Grand Canyon University Reviews - Counseling

3.06 out of 5 stars
(27 Reviews)
47% of 27 students said this degree improved their career prospects
59% of 27 students said they would recommend this program to others
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Student & Graduate Reviews

2.6 out of 5 stars
MHWGrad - 3/10/2020
Degree: Counseling
Graduation Year: 2019
"There are some good things to say and some not so good things to say. One disappointment I noticed early on in the program is the quality of students enrolled at the graduate level. At this point of an academic career, students should be able able to write in complete sentences. I have been embarrassed by some of the class posting by how poorly they are written. With that said, you get out of the program what you put into it. Like anything in life, you reap what you sow. I personally enjoyed the journey. The one negative aspect to the university is how they process financial aid. I never had an issue getting textbooks and needed materials for classes when I was an undergraduate, but at the graduate level, financial aid is not disbursed for at least 4 weeks after a semester starts at the very earliest. One semester, I had to take out a personal loan to get books and then pay the loan back after I received my financial aid. If you can get by without the university's assistance, you are better off."
4.7 out of 5 stars
Fran - 10/23/2019
Degree: Counseling
Graduation Year: 2020
"This school is great! the staff and teachers really care about your success. I love the curriculum. I started my Bachelor's degree there in 2016 and completed it on time. They have a wonderful math tutoring service to assist in a wide range of hours for online students. The tutors are very patient, and will make sure that you are confident prior to ending your session. I am glad that I continued on to my Master's program there as well and will be graduating soon. I get random calls to check up on me to see if I have any concerns. I would recommend this school to friends and family."
1.0 out of 5 stars
JS1984 - 7/19/2019
Degree: Counseling
Graduation Year: 2019
"Please, please, please triple-check program accreditation in your state before enrolling: https://www.azcentral.com/story/news/local/arizona-education/2019/07/18/grand-canyon-university-recruiters-committed-fraud-lawsuit-alleges/1772342001/ This is real problem. I found more details here: https://www.grandcanyonuniversitylawsuits.com/"
5.0 out of 5 stars
Paul E - 7/5/2019
Degree: Counseling
Graduation Year: 2019
"I found the quality of the instruction to be excellent. The quality of some of the student online assignments could have been better but I got the most I could out of the program. I was hired at my practicum site after completing my last course. I received a raise in pay because of the M.S. and was put in charge of a new outpatient program. Thanks GCU."
1.0 out of 5 stars
Kate - 4/23/2019
Degree: Counseling
Graduation Year: 2019
"These people are crooks. I ahd to take a year off, with just an externship to finish. Yesterday, they tell me that my degree requirements have changed, and that I will need to take an additional SEVENTEEN classes, and that I'll need to take out at least $20,000 in additional loans to cover it....and gee, they offer excellent Masters degrees after I'm done. I'm walking away from wasted $50,000 and feel sick. Do not make the same mistake I did. All these people care about is your money, period."
1.1 out of 5 stars
J. Moore - 10/29/2018
Degree: Counseling
Graduation Year: 2021
"I chose GCU because I remember the quality of education that was provided years ago. The fact that it was a Christian university also added to my decision. I chose GCU because I work a very demanding full-time job and wanted something that was a hybrid. Well, my experience has been less than pleasurable and for the most part has added a large amount of extra stress to my life. First complaint is regarding financial aid. Students are NOT allowed to speak to anyone in financial aid, at least that is what I have been told by my student counselor and has been my personal experience. I have been told SHE is also that contact person. Every question or concern I take to this "counselor" receives one word responses and basically everything is shut down. I have given up seeking help from her. As to my financial aid, I have recently sent an email to the people listed as the contact person through the Department of Education. It has been four days and I have yet to get a response from anyone. We are well into the Fall semester and I have yet to get any school monies and there has been no movement from GCU on the certification. They continue to blame the Dept. of Ed., while the Dept. of Ed. continues to say GCU has not done anything on their part according to what they are seeing in their system. And so, I wait. Secondly, the professors ... out of eight classes, only about three of them have been worth anything. For reference sake, I have a Master of Education already, so I am not saying this simply because I am being irrational or am immature. I have standards, especially at this level and GCU falls way short!! The teaching has added nothing to my educational career. Every new class I enter with a great attitude and every new class never lets me down with the fact the content and teaching stinks!! On occasion, a teacher has come a long that has been exceptional, but that is NOT the norm at all for GCU! I just finished a class with a teacher so bi-polar she sparked my PTSD so significantly that I could barely attend classes. For example, we could never tell if a reaction we had to something or a question was going to warrant a professional caring response OR if she was going to demean us and criticize us. By the end of the class I refused to even engage and simply attended so I didn't get dropped from the class. Third, this summer I parked in parking area right outside my class due to a health issue that came about suddenly that prevented me from walking a long distance. After the class ended that night I immediately went to an ER for care where the doctor wrote an excuse for me as I had gotten a ticket for parking in an unauthorized space for my parking decal. I appealed the ticket based off my health condition and temporary disability. In my appeal I provided them the appropriate proofs and supports. My appeal was denied and the $50.00 ticket stands. I have attempted to contact security over and over again via phone and email. Once again as is the case with GCU, they DO NOT and have not responded! They simply refuse! I took this concern to my student services counselor in the hopes of getting help or the name and contact information for someone in that area to assist. I got nowhere, which did not surprise me, but I tried. GCU has a level of sentries set up that prevents you from speaking to anyone who might have the power to change or rectify a situation. Just another example of how GCU conducts themselves and treats their students. The Master of Counseling program I am in currently is not CACREP. Over the summer we heard they were bringing a new CACREP program and so we all had questions and concerns. Student service counselors were flooded with calls and concerns. We were directly lied to about the program not even existing. In fact, they got angry and became rude with us in our questioning and in voicing our concerns. On the LAST NIGHT of class a student services counselor showed up with the news that there was in fact a new CACREP program starting and if we wanted to switch we had to make the decision THAT night! We were also informed that if we were using financial aid to pay for school that we would lose two classes of tuition and have to pay out of pocket to start the new program. So in essence, our borrowed money would need to be repaid for two classes we NEVER took, GCU got paid for and we would STILL need to pay out of pocket for the next two classes. Professionalism at its finest, don't you think? Some of us stayed with the old program simply because we could not afford to lose all that money and have to pay out of pocket, while others were able to transfer. Those of who stayed were subjected to worry over whether our cohort would even remain to exist since our numbers had dwindled so significantly. Out of approximately 28 who began our cohort in September 2017, there are now only 6 of us left. You figure it out and do the math. Why do I stay? Frankly, because I don't trust them not to say I owe a large amount of money should I try and dis-enroll and go somewhere else. I feel I am stuck at GCU with no way out. There is no one I trust to talk to about my concerns. I feel I am in this degree program alone and have to fight for everything I get; there is absolutely NO support!! It feels terrible and I am angry my money ultimately is paying for this education and their salaries. The Good: I have great classmates. The teachers that are good are GOOD. The facilities are ok, not great. You get free access to Microsoft Office. The Bad: The e-books stink. You can't print them nicely if you want to. There have been classes where the books have been changed, but the online assignments haven't so they do not coincide with each other; the instructor even said she had taken this to the higher ups and they had ignored her. Financial aid department is a mystery and you can never talk to someone directly. The student services counselors are a joke. There is no support."
1.1 out of 5 stars
Ripped Off - 9/27/2018
Degree: Counseling
Graduation Year: 2018
"Dont be fooled . The nice but very annoying counselor will NOT be with you through out your program. This place is ALL about the money. They will offer free textbooks ebooks that will not load. And a scholarship to Alumni another joke. Please dont choose this school and waste your time and money ."
2.7 out of 5 stars
Yuppie - 5/13/2018
Degree: Counseling
Graduation Year: 2018
"My experience was mediocre. I can say that my experience was not bad but I did encounter to much turn around. This school uses Christianity to sell a product,your money. Keep in mind for people pursuing a grad degree in counseling. It would be better to choose a school that is CACREP. Unfortunately this school is not. Personally I should had did the social work program at another school"
1.0 out of 5 stars
Psyched OUT - 7/3/2017
Degree: Counseling
Graduation Year: 2050
"I read the poor ratings before signing up for classes. I figured that the students who wrote poor comments were most likely poor students and that I would surpass those students because I did very well in my bachelor degree programs and career. I was so wrong and have a huge student loan to prove it! I never had the same counselor or instructor for very long. Many did not make it through the semester. Students without jobs, careers, or ambition tend to perform best. They were able to sign into the computer every morning making meaningless, uneducated comments for "points". Other students are supposed to comment on their ignorant posts. The whole progam is a joke. It is established for attendance, not content. There graduation rate seems to be very low for a reason. I wonder if there is a noted graduation rate for their online campus only? I am sure that it is very low. None of my friends graduated from their masters program either. They have great marketers for their online program, but that is all!"
1.0 out of 5 stars
Frustrated - 6/12/2017
Degree: Counseling
Graduation Year: 2018
"Very poorly run! Very disorganized. Definitely don't care about the students. They will change guidelines in the middle of the program making it next to impossible to finish the degree! Not worth the time or money! Most professor just give a grade without any explanation or even reviewing the work. I have had five different advisors in two years."
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