7 months! The Flex Program is GREAT. I was very dedicated and focused which allowed me to complete the program quickly and save on tuition. If you are motivated and disciplined, this is a great program to pursue."
  • Reviewed: 10/1/2019
  • Degree: Healthcare Management
"Capella University was a godsend to me. As a busy nurse (LPN) it was difficult to complete a traditional BS program. Capella's Flex-Path program allowed me to complete my classes with self-imposed deadlines, with the help of their dedicated professors and Flex Path coach. If you excel in a writing intensive environment Capella's FP program would be an excellent choice. I competed my BS degree in 2 years. The credits are easily transferable. I will be pursuing my MPH in Spring 2020 at top program."
Caveat emptor
  • Reviewed: 9/24/2019
  • Degree: Psychology
"Caveat emptor (Buyer beware!) I received my Master's Degree in I/O Psychology from Capella and was encouraged to gain a General Psych PhD from them as well. I pursued the PhD in General Psych and was bored to death, tons of Statistics classes. I wanted more education so joined the I/O Psych doctoral program. Great classes. I was a presidential awarded student every single semester obtaining honor role status. My dissertation topic was a struggle as it was geared towards a qualitative design that I convinced could be a quantitative design. The founder of Appreciative Inquiry was intrigued with my effort and wanted to see the study completed. At some point, I was assigned a new mentor who disagreed with my design and failed my efforts in two semesters meaning I was kicked out of the program. I had requested a mentor change after realizing this woman and I did not connect on any dimensional level (mental, emotional or spiritual). She was a "NO" person! I also lost my academic advisor my first summer into the program and was never reassigned. Literally, my 100K+ in student loans will NOT be allowed to complete the degree. I am scratching my head wondering what happened. This woman literally was allowed to side swipe me no matter how much arguing I persisted with. It's as if the University has a "terminator" for firing maxed out students. They didn't know whether I had outside investment dollars to complete my education. Don't let this happen to you. I'm in debt and will complete my PhD elsewhere. Capella has grown too large too fast and the systems are breaking down from the pressure. Integrity has vanished from the moral fabric of the University. I normally do not write negative reviews, but this time something highly unusual occurred and the future PhD student needs to be cautious and aware. If you're assigned the "terminator" mentor all I can say is you were warned."
  • Reviewed: 9/22/2019
  • Degree: Business Administration
"I decided to enroll in this school because of the FlexPath program. It seemed attracting at the time. My goal was to complete a Masters within a year. Yes it is possible! However, after reading online reviews, I sort of seen what other reviews were talking about. The professors are very picky with assignments & will do anything & everything to keep you enrolled. Preventing you ambitious people like myself to graduate early. These professors are self entitled & are nothing compared to prestigious schools. They over value themselves. None graduated from prestigious schools. Half of them are not even grading the papers. I'm going back to my original For-Profit school who will let me learn & complete my degree within timeframe without hassle. And don't even get me started about financial aid. It's the worst! Took them forever complete the process & to reimburse me. Literally took them 5 months!!"
Matthew R Rigby
  • Reviewed: 9/16/2019
  • Degree: School Psychology
"There is a class action lawsuit against Capella University for dishonest practices, misleading students, and artificially extending the time it takes to graduate. A judge in May of 2019 ruled that the case has merit and the settlement amount is being debated. I am in their doctoral program and will complete it in 2021. My experience matches many in the class action lawsuit, but I prefer to pay the extra money and try to graduate anyways, rather than try to take the refund. I would certainly not start a program at Capella University today. Capella University does not use evidence-based practices for course planning or student services. Their website is often down leaving learners unable to turn in coursework. The coursework is quite easy, so that is a plus. Also, this is an online program, not a hybrid program, Capella University has tried to mislead customers in the past on that issue."
Francois S.
  • Reviewed: 9/13/2019
  • Degree: Public Health
"Although it tool me a little longer to become a proud recipient of a MPH, I have very grateful to have gotten the necessary and adequate education from Capella University. From my academic experience there, as an online learner, I had to make serious efforts to receive the grades I received in order to graduate. Personal health issues unfortunately caused me to miss a few semester until I was done with both treatment and therapy. But, luckily for me, I was encouraged tremendously by my advisors to not give up and to take my time. If right now I am at the commendable academic-professional level I am today, it is firstly because of my high sense of commitment though the right Protection and undoubtedly because of Capella University. I am looking forward to pursuing a Doctoral degree soon. I hope to implement this pursuit with Capella."
  • Reviewed: 9/8/2019
  • Degree: Counseling
"The degree itself is well designed, however the teaching post 2017 is mediocre with many of the quality teachers having left.Multiple unethical practices, no mental health assessment on students with students with mental health issues sometimes becoming unwell on the only face to face contact that students have with instructors and peers. Students are expected to have $1000 plus set aside for residencies that in my experience are poorly conducted with instructors coming out of recovery on some occassions and being bullying in nature.The complaints procedures are a sham with the department issuing their version of a complaint and staying with this. This is a for profit university so for poorer students the advantages are minimal and there is no proper preparation for the job market."
  • Reviewed: 8/29/2019
  • Degree: Data Analytics
"Note to be wary of: their transfer credit review. The courses are great, but this online school tries to wring every single penny out of you that they can. After taking over 15 Masters level and Doctoral analysis courses throughout my first foray into college 5 years ago, I decided to go back since work pays for it. That being said, this school is going for every single penny they can get - and while it doesnt really impact me, I can see others potentially getting sucked into the trap and just want to put the warning out there. Did not accept a single analysis course for comp credit... and the credits from all 4 of my previous degrees are from state university. Anyways, a school aimed at you/that is looking out for your best interests would probably try to optimize on what you already have. A good enrollment counselor would at least point out degree programs in your field that you already have half of the credits for, etc. Just remember, this is a business first and foremost. They are on their own side first, your interests come second- and only if your interests makes this place money. Real universities are not places of business, they try to put the students interest first, even if it means they miss out on thousands of dollars for a class the student has already taken."