Capella University Reviews

3.43 out of 5 stars
(655 Reviews)
  • Multiple Locations
  • Annual Tuition: $14,579
68% of 655 students said this degree improved their career prospects
64% of 655 students said they would recommend this school to others
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Student & Graduate Reviews

2.0 out of 5 stars
NotHappyWithCapella - 10/8/2019
Degree: Business Administration
Graduation Year: 2019
"I would not recommend Capella to other potential students. My experience over the years was very underwhelming. I had only a handful of what seemed to be good professors who cared about their students. Otherwise, I was a number and a means to generate revenue. Some other tidbits about my experience: I had to contact the Dean in order to get answers from the financial department, because the financial department kept ignoring my communications. That is a real problem. Professors routinely take too long to check messages, if they even check them at all, and learners are left without guidance on looming tasks. Several times we had no idea what an assignment actually required and instructors wouldn't check message for 2-3 days. The way they force a "Resource Kit" on learners and then don't even tell them if their class won't use books is practically criminal. We aren't rich and we don't want to spend money on something that they force on us, especially when we don't need it for the course. This was another means to generate more revenue, at the students' expense. By the end of my program, I felt fleeced for money, with almost no real commitment to ensuring I received a quality education. Capella is doing a bad job and I am not very proud of my accomplishment, having earned my Master's at Capella."
4.3 out of 5 stars
Teresa - 10/1/2019
Degree: Business Administration
Graduation Year: 2019
"I loved attending Capella University. I was able to transfer 2 courses and completed the masters program in 7 months! The Flex Program is GREAT. I was very dedicated and focused which allowed me to complete the program quickly and save on tuition. If you are motivated and disciplined, this is a great program to pursue."
4.5 out of 5 stars
Parismom23 - 10/1/2019
Degree: Healthcare Management
Graduation Year: 2019
"Capella University was a godsend to me. As a busy nurse (LPN) it was difficult to complete a traditional BS program. Capella's Flex-Path program allowed me to complete my classes with self-imposed deadlines, with the help of their dedicated professors and Flex Path coach. If you excel in a writing intensive environment Capella's FP program would be an excellent choice. I competed my BS degree in 2 years. The credits are easily transferable. I will be pursuing my MPH in Spring 2020 at top program."
1.0 out of 5 stars
Caveat emptor - 9/24/2019
Degree: Psychology
Graduation Year: 2024
"Caveat emptor (Buyer beware!) I received my Master's Degree in I/O Psychology from Capella and was encouraged to gain a General Psych PhD from them as well. I pursued the PhD in General Psych and was bored to death, tons of Statistics classes. I wanted more education so joined the I/O Psych doctoral program. Great classes. I was a presidential awarded student every single semester obtaining honor role status. My dissertation topic was a struggle as it was geared towards a qualitative design that I convinced could be a quantitative design. The founder of Appreciative Inquiry was intrigued with my effort and wanted to see the study completed. At some point, I was assigned a new mentor who disagreed with my design and failed my efforts in two semesters meaning I was kicked out of the program. I had requested a mentor change after realizing this woman and I did not connect on any dimensional level (mental, emotional or spiritual). She was a "NO" person! I also lost my academic advisor my first summer into the program and was never reassigned. Literally, my 100K+ in student loans will NOT be allowed to complete the degree. I am scratching my head wondering what happened. This woman literally was allowed to side swipe me no matter how much arguing I persisted with. It's as if the University has a "terminator" for firing maxed out students. They didn't know whether I had outside investment dollars to complete my education. Don't let this happen to you. I'm in debt and will complete my PhD elsewhere. Capella has grown too large too fast and the systems are breaking down from the pressure. Integrity has vanished from the moral fabric of the University. I normally do not write negative reviews, but this time something highly unusual occurred and the future PhD student needs to be cautious and aware. If you're assigned the "terminator" mentor all I can say is you were warned."
1.0 out of 5 stars
Oliver - 9/22/2019
Degree: Business Administration
Graduation Year: 2019
"I decided to enroll in this school because of the FlexPath program. It seemed attracting at the time. My goal was to complete a Masters within a year. Yes it is possible! However, after reading online reviews, I sort of seen what other reviews were talking about. The professors are very picky with assignments & will do anything & everything to keep you enrolled. Preventing you ambitious people like myself to graduate early. These professors are self entitled & are nothing compared to prestigious schools. They over value themselves. None graduated from prestigious schools. Half of them are not even grading the papers. I'm going back to my original For-Profit school who will let me learn & complete my degree within timeframe without hassle. And don't even get me started about financial aid. It's the worst! Took them forever complete the process & to reimburse me. Literally took them 5 months!!"
1.3 out of 5 stars
Matthew R Rigby - 9/16/2019
Degree: School Psychology
Graduation Year: 2021
"There is a class action lawsuit against Capella University for dishonest practices, misleading students, and artificially extending the time it takes to graduate. A judge in May of 2019 ruled that the case has merit and the settlement amount is being debated. I am in their doctoral program and will complete it in 2021. My experience matches many in the class action lawsuit, but I prefer to pay the extra money and try to graduate anyways, rather than try to take the refund. I would certainly not start a program at Capella University today. Capella University does not use evidence-based practices for course planning or student services. Their website is often down leaving learners unable to turn in coursework. The coursework is quite easy, so that is a plus. Also, this is an online program, not a hybrid program, Capella University has tried to mislead customers in the past on that issue."
4.3 out of 5 stars
Francois S. - 9/13/2019
Degree: Public Health
Graduation Year: 2018
"Although it tool me a little longer to become a proud recipient of a MPH, I have very grateful to have gotten the necessary and adequate education from Capella University. From my academic experience there, as an online learner, I had to make serious efforts to receive the grades I received in order to graduate. Personal health issues unfortunately caused me to miss a few semester until I was done with both treatment and therapy. But, luckily for me, I was encouraged tremendously by my advisors to not give up and to take my time. If right now I am at the commendable academic-professional level I am today, it is firstly because of my high sense of commitment though the right Protection and undoubtedly because of Capella University. I am looking forward to pursuing a Doctoral degree soon. I hope to implement this pursuit with Capella."
2.1 out of 5 stars
Emma - 9/8/2019
Degree: Counseling
Graduation Year: 2020
"The degree itself is well designed, however the teaching post 2017 is mediocre with many of the quality teachers having left.Multiple unethical practices, no mental health assessment on students with students with mental health issues sometimes becoming unwell on the only face to face contact that students have with instructors and peers. Students are expected to have $1000 plus set aside for residencies that in my experience are poorly conducted with instructors coming out of recovery on some occassions and being bullying in nature.The complaints procedures are a sham with the department issuing their version of a complaint and staying with this. This is a for profit university so for poorer students the advantages are minimal and there is no proper preparation for the job market."
1.6 out of 5 stars
Christine - 8/29/2019
Degree: Data Analytics
Graduation Year: 2021
"Note to be wary of: their transfer credit review. The courses are great, but this online school tries to wring every single penny out of you that they can. After taking over 15 Masters level and Doctoral analysis courses throughout my first foray into college 5 years ago, I decided to go back since work pays for it. That being said, this school is going for every single penny they can get - and while it doesnt really impact me, I can see others potentially getting sucked into the trap and just want to put the warning out there. Did not accept a single analysis course for comp credit... and the credits from all 4 of my previous degrees are from state university. Anyways, a school aimed at you/that is looking out for your best interests would probably try to optimize on what you already have. A good enrollment counselor would at least point out degree programs in your field that you already have half of the credits for, etc. Just remember, this is a business first and foremost. They are on their own side first, your interests come second- and only if your interests makes this place money. Real universities are not places of business, they try to put the students interest first, even if it means they miss out on thousands of dollars for a class the student has already taken."
4.7 out of 5 stars
Heidi - 7/22/2019
Degree: Psychology
Graduation Year: 2019
"The reviews against the programs have been that there isn't enough support, but I was offered multiple different support avenues. Professors were incredible with a live class/week, and always asked if we needed any extra help. There were extra lectures available and my advisor called periodically each quarter to check on my progress. Any questions I had were answered immediately and I now proudly have my graduate degree. It was a lot of work and reading, as expected, and so worth it!"

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