Excelsior College Reviews

  • 195 Reviews
  • Albany (NY)
  • Annual Tuition: Not Provided
62% of 195 students said this degree improved their career prospects
63% of 195 students said they would recommend this school to others
Start Your Online College Search:

Student & Graduate Reviews

A. Richardson
  • Reviewed: 6/13/2022
  • Degree: Engineering Technology
"I have found all of the the staff to be very responsive. There is an abundance of helpful resources and free tutoring available 24-7. It is a tough program and I am learning a lot. It is fast paced and requires commitment. I enrolled on the recommendation of a former co-worker who is alumni and is now working as an electrical engineer. So far I am very happy with Excelsior. I am in my 4th, 8 week term."
  • Reviewed: 5/4/2022
  • Degree: Criminal Justice
"Do not attend business tech at all. The professor waits weeks into the semester to tell you something is wrong with format and language of you assignments then the last two weeks of class stops basing your grade on the format so by then your already failing. Waiting my money and got charged for student loans that were lied about"
Brittany Shahan
  • Reviewed: 5/4/2022
  • Degree: Nursing
"ADN program was horrible. Excelsior told me that it would take 3 months to get scheduled for final 3 day in hospital test (which I had to travel for). In reality, took over a year to get scheduled which put me way behind on my goals. The test wasn't realistic and was only memorization. It was such a poor experience that I haven't wanted to leave a review because I didn't even want to deal with having to think about it. I am in a BSN program online right now with another school and am having an amazing experience and am actually learning practical lessons. I would have made this step way earlier if I wasn't recovering from Excelsior... Awful."
  • Reviewed: 4/1/2022
  • Degree: Organizational Leadership
"The instruction is fine but the academic advising and billing department leave a lot to be desired. For military students, this will cost a good deal out of pocket. Each book must be bought and this semester, there was a technology fee of $60 each class. The advising team is slow to respond if at all; if you are using TA, getting approval from your service may be difficult if you are expecting them to respond in the same week. Overall, their degree program is not unique and due to expanded fees and customer service, I would look elsewhere."
Bob Johnson
  • Reviewed: 3/24/2022
  • Degree: Technology Management
"Absolutely fantastic. I have had nothing but great experiences with Excelsior. They do a great job at making your workload manageable for someone who is still working full time. I would recommend Excelsior to anyone who is looking to get a respected degree for a low price."
Bob Maggio
  • Reviewed: 3/18/2022
  • Degree: Liberal Arts
"A terrible experience. Impossible to reach “teachers”, advisors who are unhelpful and easily frustrated and a school interface that is literally twice as hard as the course information to utilize. You’re left to your own to find your way around a labyrinth of broken links, error messages and pages that are missing critical links. A total rip off, stay away at all costs."
  • Reviewed: 3/18/2022
  • Degree: Liberal Arts
"Really wish I would have chosen another school. Realistically I had no choice since I needed an affordable option. There is no support and if you try to get help its a 30 percent chance that you will receive it. The faculty nor the staff has really any connection to the students it really is not about connection or community. Although there are some good staff and faculty, there will be one professor with a PH.D that will try to discredit you and ruin your career. The online option is fast pace and if your a beginner invest in yourself and attend a local college or a top tier school. It should not be just about numbers and collecting a check and that is exactly what is happening. There are so many schools that are better I will say that the library and the financial aid office staff are very professional. Even if Excelsior have an endowment they will not help those in need. This school is for military personnel a young student or even an older student like myself should attend a physical school. Please do not attend a mushroom school like I did the greatest investment should be into yourself. It is too late for me to get a refund or go somewhere else. You can not even get a grade change if your adjunct professor has something against you they will make sure they hurt you. Remember it is a computer generated program run by numbers and countless answering of questions. I enjoy answering questions however there is no extra credit and you can not beat the numbers. Its a number games of constantly engaging students and whatever you miss its your problem. Choose a local school if your not a military personnel. The notifications for reminders about assignments is not active in my account. Excelsior requires mid term reports to students and this did not happen for me. This class was not difficult they spoke of super heroes and this was a required class they understood that most student would not take philosophy class on their own. So they named it ethics and we should have discussed ethics on a particular topic. I am liberal arts and would not take a philosophy class because I understood coming from an urban environment who is put in those positions. Do your research and make a list of 10 things you want from a school. Give yourself some time to think about it do a tour of your school. All Excelsior is going to do is take your money."
Robert Maggio
  • Reviewed: 3/16/2022
  • Degree: Liberal Arts
"Highly convoluted online "learning" environment. Teachers are unreachable, advisors are slow to respond and purpose of classes are questionable. I'm sure its adequate for the "all I need is a piece of paper" degree types, but for those of us who want to learn something new, apply it, and help with career advancement, it's basically worthless."
Jordyn Deems
  • Reviewed: 3/11/2022
  • Degree: Liberal Arts
"I have had a great experience with Excelsior College. I like how organized their classes are and how the modules break down everything down into small steps. I'm in my capstone (last class) and my professor Gabriel Smith is AMAZING. He is helpful, friendly, and great about communication. My advisor Megan has also been amazing and always gets back to me. I have recommended Excelsior to friends and family."
  • Reviewed: 3/9/2022
  • Degree: Engineering
"Not worth it. So many other online schools that actually want to help you succeed. If you are cool with waiting weeks for an academic advisor to get back to you or having very rude customer service representatives talking to you every time you call then go ahead. Also a scam, will not refund you for classes if you drop them within the allotted time period so be prepared to not get your money back if something comes up."
  • Reviewed: 3/7/2022
  • Degree: Nursing
"The courses take a while 8 weeks each, there is a lot of work to do, but it’s how you learn. 6 week classes would’ve been a little better. Also they don’t give you enough financial aid to cover the cost of textbooks which is extremely expensive for the nursing classes. You need several books with online access and have to pay for 12 month, 24 month, or 36 months, and the longer the access the more expensive."
Tracy Borak
  • Reviewed: 2/23/2022
  • Degree: Nursing
"Excelsior College provided a great way to get my education while balancing work life and home life. Although, it was challenging, the staff was always there to provide support and guidance when I needed it. I plan to go back soon and get my BSN and I am so excited."
Erin D
  • Reviewed: 1/29/2022
  • Degree: Nursing
"I just want to say that I read some of these reviews and for people to say this school is a scam is RIDICULOUS! I mean the application process to get into the college is pretty spot on for what it requires of you to succeed! Yeah it's expensive but the end outweighed that for me. I did the test out option on the exams so I can't comment on their actual "online" courses. Yes I struggled with obtaining the right stuff to have my CPNE application approved. I suggest reading that WAY ahead of time and having all of your shots up to date.... that was my problem, I had to rush to get it all done. As far as a wait time for my CPNE- I scheduled the same day my application was accepted. And had 3 months to study. I was worried about that but I used pneumonics like all other students have stated. They are what gets you through. I tested in Wisconsin. I passed my first attempt. But let me tell you i was extremely nervous on my first day and failed both PCS..... and I almost quit. I told the Clinical Administrator I wasn't coming back the next day.....but I did. I passed all 3 the second day and I graduated on January 21, 2022!!! Yes it's nerve wracking. But know your pneumonics for every critical element. Always do an apical pulse!!! Learned that the hard way. Wisconsin had great staff and clinical examiners. Yes a few were nasty and I let it get to me my first day. But listen, you will never have to see them again. If you put in the time, you can succeed!!"
  • Reviewed: 1/25/2022
  • Degree: Liberal Arts
"I was a student at Excelsior College for one semester. When I attempted to schedule classes for the following semester, I was told that no Pell Grant money had been applied to my account for the first semester, so I owed the school $1000. I spoke with financial aid who told me that they needed some tax documents. I know that this is typical, and I did my best to comply. I sent what they requested but they responded that it wasn't what they needed. They gave further instructions and I sent something else, but it was still not what they needed. This went back and forth for literally months. Every time I submitted what I thought they needed, they took a week or two and told me it wasn't right. They were very slow in the review and response process. Months later they were finally satisfied. Everything in my record was correct from the beginning and the whole thing was just a waste of time. Now that their questions were answered though, it was too late to apply the grant money leaving me with the whole balance. They said that there was nothing that they could do. They referred me to the Ombudsman (Ombudsperson?) who also couldn't do anything to help me. My debt was sent to a collection agency! I am about to retire from a 22-year career in the US Navy and need to buy a house when I move, and I was reported to a debt collector. I paid the full balance the day after I received the letter in the mail. I am supremely disappointed in Excelsior College. I would have spent so much more money at this school once I retired. They could have had my entire GI bill. But now I will go somewhere else. Seems like a silly business decision to me. I will tell everyone I can how Excelsior works. I will find as many places as I can to post about it. I am so disappointed."
Erica Hudson
  • Reviewed: 1/25/2022
  • Degree: Nursing
"Excelsior College have me the opportunity to earn my LPN to RN license without having to give up my career and family life. I did the online class option with cpne and much of it is self taught. If you put in the work and do not make excuses you will be successful. The CPNE was fair and to the point the videos and study material equipped me with everything I needed to be successful in my degree. Passed NCLEX on first try with no problem."
  • Reviewed: 1/22/2022
  • Degree: RN to BSN
"I graduated from Excelsior in 2020. The wait time for CPNE was about 3 months. I did pass my first time.I recommend using Sherri’s online course prior to taking CPNE. If I didn’t take that course I would of been lost! It is possible but you have to put in the time and study prior to CPNE."
  • Reviewed: 11/15/2021
  • Degree: Nursing
"What a joke. A money machine. Regardless of Covid, this college would not allow in person clinicals. So zoom with NO instructional guidance...fail each zoom. With no feedback. Only once said, you forgot to introduce yourself. So next was detailed, with the response..you were too detailed. Never knew what they wanted, all they said was we cant tell you anything. Lost tons of money because this college wanted more and more money for new testing. Spent 20k for 1 yr of college...ended up with NO degree and NO one responded to my concerns. My state ended up not recognizing this on line college. BEWARE....I believe this is criminal!"
  • Reviewed: 10/18/2021
  • Degree: Liberal Arts
"I was in the Army for eight very long years and had credits from about seven different colleges. Excelsior was amazing and they combined all of my courses together and said that I would only have to take 4 courses to graduate. This college is insanely expensive and if it was not for my GI Bill I don't think I could possibly afford going here, but I am most glad for the opportunity that has opened up for me to get my bachelors finally!"
  • Reviewed: 10/10/2021
  • Degree: Social Sciences
"Due to obligations arising from military service, post military career, and life in general, I have attended 7 different institutions in the pursuit of my BS. I can honestly say that at excelsior you will have to put in the work as it’s no cake walk. They definitely make up for not having physical class by having you do more work. That aside, I can honestly say this is the first and only institution that I have attended where I can say I have learned things and taken away skills. Each institution I was at previously was a matter of going through the motions. I didn’t seek Excelsior out for this but I was happy to have found it here! While all professors are different, most seemed genuinely interested in delivering the content and challenging you. Every professor at excelsior has always had incredible accessibility/availability, which is huge. If I have to find a “con” I think I would point to two things. First, financial aid isn’t very smooth (not that it ever is) but more so here. Secondly, and arguably less importantly, the “extras” seem to be half-hearted afterthoughts. By that I mean the very few honor societies available are run on a skeleton crew and do not seem serious despite being actual accredited national honor societies (alpha sigma lambda, salute NSCS, etc). For the military, they kindly have dedicated a page with info and such to foster comradery , but that’s about it. They do have veteran centric advisors, so that’s good. Also do not expect to find any clubs or whatnot. Granted excelsior is an online school, but there are social things that could be done. Many/most students here at the college are “life long learners” who hold down families and day jobs so these “extras” probably would not interest most students anyway. All in all, if you want a serious education with competent staff, great platform, and a pretty decent library you will find what you are looking for at Excelsior College. Just don’t go looking for a taste of the Greek life, athletics, or clubs here."
Cice Rivera
  • Reviewed: 8/4/2021
  • Degree: Psychology
"The school is attentive, loyal, and care about their students, throughout the entire educational program. For example, if you sign up to a class and you believe it's too difficult they work with you to change your class immediately. Financial aid is typically attentive in the school as well."