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Capella University Reviews

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66%
Recommend This School
68%
Degree Improved Career
5 stars
(233)
4 stars
(103)
3 stars
(37)
2 stars
(49)
1 star
(100)
Search over 222,000 programs:
4 out of 5
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Degree: Business Administration, Management and Operations, Other
Graduation Year: 2017

First and foremost I should have listened to an associate of a previous student. I was notified by a 3rd party collection agency that I had an outstanding balance due to the University nearly a year later. I NEVER received notice by the University. I completed the course taken, in good standing. And before completion, called about balances that I could possibly have after looking online to get an understanding of the financial breakdown. At the time I only saw dispersements and no balances after dispersements. I called to confirm was that correct and was told it was with a sense of uncertainty. All answers received from any person I spoke with, were give in a language of uncertainty or they gave you the run around, saying they will follow up and never would. It was their way of sweeping it under rug and hoping you wouldn't call back. Fast forward, I just recently a collection letter a couple of weeks ago, which my attendance there a year ago. I called right after receipt asking to have it pulled from collections due to not being properly notified of it and I was told NO we called you and emailed your university email (which was inactive for me after completion of the course). Therefore, I would not have received the email. I counter explained that they had 3 ways of reaching me and if 2 of 3 wasn't getting a response the next is postal mail. Their only argument was, since they are an online university they primarily communicate online. Well if that's the case why did you go as far as, to call? They should have taken it a step further and sent a mail notification as well. Why am I upset because, they have put a stain on my outstanding credit history. And I tried to correct it with them with complete honesty and was blown off. And apparently this is common because, as I stated in the beginning I should have listened, what happened to me is exactly what happened to that person. However, I was trying to remain hopeful and optimistic.

1 out of 5
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Degree: Psychology, General
Graduation Year: 2020

This school is a poor choice. The instructors do NOT teach. You ask questions and they say read the syllabus or the book. They do not give you clear directions. And when you have an issue you get bounced around and no one ever helps you find any resolution. Sooo dissatisfied. This experience has cost me a lot of money (over 150k and still going) and even more anxiety and stress.

5 out of 5
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Degree: Project Management
Graduation Year: 2017

I had a wonderful time in the FlexPath program. After struggling for many years I was finally able to complete my BS. And, with the flexibility of FlexPath I completed 57 credits in three months. The instructors, coach, tutors, and enrollment counselor were all extremely helpful and responsive. In March of 2018 I walked in my commencement (a first for me because I opted to get a GED when I was younger). I'm so happy with this school and FlexPath that I'm now enrolled to start in the MBA program.

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1 out of 5
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Degree: Health/Health Care Administration/Management
Graduation Year: 2017

This is the worst school on the surface of the planet. All they aim for is get you to cough out your money and once that get the money, they become your Lord. Whatever they tell you you have no recourse. They have no structure to see or track customer service. Their after class survey is a sham. This is a school that has no structure for people to assist you. Horrible customer service over and over again. No one should attend this school. Total waste of money & Time. Research schools before enrolling. Simply googling will give you information on peoples experience especially with CAPELLA UNIVERSITY. Beware of Crooks.

1 out of 5
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Degree: Human Biology
Graduation Year: 2016

I went through their flex path because of my work schedule and I had the worst experience trying to get feedback from the instructor and TA. The TA was out for a few days so I reached out to the instructor only to be directed to the TA. Being pressed for time this was a major inconvenience that definately played a role in my decision to never go through capella

5 out of 5
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Degree: School Counseling
Graduation Year: 2017

Going to Capella was a rewarding experience. It was a challenging school but flexible. I was able to work on my own time. I am anemic and Vitamin D deficient. Both of these ailments together make me extremely lethargic at times. Capella worked with me to obtain an accommodation that worked for me. Refund checks always came on time. During my matriculation I had 2 residencies. One was in Virginia and the other in Florida. Both were fun, interactive, and informative. It was a time for us to engage with our professors in ways we could not, due to us being online students. However, it was very expensive. We had to pay for our transportation and lodging and the school took care of breakfast, lunch and a snack. Grant it they provided us with hotel information at a discounted rate, but it was still very expensive. Residency is a full week experience so we are paying for each night. Residency can be very stressful and the added financial obligation was no help. On top of that the refund check for the quarter with residency was cut shorter because of residency. This was a difficult time. Capella needs to rethink this aspect. Additionally, for a lack of a better word, graduation was lit! Mine was in New Orleans, a place I had never been before. I was able to explore the city while celebrating graduation. What an unforgettable time. Capella is always very organized in what they do. Check-in was smooth. I knew where I need to be and when I needed to be there. I knew what was going to happen during graduation. The speaker was excellent. And our unconventional president took the tradition out of boring graduations.

1 out of 5
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Degree: Educational Leadership and Administration, General
Graduation Year: 2016

The staff does not know enough to tell you how to write a dissertation. When you have a problem there is no one to solve it. This school is only interested in your money. I would not recommend Capella to anyone. I owe $190,000 because they changed the program and wouldn't allow me to finish under the plan that I started. Capella was a costly mistake! I thought all schools were reputable and honest. One of my committee members quit because she said they were dishonest. I should have listened to her but I learned the hard way. Stay away from this school.

4 out of 5
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Degree: Mental Health Counseling/Counselor
Graduation Year: 2020

I'm enjoying Capella. You get out of it what you put into it. I've had some great instructors and I've had some that were basically ghosts who didn't do anything. You review your professors every term. The good professors get a good review, the bad ones get a bad review. I have not heard great things about flex path, but I am taking two classes per term and so far have a 4.0 GPA and am almost half way done with my program. I probably invest 5 hours per week into my school on a normal week, which is pretty minimal but if you're efficient, it's not hard to get by and still do good work. On a week where I have an additional assignment to complete along with just discussion posts, I will put in about 15 hours that week. You do have to be a disciplined person and self-motivated as well as organized to do well in this program. It is 100% up to you to make it happen. I think the advising department at Capella is excellent. I always get someone on the phone the same day I put out a call and the advisors are extremely knowledgable and personable. I've been pleased with Capella so far. I don't regret it at all.

5 out of 5
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Degree: Educational Leadership
Graduation Year: 2019

Hello, In my opinion, I could not have chosen a better institution of higher learning to earn my advanced degree. I am earning my Doctoral degree in Educational Leadership and Management here at Capella. I am in my final year of study. Capella University has afforded me the opportunity to gain great knowledge and skills; grounded upon courses taught by knowledgeable professors who care and support student growth and development (especially adult learning). The university offers its students current/ up-to-date technological tools and provides user friendly training for implementation and proper application of those tools. If you are looking for knowledge and support towards earning a degree; Capella is the place for you. 

5 out of 5
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Degree: School Counseling
Graduation Year: 2019

During my first college experience I struggled to maintain a B average, which was hard for me considering I had always earned A's or high B's in high school. After receiving my diploma from my first degree I started dragging my feel when it cam time actually try and find a job in my field. So I started working full time at my family's business and within a year to a year and a half I was miserable and was itching to get back to the school system just not as a teacher. After talking it over with my parents we decided that the transportation business was not the industry for me and I belonged in a school. Due to my work schedule attending classes in a normal setting was out of the question so I started looking into colleges that would allow me to become a school counselor. Capella was ranked one of the top three programs on every website I searched and it has been the best decision I have ever made!! I have gained so much knowledge and a better understanding of who I am and what I can become because of this program. Before I was never as diligent as I am about getting my homework done and reading the assignments. Now I try to get as far ahead in my classes as I can so I can fully focus on my assignments and make sure I am able to maintain my GPA. Capella has allowed me to be able to continue working my full time job (at one time it was 60+ hours a week) while being able to have two classes go on. Any time I have issues or concerns about the homework assignment or questions the professors email back right away. My program does have two one week residencies where you go and meet people from the same program as you and you get to better understand theories and how different assessments work. Overall, I could have asked for a better program to be in and a better school to be a part of!

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