Capella University Reviews

3.43 out of 5 stars
(655 Reviews)
  • Multiple Locations
  • Annual Tuition: $14,579
68% of 655 students said this degree improved their career prospects
64% of 655 students said they would recommend this school to others
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Student & Graduate Reviews

1.1 out of 5 stars
Flora Kirkland - 10/12/2015
Degree: Psychology
Graduation Year: 2015
"This college as a bait switch scheme and my complaints run from in class buffoonery to lies, false information,incompetence and I have contacted the Florida Board of Education and I suggest while it maybe be a pain do it anyway this has got to stop! I have also retained an attorney."
2.1 out of 5 stars
David Vest - 10/12/2015
Degree: Psychology
Graduation Year: 2015
"The school in itself is ok. There were good and bad instructors. The cost is inflated but it is what you get for being a distance learner. I had very few bumps in the road through my masters and doctoral programs but you must be prepared to pony up $10,000 out of pocket for "weekend experiences" which are not much of anything, and most importantly to be stretched out when trying to complete your dissertation. It is a money play. $2800.00 a semester while you jump through hoops. The IRB approval is a joke. My research was qualitative and nothing more than a few interviews of students and what their learning experiences were in secondary education. This is a greedy institution that I am still fighting. Worst of all, the name doesn't help you at all getting a good job. There is no respect for Capella or any other proprietary institution which is sad because some of them have good programs. Capella is not easy in any way. It is challenging and did help me get a solid education, unfortunately the name ruins your chances of being able to showcase what you know."
1.0 out of 5 stars
Psychology student - 10/6/2015
Degree: Psychology
Graduation Year: 2014
"This school is not for those who think for themselves. I had an issue over Darwin's theory of evolution. I was asked to write a paper regarding the ascent of man. I don't believe in evolution and my paper was centered around that. I explained that fossil evidence is missing in regards to this theory. Also Darwin had doubts about his own theory. One of my professors said that he worked with a woman who did not believe in the evolution theory. The professor told her she should look for another profession. The other professor gave me a zero on my paper. We are told that we need evidence for everything. When fossil evidence is missing for Darwin's theory that is acceptable. The response from the professors was not professional."
1.4 out of 5 stars
rlino - 10/2/2015
Degree: Criminal Justice
Graduation Year: 2017
"Capella runs a good scam. They play a game of bait and switch on the comprehensive exam. Their so call residencies/ Colloquiums are supposed to get students ready to take the comprehensive exam. Well they did under the model that Capella University used to used, however the Capella changed the model this past quarter Summer 2015. Under the model I was trained under all a student had to get to pass was a total of 30 points out of 50 per question. The model did not care how you got the 30 points per question, all 30 points could come from contents or it could be split between APA and contents. Under the new model students have to get 80% or better under each of the 7 grading criteria to pass and if anything is under 80% on any of the 7 grading criteria it is an automatic fail. However even if the average comes out to 80% even with the grading criteria it is an automatic fail. Capella only cares about how much money they can take from students. They max out the student loan amount. They don't care about the students. For example this past quarter I had to go for major surgery to fix my foot. I was told to drop out of comprehensive exams by them because I requested an extension that was allowed within their own manual. I know another student who had the same issues with Capella playing this bait and switch game. It is not right of them. They act unethical. This school/ educational company needs to be shut down."
3.8 out of 5 stars
KM - 9/23/2015
Degree: Human Resources
Graduation Year: 2016
"As a MS, Human Resource Management learner, I've found the program to be absolutely awesome. Originally, I was enrolled in the MPA program and was going to also obtain my Post Bacc. Business Certificate with an emphasis on Human Resource Management but shortly changed directions. The MS, HRM offered better job opportunities and honestly, I was more interested in HR as a profession. There have only been two professors in the MS, HRM program that I was not happy with but other than that, my experience at Capella has been very positive. Once I graduate, I will seek my PHR (Professional Human Resources) credential. Luckily, Capella offers a credited course preparing learners for the test ( This also includes preparing learners for the SPRH and GPRH credentials if they so choose to seek them). The Society for Human Resource Management (SHRM) recognizes Capella's MS, HRM program and the course aligns with SHRM HR curriculum. Not only that, but what I am learning directly impact my current role as a HR Assistant. I use knowledge gained from courses at Capella and apply them to my job. It is very rewarding. As for tuition, is it expensive? Sure, but it is no more than a typical graduate program at any other school whether they are for profit or not. I am paying less as a grad student then I did while going to the University of Wisconsin - Madison as an undergrad. I noticed the much of the negative feedback have come from learners taking psychology courses with Capella. I cannot speak for this program specifically but I can say that every program is different and it is important to get a variety of opinion. All being said, the MS, HRM program is excellent and I would recommend the program to those who are int"
1.9 out of 5 stars
Not Pleased - 9/19/2015
Degree: Healthcare Management
Graduation Year: 2018
"The school and classes are fine. It is the people who work in the financial services that are not doing their job. I did not get my loans or grants in the summer of 2015 ,because those people did not process my financial aid. I have considered on dropping out and finding another school"
1.0 out of 5 stars
NoN-PhD - 9/13/2015
Degree: Aviation
Graduation Year: 2004
"I have had the wonderful opportunity to work with a Capella University Phd. recipient or soon to be. After multiple attempts to get her dissertation approved, (mind you she spent thousands of dollars in editing), it is has been approved. This person can barely spell, read, assume responsibility, learn her current job, did I say take responsibility. Does Capella have a reading literacy test to see at what level of comprehension a person can perform or is it based on student loans? This person expects us co-workers to call her Doctor. Well that will never happen. Capella you should seriously screen your students instead of just taking money and handing out a Phd in Organizational Management when the person is disorganized and a slob at work. This person is unreliable and disorganized. The only reason she got the job is because some HR person seen Phd on her resume. The agency has not benefited at all. Mind you more of an eye soar to our agency. You need to do a better job with your dissertations and Phd approval. How about a face to face interview with your students instead some on-line quiz."
3.4 out of 5 stars
Michelle - 9/12/2015
Degree: Psychology
Graduation Year: 2020
"I have nothing negative to say about this school. The instructors, advisors, and customer service are all very nice and helpful. The instructors are all very knowledgeable in their respective fields. The only issue I had was an inability to finish my degree program due to maxing out my student loans. Apparently, it is commonplace for students to make it to their senior year and then have to pay the last year out of pocket. If you can pay your final year straight out of your pocket or want to get a bank loan to pay for it, this is an excellent school."
1.0 out of 5 stars
Ph.D. Student - 9/8/2015
Degree: Social Work
Graduation Year: 2015
"Capella provided me with a set of unprofessional counselors, whom were involved in others personal affairs, neglecting my Ph.D. dissertation. I was poorly and inadequately mentored/coached and my dissertation was rejected for such reasons. I appealed my case and they denied the continuation of my Ph.D. program. This is unfair and very troubling for me, since I have a record of educational Excellency. They also, forced us in a way to pay for retrieves out of the state, which was paid by students as well, increasing our loan amounts and this being unnecessary to our program. They extended almost a year my online program for a profit. This is a college cartel and they need to be responsible for such behavior and conduct. I am being emotionally and financially affected, they should pay for that as well."
3.0 out of 5 stars
sufius - 9/8/2015
Degree: Information Assurance
Graduation Year: 2015
"If you are looking for any handholding this is not a college for you...nor are many of the online universities. I would not call any of the professors instructors as there is no teaching. I repeat there IS NO TEACHING just a list of things you must do. Coursework is mostly relevant to real world but what is assigned and what you end up having to discuss in a required online discussion and the assignment may not match. Reading and assignments in many courses do not even match up correctly. Many courses you could do the course without the book and just rely on Internet resources. I do not know how much (if any) control each professor has on the coursework or reading material except for supplemental. Discussions are mostly useless in the courses but more due to lazy students than anything else is. Please do not be one of those and put some effort into them, as the other students have to respond to you when you post crap. Only a handful of professors actually get involved in the discussions others just auto-grade at the end. To do well you need to do your required postings at the frequency the professor wants. This normally is one post and two responses but some have wanted more. When initial post occurs fluctuates from the Wednesday to last day of the week (Sunday). Many professors are lenient about turning in assignments late if you contact them ahead of time, which has been a very good thing and greatly appreciated. Last week of course all material is due by Friday instead of Sunday. So, if you have a weekly paper and a final paper both are due on Friday and you lose the weekend to work on it. Shortest week for the most amount of work. APA required format seems to differ between one instructor and the other. I have seen different requirements for font, size, etc. Many do not seem to care and others may mark you off (two professors) and then proceed not to tell you what you were marked off for. Seems random and just a way to normally pad the great upward. Just create a solid template, adjust MS Word to what you need and re-use and modify as necessary. If you have a project paper keep using the previous week's paper so all the references stay intact within the paper to save you a lot of time...helpful tip for you! Use references though each professor requires a different amount. I have seen three references per paper to 3-5 per page. All discussion and assignment feedback seems automated with maybe a handful of assignments that comments were unique to my paper during the last 15 courses or so. I have even seen professor review comments that did not match the assignments or discussions! I have added a couple times irrelevant references to something like an alien invasion that went unnoticed one time :-) This lack of even caring what a student writes drives me insane. So, you NEVER have any true feedback (at least I didn't). Biggest pet peeve is you never will know if a teacher is or is not talented, since you will never talk with them. Some provide phone numbers so some are possibly reachable but I have never tried that way just through e-mail. I don’t want to talk to the professors I just want to check the boxes and move on. Messages, e-mails or the "Ask the Instructor" discussion option…these are all used for communication and is always a roll of the dice what instructor uses what so there is no continuity. Courses are not difficult. Just do your required discussions when they are due and write your paper. Make sure that you include what the assignment states and what they the pdf file states the breakdown of the grade will I have seen them not align! I have some years of experience already in the field so much of the curriculum is remedial for me. Those new may have difficulties at times. Many papers due do not have a minimum size others do. I normally run over minimums (and maximums at times but have never been penalized. Time I used for courses ranged from 4 - 15 hours with an average probably around 5. Your mileage may vary. Before diving into the reading as I mentioned look at what you need to turn in and get that done...then read the rest if useful. I cannot emphasize that carefully and work accordingly it will save much grief and time. Advisers are helpful and no complaints. They are definitely a bright spot and have helped me make some decisions related to courses and options. I have contacted them a few times and they have been patient with me on my questions :-) Financial side hopefully has improved...but they do love their money. A couple years ago had a very bad experience. Capella handled the situation appropriately once escalated. This was specific to collection tactics by a person who was hired recently and went after me like a pitbull...even though I just got the bill two days prior. As I said, this was handled so kudos for the management for talking to me and dealing with it. This should not be an issue unless you are truly delinquent then well... it is what it is. Those with certifications or previous courses should speak to an advisor for options. Capella was/is excellent for applying courses to your degrees. It may be easier for many to attain a certification and then fill out the forms/papers to get out of the course. There will probably be a fee involved so be warned but to me it is worth it. I found Capella extremely generous and worked with me. Keep in mind I have a lot of experience and some certifications that many of the courses try to get you ramped up for. For those that do not know online colleges read up about adjunct professors. I may have beat up the professors some but the colleges (not just Capella) have created the environment of facilitators and not professors. Honestly, they seem more administrative then professors and are paid accordingly...not a get rich job. I have a few friends that are adjunct professors at other universities. Students in my courses ranged from extremely knowledgeable to so weak that I am amazed they passed middle school. Many students if tests were given on the topics during the course I feel would fail. All courses are based on either papers or discussions…not tests no quizzes so there is no requirement for any memorization. Most coursework is relevant and the material seems recent in most cases. To get the true learning experience one should read much of what they give you but you will only be graded on a small portion of it. A few books have been a bit dated but overall a good selection of material. In summary, Capella is good to get your degree in a hurry. They are flexible on assignments depending upon instructor. There is no warm and fuzzy feel at all. If you do not do the work then you fail and do not expect them to care much. Write your discussions and papers and try and believe they will be read. If nothing else it is good practice :-) If you follow directions well and set enough time you can pass with a very good grade. Having a bachelor's from Capella is great, but to me it was more about jumping through hoops to get the piece of paper."

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