Florida State College at Jacksonville Reviews
Student & Graduate Reviews (27)
Review for FSCJ...this is the worst school I have ever been to. Ive been assigned to 3 different advisors and none of them will email you back in a timely matter. I emailed my advisor on a Saturday just knowing Monday or Tuesday she would respond back to me. I had to send an email to the advising department to get her to respond. Then she emails me back with an attitude like Im wasting her time. It should not take 7 days to respond just as quickly as she responded after reaching out to her supervisor she could have responded to me period. They have one phone line for ever damn thing which is absurd!!!! I will be trying to find another school after this semester.
The new system is bulls***. It's created such a headache to register for classes even advisors have been locked out at times. Classes have been randomly dropped off blackboard, online access site, and getting to a person to fix it takes time sometimes over a hr wait.
Very poor financial aid department and uncaring representatives. Horrible back & forth, problem after problem. Pass the buck tactics.Wasted time and keeps honest, hard working people trying to get out of a hole from moving forward by utilizing a lesser paying school as opposed to the burden of high debt with a private institution.
This school is awful from it's customer service to information it puts out. It seems like they have ONE phone tree for anything and everything you need. You wait on hold for absurd amounts of time (30 minutes to almost an hour). No one seems to know any answers to your questions and always pawn you off on another person or department. I originally began my admissions in June 2017, I couldn't start until spring 2018 because they lost my application, never processed my transcripts, and never bothered to email me. I would call every day and no one could assist with my lost transcripts. They were mysteriously found in a "folder" where transcripts can't be matched to students who applied for admission after I threatened to file a complaint with the Department of Education. Fast forward to applying for the nursing program and I can't! Their admission applications are insane and so limited in options. I can't roll in person since I am out of state until the fall, so every form of help has been limited to phone or email. FSCJ IS THE WORST SCHOOL TO GO. SAVE YOUR TIME, ENERGY, AND MONEY!!!! Poorest customer service, rude counselors, and inept phone system.
Financial Aid is hands down, HORRIBLE!!! Customer Service skills in that department is HORRIBLE!!! Dropped classes, no communication, no explanations. Inconsistent answers, consistent problems.... Ms. G. could use customer service training, less condescending, & keep in mind, humility is a virtue. Very unprofessional staff downtown, FSCJ Financial Aid.
I did my application in April 2017 and when I went up there talked to an advisor I let them know I wanted to start the fall semester and I turned in all my paperwork. Then I wanted to schedule my classes they put a hold on my account for the paperwork I already turned in. Unable to register for classes due to their change in systems cause me to have to look for classes again. Once the hold was gone my classes were full that I thought I needed. I went there numerous of times spoke with so many different advisors only to know that I'm now taking the wrong classes that I don't need for my program. One of the advisors at the downtown campus had a really nasty attitude. My financial aid took forever no one contacted me, I had to go up there and wait over 3 hours to see someone. Advisors at the south campus are much more helpful but wait time is terrible
Be wise with your financial aid. Use your email wisely. Talk to every individual campuses (they can be ran differently). Choose your program wisely vs the classes you have taken. Every term check your classes grades financial aid the teachers. Please always stay in knowing side of things.
This is about the Itech program. This is funded by the DOL and meant to get people like myself back to work. Like others I felt we were hurried thru the process. The promise was a chance at an internship with some of the large employers in jax. Never even saw them. Can't help feeling this is just a money making scheme for FSCJ
I think the classes are good at FSCJ but they are way overprices. I have moved a lot over the past few years and attended many colleges but this one is by far the most expensive. If I had the ability to attend a different community college I would. Normally people go to community college first because they want to save money and it is less expensive. This is not the case with FSCJ. I paid for two 3 credit hour classes that were $700.65 without tax. To me this is just absolutely ridiculous. No community college should be as expensive as a university. Also, I spoke with an advisor and they told me to take the wrong classes. Now I am set back an extra semester. Most of the people on the administrative staff give you different answers to the same questions. After leaving a meeting with an advisor some of the information I was told did not sit well with me. So I called to ask if the information I was given was correct and was informed it was not. I was also told I was not eligible to receive financial aid which was also inaccurate. When I call the school I am almost alway on hold for at least 35 minutes. It is very agitating to be mislead and ill-informed. I took summer classes to get ahead and now I am behind because I was told to take the wrong classes. I really do feel like the office administration needs to work on being on the same page and having accurate information. Although I am fed up with administrate I can say once enrolled I do like my classes and most of my teachers so far.
I graduate next year, but so far no one seems to know exactly what they are talking about,for one I tried to go up there just to get an new ID & the staff wouldn't know how to work the machine. Secondly, I have a paid and full scholarship that keeps getting dropped and I have no clue why. So what do I do? I ask and call fscj and OF COURSE they can't see any issues on there end. So therefore I try to call fscj for an override to get back into the class & no one answers for a whole 4 days and I have left numerous voicemails, so on the fourth day when I finally get in touch with the override department she tells me "wellllllll the deadline was last week" IVE BEEN CALLING SINCE THEN. I attempt to explain that to her & asked her if I can explain what happened & then she explains to me "You can explain everything you want but the intrusctor already said it is too late to get back into class, because it's a 8 week class so it'll be pointless". That was just very rude, inconsiderate & not helpful at all. So now I have to wait to get back in school for next term over something I had no control over & was not aware of. It's very disappointing to know the staff is not very helping of that either.