Florida State College at Jacksonville Reviews
I agree with a lot of the comments on here about the arduous process of admission to FSCJ. I took the PERT, and had my transcripts from another college sent in. It took many days for the college to get me setup, then it wouldn't let me register for Summer (it was June 2018). That ended up being my fault, because I enrolled for Fall 2018 when I did my application. I spoke to multiple counselors, until I found one, who really worked with me. She checked into my application, reached back out to me when she said she would and really helped. I hadn't been in college for 17 years, so the entire process was daunting to me. But ultimately told me, "If the system isn't up for you by Thursday, I will manually enroll you myself as your advisor for Summer C." That to me is a great example of issue resolution. While I had a miserable experience at first at FSCJ with enrollment, this one advisor turned it all around for me.
My overall experience with FSCJ has been decent. I've enjoyed majority of my professors and would take them again if needed. The advisors aren't very helpful. The new FSCJ Student Center has the 'academic requirement's' for your major which breaks down each category so you know what you need in order to complete your degree. I went to an advisor for this. Big mistake!! I have a 'W' on my transcript because I was told I needed a class from a category when in fact I didn't. Upon doing my own research I was realized I didn't need that class. When I withdrew from the class I reached out to the professor and explained the situation and requested a drop but was denied. A 'W' doesn't affect your GPA but I didn't get a refund and in my opinion looks bad on your transcript. The library!! What is going on with the staff? This is the loudest library I've ever stepped foot in. My recommendation is to go to the San Pablo library or UNF ( your FSCJ student card works there). I'm actually sitting in the library now and the staff aren't even trying to keep their voices low.
Okay, first and foremost...IF YOU ARE A VETERAN, DO NOT ATTEND THIS SCHOOL. I have had a plethora of issues from the first day walking in to register. After three full semesters, I've decided to completely pull from FSCJ and spend my hard earned GI BILL somewhere who deserves it. If you think the military was disorganized...just wait. The ABSOLUTE lack of communication between not only the campuses, but with the staff that literally work side by side. I've spent most time in the South Campus veteran "support" center, and not a single....person knows the answer to my questions. I literally have to threaten to file a complaint with the board of education, to get these incoherent and ignorant people to do the bare minimum of their job description. Very. Very. Disappointed. made it out with at least *4.0 GPA. Cya FSCJ, Don't understand why they are even accredited.
Review for FSCJ...this is the worst school I have ever been to. Ive been assigned to 3 different advisors and none of them will email you back in a timely matter. I emailed my advisor on a Saturday just knowing Monday or Tuesday she would respond back to me. I had to send an email to the advising department to get her to respond. Then she emails me back with an attitude like Im wasting her time. It should not take 7 days to respond just as quickly as she responded after reaching out to her supervisor she could have responded to me period. They have one phone line for ever damn thing which is absurd!!!! I will be trying to find another school after this semester.
The new system is bulls***. It's created such a headache to register for classes even advisors have been locked out at times. Classes have been randomly dropped off blackboard, online access site, and getting to a person to fix it takes time sometimes over a hr wait.
Very poor financial aid department and uncaring representatives. Horrible back & forth, problem after problem. Pass the buck tactics.Wasted time and keeps honest, hard working people trying to get out of a hole from moving forward by utilizing a lesser paying school as opposed to the burden of high debt with a private institution.
This school is awful from it's customer service to information it puts out. It seems like they have ONE phone tree for anything and everything you need. You wait on hold for absurd amounts of time (30 minutes to almost an hour). No one seems to know any answers to your questions and always pawn you off on another person or department. I originally began my admissions in June 2017, I couldn't start until spring 2018 because they lost my application, never processed my transcripts, and never bothered to email me. I would call every day and no one could assist with my lost transcripts. They were mysteriously found in a "folder" where transcripts can't be matched to students who applied for admission after I threatened to file a complaint with the Department of Education. Fast forward to applying for the nursing program and I can't! Their admission applications are insane and so limited in options. I can't roll in person since I am out of state until the fall, so every form of help has been limited to phone or email. FSCJ IS THE WORST SCHOOL TO GO. SAVE YOUR TIME, ENERGY, AND MONEY!!!! Poorest customer service, rude counselors, and inept phone system.
Financial Aid is hands down, HORRIBLE!!! Customer Service skills in that department is HORRIBLE!!! Dropped classes, no communication, no explanations. Inconsistent answers, consistent problems.... Ms. G. could use customer service training, less condescending, & keep in mind, humility is a virtue. Very unprofessional staff downtown, FSCJ Financial Aid.
I did my application in April 2017 and when I went up there talked to an advisor I let them know I wanted to start the fall semester and I turned in all my paperwork. Then I wanted to schedule my classes they put a hold on my account for the paperwork I already turned in. Unable to register for classes due to their change in systems cause me to have to look for classes again. Once the hold was gone my classes were full that I thought I needed. I went there numerous of times spoke with so many different advisors only to know that I'm now taking the wrong classes that I don't need for my program. One of the advisors at the downtown campus had a really nasty attitude. My financial aid took forever no one contacted me, I had to go up there and wait over 3 hours to see someone. Advisors at the south campus are much more helpful but wait time is terrible
Be wise with your financial aid. Use your email wisely. Talk to every individual campuses (they can be ran differently). Choose your program wisely vs the classes you have taken. Every term check your classes grades financial aid the teachers. Please always stay in knowing side of things.